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At The Lounge

16 Market Place, Faversham, Kent, ME13 7AE

About us

@TheLounge is a boutique hair salon with a beauty room, situated in the market town of Faversham. Our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services. We pride ourselves on excellent customer service and the highest levels of hairdressing and beauty expertise.

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Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.92
828 verified reviews
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Value
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The very bests….

Mark Carrington
21st Feb 2024
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Perfect haircut every time, and perfect support and service from beginning to end. Highly recommended

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Standby hair cut

Sharon Wingate
20th Feb 2024
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Excellent cut at short notice. Betsy listened then did exactly as asked. Delighted with the result!!

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Fabulous fringe

Alison Baker
15th Feb 2024
Stylist: BB
5.0
Appointment verified by Salon Iris Software

I arrived thinking that my hair was a lost cause yesterday. After several previous attempts to persuade me to go for a fringe, I agreed - and I love it! It's great to have a stylist who really understands your hair and can work their magic. Thanks BB! Xxx

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Miss

Gemma Ramsden
15th Feb 2024
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Lovely stylist and cut did exactly what I wanted

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Lovely haircut

Tulin Mustafa
14th Feb 2024
Stylist: Cella
5.0

Have been going to cella for my hair cuts for over 30 years always amazing with her team, wouldn’t go anywhere else thank you xx

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Hair cut

Jennifer Holden
13th Feb 2024
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

I liked what Betsy did for my thin, wispy hair, as I no longer had any idea what would work.

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Impressive

Patricia Cox
10th Feb 2024
Stylist: Betsy
5.0

I have disability issues so am very grateful for the support of the staff in helping me access the premises. The actual treatment was expert, well organised, comfortable & I am very pleased with the resulting hair style.

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Neat bob

Marian Tonge
9th Feb 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

As always a great cut:

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Reinvigorated

Lucy
8th Feb 2024
Stylist: Sarah
5.0

Great colour and cut today that has lifted my spirits - thank you Betsy for the colouring expertise and Sarah for the fabulous cut ❤️

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Brilliant service

Emma Small
8th Feb 2024
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Brilliant experience at the salon. Sarah was lovely and listened to how I wanted my hair to look. She took time to make sure I understood the process and I am so pleased with the results.
Lovely atmosphere in the salon too.

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Cut and colour with extra TLC

Vicky Southern
7th Feb 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

I’ve been coming to the salon for a couple of years, during which I’ve had a health drama. Cella is not only a fabulous stylist, she’s also so calm and supportive. I’m super-happy with my hair cut and highlights, and the TLC is so appreciated.
The staff are very welcoming, the products used are luxurious, and the hair wash station chairs that give a back massage - bonus!

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Salon visit

Sue Canney
1st Feb 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

Have always loved having my hair cut and coloured by Ciella. The best in Kent and have been with her for 20 years!

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Beautiful cut and colour as always!!

Alexandra Connor
31st Jan 2024
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

I can’t recommend The Lounge enough - I moved from London and was really stuck with where to get my hair done but from the off, the lounge has been better than any salon I visited in London over the 10 years I lived there. Sarah is amazing and so are the rest of the team! The salon is spotless and the products are great (I now use them all at home too.)

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Great haircut as usual

Fiona Davies -Steen
31st Jan 2024
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Great haircut. Sarah always does what I want. Happy atmosphere in the salon.

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Miss

Miranda Bragan - Turner
31st Jan 2024
Stylist: BB
5.0
Appointment verified by Salon Iris Software

Wonderful appointment and beautiful hair by BB - thank you!

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BB works her magic!

Ginny Weymouth
27th Jan 2024
Stylist: BB
5.0
Appointment verified by Salon Iris Software

I have been using BB for a few years now and I am always amazed by her skill with scissors and a round brush!
She always carries out a thorough consultation, listens and always, always meets the brief!
The salon os beautiful, it’s a treat to visit. Highly recommend

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Fantastic and friendly as always.

Leanne
27th Jan 2024
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Everyone is lovely at the salon. I can't fault the service and staff.

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Superb

Wendy Milner
27th Jan 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

Always love going to The Lounge.
Great girls, lovely atmosphere
Very professional & Cella is a first class stylist.
My hair always feels soft & looks gorgeous.
Thank you.

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Great first appointment!

Louise Brown
25th Jan 2024
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Betsy was very friendly and was able to colour match my hair(roots) perfectly. She listened to what I would like and has given me great suggestions for what we can do going forward and how we can improve and lift the colour. I am looking forward to my next appointment.
Everyone at the salon was very welcoming.

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Brilliant salon

Nicola
25th Jan 2024
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

My hair looks great. Sarah is knowledgeable about what suits me and listens to what I’d like.

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I can't recommend enough

Anonymous
24th Jan 2024
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Betsy achived so much better than we expected with the condition of my hair. She was honest, super friendly and attentive. I couldn't recommend her enough. Thank you for making me feel pretty again.

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Excellent hair cut by BeBe as always

Ken Milligan
24th Jan 2024
Stylist: BB
5.0
Appointment verified by Salon Iris Software

BB always cuts my hair how I like it. I travel from Headcorn where there’s at least 5 hairdressers so she must be good!

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Happy days

Sue Taylor
17th Jan 2024
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

You always get a lovely welcome in this relaxing and comfortable saloon,you get offered a drink and your stylist is friendly & interested in what you have to say…perfect!

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Cut

Debbie Burt
13th Jan 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

Excellent

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Really pleased.

Jane Pepper
12th Jan 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

I am very pleased with my hair today. Feels and looks so light and bouncy; not heavy at all. Had a lovely head massage too. Will definitely be going back when needed. Thank you so much.*****

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Excellent hairdressers

Sandra Dane
11th Jan 2024
5.0
Appointment verified by Salon Iris Software

Great first experience in this lovely salon.. From being shampooed in the very comfortable chair which elevated my legs and the back massager to my fantastic stylist who put me at ease, as we discussed my requests..I was very pleased with the result..I will be back again!!

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Relaxing visit and great cut and colour

Sam Austin
8th Jan 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

A cut and colour by Cella is always great. I'd never go anywhere else.

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Excellent as always

Jane Day
6th Jan 2024
Stylist: Cella
5.0
Appointment verified by Salon Iris Software

A perfect cut and perfect experience as ever

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Top hair stylist

Sharon Thompson
4th Jan 2024
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

I’ve had my hair cut by Sarah for years. This woman really knows how to cut hair! I’m often complimented on my hair and I always tell people it’s the Sarah touch!

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Birthday haircut

Norah Roberts
30th Dec 2023
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Amazing stylist. Lovely cut and finish. Very happy 😃
Would highly recommend 👍

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Great salon

Stephanie Locke
30th Dec 2023
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Always find the service I receive at the salon friendly, professional and the results never less than excellent. Always leave happy.

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First visit

Matthew Elliot
21st Dec 2023
Stylist: BB
5.0
Appointment verified by Salon Iris Software

She asked what I wanted, made a helpful suggestion, and achieved what to my mind was a great result. This was more than I would normally pay for a haircut but the outcome fully justified it.

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Colour & cut

Suzanne Isaac
30th Nov 2023
Stylist: Sarah
5.0

Thank you Sarah for such a beautiful colour and cut.
The whole experience was lovely, from the relaxing head massage to the end finish.
Thank you. xx

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Perfect

Vanessa Bryson
18th Nov 2023
Stylist: BB
5.0
Appointment verified by Salon Iris Software

As always, BB gives me exactly what I need, including great conversation.

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The best service and results were perfect!

Ellie
16th Nov 2023
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Betsy was really kind and gave me so much advice and was super helpful. She did exactly what I wanted and the whole experience was super positive and lovely. Will be coming back to the Lounge and hopefully Betsy next time! ☺️

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Disappointed

Anonymous
15th Nov 2023
3.0

I really don't love my hair and expressed that in the salon l while I was there. I booked in for balayage and explained with picture reference that I wanted to keep the contrasting tones I had in my my hair and build on it. I explained that wanted the light parts lighter and higher but needed to keep the dark in my hair'. I also said absolutely no orange tones. And please pin my hair as I have an event . Instead I was talked into baby lights which I explained I was not familiar with and went with it out of trust. On reflection this was a complete mistake as the result is an all over lighter colour with an almost total loss of the contrast I had throughout the hair .. and to me my hair now looks totally orange in general as a result. It is so far away from what I wanted and asked for and when I explained this I was told next time you can add dark (??!) I also feel the roots are way too light. I as you can tell am seriously disappointed in the colour . As for the styling although it looked good at the time it was not pinned as asked instead I was told it would be done tighter to last. I explained that my hair falls quickly and was told to put some spray in when I got home (!!?) . Without any other options I did this as instructed but it fell so much it did not last till the following morning. I guess the worst part is when I look in the mirror all I see is orange and no contrasting colours. I don't hate it but it's about a million miles from love.. and really wish I hadn't done anything as I don't want to damage my hair and have spent quite a bit of money on this and feel like I wish I could go back before and start again.

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Great colour

Sarah
10th Nov 2023
Stylist: Sarah
5.0

Really great experience all round. Thoughtful and informed consultation, really friendly and attentive staff and expert colouring. Delighted.

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Great understanding of curly hair

Margaret Abram
8th Nov 2023
Stylist: BB
5.0
Appointment verified by Salon Iris Software

It’s difficult to find a hairdresser that understands how to do a good curly cut, but today I had the best one ever. I’m so happy.

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Gents Haircut

Max Birkett
1st Nov 2023
Stylist: BB
5.0
Appointment verified by Salon Iris Software

This was my first experience of this hairdressers and it was a lovely experience throughout. The cut and thinning was exactly as requested. Very pleased and would recommend, I’ll definitely be returning!

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Great!

Arabella Duffiell
1st Nov 2023
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Great haircut and experience with Betsy, she’s super nice and gives great advice. I love the way she does me hair and will keep coming back.

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Excellent cut

Lydia Howland
29th Oct 2023
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Sarah always understand what I wants and is really precise with how she cuts. She’s really very skilled.

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Fabulous experience

Kay Mannering
20th Oct 2023
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

All the staff were welcoming, Betsy was so helpful and friendly. A fabulous cut and style with care being taken to get it just right. Thank you

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Great results

Abby Goodfield
14th Oct 2023
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Always leave with my hair feeling and looking amazing, Betsy is really knowledgeable and I trust her with colouring my hair.

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Great visit a usual

Jeannette Rad
11th Oct 2023
5.0
Appointment verified by Salon Iris Software

Great service chose a lovely colour for my hair and great style

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Restyle and colour

Thelma Walker
7th Oct 2023
Stylist: Cella
4.5

Very honest, professional advice . So pleased with both cut and colour. Will return

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Haircut

Valerie Craig
5th Oct 2023
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Excellent! Can’t thank Sarah enough and can’t wait for the next round of hair treatments and cuts!

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Fab as always

Charlotte Wyth
4th Oct 2023
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

Friendly, good value, excellent cut and blow dry.

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Sarah is amazing

Hannah Walder
3rd Oct 2023
Stylist: Sarah
5.0
Appointment verified by Salon Iris Software

Sarah is great, very professional and she always does such a good job and my hair always looks so nice. Thank you so much Sarah ☺️

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Was nervous but really happy with the result

Lianne Oshea
27th Sep 2023
Stylist: Betsy
5.0
Appointment verified by Salon Iris Software

I’m really fussy over who cuts my hair and I was really nervous going to a new hairdresser but Betsy knew what she was doing and instantly put me at ease . Love my new cut and it’s going to be so much easier to maintain . The test is always in whether I can do it myself the next day and I can safely say the answer is yes . Thank you so much for listening and understanding me .

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Mrs

Kate
26th Sep 2023
Stylist: Sarah
5.0

First appointment today and I couldn’t be happier with the welcome from Sarah, her refreshing advice and colour recommendation. I’ve come out thrilled with the colour and cut and some renewed confidence in my hair.

Thank you so much it was a much needed boost?????

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