Charlottes Academy Cowes, Isle of Wight

9 Birmingham Road, Cowes, Isle of Wight, PO31 7BH

About us

Charlotte’s Academy is a cornerstone of the Cowes business scene and has been providing clients with quality hair and beauty treatments for over 20 years. Created in 2001 by the owner and Creative Director Charlotte Stephan, the 5-star hair salon has come a long way from its small beginnings.

Starting out as a humble three-seater salon on Shooters Hill, Charlotte rapidly grew the business by providing the best quality services and relying on clients to recommend the hair salon to their friends and family.

In a place as close-knit as the Isle of Wight, maintaining a good reputation depends on delivering consistent expertise, which is why cultivating a business in this way speaks volumes to the dedication and passion she and her team share for their art.

It was not long before Charlotte’s needed more room and more hairstylists.

The chosen site for the new hair and beauty salon was a listed property on Birmingham Road. The building had once served as a Chemist but had long since been forgotten. Somewhat derelict, it needed the vision of a talented stylist to look past the mess and see the potential hidden within.

Renovations began and after several months of hard work, Charlotte’s Academy had its new and current location, with three times the capacity and a look and feel to compliment the quality of their service.

In addition to the six cutting stations, the new salon was fitted out with top of line washing stations, three hair colouring stations, two beauty rooms for skin care, waxing, and massage as well as a spa including a hot tub, sauna, and shower room.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 08:30 - 20:30
Friday 08:30 - 20:30
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.90
338 verified reviews
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Filter by rating

Blonde Highlights

Ellie Jenkins
24th Apr 2024
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

I’m so so happy with today my hair looks amazing , not had it matched that well to what i wanted before. Tilly was so lovely, will defo be back :)

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1st visit to this Salon

Clare Plant
20th Apr 2024
3.0

I'm going write this objectively.
Welcome was good. Stylist walked to the desk, didn't approach me, asked "us this mine", was advised yes. She went back to her station, she then called across saying "over here". I sat She asked "half head, yeah". Then asked me what I usually have, I said blonde with caramels running through it. She did not show me the colour chart and walked off, returned and began applying the colour. It was only when I asked her her name did she tell me her name, after that we had some good conversation. She told me she finished at 2.30. After applying the highlights she told me they woll be left in for 30 mins and walked off. That was the last i saw of her. She didn't even say goodbye. After 30 mins a new girl invited me to the sink, washed my hair, then took me over to a different station for a rough dry. As soon as she took the towel off I could see my hair was a lot blonder than I usually have, it did say anything to begin with as it was wet so may look different when dry. However, as it was drying it was clear that my colour was much brighter than I've ever had and there was no caramel at all running through, there was also visible patches of roots showing, especially at the front. The girl asked.me if I liked the colour and I was honest and said no, but I would have a chat with the manager. Unfortunately the manager and receptionist had left for the day. Another stylist said I could have a telephone consultation in the morning. I advised I was going on holiday tomorrow.
Zoe then stepped in and asked if I would like some low lights adding, which a said would be lovely if she could. Zoe then consulted with me and we agreed the best colour to have.
This took another 2 hours to do, however the result and service I received was great.
It will be difficult to review with the stars because I received a very mixed bag of service.
Unfortunately, I will not be returning to the salon.

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Hair wash and style

Kay Huxham
17th Apr 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

I look forward to a relaxing experience and feel very pleased with the result.

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Cut and colour

Jan Drake
16th Apr 2024
Stylist: Kate
5.0

Really excellent hair cut and colour. Welcoming and pleasant treatment.

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Wash & blow dry

Chris Lepoard
16th Apr 2024
Stylist: Maisie
5.0
Appointment verified by SaloniQ Software

This is my 3rd visit and I'm very pleased with my hair

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Roots and cut

Gill Griffin
16th Apr 2024
Stylist: Kate
5.0
Appointment verified by SaloniQ Software

Friendly and professional service, really happy with colour and cut.

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Abi @ Charlotte’s the best!

Sonia Johal
13th Apr 2024
Stylist: Abi
5.0
Appointment verified by SaloniQ Software

Always a top notch hair cut, with gentle colour and super conditioner….

…gave hair more body and increased curls with a soft feel!

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So good!

Hayley Attrill
9th Apr 2024
Stylist: Maisie
5.0
Appointment verified by SaloniQ Software

Maisie and the team did such an amazing job on my hair today. It was a mammoth task but the results are amazing. Everyone was really friendly and knowledgeable .

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Response from Charlottes Academy

Hey Hayley,
Thank you so much for taking the time to write such a lovely review. We are thrilled to hear that you had an amazing experience with Maisie and our team. We always strive to provide exceptional service. We're really glad you're loving the results! We can't wait to have you back at the salon!
Take care,
The team at Charlottes Academy

My chill out time

Lisa Jones
8th Apr 2024
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

Love coming and catching up with Tillie, I came as a model and was introduced to Tillie who instantly made me feel I was in good hands , her confidence and honesty if she didn’t know something was so reassuring , always found out or asked someone to show her before going a head with colour or cut, iv loved watching her grow in her work and I hope iv encouraged her to be creative with styling my hair . Great job today xx

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Response from Charlottes Academy

Hi Lisa,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Tillie during your visit as a model. Our team at Charlottes Academy takes pride in providing excellent service and making sure our clients feel comfortable and confident in our hands.

We are also happy to hear that you have seen Tillie's growth and creativity in her work. We truly value your encouragement and support in motivating our team to continuously improve and grow in their skills.

Again, thank you for choosing Charlottes Academy and we look forward to seeing you again soon.

Best,
The Charlottes Academy Team

Hair

Ruth Daykin
6th Apr 2024
Stylist: Zoe
5.0
Appointment verified by SaloniQ Software

Amazing hair as always Zoe does a fantastic job on my hair

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Response from Charlottes Academy

Hi Ruth, thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had an amazing experience with us and that Zoe did a fantastic job on your hair. We truly appreciate your kind words and can't wait to see you again soon. Thank you for choosing our salon for your hair needs! Warmly, the team at Charlottes Academy.

The Best Around

Charlene Metcalfe
5th Apr 2024
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

Thank you Tillie and Maysie for another incredible colour service! My hair is looking so natural and shiny and I've had so many compliments. The salon always has a warm relaxing atmosphere, and the staff are all really welcoming. Thanks for making my hair so fabulous x

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Response from Charlottes Academy

Hi Charlene,

Thank you so much for taking the time to leave a lovely review! We are thrilled to hear that you had a fantastic experience with the team.

We are also delighted that you love the results of your colour service and that you received many compliments!

Thank you again for choosing Charlottes Academy, and we look forward to seeing you again soon!

Warm regards,
The team at Charlottes Academy

Good experience

Nicola Smith
3rd Apr 2024
Stylist: Abi
4.5
Appointment verified by SaloniQ Software

Abi is a brilliant hairdresser & is meticulous. Very pleased with my cut & she also gives a great shampoo.

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Response from Charlottes Academy

Hi Nicola,

Thank you for taking the time to leave us a review. We're so glad to hear that you were pleased with your cut and shampoo from Abi. We pride ourselves on our team's attention to detail and it sounds like she definitely delivered on that front.

We appreciate your kind words and hope to see you back at our salon soon. Your continued support means a lot to us.

Best,
The team at Charlottes Academy

Todays new look

Sharon Corbin
2nd Apr 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Once again Charlotte has provided me with a new hair cut , style and colour which i can confidently manage She and her team i highly recommend’ many thanks ‘

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Response from Charlottes Academy

Hi Sharon,

Thank you so much for leaving such a kind review! We are thrilled to hear that you are happy with everything. Your satisfaction is our top priority, and we are grateful for your recommendation.

We can't wait to see you again soon and help with any future hair needs. Have a wonderful day!

Best,
The team at Charlottes Academy

Hair revamp

Amalia Titley
29th Mar 2024
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

Had a consultation with Charlotte who told me exactly what I needed to sort my hair out from dull dry greying hair. Tillie applied colour and did an express cut. And wow what a difference it has made I now have shiny bouncy curls no greys in sight. I would like to thank you for a lovely relaxing experience and a lovely glass of wine.

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Response from Charlottes Academy

Hi Amalia,

Thank you so much for taking the time to leave us this wonderful review. We are so glad to hear that your consultation with Charlotte was helpful and that Tillie was able to give you the perfect hair transformation you were looking for.

We always strive to provide a relaxing and enjoyable experience for all of our clients, so it's lovely to hear that you felt comfortable and enjoyed the glass of wine. We truly appreciate your kind words and we are delighted that you are happy with your new shiny, bouncy curls without any greys in sight!

Thank you again for choosing our salon and we hope to see you again soon.

Best,
The team at Charlottes Academy

AMAZING

Lena Hood
25th Mar 2024
Stylist: Maisie
5.0
Appointment verified by SaloniQ Software

Maisie just goes above and beyond every single time! she is so amazing at what she does. I asked to go more ash blonde, and she did exactly that. She reassured me at the start we may not get the exact result i wanted and checked i was okay with that, but by the end the result was perfect. Thank you maisie

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Response from Charlottes Academy

Hi Lena,

Thank you so much for taking the time to leave a review. We are thrilled to hear that your experience with Maisie was above and beyond your expectations! Our team always strives to make sure our clients are happy with the end result, and it sounds like Maisie did just that. We appreciate your trust in us and we are delighted to hear that you are happy with your ash blonde look. We hope to see you again soon!

Best regards,
The team at Charlottes Academy.

Fab hair by Charlotte

Helen Stockdale
14th Mar 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Charlotte always does a wonderful cut and colour would never go anywhere else best on the island🥰

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Response from Charlottes Academy

Hi Helen,
Thank you so much for taking the time to leave this lovely review! We're thrilled to hear that you had a wonderful experience with Charlotte and that you wouldn't go anywhere else for your cut and colour. We truly appreciate your support and loyalty.
Thank you again for your kind words. We look forward to seeing you again at our salon, and we'll be sure to pass along your compliments to Charlotte.
Take care,
The team at Charlottes Academy

Highlights

Rachel Pringle
12th Mar 2024
Stylist: Mollie
5.0
Appointment verified by SaloniQ Software

As usual welcoming staff relaxing ambiance a lovely glass of wine and all round happy customer with the result, thank you Kate as well as mollie xx see you all soon and thank you so much xx

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Response from Charlottes Academy

Hi Rachel, thank you so much for your kind review. We're thrilled to hear that our staff and ambiance helped create a relaxing experience for you. We're also glad that you enjoyed your glass of wine and were happy with the final result. We'll be sure to pass along your kind words to Kate and Mollie. We can't wait to see you soon and provide another great experience for you. Thank you for choosing our salon!

Best, The team at Charlottes Academy.

Last min appt

Sally Trottman
11th Mar 2024
Stylist: Mollie
5.0
Appointment verified by SaloniQ Software

Molly was happy to do my hair and make me feel like it was the start of her day and not the end
Thankyou

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Response from Charlottes Academy

Hi Sally,
Thank you for taking the time to share your experience at our salon. We are thrilled to hear that Molly made you feel welcome and gave you a great start to your day! We pride ourselves on providing top-notch services and making our clients feel special. We appreciate your kind words and hope to see you again soon!
Best,
The team at Charlottes Academy

Amazing experience

Micah Shaw
7th Mar 2024
Stylist: Abi
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience with Abi, I’m not the most social but she made sure I had a great experience and kept in mind how I wanted my hair to be done. Really appreciated the effort and time she put and I love the outcome of my hair.

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Response from Charlottes Academy

Hi Micah,

Thank you so much for leaving this lovely review! We are thrilled to hear that Abi provided you with a wonderful experience at our salon. We pride ourselves on creating a comfortable and welcoming environment for all of our clients, no matter how socially inclined they may be.

We can't wait to have you back at our salon for your next hair appointment.

Best,
The team at Charlottes Academy

Haircut with Charlotte

Andrew Gordon
5th Mar 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Great as usual!
Always efficient and in time.
Clean salon and friendly environment.

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Response from Charlottes Academy

Hi Andrew, we are thrilled to hear that your experience was great as usual! We truly appreciate your positive feedback and hope to see you again soon. Take care! From the team at Charlottes Academy.

Hair

Debbie Simms
5th Mar 2024
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

Very happy with my colour , cut and style . Tillie listened to what I wanted , I had a very pleasant and relaxing time .

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Response from Charlottes Academy

Hi Debbie,

Thank you for taking the time to leave us a review! We are thrilled to hear that you were happy with your colour, cut, and style.

We are glad you had a pleasant and relaxing time during your visit. Your satisfaction is our top priority! We look forward to seeing you again soon.

Best,
The team at Charlottes Academy

Highlights and style

Anonymous
28th Feb 2024
Stylist: Tillie
5.0

Excellent service, really pleased with my colour and cut, Tilly was lovely.

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Response from Charlottes Academy

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you were pleased with your experience at our salon and that Tilly was able to provide you with excellent service. It is always our goal to ensure that our clients leave feeling satisfied and happy with their new look.
Thank you for choosing us for your hair needs and we look forward to seeing you again soon!
Best,
The team at Charlottes Academy

Wash and blow dry

Heather Gregory
23rd Feb 2024
Stylist: Maisie
4.5
Appointment verified by SaloniQ Software

A thoroughly enjoyable hair appointment, Masie always makes me feel an individual-not just a number.

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Response from Charlottes Academy

Hi Heather,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a thoroughly enjoyable hair appointment with Masie. We pride ourselves on ensuring that every client feels like an individual and not just a number, so we're happy to hear that we were able to do that for you. Your feedback is greatly appreciated and we look forward to seeing you again soon.

All the best
The team at Charlottes Academy

Mrs

Carol Anderson
22nd Feb 2024
Stylist: Abi
5.0
Appointment verified by SaloniQ Software

Abi went through my options to achieve the look I wanted to achieve down the line and cut my hair exactly as we agreed, taking time to explain what would be the next step at our next appointment. She was very professional and very easy to talk to. I am very happy with the result and advice.

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Response from Charlottes Academy

Hi Carol,

We are so glad to hear that you had a great experience at our salon. Thank you for taking the time to leave us a review.

We are happy to know that Abi was able to achieve the look that you wanted and that you felt comfortable discussing your options with her.

We appreciate your kind words and we look forward to seeing you at your next appointment. If you have any questions or concerns, please do not hesitate to reach out to us.

Thank you again for your support and for choosing Charlottes Academy.

Best regards,
The team at Charlottes Academy

Cut & blow dry

Chris Leppard
21st Feb 2024
Stylist: Maisie
5.0
Appointment verified by SaloniQ Software

I'm very pleased with my hair a d have made another appointment for next month.

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Response from Charlottes Academy

Hi Chris! Thank you so much for leaving us a review and for scheduling another appointment with us. We're glad to hear that you're happy with your hair. We always strive to provide our clients with the best service and we're thrilled that we were able to meet your expectations. Looking forward to seeing you again next month! Take care.
-The team at Charlottes Academy

Irreplaceable Charlotte

Carole Mckerracher
16th Feb 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

As usual excellent company and the colour is great too!

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Response from Charlottes Academy

Hi Carole, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us. It's always a pleasure to have you in our salon and we're glad that you love the colour as well. We hope to see you again soon for another relaxing and enjoyable visit. Take care. Kind regards, The team at Charlottes Academy.

Mrs

Victoria White
16th Feb 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Great experience. Lovely communication and consultation about hair colour and cut. Easy going and relaxed atmosphere and always feel utmost trust throughout my appointment. Loved the toner - looked like the most amazing cocktail and smelled amazing. Really pleased with my colour and cut. Thank you all

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Response from Charlottes Academy

Hi Victoria!

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a great experience with us and that the team made you feel so comfortable. 😀

Our team takes great care in ensuring that we communicate and consult with our clients about their desired hair colour and cut, so we are delighted to know that you felt supported and heard throughout the process.

We're also happy to hear that you loved the toner we used on your hair. We always use high-quality, nourishing products that not only achieve great results but also smell amazing too.

Thank you for choosing us and we can't wait to see you again for your next appointment!

Best,
The team at Charlottes Academy.

Great hair cut

Mary Cleverly
13th Feb 2024
Stylist: Abi
5.0
Appointment verified by SaloniQ Software

Had my 6 wk cut and Abi restyled it as grown such a lot . Love the way Abi knowns what suits me and how we can tweak it etc . One very happy customer 😊

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Response from Charlottes Academy

Hi Mary, thank you so much for your lovely review! We're so glad to hear that you had a positive experience with us and that Abi was able to restyle your hair in a way that suits you. We always aim to make our customers happy and we're thrilled that you left feeling satisfied. Thank you for trusting us with your hair! We hope to see you again soon 😁

Miracle worker

Tanya Morgan
10th Feb 2024
Stylist: Zoe
5.0
Appointment verified by SaloniQ Software

Loving my new hair! Thank you so much Zoe. The salon is so relaxing and all the staff are attentive and professional. Can’t wait to come back

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Response from Charlottes Academy

Hi Tanya,

Thank you so much for your lovely review! We are thrilled to hear that you love your new hair and had a fantastic experience with Zoe.

Providing a relaxing atmosphere and maintaining a high level of professionalism is really importantforus, so it's wonderful to know that you felt well taken care of by our team. We can't wait to have you back at the salon for your next visit.

Thank you again for your support and we look forward to seeing you soon

Amazing

Venessa Westwood
8th Feb 2024
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

So so pleased with my hair really relaxed atmosphere lovely staff thanks again so much perfect cut thanks tillie and another lady did my colour but didn’t catch her name

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Response from Charlottes Academy

Hi Venessa,

Thank you so much for taking the time to leave us a review. It means a lot to us that you had a great experience at our salon. We're glad to hear that you felt relaxed and that our staff made you feel comfortable. We will make sure to pass on your compliments.

Thank you once again for choosing our salon! We hope to see you again soon.

Warmly,
The team at Charlottes Academy

Brilliant!

Carol Winter
8th Feb 2024
Stylist: Mollie
5.0
Appointment verified by SaloniQ Software

Brilliant hair cut with Mollie today. My hair is very fine and thin but Millie always makes it look absolutely super. A really nice cut! Thank you! 💖

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Response from Charlottes Academy

Hi Carol,

We are thrilled to hear that you had a brilliant hair cut with Mollie. Your review means a lot to us. We will definitely pass on your compliments to Mollie. Thank you for choosing us and we look forward to seeing you again soon.

Best regards,
The team at Charlottes Academy

Express Cut

Caylee
6th Feb 2024
Stylist: Abi
5.0

Very happy with my cut and the overall experience.

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Response from Charlottes Academy

Hi Caylee,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you were happy with your cut and overall experience at our salon.

We look forward to welcoming you back to our salon and providing you with another great experience.

Take care,

The team at Charlottes Academy

Mrs

Helen Stockdale
30th Jan 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Love going into the salon Charlotte is absolutely brilliant and always knows what to do with my hair. Would recommend to everyone lovely professional and friendly

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Response from Charlottes Academy

Dear Helen,

Thank you so much for your kind words about our salon and Charlotte! We are thrilled to hear that you always have a great experience with us and that your hair turns out just as you want it. We strive to provide a professional and friendly atmosphere for all of our clients, and it's wonderful to know that we have achieved that with you.

We truly appreciate your recommendation and can't wait to welcome you back for your next appointment. Have a lovely day!

Best wishes,
Charlottes Academy

Highlights

Suzie Valencia
29th Jan 2024
Stylist: Libby
5.0
Appointment verified by SaloniQ Software

Very friendly & helpful chat beforehand,
Will return for more colour & cut

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Response from Charlottes Academy

Dear Suzie, we are delighted to hear that you had a positive experience at our salon. Thank you for taking the time to leave your feedback. Our team strives to provide exceptional customer service and we are thrilled that you found our staff to be friendly and helpful. We look forward to welcoming you back for more color and cut services. Thank you for choosing us and we can't wait to see you again. Regards, the team at Charlottes Academy.

Great experience

Isabella Hall
29th Jan 2024
Stylist: Maisie
5.0
Appointment verified by SaloniQ Software

Maisie has done my hair for a while now, she coloured it so perfectly. I recently had a haircut and I love it so much.

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Response from Charlottes Academy

Hi Isabella,

Thank you for sharing your experience at our salon. We're thrilled to hear that Maisie has been doing a fantastic job on your hair. Our team takes great pride in delivering perfect hair color and we're glad you're happy with the results. We'll be sure to pass on your compliments to Maisie. We can't wait to see you again at Charlottes Academy.
Take care,
Charlottes Academy

Great appointment

Kat Norcutt
26th Jan 2024
Stylist: Kate
5.0
Appointment verified by SaloniQ Software

Kate is fab! Definitely knows what she’s talking about and doing and makes you feel really at ease. Will definitely be booking with her again

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Response from Charlottes Academy

Hi Kat,
Thank you so much for your kind words and for taking the time to leave a review! We're so glad to hear that you had a great experience with Kate at our salon. We look forward to seeing you again soon!

Weekly visit

Margo Sanderson
19th Jan 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

I visit the salon weekly and have nothing but praise for every aspect of the business. From Charlotte. The owner to the most recent trainee all are efficient helpful keen. It is a pleasure to walk in the door.

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Response from Charlottes Academy

Dear Margo,

Thank you so much for your lovely review of our salon! We are thrilled to hear that you have been regularly visiting us and have had a consistently positive experience. Our whole team takes great pride in providing excellent service to our clients.

We are also glad to know that you find our team efficient, helpful, and keen. It's always our goal to create a welcoming and pleasant environment for our clients, and we are happy to hear that we have achieved that for you.

Thank you again for taking the time to share your feedback. We look forward to continuing to serve you and provide you with the best salon experience.

Best regards,
The team at Charlottes Academy

Fantastic

Michelle Mackenzie
17th Jan 2024
Stylist: Zoe
5.0
Appointment verified by SaloniQ Software

It's a shame I'm leaving the Island soon because this salon is awesome. I've got bleached short hair that is naturally very dark so bleaching is sometimes hit and miss ,on this occasion Zoe did a great job,from the bleaching to the colour, it has turned fantastic,will definitely return when I come back ,Thank you

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Response from Charlottes Academy

Dear Michelle,

Thank you so much for your kind words and positive review! We are happy to hear that you had a great experience at our salon and that Zoe did an amazing job on your hair. We always strive to provide our clients with the best services, and we are delighted to know that we have lived up to your expectations. We would love to have you back at our salon when you return to the island.

Thank you again for choosing our salon and for taking the time to write a review. Your feedback is highly appreciated, and it motivates us to continue providing top-notch services to all our clients.

Best regards,

The team at Charlottes Academy

Tidy up hairdo

Kay Huxham
16th Jan 2024
5.0

Very nice

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Response from Charlottes Academy

Hi Kay, thank you so much for leaving us such a positive review. We're glad to hear that you had a nice experience at our salon. Our team at Charlottes Academy strives to provide our clients with the best service possible. It means a lot to us that you enjoyed your visit. We hope to see you again soon! Stay fabulous.
Best, The team at Charlottes Academy

Very Pleased

Kate Cooper
15th Jan 2024
Stylist: Maisie
5.0

Very good experience from hair wash to cut. Maisie is lovely, listened to what I wanted and made suggestions Great cut. Really like my hairstyle and booked for next appointment. Lovely atmosphere and very friendly staff. Thank you.

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Response from Charlottes Academy

Hi Kate,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience at our salon, from the hair wash to the cut. It's great to know that Maisie provided excellent service by listening to your preferences and making suggestions. We're glad you like your new hairstyle and have even booked your next appointment with us!

Creating a lovely atmosphere for our clients is always a top priority and we're happy to hear that our staff were friendly. Thank you again for your kind words. We can't wait to see you again at Charlottes Academy.

Best,
The team at Charlottes Academy

Mrs

Rachel Gibson
12th Jan 2024
Stylist: Tillie
5.0

Millie was friendly, knew what I wanted and I came out feeling great and have rebooked! Definitely recommend Charlottes Academy 5*

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Response from Charlottes Academy

Hi Rachel, thank you for your fantastic review! We're so glad to hear that you had a great experience at our salon and that we were able to bring your vision to life. We always aim to make our clients feel great and it sounds like we did just that. We appreciate your recommendation and we're looking forward to seeing you again soon. Thank you for choosing our salon. Cheers, The team at Charlottes Academy.

Mrs

Karen Regan
12th Jan 2024
5.0

Always very good and on time

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Response from Charlottes Academy

Hi Karen,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you had a positive experience with us at our salon. Our team always strives to provide excellent service and be punctual for our clients.

We continually work hard to ensure that our clients receive the best possible experience at our salon and it means a lot to us that this was reflected in your recent visit.

Thank you again for your kind words. We look forward to seeing you again soon.

Best regards,
The Team at Charlottes Academy

Highlights

Heather Gregory
10th Jan 2024
Stylist: Maisie
4.5
Appointment verified by SaloniQ Software

An enjoyable couple of hours. Masie is excellent company and very efficient. Always extremely pleased with results.

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Response from Charlottes Academy

Hi Heather, we are so pleased to hear that you had an enjoyable experience at our salon. Our team takes great pride in providing excellent company and efficient services to all of our clients. We are thrilled that you were happy with the results and we hope to see you again soon. Thank you for taking the time to leave us a review! Best wishes, the team at Charlottes Academy.

Great job done by mollie

Claire Weaver
9th Jan 2024
Stylist: Mollie
5.0
Appointment verified by SaloniQ Software

Changed my hair colour. Done a amazing job! I will be requesting her again. Love love the colour !

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Response from Charlottes Academy

Thank you for taking the time to leave us such a lovely review. We're thrilled to hear that you had a positive experience with us and love your new hair colour. Our team takes great pride in creating amazing results for our clients and it's so rewarding to receive feedback like this. We look forward to seeing you again and will make sure to pass along your request for the same stylist. Take care!

Perfection

Charlene Metcalfe
9th Jan 2024
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

Tillie is so thorough, a complete perfectionist! My root colour always looks perfect and blended! Thank you

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Response from Charlottes Academy

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had a positive experience with Tillie! We take great pride in our team's attention to detail and commitment to perfection, so it is wonderful to know that it reflected in your root colour.

We appreciate your kind words and we are glad to have you as a satisfied client! We look forward to seeing you again soon.

Colour, wash & blow dry

Isla Gubbins
8th Jan 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Libby was amazing! Love the colour, thank you!

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Response from Charlottes Academy

Hi Isla,

Thank you so much for your kind words about Libby! We're thrilled to hear that you loved the colour she did for you. We'll be sure to let her know how happy you are with the results.

It means a lot to us that you took the time to share your positive experience. We pride ourselves on providing top-notch services and it's always great to hear that our clients are happy with our work.

We can't wait to see you again.

Cut

Andrew Gordon
6th Jan 2024
Stylist: Charlotte
5.0
Appointment verified by SaloniQ Software

Have been going to Charlotte for my haircut for 2/3 years.
Always satisfied with her cut and the salon is friendly and clean.

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Response from Charlottes Academy

Hi Andrew,

Thank you so much for your kind words and for choosing to come to our salon for your haircuts! We are thrilled to hear that you have been a loyal client and that you are always satisfied with Charlotte's cuts. We take pride in providing a clean and friendly environment for all of our clients.
We truly appreciate your continued support and we look forward to seeing you at your next appointment.

Take care,

The Team at Charlottes Academy

Such an amazing job by Mollie!

Kana Kurek
22nd Dec 2023
Stylist: Mollie
5.0
Appointment verified by SaloniQ Software

Such an incredible warm welcome by Mollie, she made sure I was comfortable and did a really good job! I love my hair, thank you!

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Response from Charlottes Academy

Hi Kana, thank you so much for leaving us such a wonderful review! We're so happy to hear that you had a great experience with Mollie and that you love your hair. We strive to make sure all of our clients feel comfortable and enjoy their time at our salon. We truly appreciate your kind words and we can't wait to see you again. Take care!

Lovely servive

Emily
16th Dec 2023
Stylist: Tillie
5.0

Lovely friendly service, thank you

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Response from Charlottes Academy

Hi Emily,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a lovely and friendly service at our salon. It is always our top priority to provide our clients with a warm and welcoming atmosphere.

We truly appreciate your kind words and we look forward to seeing you again soon. Have a fantastic day!

Change of colour!

Sam Cole
15th Dec 2023
Stylist: Tillie
5.0
Appointment verified by SaloniQ Software

I decided I wanted to change to balayage, coming away from my usual ‘root touch up’ I was scared and nervous but tillie couldn’t have done a better job! I love it. From start to finish the service was great! Thank you!

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Response from Charlottes Academy

Hi Sam,

Thank you so much for taking the time to leave us such a lovely review! It means a lot to us that you had a positive experience at our salon.

We are so glad that you were happy with your decision to try something new and that Tillie was able to make you feel comfortable and confident during the process. We are also thrilled that you love your new balayage look!

Providing great service from start to finish is important to us, and we are delighted that you felt well taken care of during your visit.

Thank you again for choosing our salon and we hope to see you again soon!