Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Reviews

4.92
992 verified reviews
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Filter by rating

Waxing

Ness Cramp
24th Dec 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

100% happy with the wonderful service

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Response from Serene Hair & Beauty

Hi Ness, thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you were 100% happy with our wonderful service. Our team at Serene Hair & Beauty strives to provide each and every customer with an exceptional salon experience. It's reviews like yours that make all our hard work worth it. We appreciate your support and we can't wait to welcome you back for your next appointment. Thank you again! Sincerely, the team at Serene Hair & Beauty.

I love my hair!

Mabel
22nd Dec 2025
Team Member: Lauren
5.0

I had Lauren do my hair last minute before Christmas, she did such an amazing job and my hair looks LUSH. She is also such a lovely person to talk away to when having your hair done. Can’t recommend anymore- I’m so happy, love being a blonde again!! Thank you!!💕💕

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good experience

Sarah
21st Dec 2025
Team Member: Lauren
5.0

Lauren was lovely and did my hair so well i love it!

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Hair cut colour and blow dry

Judy Thorpe
19th Dec 2025
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

Megan greeted me with a smile she is always cheerful and she always does a really good job it is always a pleasure to have my hair done

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Response from Serene Hair & Beauty

Hi Judy,
Thank you for taking the time to leave a review for our salon. We are so glad to hear that Megan's greeting and cheerful demeanor made your experience at our salon a pleasant one. It is great to know that you are consistently satisfied with the service and quality of work Megan provides. We will be sure to pass along your kind words to her. We look forward to having you back at our salon for your next hair appointment.
Best wishes,
The team at Serene Hair & Beauty

The works!

Tracy Earle
18th Dec 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Excellent all round as usual x

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Response from Serene Hair & Beauty

Hi Tracy, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon. Your continued support and kind words mean a lot to our team. We always strive to provide exceptional service and we are delighted that we were able to deliver that to you. We look forward to seeing you again soon. Thanks again for choosing us and have a wonderful day! Best regards, the team at Serene Hair & Beauty.

Wash and cut

Janet Packham
17th Dec 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Clare cut my hair just as I wanted. Very pleased with the result.

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Response from Serene Hair & Beauty

Hi Janet,

Thank you so much for taking the time to leave us a review! We're delighted to hear that Clare was able to give you the haircut you wanted and that you are pleased with the result.

Our team at Serene Hair & Beauty always strives to provide our clients with the best services and experience, and we are happy to know that we accomplished that with you. Your positive feedback means a lot to us and it motivates us to continue doing our best.

We look forward to seeing you again soon and providing you with more excellent services. If there is anything else we can assist you with, please don't hesitate to let us know.

Warmly,
The team at Serene Hair & Beauty

Wash cut

Anonymous
16th Dec 2025
3.0

I went in for a wash and cut and didn't have any layers put in and at the end I had the hair dryer on for a couple of minutes it wasnt brushed though I went out with wet hair and felt a mess got home and was upset had to wash my hair and do it myself won't be coming back

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Response from Serene Hair & Beauty

Dear valued customer,

We are sorry to hear about your experience at our salon. Thank you for taking the time to share your feedback ,
Looking at your past Appointments you always have a cut and blow dry , today you was only booked for a wet cut , which is washing , cutting and no blow dry , I think we must of mis heard you when booking !
I have messaged you to invite you back so we can give you a complimentary blow dry , we want all our clients to be happy with our service .

Sincerely,
The team at Serene Hair & Beauty

Keratin treatment and cut

Susan
12th Dec 2025
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Great service (as always) today, but extra explanation as to what they were doing and why as I had a keratin frizz reducing treatment that I’ve not had done before.
Amazed by the results on my (straightened) hair, and can’t wait to see how it looks with my curls.
So impressed; thank you ladies!

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Response from Serene Hair & Beauty

Hi Susan,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with our team during your keratin frizz reducing treatment. We always strive to provide top-notch service to our valued clients, and we are pleased to know that we were able to exceed your expectations.

We are happy to hear that you were amazed by the results on your straightened hair and we can't wait for you to see how it looks with your curls. We love helping our clients achieve their desired look and we are always happy to provide extra explanation about our treatments.

Thank you for choosing our salon and we hope to see you again soon.

Best regards,
The Team at Serene Hair & Beauty

Hair

Heather Scott
10th Dec 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Really good. Professional, interested in me and kind and helpful

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Luxury blow dry

Diane Brana
9th Dec 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Wonderful wash and blow dry. My hair looks so good!

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Response from Serene Hair & Beauty

Hi Diane,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a wonderful experience with us and that you are happy with your wash and blow dry. Our team at Serene Hair & Beauty strives to provide top-notch services and we are glad that we met your expectations.

Your kind words mean a lot to us and we look forward to seeing you again soon. Thank you for choosing our salon and for trusting us with your hair.

Best wishes from the team at Serene Hair & Beauty.

Long, straight hair - wet cut

Kim Vande Velde
6th Dec 2025
5.0

Very happy with my haircut, followed the assignment perfectly, thank you. I did not want anything except essential length off to make hair look healthy and hairdressers will often get this wrong and cut 2 inches off, to justify the cut, but this was perfect.

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Response from Serene Hair & Beauty

Hi Kim, thank you for taking the time to leave us a review. We are so glad to hear that you were happy with your haircut at our salon. Our team at Serene Hair & Beauty always strives to follow our clients' preferences and provide them with the best possible service. We understand the importance of maintaining your desired hair length and we are thrilled to know that you were satisfied with the results. Thank you for choosing our salon and we look forward to seeing you again soon. Best regards, the team at Serene Hair & Beauty.

December hair

Steph Crowley
5th Dec 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Great cut and style as always with the lovely Megan.
Happy Christmas 🎄 xx

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Response from Serene Hair & Beauty

Hi Steph Crowley!

We are thrilled to hear that you had a great experience at our salon with Megan. Thank you for taking the time to leave us a review.

We hope you have a wonderful Christmas and we look forward to seeing you again soon. Thank you for choosing our salon for your hair and beauty needs.

From our team at Serene Hair & Beauty, we wish you all the best for the holiday season!

Warmly,
The Serene Hair & Beauty team

Enjoyable experience

Sue B
29th Nov 2025
5.0
Appointment verified by SaloniQ Software

New to area and looking for a new stylist. Junior Stylist Lauren was welcoming and I was very impressed with how she and her senior colleagues worked together, giving advice and encouragement, on a cut and blow dry that I was delighted with. Thank you.

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Response from Serene Hair & Beauty

Hi Sue,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our junior stylist, Lauren, and our team at Serene Hair & Beauty. Providing a warm and welcoming atmosphere for our clients is important to us, and we're glad that you felt comfortable during your visit.

We're glad that you were impressed with Lauren's work and the support of our senior stylists. We always strive to provide our clients with the best advice and encouragement during their services. We're delighted that you were happy with your cut and blow dry results.

We hope to see you again soon and continue providing you with excellent service!

Best,
The Team at Serene Hair & Beauty

Haircut and blow dry

Anonymous
25th Nov 2025
5.0

As always Pauline did my hair superbly and exactly how I wanted it done. She is an absolute diamond and a fantastic asset to the team at the Salon

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Response from Serene Hair & Beauty

Dear valued customer,

On behalf of the team at Serene Hair & Beauty, we would like to thank you for taking the time to share your experience with us. We are thrilled to hear that you were satisfied with your recent visit, thanks to the exceptional skills of Pauline. We are lucky to have her as part of our team.

Our top priority is to always provide our clients with the best services and we are delighted to know that we were able to meet your expectations. We hope to continue serving you in the future and ensuring your satisfaction every time you visit us.

Thank you again for your wonderful review and for choosing us for your hair needs. We are grateful for your support and look forward to seeing you again soon.

Best regards,
The team at Serene Hair & Beauty

Hair cut very happy with hair cut

Anonymous
21st Nov 2025
Team Member: JACQUi
5.0

Very happy with my hair cu
Thank you👍x

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Response from Serene Hair & Beauty

Dear valued client,

Thank you for taking the time to leave us a positive review. We are thrilled to hear that you were happy with your recent hair cut at our salon. Our team at Serene Hair & Beauty always strives to provide a pleasant and satisfactory experience for all of our clients.

Thank you again for your kind words and support. We hope to see you again soon for your next hair appointment.

Best regards,
The team at Serene Hair & Beauty

Hair cut very happy with hair cut

Anonymous
21st Nov 2025
Team Member: JACQUi
5.0

Very happy with my hair cu
Thank you👍x

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you so much for leaving us a review! We are thrilled to hear that you were happy with your recent hair cut at our salon. Our team at Serene Hair & Beauty strives to provide excellent services and we are grateful to hear that we have met your expectations.

We truly appreciate your kind words and we hope to see you again soon. Please don't hesitate to let us know if there is anything else we can do for you.

Once again, thank you for choosing Serene Hair & Beauty. We truly value your support.

Best regards,

The team at Serene Hair & Beauty

Joys hair

Joy Meier
16th Nov 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Excellent relaxing 1.5 hours

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Response from Serene Hair & Beauty

Hi Joy,

Thank you for taking the time to leave such a lovely review! We are delighted to hear that you enjoyed your 1.5 hours of relaxation at our salon. It's always our goal to provide a serene and rejuvenating experience for our clients.

We appreciate your kind words and it would be our pleasure to have you back at our salon anytime. Don't hesitate to reach out to us if you need any further assistance or have any feedback for us.

Best wishes,
The Team at Serene Hair & Beauty

Lovely cut & blowdry

Annette Hargreaves
3rd Nov 2025
Team Member: Clare
4.5
Appointment verified by SaloniQ Software

I just wanted to share my recent delightful experience with Claire. I made the decision to shorten my hair, which can be quite daunting, but Claire was absolutely amazing throughout the entire process. She took the time to talk everything through with me, showing me the length at various stages of the cut so I could make an informed decision on whether to go shorter or not.

Claire's bubbly and friendly nature made the whole experience enjoyable, and I cannot recommend her highly enough. If you're considering a change, Claire is definitely the person to see!

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Response from Serene Hair & Beauty

Dear Annette,

Thank you so much for taking the time to share your wonderful experience with our team! It's always a joy to hear that our clients enjoyed their visit with us. We couldn't agree more that Claire is an amazing stylist and we're so lucky to have her on our team.

It makes us happy to know that she made you feel comfortable and confident in your decision to go for a shorter style. We believe that open communication and listening to our clients' needs are crucial in achieving their desired look.

We truly appreciate your recommendation and we hope to see you again for your next hair adventure!

Best regards,

The team at Serene Hair & Beauty

A fabulous salon

Lucy Le Vasseur
30th Oct 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I have seen Meg several times for a pedicure and wax. She is such a lovely lady, professional, kind and understanding. A treat to come and see her

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Excellent

Anonymous
27th Oct 2025
Team Member: Jacqui
5.0

Not sure which Jacqui ?

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Response from Serene Hair & Beauty

Hi there,

Thank you for taking the time to leave us a review. We apologize for the confusion, . We take pride in providing excellent service to all our clients and we are glad to hear that you had a pleasant experience.
We appreciate your support and hope to see you again soon!

Best regards,
The team at Serene Hair & Beauty.

Serene

Christine Barella
26th Oct 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Thank you , please cancel appointment for 22nd Oct at 10.30 that I have only just found out about . I was seen today this morning on the 21st who it was supposed to be with Megan but which was not possible .So I was seen by another very nice hairdresser , I thought she said her name was Chris , but looking at their profiles I can say that her name is Jacqui .
I was very pleased with my wet hair cut and I received lots of compliments from my Husband and friends , but then I have always been happy with the service I have received from the Serene Staff ..Thank you
Christine Barella x

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Response from Serene Hair & Beauty

Hi Christine,

Thank you for your review and for leaving such kind words about our salon. We apologize for any inconvenience caused by the mix-up with your appointment. It's great to hear that our team member, Jacqui, provided you with a satisfactory experience. We will make sure to pass along your compliments to her.

We are delighted to hear that you are happy with the service you have received from us in the past. We strive to provide the best service to all of our clients, and it's always nice to receive positive feedback.

Thank you for choosing our salon and for taking the time to leave a review. We look forward to seeing you again soon.

Best,
The Serene Hair & Beauty Team

Fantastic service and help

Susan Silvester
25th Oct 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Again fantastic service and help

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Response from Serene Hair & Beauty

Dear Susan,

We are so glad to hear that you had a fantastic experience at our salon. It means a lot to us that you took the time to share your feedback.

We always strive to provide the best service and we're happy that we were able to help you out during your visit. We hope to continue exceeding your expectations in the future.

Thank you for choosing us and for your kind words. We can't wait to see you again soon!

Best regards,
The team at Serene Hair & Beauty

In love with my new hair!

Charlotte James
19th Oct 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I went in wanting a complete change and Jacqui did exactly that! She listened to what I had in mind and advised me on style and tone and took my long limp brunette hair into a gorgeous balayage bob, I have had so many compliments already. Thank you so much x

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Response from Serene Hair & Beauty

Dear Charlotte James,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Jacqui was able to give you a complete change that you are happy with. Our team takes great pride in listening to our clients' ideas and providing them with expert advice to achieve their desired look.

We're glad that you are receiving compliments on your new balayage bob, and we hope it brings you joy and confidence. It was our pleasure to have you at our salon, and we look forward to seeing you again in the future.

Best regards,
The team at Serene Hair & Beauty

Wash & Blow Dry

Anonymous
18th Oct 2025
5.0

Had the best head massage today by Lauren Perry who then washed, dried and styled my hair perfectly. She is a great asset! Thank you Lauren for a wonderful salon experience! I left the salon happy and smiling! 😊

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful experience at our salon, and that Lauren was able to provide you with a perfect head massage and hair styling. We are lucky to have her as a part of our team.

We always strive to give our customers the best experience possible, and we are delighted that we were able to leave you feeling happy and smiling. Your satisfaction is our top priority, and we are grateful for your kind words.

We look forward to seeing you again soon at Serene Hair & Beauty!

Warmly,
The team at Serene Hair & Beauty

Best straight cut!

Kamila
17th Oct 2025
5.0

Lauren made my hair straight again and all lined up!! And my face frames are the best thing I’ve had done in a while ! Thank you !!

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Response from Serene Hair & Beauty

Dear Kamila,

Thank you so much for taking the time to leave us such a lovely review! It makes us happy to hear that you are satisfied with the services provided by Lauren. We are glad that your hair is straight and lined up beautifully, and that you are pleased with your new face framing. Your satisfaction is our top priority, and we are thrilled that we could give you a positive experience.

We appreciate your kind words and thank you for choosing us. We look forward to seeing you again soon for your next hair and beauty needs.

Warm regards,
The Serene Hair & Beauty Team

Great saloon visit

Kay Birkett
15th Oct 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always a pleasure to visit this saloon

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Response from Serene Hair & Beauty

Dear Kay,
Thank you so much for taking the time to leave such a lovely review for us! We are thrilled to hear that your visits to our salon have been a pleasure. We strive to make each and every experience at our salon as enjoyable and relaxing as possible. Your kind words truly mean a lot to us. We hope to see you again soon!
Best,
The team at Serene Hair & Beauty

Manicure

Joanne
15th Oct 2025
Team Member: Megan
5.0

Wonderful as always

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Response from Serene Hair & Beauty

Hi Joanne,

Thank you so much for your lovely review! We're thrilled to know that your experience at our salon was as wonderful as always. Our team takes great pride in providing top-notch services for our clients and it's always a pleasure to hear such positive feedback.

We hope to continue exceeding your expectations in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing Serene Hair & Beauty!

Best,
The team at Serene Hair & Beauty

Hair

Anonymous
1st Oct 2025
5.0

Always very pleased with Clare hairdressing skills would not go anywhere else excellent 10 stars

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you so much for taking the time to leave such a kind review! Nothing brings us more joy than knowing you are pleased with your hairdressing experience at our salon. We are delighted to hear that Clare's skills keep you coming back to us – she truly is a gem on our team. Your kind words have been shared with her.

We appreciate your loyalty and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing our salon as your go-to for your haircare needs. Your happiness is our top priority!

Best regards,
The team at Serene Hair & Beauty

The works!

Anonymous
30th Sep 2025
5.0

Had a lovely facial pedicure colour wash and blo dry today all with meg who is excellent thanks meg x

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Response from Serene Hair & Beauty

Hi there,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon with Meg. She truly is an asset to our team and we will make sure to pass on your kind words to her.

We hope to see you again soon for your next facial, pedicure, colour wash, and blow dry! Thank you for choosing to visit our salon and for your continuous support.

Warmest regards,
The team at Serene Hair & Beauty

Good Experience

Judy Thorpe
23rd Sep 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I had a lovely experience at this salon they made me feel very special all the staff are lovely and caring would recommend this salon all the time

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Response from Serene Hair & Beauty

Dear Judy,

Thank you so much for your kind words and recommendation! We are thrilled to hear that you had a lovely experience at our salon and that our staff made you feel special. We take great pride in providing excellent customer service and it means a lot to us to know that we achieved that in your visit.

We are grateful for your support and hope to see you again soon at Serene Hair & Beauty. Our team is always here to make you feel pampered and cared for.

Take care and thank you again for your review!

Warm regards,

Team at Serene Hair & Beauty

Cut blow dry

Jennifer Miller
21st Sep 2025
Team Member: Ruby
4.5
Appointment verified by SaloniQ Software

Really pleased. Thankyou Ruby

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Response from Serene Hair & Beauty

Dear Jennifer Miller,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with your experience at our salon and we appreciate your kind words about Ruby.

We strive to provide excellent service to all our guests and we are glad we met your expectations. Our team at Serene Hair & Beauty takes great pride in our work and we are happy that it shows in your visit.

It would mean a lot to us if you could recommend us to your friends and family. Thank you again for choosing our salon and we hope to see you again soon.

Best regards,

The team at Serene Hair & Beauty

Ruby - The Hidden Gem!

Stephanie Abbott
19th Sep 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Fantastic cut and blow dry !
Had strangers commenting.

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Response from Serene Hair & Beauty

Dear Stephanie,

Thank you so much for your kind words and taking the time to leave us a review! We are thrilled to hear that you had a fantastic haircut and blow dry at our salon. It means a lot to us that strangers have commented on your new look.

We hope to continue providing you with high-quality services and making you feel confident and beautiful. Please do not hesitate to reach out to us if you ever need any more hair and beauty treatments.

Sending our best wishes from the team at Serene Hair & Beauty.

Warmly,
Serene Hair & Beauty Team

Serene

Pauline Solly
12th Sep 2025
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Really enjoyed having my hair shampooed and cut

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Response from Serene Hair & Beauty

Hi Pauline,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your experience with us and that you are happy with your shampoo and haircut.

We strive to provide our clients with the best service and we are glad to hear that we met your expectations. Thank you for choosing us for your hair needs.

We look forward to seeing you again and giving you another relaxing and enjoyable experience. Have a wonderful day!

Best,
The Serene Hair & Beauty Team

Hair dye and highlights

Ellie Wyatt
28th Aug 2025
Team Member: Clare
5.0

Super friendly and welcoming- inlove with my hair!! Thank you so much xx

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Response from Serene Hair & Beauty

Dear Ellie,

Thank you for taking the time to leave such a lovely review! We're thrilled to hear that you had a positive experience at our salon and that you're inlove with your hair. It means a lot to us that you felt welcomed and comfortable during your visit.

We strive to provide excellent services and create a friendly and welcoming atmosphere for all our clients. We're glad we could make your hair dreams come true and we look forward to seeing you again soon!

Take care,
Team at Serene Hair & Beauty

A- mazing!

Helen Lock
23rd Aug 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Awesome, so pleased with comour and style, fantastic thank you!

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Response from Serene Hair & Beauty

Dear Helen,

Thank you so much for your kind review! We're thrilled to hear that you were pleased with your hair color and style. Our team at Serene Hair & Beauty always strives to provide the best possible experience for our clients, and we're glad that we were able to meet your expectations.

Thanks again for choosing our salon and for taking the time to share your positive feedback. We hope to have the opportunity to serve you again in the future.

Warm regards,
The team at Serene Hair & Beauty

Lovely service

Fleur Hill
23rd Aug 2025
5.0
Appointment verified by SaloniQ Software

Really lovely experience, so friendly and welcoming, the whole team said hello.
Love my nails sorry can’t remember ladies name but she has a dog Nell 😀would recommend

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Response from Serene Hair & Beauty

Hi Fleur,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a lovely experience at our salon. We pride ourselves on creating a warm and welcoming atmosphere, and it's great to know that our team made you feel at home.

We're glad you loved your nails, even though you couldn't remember the name of the lovely lady who did them (her name is Nell, by the way). We hope you'll remember us for your next pamper session and we would love to have you back!

Thank you for recommending us, Fleur. We truly appreciate it. :)

Best regards,
The team at Serene Hair & Beauty

My experience.as a new cystomer

Judy Thorpe
20th Aug 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I am haviing a bad time at the moment and from.the monent i stepped in the door i was made very special all the staff were wonderful and i cant thank them enough for the kindness shown and understanding it is their gain EVOLVES loss cant wait to see you again have a great bank holiday and thank you again today has meant a lot to me and i hope we can all be gokd friends thank you Judy xxxxx

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Response from Serene Hair & Beauty

Dear Judy, we are delighted to hear that our team at Serene Hair & Beauty made you feel special and provided you with a wonderful experience. We value our customers and their satisfaction is our top priority. We are grateful for your kind words and it was a pleasure to have you at our salon. We hope to see you soon and we will do our best to continue providing exceptional service for you. Have a lovely bank holiday and thank you again for choosing us. Warm regards, The Team at Serene Hair & Beauty

Cut and Blow dry

Fran Wilson
20th Aug 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I was welcomed by Jaqui even though I was 15mins early. Due to summer holidays my appointment was about 8 weeks after the previous one, and my hair style had gone out of shape and out of control. Jaqui spent time deciding how to style my hair today. I was offered something to drink. then ushered to the washbasins where another member of staff shampooed my hair and gave me a head massage. Jacqui then cut and blow dried my hair. The whole experience was very relaxing and very enjoyable.

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Response from Serene Hair & Beauty

Hi Fran,

Thank you so much for taking the time to leave a review! We are delighted to hear that you had a relaxing and enjoyable experience at our salon. We are glad that you were welcomed by Jaqui and that she took the time to decide on the perfect style for you today. Our team is dedicated to making sure every client feels comfortable and taken care of during their visit.

We are also thrilled that you were able to relax during your head massage and enjoy a refreshing drink. Our goal is to make sure every client leaves feeling pampered and rejuvenated.

We look forward to seeing you again in the future and providing you with the same high-quality service. Thank you for choosing Serene Hair & Beauty.

Warmly,
The team at Serene Hair & Beauty

Terry

Teresa Rossi
19th Aug 2025
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Friendly relaxing experience in lovely salon.

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Response from Serene Hair & Beauty

Dear Teresa,

Thank you so much for taking the time to leave us a review. We're so glad to hear that you had a friendly and relaxing experience at our salon. We strive to create a peaceful and welcoming environment for all of our clients to enjoy.

We hope that you left feeling refreshed and satisfied with your services. Our team is dedicated to providing top-notch services and ensuring that each and every client feels pampered and taken care of.

Thank you again for choosing to visit our salon. We appreciate your kind words and look forward to seeing you again soon.

Best,
The team at Serene Hair & Beauty

Great salon

Nik Degen
12th Aug 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Really pleased with my style everytime I visit here

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Response from Serene Hair & Beauty

Hi Nik, thank you so much for taking the time to leave us a review. We are thrilled to hear that you are pleased with your style every time you visit us. Our team at Serene Hair & Beauty strives to provide top-notch services to all our clients. We appreciate your kind words and your loyalty to our salon. Looking forward to seeing you again soon. Have a great day! The team at Serene Hair & Beauty.

Fantastic

Sharon Sykes
6th Aug 2025
Team Member: Clare
5.0

Brilliant service coming back again c

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Response from Serene Hair & Beauty

Hi Sharon,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a brilliant experience at our salon and that you are planning to come back again. We truly appreciate your loyalty and look forward to welcoming you back.

We are dedicated to providing our clients with top-notch service and we are happy to know that we were able to meet your expectations. Your satisfaction is our top priority.

Thank you again for your kind words and for choosing us for your hair and beauty needs. We can't wait to see you next time!

Best,
The team at Serene Hair & Beauty

Brilliant service

Sharon Sykes
6th Aug 2025
Team Member: Clare
5.0

Absolutely fantastic made me fill welcome so friendly, Clare was lovely,friendly and so put me at ease

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Response from Serene Hair & Beauty

Hi Sharon,

Thank you so much for leaving such a kind review about your recent visit to our salon. We are delighted to hear that you had a fantastic experience and were made to feel welcome by our team.

We are especially pleased to hear that our stylist, Clare, was able to make you feel at ease and provide you with friendly service. We will be sure to pass along your kind words to her.

We hope to see you again soon for another wonderful visit at our salon.

Warm regards,
The team at Serene Hair & Beauty.

Another great visit

Kay Birkett
26th Jul 2025
Team Member: Jacqui
5.0

Great visit to the salon today always pleased with the results and the staff are efficient and friendly

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Response from Serene Hair & Beauty

Hi Kay,

Thank you so much for leaving us a positive review! We are so glad to hear that you had a great visit to our salon and that you are always pleased with the results. Our team works hard to ensure that our clients are happy and we are thrilled to know that our efforts are appreciated.

We are delighted that you found our staff to be efficient and friendly. We strive to create a welcoming and comfortable environment for our clients and it is wonderful to hear that our efforts have been successful.

Thank you again for your kind words and continued support. We look forward to seeing you again soon!

Warmly,
The Serene Hair & Beauty Team

Bleached white hair

Ness Cramp
25th Jul 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan who did my hair yesterday was absolutely amazing, she did my hair exactly the way I wanted

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Response from Serene Hair & Beauty

Hi Ness,

Thank you so much for your lovely review of your recent experience at our salon! We're thrilled to hear that you had a great time with Megan and that she was able to give you the perfect hair style you were looking for.

We'll be sure to pass on your kind words to Megan and let her know how much you appreciated her work. We always aim to give our clients the best possible service, and it sounds like Megan definitely delivered on that.

We can't wait to have you back in the salon again soon!

Warmly,
The Team at Serene Hair & Beauty

Bleached white hair

Ness Cramp
25th Jul 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan who did my hair yesterday was absolutely amazing, she did my hair exactly the way I wanted

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Response from Serene Hair & Beauty

Dear Ness,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience at our salon with Megan. It is our goal to always deliver the best service to our clients, and we are happy to know that Megan was able to understand and execute your desired hair style perfectly.
We appreciate your kind words and your recommendation means the world to us. We can't wait to have you back at our salon for your next appointment.
Warmly,
The team at Serene Hair & Beauty

GK hair treatment

Kate
22nd Jul 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I had the GK hair treatment with Megan. It’s the first time I’ve had it done and was so pleased. Megan did an excellent job as always.

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Response from Serene Hair & Beauty

Hi Kate, thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your GK hair treatment with Megan. She is a talented stylist and always goes above and beyond for our clients. We're happy that you were pleased with the results and we hope to see you again for your next visit. Thanks again for choosing our salon and have a lovely day! Warm regards, the team at Serene Hair & Beauty.

Wash cut blow dry

Elizabeth Mclaughlan
18th Jul 2025
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Again absolutely a fantastic experience, such a friendly vibe in the salon and can't recommend Jacqui enough when it comes to thick wild and unruly hair!

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Response from Serene Hair & Beauty

Hi Elizabeth,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a fantastic experience at our salon and enjoyed our friendly atmosphere. It means a lot to us that you had a great time with us.

We are also delighted to hear that Jacqui was able to work her magic on your thick, wild and unruly hair. She truly is a talented stylist and we are lucky to have her as part of our team.

Thank you again for your kind words and for recommending us. We can't wait to welcome you back to our salon!

Best regards,
The Serene Hair & Beauty team

Happy Client

Hilary Howlett
18th Jul 2025
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

I have been visiting Serene since 2006 & have never been disappointed, everyone makes you feel so welcome & they all certainly know their craft, I had hi-lights & a cut & finish & was very pleased with the result, Pauline was first class & will be going back again in 6 weeks

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Response from Serene Hair & Beauty

Hi Hilary,

Thank you so much for taking the time to write such a kind review. We are delighted to hear that you have been a loyal customer since 2006 and have always had a positive experience at our salon.

We are glad to hear that our team made you feel welcome and that you were happy with your highlights, cut, and finish. Pauline is indeed a skilled stylist and we will pass on your kind words to her.

We look forward to seeing you again in 6 weeks for your next appointment.

Take care,
Team at Serene Hair & Beauty

Nicely styled.M

Coral Ledger
10th Jul 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Very relaxing treated myself and I enjoyed it thank you.

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Response from Serene Hair & Beauty

Hi Coral,

Thank you for taking the time to leave such kind feedback. We are delighted to hear that you had a relaxing experience at our salon and treated yourself to some pampering. Our team strives to create a serene and enjoyable atmosphere for all our clients, so it's wonderful to know that we achieved that for you.

We appreciate your support and look forward to seeing you again for another enjoyable visit. Have a lovely day!

Best regards,
The team at Serene Hair & Beauty

Happy daughter for Prom

Nicole
5th Jul 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Daughter was booked for hair up appointment for her prom this week. Her hair is very long and thick, job for 2. Lauren did a fantastic job of curling and supporting Clare. Thank you both as made her feel relaxed, which can be an issue. Result was beautiful and lots of positive comments. Very happy girl.

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Response from Serene Hair & Beauty

Dear Nicole, we are so pleased to hear that your daughter had such a positive experience with us for her prom hair appointment. We understand that having long and thick hair can be a challenge, but our stylist Lauren did an amazing job with curling and supporting Clare's hair. We are thrilled to hear that she felt relaxed and received many compliments on her hair. We are glad we could contribute to making her special day even more beautiful. Thank you for taking the time to share your feedback with us. We hope to see you both at the salon again soon. Best regards, the team at Serene Hair & Beauty.