Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Reviews

4.92
1,017 verified reviews
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Value
Result
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Atmosphere
Filter by rating

First visit

Heather Hallinan
27th Feb 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Felt welcome, friendly & got good advice. Looking forward to my next visit.

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Fitted in at short notice

Cheryl Holland
26th Feb 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

I phoned on the morning of my appointment and was fitted in within the hour. Great customer service!

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Very happy with my restyle and new colour

Louise Doyle
21st Feb 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

As always, Jacqui J has worked a miracle on my hair. I have a lot of hair and I wanted a big change today. I left very happy. Thanks again!

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Lovely relaxed experience

Maya Calvert
13th Feb 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Had a cut and blow dry , fantastic service , great head massage , cut and style very good , Lauren is a lovely young lady, friendly and attentive and listened to what I wanted she did a great job I will be back 😀

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Micro needling happy client

Lisa whiskin
12th Feb 2026
Team Member: Megan
5.0

Was very nervous for this treatment but was happy it was pain free after great care and attention taken by therapist

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Response from Serene Hair & Beauty

Hi Lisa!
We're thrilled to hear that your experience at our salon was pain-free and that our therapist took great care of you during your treatment. We completely understand being nervous, but we're glad that we were able to make you feel comfortable and at ease. Thank you for trusting us with your beauty needs, we appreciate your support.
Looking forward to seeing you again soon!
Team at Serene Hair & Beauty

Hair extensions

Anonymous
12th Feb 2026
5.0

So helpful , fixed my hair extension without charging, would definitely recommend this hairdressers. They are amazing.

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Response from Serene Hair & Beauty

Hi there!

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had such a great experience at our salon. Our team at Serene Hair & Beauty takes pride in providing exceptional service to our customers.

We're glad that we were able to fix your hair extension and it's even better to know that we didn't have to charge you for it. Your recommendation means a lot to us and we truly appreciate it.

Thank you for choosing us for your hair needs and we hope to see you again soon!

Best,
Team at Serene Hair & Beauty

Miss

Sarah Duncan
11th Feb 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

My daughter had a consultation today and it went well .

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Response from Serene Hair & Beauty

Hi Sarah, thank you so much for taking the time to leave us a review. We're glad to hear that your daughter's consultation went well! Our team at Serene Hair & Beauty always strives to provide great service and we're happy to see that reflected in your experience. We look forward to seeing your daughter again soon and helping her achieve her hair goals. Thanks again for choosing our salon. Take care! From the team at Serene Hair & Beauty

Appointment today

Judy Thorpe
11th Feb 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I always look forward to having my hair cut and colured and dried i always have excellant service all the staff are so kind and caring and the service i get is 100 % my stylist Megan is wonderful

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Response from Serene Hair & Beauty

Hi Judy,
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you always have a great experience at our salon and that Megan takes such good care of you. We truly value our amazing team and we appreciate you mentioning their kindness and care.
We always strive to provide top-notch service and it's fantastic to know that we have succeeded with you. We look forward to your next visit and continuing to make you feel your best.
Warm regards,
The Serene Hair & Beauty Team

The best experience

Natasha Fitzgerald
7th Feb 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

I had a full head of highlights and a style yesterday and I couldn’t be happier with how it turned out. My stylist really listened to what I wanted and gave great advice about what would suit my hair. The colour is blended so nicely and the style made my hair look and feel amazing.
The whole experience was lovely, such a friendly, welcoming atmosphere and I felt really looked after. Thank you so much, I’ll definitely be back and would 100% recommend!

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Response from Serene Hair & Beauty

Hi Natasha, thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience with us and that you are happy with your full head of highlights and style. It means a lot to us that our stylist listened to your needs and gave you helpful advice. We are thrilled that you felt welcomed and looked after during your visit. We look forward to seeing you again soon and thank you for recommending us!
Warm regards,
The team at Serene Hair & Beauty

great

clare
31st Jan 2026
Team Member: Jacqui
5.0

jacqui j is brilliant she always does a great cut that grows out perfectly and i always get compliments on my hair

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Response from Serene Hair & Beauty

Dear clare,

We are thrilled to hear that you had a great experience with Jacqui J at our salon. Thank you for taking the time to leave such a lovely review. We're delighted to know that you always receive compliments on your hair after getting a cut with her. We'll be sure to pass on your kind words to Jacqui J.

We are committed to providing our clients with the best hair services and it's always a pleasure to hear positive feedback. We look forward to having you back and giving you another wonderful hair experience.

Best wishes,
The team at Serene Hair & Beauty

Wash cut blow dry

Georgina Belford
28th Jan 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I had a lovely visit to the salon today staff always lovely give good service had my hair done by Jacqui she did a lovely cut on my hair went in feeling down but came out feeling better great job lovely salon

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Response from Serene Hair & Beauty

Dear Georgina,

Thank you for leaving a review about your recent visit to our salon. We are delighted to hear that our staff provided you with great service and that Jacqui gave you a lovely haircut. It brings us joy to know that we were able to turn your bad day into a better one.

We always strive to create a welcoming and relaxing atmosphere in our salon, and we are happy that you had a positive experience. Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,
The team at Serene Hair & Beauty

Just brilliant

Ginny Dephlesis (Thompson)
24th Jan 2026
Team Member: Jacqui
5.0

Professional as always they always make me feel better
Massive thankyou 🙏 ❤️

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Response from Serene Hair & Beauty

Dear Ginny Dephlesis,

Thank you for taking the time to leave us a review. We are thrilled to hear that our team at Serene Hair & Beauty always makes you feel better and provides a professional service. We truly appreciate your kind words and support.

It is our goal to ensure that each and every client leaves our salon feeling amazing. Your satisfaction is our top priority, and we are grateful to have you as a loyal customer.

Thanks again for your feedback and for choosing Serene Hair & Beauty. We look forward to seeing you soon!

Best regards,
The team at Serene Hair & Beauty

Short Bob Cut

Lesley Mackenzie
23rd Jan 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Great styling and cut, hair just falls into place every time and really for me to maintain. Friendly and professional, offers good advice on products. Love it thank you

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Response from Serene Hair & Beauty

Hi Lesley, thank you so much for your lovely review of our salon. We are thrilled to hear that you had a great experience with us and that your hair falls into place after every visit. Our team takes pride in providing friendly and professional service, and we are glad that you felt well taken care of during your visit. We always strive to offer helpful advice on products to our clients, so we are happy to hear that you found our recommendations useful. Thank you again for choosing to visit us, and we look forward to seeing you again soon. Take care!
-The team at Serene Hair & Beauty

Short Bob Cut

Lesley Mackenzie
23rd Jan 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Great styling and cut, hair just falls into place every time and really for me to maintain. Friendly and professional, offers good advice on products. Love it thank you

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Response from Serene Hair & Beauty

Hi Lesley Mackenzie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a positive experience at our salon. Our team takes great pride in providing friendly and professional service, as well as offering helpful advice to our clients.

It's also wonderful to hear that you are happy with your cut and that your hair falls into place easily. We strive to give our clients a beautiful and low-maintenance style that they can maintain at home.

Thank you again for choosing our salon and for your kind words. We look forward to welcoming you back in the future!

Best,
The team at Serene Hair & Beauty

Blowdry

Mandy Adams
23rd Jan 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren is always so happy and friendly and makes you feel at ease.

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Response from Serene Hair & Beauty

Hi Mandy, thank you for taking the time to share your experience. We are so glad that you enjoyed your visit with Lauren. Our team strives to create a warm and welcoming atmosphere for all of our clients. We hope to see you again soon!
Best,
The team at Serene Hair & Beauty

Great service every time

Lisa Ball
22nd Jan 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

As always Meg cuts my hair brilliantly and has a good chat too. I always feel welcome whenever I visit the salon.

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Response from Serene Hair & Beauty

Hi Lisa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Meg always gives you a brilliant haircut and makes you feel welcome at our salon. We'll make sure to pass along your kind words to Meg - she'll be delighted to hear them!

We strive to provide our clients with top-notch services and a warm and friendly environment, so it means a lot to us that you feel welcome whenever you visit us. We can't wait to have you back for your next appointment!

Best regards,
The Team at Serene Hair & Beauty

Hair with Megan

Anonymous
22nd Jan 2026
Team Member: Megan
4.5

Lovely hair trim and blow dry . I always get compliments from friends who comment on the lovely cut and styling. Thank you Megan

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Response from Serene Hair & Beauty

Hi there! We are thrilled to hear that you had a lovely hair trim and blow dry experience with us. We are even more delighted that your friends have noticed and complimented your cut and styling. Thank you for giving a special mention to Megan – we will definitely pass on your kind words to her. It was a pleasure having you at our salon and we can't wait to see you again soon. Take care and stay fabulous! Love from the team at Serene Hair & Beauty.

Brilliant Service

Anonymous
22nd Jan 2026
Team Member: Megan
5.0

I always choose Megan to cut my hair . She is a kind hair dresser. I cant wait to come and get all the updates on Nelly :). She knows what suits your face shape. I would never go anywhere else for my hair cut .

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you for taking the time to leave us such a lovely review. We are so happy to hear that you always choose Megan to cut your hair and that you trust her expertise. It means a lot to us that you have such confidence in our team.

Megan will be thrilled to know that she has made a positive impact on your hair and that you enjoy catching up with her about Nelly's updates. We always strive to provide the best service to our customers and we are proud to have Megan as a part of our team.

Thank you again for your kind words and for choosing us for your haircuts. We can't wait to see you again soon!

Best regards,
The team at Serene Hair & Beauty

Wonderful salon

Barbie Bevon
18th Jan 2026
5.0
Appointment verified by SaloniQ Software

I always have the best experience at SERENE salon. The team are so welcoming, professional and genuinely care about making you feel your best. They listen carefully and always do an amazing job. My hair always looks and feels fantastic afterwards. I have tried many of the stylists and they are all professional and excellent in the treatment of their clients. I have been a client for 6 years now and am never disappointed.

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Response from Serene Hair & Beauty

Hey Barbie,

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you always have a great experience at Serene Hair & Beauty. Our team takes pride in providing excellent customer service and creating the best possible experience for our clients.

It means a lot to us that you have been a loyal client for 6 years now, and we are grateful for your positive feedback. We always strive to listen carefully and understand each client's unique needs in order to provide the best results.

We appreciate your kind words about our stylists and their professionalism. They are all dedicated to their craft and we are glad to hear that you have had great experiences with each of them.

We can't wait to continue providing you with top-notch services and making you feel your best. See you soon!

Sincerely,
The Serene Hair & Beauty Team

Hair

Maddy Drake
16th Jan 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

A great experience. Megan was patient, polite and did a good job with my difficult hair.

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Hair Spray Intolerance

Johanna Clark
10th Jan 2026
Team Member: Lauren
4.5
Appointment verified by SaloniQ Software

Mostly pleasant experience apart from my intolerance to hair spray in room

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Response from Serene Hair & Beauty

Hi sorry to hear that , we have a downstairs salon so we could always see you there next time so you won’t be subjected to Hairdpray x

Wet cut

Galadriel Botterill
10th Jan 2026
Team Member: Lauren
4.0
Appointment verified by SaloniQ Software

I’d like to say firstly the stylist who trimmed my daughter’s hair was excellent however there are a significant amount of spit ends left, and because she is only 13 didn’t mention as felt embarrassed. We are going to have to have it cut again.

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Response from Serene Hair & Beauty

Can we please invite you back so we can correct this for you and take a bit more off to get rid of the split ends

Great visit to the Salon

Kay Birkett
10th Jan 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

So pleased with my hair cut and colour as always very friendly staff always a pleasure

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Senior Hair stylist

Anna Partrick
8th Jan 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

I love going to Serene for hair cut, restyle and colour. Jacqui, the business owner is extremely competent, skilled and professional. She has an excellent rapport with the clients, providing an advice, making you comfortable and relaxed. You can sip your complementary well presented drink in peace and quiet.

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Response from Serene Hair & Beauty

Hi Anna,

Thank you so much for taking the time to leave us a review. We are so happy to hear that you have been enjoying your visits to our salon for hair cuts, restyles, and color. Jacqui is truly a gem and we are lucky to have her as a part of our team.

It's wonderful to hear that you appreciate her competence, skills, and professionalism. We always strive to provide top-notch services and it's great to know that we are meeting your expectations. And of course, we are glad that you enjoy our complimentary drinks while you relax during your appointment.

We appreciate your support and hope to continue serving you in the future.

Best,

The team at Serene Hair & Beauty

Wonderful Service

Sam Sam
5th Jan 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

I am a returning customer and my stylist Lauren never fails to wow me with the results. Lauren listens and then provides really good advice on my hair.

It is hard to find a fab stylist and I’m so happy that I have found Lauren! See you soon! 🙂

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Waxing

Ness Cramp
24th Dec 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

100% happy with the wonderful service

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Response from Serene Hair & Beauty

Hi Ness, thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you were 100% happy with our wonderful service. Our team at Serene Hair & Beauty strives to provide each and every customer with an exceptional salon experience. It's reviews like yours that make all our hard work worth it. We appreciate your support and we can't wait to welcome you back for your next appointment. Thank you again! Sincerely, the team at Serene Hair & Beauty.

I love my hair!

Mabel
22nd Dec 2025
Team Member: Lauren
5.0

I had Lauren do my hair last minute before Christmas, she did such an amazing job and my hair looks LUSH. She is also such a lovely person to talk away to when having your hair done. Can’t recommend anymore- I’m so happy, love being a blonde again!! Thank you!!💕💕

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good experience

Sarah
21st Dec 2025
Team Member: Lauren
5.0

Lauren was lovely and did my hair so well i love it!

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Hair cut colour and blow dry

Judy Thorpe
19th Dec 2025
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

Megan greeted me with a smile she is always cheerful and she always does a really good job it is always a pleasure to have my hair done

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Response from Serene Hair & Beauty

Hi Judy,
Thank you for taking the time to leave a review for our salon. We are so glad to hear that Megan's greeting and cheerful demeanor made your experience at our salon a pleasant one. It is great to know that you are consistently satisfied with the service and quality of work Megan provides. We will be sure to pass along your kind words to her. We look forward to having you back at our salon for your next hair appointment.
Best wishes,
The team at Serene Hair & Beauty

The works!

Tracy Earle
18th Dec 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Excellent all round as usual x

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Response from Serene Hair & Beauty

Hi Tracy, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon. Your continued support and kind words mean a lot to our team. We always strive to provide exceptional service and we are delighted that we were able to deliver that to you. We look forward to seeing you again soon. Thanks again for choosing us and have a wonderful day! Best regards, the team at Serene Hair & Beauty.

Wash and cut

Janet Packham
17th Dec 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Clare cut my hair just as I wanted. Very pleased with the result.

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Response from Serene Hair & Beauty

Hi Janet,

Thank you so much for taking the time to leave us a review! We're delighted to hear that Clare was able to give you the haircut you wanted and that you are pleased with the result.

Our team at Serene Hair & Beauty always strives to provide our clients with the best services and experience, and we are happy to know that we accomplished that with you. Your positive feedback means a lot to us and it motivates us to continue doing our best.

We look forward to seeing you again soon and providing you with more excellent services. If there is anything else we can assist you with, please don't hesitate to let us know.

Warmly,
The team at Serene Hair & Beauty

Wash cut

Anonymous
16th Dec 2025
3.0

I went in for a wash and cut and didn't have any layers put in and at the end I had the hair dryer on for a couple of minutes it wasnt brushed though I went out with wet hair and felt a mess got home and was upset had to wash my hair and do it myself won't be coming back

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Response from Serene Hair & Beauty

Dear valued customer,

We are sorry to hear about your experience at our salon. Thank you for taking the time to share your feedback ,
Looking at your past Appointments you always have a cut and blow dry , today you was only booked for a wet cut , which is washing , cutting and no blow dry , I think we must of mis heard you when booking !
I have messaged you to invite you back so we can give you a complimentary blow dry , we want all our clients to be happy with our service .

Sincerely,
The team at Serene Hair & Beauty

Keratin treatment and cut

Susan
12th Dec 2025
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Great service (as always) today, but extra explanation as to what they were doing and why as I had a keratin frizz reducing treatment that I’ve not had done before.
Amazed by the results on my (straightened) hair, and can’t wait to see how it looks with my curls.
So impressed; thank you ladies!

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Response from Serene Hair & Beauty

Hi Susan,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with our team during your keratin frizz reducing treatment. We always strive to provide top-notch service to our valued clients, and we are pleased to know that we were able to exceed your expectations.

We are happy to hear that you were amazed by the results on your straightened hair and we can't wait for you to see how it looks with your curls. We love helping our clients achieve their desired look and we are always happy to provide extra explanation about our treatments.

Thank you for choosing our salon and we hope to see you again soon.

Best regards,
The Team at Serene Hair & Beauty

Hair

Heather Scott
10th Dec 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Really good. Professional, interested in me and kind and helpful

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Luxury blow dry

Diane Brana
9th Dec 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Wonderful wash and blow dry. My hair looks so good!

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Response from Serene Hair & Beauty

Hi Diane,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a wonderful experience with us and that you are happy with your wash and blow dry. Our team at Serene Hair & Beauty strives to provide top-notch services and we are glad that we met your expectations.

Your kind words mean a lot to us and we look forward to seeing you again soon. Thank you for choosing our salon and for trusting us with your hair.

Best wishes from the team at Serene Hair & Beauty.

Long, straight hair - wet cut

Kim Vande Velde
6th Dec 2025
5.0

Very happy with my haircut, followed the assignment perfectly, thank you. I did not want anything except essential length off to make hair look healthy and hairdressers will often get this wrong and cut 2 inches off, to justify the cut, but this was perfect.

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Response from Serene Hair & Beauty

Hi Kim, thank you for taking the time to leave us a review. We are so glad to hear that you were happy with your haircut at our salon. Our team at Serene Hair & Beauty always strives to follow our clients' preferences and provide them with the best possible service. We understand the importance of maintaining your desired hair length and we are thrilled to know that you were satisfied with the results. Thank you for choosing our salon and we look forward to seeing you again soon. Best regards, the team at Serene Hair & Beauty.

December hair

Steph Crowley
5th Dec 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Great cut and style as always with the lovely Megan.
Happy Christmas 🎄 xx

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Response from Serene Hair & Beauty

Hi Steph Crowley!

We are thrilled to hear that you had a great experience at our salon with Megan. Thank you for taking the time to leave us a review.

We hope you have a wonderful Christmas and we look forward to seeing you again soon. Thank you for choosing our salon for your hair and beauty needs.

From our team at Serene Hair & Beauty, we wish you all the best for the holiday season!

Warmly,
The Serene Hair & Beauty team

Enjoyable experience

Sue B
29th Nov 2025
5.0
Appointment verified by SaloniQ Software

New to area and looking for a new stylist. Junior Stylist Lauren was welcoming and I was very impressed with how she and her senior colleagues worked together, giving advice and encouragement, on a cut and blow dry that I was delighted with. Thank you.

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Response from Serene Hair & Beauty

Hi Sue,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our junior stylist, Lauren, and our team at Serene Hair & Beauty. Providing a warm and welcoming atmosphere for our clients is important to us, and we're glad that you felt comfortable during your visit.

We're glad that you were impressed with Lauren's work and the support of our senior stylists. We always strive to provide our clients with the best advice and encouragement during their services. We're delighted that you were happy with your cut and blow dry results.

We hope to see you again soon and continue providing you with excellent service!

Best,
The Team at Serene Hair & Beauty

Haircut and blow dry

Anonymous
25th Nov 2025
5.0

As always Pauline did my hair superbly and exactly how I wanted it done. She is an absolute diamond and a fantastic asset to the team at the Salon

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Response from Serene Hair & Beauty

Dear valued customer,

On behalf of the team at Serene Hair & Beauty, we would like to thank you for taking the time to share your experience with us. We are thrilled to hear that you were satisfied with your recent visit, thanks to the exceptional skills of Pauline. We are lucky to have her as part of our team.

Our top priority is to always provide our clients with the best services and we are delighted to know that we were able to meet your expectations. We hope to continue serving you in the future and ensuring your satisfaction every time you visit us.

Thank you again for your wonderful review and for choosing us for your hair needs. We are grateful for your support and look forward to seeing you again soon.

Best regards,
The team at Serene Hair & Beauty

Hair cut very happy with hair cut

Anonymous
21st Nov 2025
Team Member: JACQUi
5.0

Very happy with my hair cu
Thank you👍x

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Response from Serene Hair & Beauty

Dear valued client,

Thank you for taking the time to leave us a positive review. We are thrilled to hear that you were happy with your recent hair cut at our salon. Our team at Serene Hair & Beauty always strives to provide a pleasant and satisfactory experience for all of our clients.

Thank you again for your kind words and support. We hope to see you again soon for your next hair appointment.

Best regards,
The team at Serene Hair & Beauty

Hair cut very happy with hair cut

Anonymous
21st Nov 2025
Team Member: JACQUi
5.0

Very happy with my hair cu
Thank you👍x

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you so much for leaving us a review! We are thrilled to hear that you were happy with your recent hair cut at our salon. Our team at Serene Hair & Beauty strives to provide excellent services and we are grateful to hear that we have met your expectations.

We truly appreciate your kind words and we hope to see you again soon. Please don't hesitate to let us know if there is anything else we can do for you.

Once again, thank you for choosing Serene Hair & Beauty. We truly value your support.

Best regards,

The team at Serene Hair & Beauty

Joys hair

Joy Meier
16th Nov 2025
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Excellent relaxing 1.5 hours

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Response from Serene Hair & Beauty

Hi Joy,

Thank you for taking the time to leave such a lovely review! We are delighted to hear that you enjoyed your 1.5 hours of relaxation at our salon. It's always our goal to provide a serene and rejuvenating experience for our clients.

We appreciate your kind words and it would be our pleasure to have you back at our salon anytime. Don't hesitate to reach out to us if you need any further assistance or have any feedback for us.

Best wishes,
The Team at Serene Hair & Beauty

Lovely cut & blowdry

Annette Hargreaves
3rd Nov 2025
Team Member: Clare
4.5
Appointment verified by SaloniQ Software

I just wanted to share my recent delightful experience with Claire. I made the decision to shorten my hair, which can be quite daunting, but Claire was absolutely amazing throughout the entire process. She took the time to talk everything through with me, showing me the length at various stages of the cut so I could make an informed decision on whether to go shorter or not.

Claire's bubbly and friendly nature made the whole experience enjoyable, and I cannot recommend her highly enough. If you're considering a change, Claire is definitely the person to see!

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Response from Serene Hair & Beauty

Dear Annette,

Thank you so much for taking the time to share your wonderful experience with our team! It's always a joy to hear that our clients enjoyed their visit with us. We couldn't agree more that Claire is an amazing stylist and we're so lucky to have her on our team.

It makes us happy to know that she made you feel comfortable and confident in your decision to go for a shorter style. We believe that open communication and listening to our clients' needs are crucial in achieving their desired look.

We truly appreciate your recommendation and we hope to see you again for your next hair adventure!

Best regards,

The team at Serene Hair & Beauty

A fabulous salon

Lucy Le Vasseur
30th Oct 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I have seen Meg several times for a pedicure and wax. She is such a lovely lady, professional, kind and understanding. A treat to come and see her

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Excellent

Anonymous
27th Oct 2025
Team Member: Jacqui
5.0

Not sure which Jacqui ?

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Response from Serene Hair & Beauty

Hi there,

Thank you for taking the time to leave us a review. We apologize for the confusion, . We take pride in providing excellent service to all our clients and we are glad to hear that you had a pleasant experience.
We appreciate your support and hope to see you again soon!

Best regards,
The team at Serene Hair & Beauty.

Serene

Christine Barella
26th Oct 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Thank you , please cancel appointment for 22nd Oct at 10.30 that I have only just found out about . I was seen today this morning on the 21st who it was supposed to be with Megan but which was not possible .So I was seen by another very nice hairdresser , I thought she said her name was Chris , but looking at their profiles I can say that her name is Jacqui .
I was very pleased with my wet hair cut and I received lots of compliments from my Husband and friends , but then I have always been happy with the service I have received from the Serene Staff ..Thank you
Christine Barella x

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Response from Serene Hair & Beauty

Hi Christine,

Thank you for your review and for leaving such kind words about our salon. We apologize for any inconvenience caused by the mix-up with your appointment. It's great to hear that our team member, Jacqui, provided you with a satisfactory experience. We will make sure to pass along your compliments to her.

We are delighted to hear that you are happy with the service you have received from us in the past. We strive to provide the best service to all of our clients, and it's always nice to receive positive feedback.

Thank you for choosing our salon and for taking the time to leave a review. We look forward to seeing you again soon.

Best,
The Serene Hair & Beauty Team

Fantastic service and help

Susan Silvester
25th Oct 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Again fantastic service and help

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Response from Serene Hair & Beauty

Dear Susan,

We are so glad to hear that you had a fantastic experience at our salon. It means a lot to us that you took the time to share your feedback.

We always strive to provide the best service and we're happy that we were able to help you out during your visit. We hope to continue exceeding your expectations in the future.

Thank you for choosing us and for your kind words. We can't wait to see you again soon!

Best regards,
The team at Serene Hair & Beauty

In love with my new hair!

Charlotte James
19th Oct 2025
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I went in wanting a complete change and Jacqui did exactly that! She listened to what I had in mind and advised me on style and tone and took my long limp brunette hair into a gorgeous balayage bob, I have had so many compliments already. Thank you so much x

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Response from Serene Hair & Beauty

Dear Charlotte James,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Jacqui was able to give you a complete change that you are happy with. Our team takes great pride in listening to our clients' ideas and providing them with expert advice to achieve their desired look.

We're glad that you are receiving compliments on your new balayage bob, and we hope it brings you joy and confidence. It was our pleasure to have you at our salon, and we look forward to seeing you again in the future.

Best regards,
The team at Serene Hair & Beauty

Wash & Blow Dry

Anonymous
18th Oct 2025
5.0

Had the best head massage today by Lauren Perry who then washed, dried and styled my hair perfectly. She is a great asset! Thank you Lauren for a wonderful salon experience! I left the salon happy and smiling! 😊

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful experience at our salon, and that Lauren was able to provide you with a perfect head massage and hair styling. We are lucky to have her as a part of our team.

We always strive to give our customers the best experience possible, and we are delighted that we were able to leave you feeling happy and smiling. Your satisfaction is our top priority, and we are grateful for your kind words.

We look forward to seeing you again soon at Serene Hair & Beauty!

Warmly,
The team at Serene Hair & Beauty

Best straight cut!

Kamila
17th Oct 2025
5.0

Lauren made my hair straight again and all lined up!! And my face frames are the best thing I’ve had done in a while ! Thank you !!

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Response from Serene Hair & Beauty

Dear Kamila,

Thank you so much for taking the time to leave us such a lovely review! It makes us happy to hear that you are satisfied with the services provided by Lauren. We are glad that your hair is straight and lined up beautifully, and that you are pleased with your new face framing. Your satisfaction is our top priority, and we are thrilled that we could give you a positive experience.

We appreciate your kind words and thank you for choosing us. We look forward to seeing you again soon for your next hair and beauty needs.

Warm regards,
The Serene Hair & Beauty Team