Sadly I wont be using this salon again. i have very long and thick hair. I have had foils with Megan before and I needed my roots doing as the grey was really prominent. I told them I wanted the grey removed and my hair cut. i had booked in for foils (because i thought that was how i got rid of my grey as i had them previously, i also specifically said "i want my grey hair gone) rather than inform me of different options she went ahead with the foils and cut approximately a cereal bowls worth of hair from my head, this included the thinning out i need for my hair. £160 later, my hair is a frizzy wreck, my grey hairs are still visible and not one person in my family or friends has noticed that my hair has been done by a professional salon, which speaks volumes really. The last but saddest issue here is that on complaining the lady offered that I go back into the salon so they could sort my hair out. Firstly can you imagine how uncomfortable that would be and secondly for a professional and long established salon, should I have to take more time off work and another £12 car parking to come back, for £160, i would suggest you get it right the first time. I wont be back mainly because the customer service has left a lot to be desired. My last email being completely ignored. I have been going to Antoniou since i was a teenager, I am now middle aged and had this been a £44 cut it may have been different. Please note this style wasn't even finished just roughly blow dried for my £160 pounds.
