1302 Hair Design East Kilbride, Glasgow

Hi Natalie,

Thank you so much for your kind words about our salon! We are thrilled to hear that you always feel welcome and comfortable when you visit us. It is always our goal to create a warm and friendly atmosphere for our clients. We are also glad to hear that Pamela takes great care of you and that you leave feeling happy with your hair. Your satisfaction is our top priority. We can't wait to see you again soon!

Take care,
The team at 1302 Hair Design.

Dear Karen,

Thank you so much for taking the time to leave us such a kind review. We are so happy to hear that you had a fabulous day with us and that our team, especially Nadine, were able to work their magic and leave you feeling bright and refreshed with your new hair color and cut. We truly appreciate your support and we are so grateful to have you at our salon. We will pass along your kind words to Nadine, Hannah, and Katlyn. We can't wait to see you again soon!

Take care,
The team at 1302 Hair Design

Hi Mary!

Thank you so much for your lovely review. We are thrilled to hear that you had a great experience at our salon and that you were happy with your cut. Our team strives to be helpful and cheery, and we're glad that it made a positive impact on your visit. We can't wait to see you again for your next haircut. Thank you for choosing us! Have a wonderful day!

Best,
The team at 1302 Hair Design

Hi Christine,

Thank you for taking the time to leave a review for us. We're so glad to hear that you love your new haircut, and that Sinead did an amazing job listening to your concerns. We believe that good communication is key when it comes to haircuts, and it's wonderful to know that you feel like a new woman with your new short hair.
We also appreciate your kind words about the color. We always strive to make our clients feel confident and beautiful. We hope to see you again soon for your next hair appointment.

Best regards,
The team at 1302 Hair Design.

Hi Debbie,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that our team was able to give you the hairstyle you wanted. It means a lot to us that you felt heard and that we were able to meet your expectations. We pride ourselves on our ability to listen to our clients and deliver amazing results. Your kind words have truly made our day. Thank you for choosing us!

Warmly,
The team at 1302 Hair Design

Hi Linda,

Thank you so much for your kind words about Nadine and our salon. We're so glad to hear that you are always happy with your hair after your visits with us. We take pride in providing excellent and precise services to all our clients.

We would love to continue to have you in the future and we look forward to seeing you again soon.

Thank you for choosing us and for taking the time to leave such a positive review.

Take care,

The team at 1302 Hair Design

Hi Elaine,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and that you found our atmosphere friendly and welcoming. We will be sure to pass along your kind words to Sinead. We appreciate your support and look forward to seeing you again soon.

Best,
The Team at 1302 Hair Design

Hi Molly,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were pleased with your service and that you are happy with your hair. We pride ourselves on providing great service and it means a lot to us that you enjoyed your experience.

We look forward to seeing you again in the future. Thank you for choosing us!

Best,
The team at 1302 Hair Design

Hi Heather,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have been a long-time customer and that our team always makes you feel fabulous. We take pride in creating a friendly and welcoming atmosphere for all of our clients. We can't wait to see you again for your next cut and blow dry. Have a wonderful day!

From the team at 1302 Hair Design.

Hi Orlagh,

We are thrilled to hear that your daughter had an enjoyable experience with Sinead at our salon for her "back to school hair". We pride ourselves on providing a welcoming and consultative approach to ensure our clients' vision is met. Thank you for sharing your positive feedback and we are delighted that your daughter is happy with her end result. It means a lot to us to have gained a potential lifelong client. Thank you for choosing us and we look forward to seeing you both again soon!

Best,
The team at 1302 Hair Design

Hi Morag,

Thank you so much for taking the time to leave us a review. We're so happy to hear that you had a fantastic experience with us and that the colour turned out perfect! Our team takes great pride in providing top-notch service and ensuring that our clients leave feeling satisfied.

We appreciate your kind words and hope to see you again soon. Thank you for choosing our salon.

Best regards,
The team at 1302 Hair Design

Hi Elaine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and love your new style. It's always our goal to help our clients feel confident and refreshed when they leave our salon.

We are so happy that you feel 10 years younger after your visit with us! Our team is dedicated to providing excellent services and we are delighted that you enjoyed your time with us.

Thank you again for your kind words and support. We can't wait to see you again for your next hair design!

Best regards,
The team at 1302 Hair Design

Dear Sophie,

Thank you so much for leaving such a lovely review about your daughter's experience with us! We are delighted to hear that Hannah did an excellent job and that your daughter was happy with her hair color. It means a lot to us that you enjoyed your time at our salon and that you wouldn't go anywhere else. We take pride in providing great service and making our clients feel special.

Hannah is truly amazing and we are fortunate to have her on our team. We are also thankful for your kind words about our salon and the rest of our team. It is always a pleasure to have you both in our salon.

Best regards,

The team at 1302 Hair Design

Hi Dorothy!
Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you enjoyed your experience with Nadine and that you left our salon feeling happy and content with your new haircut. We are always striving to provide both excellent customer service and high quality hair services to all of our clients. Thank you again for your kind words and for choosing our salon for your hair needs. We can't wait to see you again soon!
All the best from the team at 1302 Hair Design.

Hi Heather,

Thank you so much for taking the time to leave such a lovely review for our salon! We are thrilled to hear that you always feel welcome and enjoy the relaxed atmosphere here.

We are so happy that Nadine was able to work her magic on your hair and that you are pleased with the result. She truly strives to give her very best to every client and we are glad to hear that you are never disappointed.

We are also glad that you took Nadine's advice to have some length taken off, and we are glad it worked out for you. Molly was happy to provide you with a soothing head massage and refreshments to make your experience even better.

Thank you again for your kind words and for choosing us as your go-to salon. We appreciate your support and are always here to make you feel and look your best.

Best,
The team at 1302 Hair Design

Hi Margaret,

Thank you for taking the time to leave us a review. We are so glad to hear that you always have a lovely time during your appointments with us. Our team strives to provide a friendly and enjoyable atmosphere for all of our clients.

Nadine will be thrilled to hear that you find her helpful, kind, and fun. We are lucky to have her as a member of our team. We appreciate your kind words about our staff and we will be sure to pass them along.

We can't wait to see you at your next appointment. Have a wonderful day!

Best,
The team at 1302 Hair Design

Hi Karen,

thank you so much for leaving such a positive review of your recent visit to our salon. We are thrilled to hear that you had a great experience and found our team to be friendly and professional. We will be sure to pass on your kind words to Pamela - we're glad she was able to provide you with a lovely hair up. Thank you for choosing to visit our salon, we look forward to welcoming you back in the future.

Take care, the team at 1302 Hair Design.

Hi Mary,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience and that Nadine was able to style your hair exactly as you wanted. Our team at 1302 Hair Design prides ourselves on providing beautiful results and exceptional customer service, and we are happy to hear that the team were friendly and attentive during your visit.

We are grateful to have customers like you who appreciate our services. It was a pleasure having you and we can't wait to see you again.

Best regards,
The team at 1302 Hair Design

Hi Eilidh,

Thank you for taking the time to leave such a lovely review. We are so happy to hear that you had a great experience at our salon. We're glad we were able to fix your hair disaster and give you the results you wanted.

Our team takes pride in providing excellent service and it's always fulfilling to know that our clients leave feeling satisfied and relaxed. We appreciate your kind words and will be sure to pass them along to Hannah and the rest of our staff.

We look forward to welcoming you back to our stunning salon in the future. Thank you for recommending us and trusting our expertise.

Warmly,

The team at 1302 Hair Design

Hi Kirsty,

Thank you so much for taking the time to leave us a review! We are so glad to hear that you had another positive experience with us at 1302 Hair Design.

We are happy to hear that Nadine was able to make you feel welcomed, relaxed and guide you towards a hairstyle that suits you best. She truly is an asset to our team and we are lucky to have her.

We can't wait to have you back

Warmly,
The team at 1302 Hair Design

Hi Lynn,

Thank you so much for taking the time to share your positive experience at our salon. We're thrilled to hear that you had a pleasant and relaxed visit, and that Hannah took great care of you. We'll be sure to pass on your kind words to her. We're also glad that you love your haircut and color. Thank you for choosing 1302 Hair Design and we look forward to welcoming you back again soon!

Warmly,

The team at 1302 Hair Design

Hi Jennifer,

Thank you for your lovely review! We're so glad to hear that you left our salon feeling good about your hair. Sinead always strives to listen to our clients and provide the best advice to help achieve their hair goals. We're happy to have her on our team.

We hope to see you again soon for another great hair experience.

Warmly,

The team at 1302 Hair Design

Hi Kathleen,

Thank you so much for taking the time to leave us such a lovely review.

We're sorry to hear that the colour turned out darker than expected, but we're glad that our team was able to quickly rectify it and that it's now perfect. Our team prides themselves on their professionalism and attention to detail, so we're glad that it didn't go unnoticed. We're also happy to know that you found our salon welcoming and clean.

Thank you for recommending us, it means a lot to us. We hope to see you again soon for your next hair appointment.

Best regards,
The team at 1302 Hair Design

Hi Fiona,

Thank you so much for taking the time to leave us a lovely review! We are delighted to hear that you were pleased with your cut and colour by Katlyn. We truly appreciate your kind words and we are looking forward to seeing you again soon.

It brings us joy when our clients are happy with the services we provide. Thank you again for choosing us, it means a lot to our team.

We can't wait to have you back! Have a wonderful day!

Warmly,
The team at 1302 Hair Design

Hi Nicole,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Hannah provided you with an amazing visit and left you feeling like a new woman. We take pride in our team's knowledge and their ability to create the perfect look for our clients.

Our salon strives to provide a welcoming and friendly environment for everyone, and we are so glad that you felt that during your visit. We can't wait to have you back and provide you with another great experience.

Thank you again for your kind words and for choosing us as your go-to salon.

Warmly,

The team at 1302 Hair Design

Hi Debbie,

Thank you so much for giving us a try after your previous hairdresser retired. We are delighted to know that Sinead did a great job on your haircut and color, and we are thrilled to hear that you will be coming back. We appreciate your trust in us and we can't wait to see you again. Take care and have a lovely day!

Best wishes,

The team at 1302 Hair Design

Hi Elaine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon. Our team at 1302 Hair Design is committed to providing excellent customer service and delivering the perfect hairstyle for each and every client.

We will be sure to pass along your kind words to Sinead and the rest of our team. Your recommendation means a lot to us and we truly appreciate your support.

Thank you again for choosing to visit our salon and for your lovely feedback. We can't wait to see you again soon!

Best,
The team at 1302 Hair Design

Hi Lorraine,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a perfect hair experience with Hannah. We strive to provide each and every one of our clients with exceptional service and we are happy to know that we met your expectations.

We truly appreciate your support and we can't wait for you to visit us again soon. Have a lovely day!

Best,
The 1302 Hair Design team

Hi Jennifer,

thank you so much for taking the time to leave us a review. We're thrilled to hear that you loved your appointment with Hannah and that you're pleased with the end result. We pride ourselves on our stylists' listening skills and their ability to understand our clients' needs, so it's always great to hear when it pays off. We look forward to seeing you again at your next appointment!

Take care, 1302 Hair Design team.

Hi Jan,

Thank you so much for taking the time to write this lovely review! We are so happy to hear that you had a pleasant experience at our salon and that Hannah did a great job with your hair. We appreciate your kind words and are delighted that you were completely satisfied with the results.

We look forward to seeing you again for your next appointment!

Warmly,
The Team at 1302 Hair Design

Hi Aisha,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience with us and loved the results. Our team works hard to ensure our clients are satisfied and we are happy to know we met your expectations. We appreciate your support and hope to see you again soon!
Best regards,
The team at 1302 Hair Design

Hi Nicola,

Thank you for choosing our salon and taking the time to leave a positive review. We are delighted to hear that you love your hair and that our stylist, Hannah, was able to assist you in selecting the perfect colors. She is truly talented and takes pride in helping our clients look and feel their best.

We appreciate your support and look forward to seeing you again soon.

Best regards,
The team at 1302 Hair Design

Hi Amber,
thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you had another great experience with Sinead and that you love the way your hair feels after she works her magic. We strive to make our clients feel happy and satisfied, so it means a lot to us to hear that we achieved that with you. Can't wait to see you again soon!
Best,
The team at 1302 Hair Design

Hi Michelle,
we are so happy to hear that you had another fabulous visit to our salon. It sounds like you had a great Friday with us, and we are glad that the sun was shining and the tunes were awesome. We always strive to create a happy and positive atmosphere for our stylists and clients, so it's fantastic to hear that you were all happy. We are also thrilled that you and your daughter enjoyed your appointments and we look forward to seeing you both again in 8 weeks. Thank you for choosing 1302 Hair Design, and we can't wait to welcome you back. Best, The Team at 1302 Hair Design.

Hi Paige,

Thank you for taking the time to leave a review about your first visit to our salon. We are delighted to hear that you had a great experience with us and we hope to see you again soon!

We will surely take good care of your hair just like we did on your first time. We'd love to have your dad treat you again, but we're sure you also deserve some pampering too!

Thank you again for choosing our salon and for spreading the love. We appreciate it!

Best,
The team at 1302 Hair Design

Hi Therese,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to know that you always enjoy your experience at our salon.

Our team at 1302 Hair Design is committed to creating a friendly and welcoming atmosphere for our clients. We are glad to hear that you feel comfortable and at ease during your visits.

Nadine is a talented stylist and we are happy to hear that she consistently delivers to your expectations. We will make sure to pass along your kind words to her.

We can't wait to have you back at 1302 Hair Design soon!

Best regards,

The team at 1302 Hair Design

Hi Abigail,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with Hannah at our salon. Our team takes great pride in listening to our clients and delivering their desired looks. We're glad that you felt welcomed and well taken care of during your visit with us.

We appreciate your support and hope to see you again soon!

Warmly,
The team at 1302 Hair Design

Hi Abigail,
thank you for taking the time to share your experience at our salon. We are thrilled to hear that Hannah gave you a perfect haircut that matched exactly what you wanted. Our team strives to listen to our clients and deliver their desired results. We are happy to hear that you felt welcomed by our friendly staff. Your kind words mean a lot to us. Thank you again for choosing us for your hair needs.

See you soon! - The team at 1302 Hair Design

Hi Jane,

Thank you for taking the time to leave a review about your recent visit to our salon. We are delighted to hear that you were pleased with the result of your appointment with Sinead. We take pride in our stylist's ability to truly listen to our clients and bring their desired look to life.

We appreciate your continued support and look forward to seeing you at your next appointment.

Best wishes,
The team at 1302 Hair Design

Hi Eilidh,

Thank you so much for your lovely review! We are glad to hear that you had another great experience at 1302 Hair Design and that you are happy with the beautiful colour you received. We strive to provide excellent service and a welcoming atmosphere for all of our clients.

We will make sure to pass on your kind words to Sinead, she will be thrilled to hear that she has made a positive impact on your visit. We can't wait to see you again and give you another wonderful experience at our salon.

Best wishes,

The team at 1302 Hair Design

Hi Anna,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon with Hannah. Our team strives to provide high-quality services and it seems like Hannah did just that for you!

We are happy to hear that you are already loving your new hair color and we appreciate your understanding that it may take a few visits to achieve your desired look. It's great to know that you have already booked your next visit with us.

We agree, Hannah is not only skilled but also a lovely person to be around. We are lucky to have her on our team.

We can't wait to see you again at 1302 Hair Design.

Best wishes,
The team at 1302 Hair Design

Hi Kate,

Thank you for taking the time to leave us such a lovely review. We're thrilled to hear that Hannah was able to suggest a new style that you love. We strive to provide our clients with the best service and we're glad it shows! Thank you for choosing us for your hair needs. See you soon!

Best wishes,

The team at 1302 Hair Design

Hi Gail,

Thank you so much for your kind words about Hannah and our salon. We are thrilled to hear that she was able to provide you with the exact hairstyle you were looking for. It means a lot to us that she was understanding and patient during your visit, especially with the phone interruptions.

We will be sure to pass along your positive feedback to Hannah and we hope to see you again soon!

Best wishes,

The team at 1302 Hair Design

Hi SALLY,

Thank you for taking the time to leave a review about your recent experience at our salon. We are thrilled to hear that you had a great second appointment with Sinead and that you are happy with the results. Our team strives to ensure that our clients are satisfied throughout their appointments, and it's great to hear that Sinead did just that.

We are looking forward to having you back for your next appointment. Thank you for choosing our salon and for your continuous support.

Best regards,
The team at 1302 Hair Design

Hi Emma,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that you're happy with your hair. Sinead and the rest of our team are dedicated to providing excellent service to all of our clients.

We truly appreciate your recommendation to others. It means a lot to us! We hope to see you again soon for your next hair appointment.

Best regards,
The team at 1302 Hair Design

Hi, thank you for taking the time to provide feedback on your most recent visit to 1302. I'd like to address your points.

Firstly, all of our staff are nice. They go out of their way on a daily basis to be as accommodating as they can be to every single client. Pamela, one of our most experienced stylists who looked after you on the day didn't force you into anything, nor has she ever forced anyone into something they didn't want.

You asked for highlights to be done, the professional and experienced reply we gave was that you would need to have some hair removed as it was broken, split and dry and before we could add any bleach to your hair we would need to work with strong hair. You refused point blank to have any of your hair cut off. You then continually disagreed with the colour of your root before we done anything with it, and continually kept asking for a colour to be added which again professionally we advised that it would probably not take. But you were insistent. Your comment about a stylist being able to work with any type of hair is untrue. Before applying colour or bleach to anyones hair, it has to be in good condition to do so. We would never do anything to cause further damage to a clients hair, which is why Pamela refused to add bleach to your hair without having the recommended amount removed.

I'm finding it hard to believe that you were made to feel uncomfortable, I can believe that you were feeling unhappy because you weren't getting what you wanted. You had every opportunity for this to happen, if you had gone with the stylists advice...but you chose not to. All of our stylists discuss what they are doing with their clients with their colleagues because that's how we improve, by sharing opinions. Not as you say, just agreeing.

It has been over 2 years since you were last in the salon and you have visited other salons in that time, so what we were working with was the remains of what others have done.

Every single client has the option to stay or leave. We gave you our advice based on lots of experience. You didn't want to hear it. You could have left, you decided to stay. Whilst you were here, and after hearing what advice we gave you you were rude and uncooperative.

We have said from the day we opened, almost 16 years ago, that client feedback is so important to us as it will help us grow and improve. So good, bad or indifferent we want to hear it. However where we feel it important to respond with fact, are times like these. Every single one of our team go the extra mile every single day for every single client. And they work very hard. I feel the need to stand their corner when required and on this occasion it is required.

If you had only taken the advice you were given, then you would have left with the colour you wanted. It was your choice. Instead of this, you have tried to pass the blame to us for your bad decision making. And to reiterate your own words ' it is not on'.

If you are looking for a stylist who is going to do anything that you want without any professional feedback, then i'm afraid we are not the salon for you. We work at improving clients hair not damaging it.

Hi Morag,

Thank you for your kind words about our salon and our team members. We are so glad to hear that you had a great experience with our hair washing and cutting services. We will definitely pass along your compliments to both our hair washer and Hannah for doing a fantastic job.

We strive to create a friendly and positive atmosphere for our clients, and we are happy to hear that you had a lovely time with us. We look forward to seeing you again soon for your next haircut.

Best regards,
The team at 1302 Hair Design

Hi Vickie,

Thank you so much for leaving such a lovely review! Hannah is a true superstar and we're so happy she was able to work her magic to achieve the results you were hoping for. We pride ourselves on our team's ability to listen and collaborate with our clients to achieve their hair goals. We'll be sure to pass along your kind words to Hannah.

We hope to see you back at our salon in the future!

Best regards,
The team at 1302 Hair Design

Hi Rachel,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Hannah provided you with an excellent haircut and that you had a positive experience at our salon. We take pride in our stylists' attention to detail and their ability to give our clients the exact cut they desire. We would love to have you back for your next haircut and we promise to make your experience just as great, if not better, than your last one.

Take care and see you soon!

The team at 1302 Hair Design