TONI&GUY St Albans

17-19 Chequer Street, Market Place, St Albans, Hertfordshire, AL3 5DG

About us

At TONI&GUY St Albans we pride ourselves on our customer service, knowledge and understanding of clients needs and always welcome new clients to the salon.

Our extensive retail offering includes our exclusive range label.m professional haircare and KÄ—rastase and we have specialists in salon to provide expert advice and haircare consultations to ensure your hair looks salon perfect in between visits.

Our team are trained to the highest standard to offer the latest in cutting and colouring techniques, with a dedicate and expert colour team using L’Oreal Professionel.

As part of our ongoing training program, we run assistant training nights on Tuesday and Wednesday - please ask our reception team for more information.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.88
537 verified reviews
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Great cut

Liz
22nd May 2018
4.5
Appointment verified by SALONGENIUS Software

The stylist was great. Helpful with great suggestions on new style. Love the look.

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Response from TONI&GUY St Albans

Thank you Liz. Great to hear

Best hairdressers in St Albans!

Susan Taylor
22nd May 2018
5.0
Appointment verified by SALONGENIUS Software

Always wonderful service - friendly, professional and help with products, blow drying techniques and recommending new products

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Response from TONI&GUY St Albans

Thank you for your feedback Susan. Much appreciated.

Refreshing

Carole Ward
21st May 2018
5.0
Appointment verified by SALONGENIUS Software

Had a really good colour and cut by 2 of the nicest people who as I am elderly they always make me feel so welcome and never uncomfortable at their saloon I hope they get recognised for the excellent service they give thank you Kenny for the colour and Sarah for the lovely cut well done

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Response from TONI&GUY St Albans

This is great to read Carole.. I will certainly pass on your lovely comments to Kenny & Sarah.
We hope to see you back in the salon soon.

Good but overpriced

Mat
21st May 2018
3.5
Appointment verified by SALONGENIUS Software

Booked an appointment, got a shock when it cost 50% more than usual.

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Response from TONI&GUY St Albans

our apologies I have looked into this please Call Rose on 01727 833 660 to discuss

Hair-up

Zoe
20th May 2018
3.5
Appointment verified by SALONGENIUS Software

Hair-up was good and what I asked for. Thought it was expensive however. Also, my stylist stopped mid-way to give someone else a fringe-trim, then proceeded to chat to them. I was in a bit of a rush, so had to ask another girl in the salon to tell her I needed to leave at a certain time. My stylist came back over to finish my hair-up straight away, but was frustrated that I had to ask her.

On a positive, as it was the royal wedding they gave me cake and a glass of fizz.

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Response from TONI&GUY St Albans

Thank you for your feedback. Sorry you weren't happy with the full service you received. Hopefully we will restore your faith in us in your future appointments.

Excellent

Gail Samuel
19th May 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent service and haircut again today. Thanks Rose

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Response from TONI&GUY St Albans

Thanks Gail. Always a pleasure to see you!

Ten out of ten

Lisa p
18th May 2018
5.0
Appointment verified by SALONGENIUS Software

Great cut great atmosphere in salon

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Response from TONI&GUY St Albans

Great to receive positive feedback. Thanks Lisa See you back in the salon soon

Great salon experience

Gill Freedman
18th May 2018
5.0

Rob and Sarah were wonderful as usual.

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Response from TONI&GUY St Albans

Thank you for you for your 5 star review. I will pass your lovely comments to Rob & Sarah.

Wash cut and blow dry

Wendy Ballard
17th May 2018
5.0
Appointment verified by SALONGENIUS Software

Superb friendly staff and a fabulous hair cut

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Response from TONI&GUY St Albans

Thanks for the lovely review

Super salon

Pat marlin
16th May 2018
5.0
Appointment verified by SALONGENIUS Software

As always lovely friendly staff & atmosphere..
Robert & Carla a real credit to The Salon.

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Response from TONI&GUY St Albans

Thank you Pat lovely having you on board here, always good to see you!

Amazing service and results

Lauren
12th May 2018
5.0

Today I went in to Toni and guy on the off chance that may have a free appointment luckily they did and I was told by the receptionist about extra booster treatments which was really helpful as my hair is really long and prone to dryness and frizz I had my hair washed and was given a lovely head massage. I then had a consultation with Sophie who was very professional and really listened to what I said but to be honest I'm not the best at explaining what I would like however she knew exactly what to do and did an amazing cut for me and it was just what I wanted I am so happy with it and she did not take too much of the length like I asked and she put in the shape that I needed. I will definitely not be going anywhere else as Toni and guy always deliver and are a pleasure to visit. Thanks again to Sophie I can honestly say I've never been this happy with a hair cut and style before and she was very friendly and attentive.

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Response from TONI&GUY St Albans

Thank you Lauren for taking the time to leave this lovely review. Glad you were happy with the service we provided. Hope to see you back in the salon soon.

Exceptional Service

Kimberley Smith
11th May 2018
5.0
Appointment verified by SALONGENIUS Software

Always a pleasure to have my hair cut and styled by Carla - she is fantastic and knows exactly what to do to make my fine hair bounce! Each time I visit, I’m warmly greeted and looked after by Rose and the team who clearly take pride in the salon as it is always spotless. I’ve recently introduced my mum to them and she loves her new hair too; her only disappointment is that she lives in London so won’t be able to come in as regularly as me!

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Response from TONI&GUY St Albans

It is always a pleasure to have you in the salon Kimberley and it was lovely meeting your mother. I will pass on your kind comment to Carla. Look forward to seeing you soon.

My review st albans

Lovena
11th May 2018
4.5
Appointment verified by SALONGENIUS Software

I had a hair cut today. My stylist was Sophie. She is fantastic. You would think getting a short hair cut for women is easy. It really isn't. I've gone to a number of hair saloons in st albans, where I was not happy with my hair style and have walked out in tears. . Sophie undertook a consultation where she discussed what would suit me and what I would like. The style is also on trend. She is so professional and really puts you at ease. The cut was great and I M so happy with it. I am now a regular customer. Thanks to Sophie. The team are so friendly and with a relaxed atmosphere you feel at home. Thank you guys.

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Response from TONI&GUY St Albans

Thank you for your kind comments Lovena. Look forward to seeing you back in the salon soon.

Five star hair salon

Leonie
10th May 2018
5.0
Appointment verified by SALONGENIUS Software

Robert & his fabulous team have provided me with an exquisite service for hair colour including a wonderful haircut from Karim. Well done for maintaining politeness & good service. The best in St Albans by far they actually do what you ask & listen to the client!!!

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Response from TONI&GUY St Albans

Thank you Leonie for taking the time to write this lovely review. Always a pleasure to have you in the salon. I will pass on your lovely comment to Rob & Karim.

Great service

Waz
8th May 2018
5.0
Appointment verified by SALONGENIUS Software

Had grey highlights, staff were very nice and accomodating. Lovley experience

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Response from TONI&GUY St Albans

Thank you for the kind review Waz

Haircut

Caroline Harborow
5th May 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent

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Response from TONI&GUY St Albans

Thank you Caroline.

Nice and simple

Hannah G
5th May 2018
4.5
Appointment verified by SALONGENIUS Software

After going to many a London hipster salon - I much prefer the chilled, friendly vibe here.

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Response from TONI&GUY St Albans

Thank you Hannah. Glad you enjoyed your visit to our salon.

So friendly!

Jane Kassel
4th May 2018
5.0
Appointment verified by SALONGENIUS Software

I’ve never had a bad experience at this branch - the team are so friendly & accomodating, nothing ever seems to be too much trouble.

I had great colour recommendations today from Rob, felt very safe with his choice of colours & my hair colour looked amazing.

Just a great team there!

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Response from TONI&GUY St Albans

Thank you Jane for your kind comments. Look forward to seeing you back in the salon again soon.

Friendly salon

Sue sinclair
3rd May 2018
5.0
Appointment verified by SALONGENIUS Software

Karim is lovely so friendly and cuts my hair very well
Reception staff also lovely

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Response from TONI&GUY St Albans

Thank you for taking the time to leave a review Sue. I will certainly pass this onto Karim. Look forward to see you soon.

My haircut today with Karim

Olivia del Puerto
3rd May 2018
5.0
Appointment verified by SALONGENIUS Software

I have been to many high profile hairdressers- I would not want to go anywhere else since Karim cuts my hair. He works to perfection and gets it right every time!
Really happy with this.

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Response from TONI&GUY St Albans

Thank you Olivia for the lovely review.

Fab service

Anonymous
2nd May 2018
4.5

I was really pleased with my colour. Rob always listens and understands what I’m after.

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Response from TONI&GUY St Albans

Thank you for the feedback. Look forward to seeing you back in the salon soon.

Tracy at Toni and guy

Bryony Edwards
2nd May 2018
5.0
Appointment verified by SALONGENIUS Software

Brilliant service and colour! Tracy is s genius. Jessica does a great blow dry.

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Response from TONI&GUY St Albans

Thank you Bryony for taking the time to leave a review. I will pass on your lovely comments to Tracey & Jess.

First Visit

Yvonne
2nd May 2018
5.0
Appointment verified by SALONGENIUS Software

I decided after many years to pay good money to get my hair cut. It was a gamble as didn't have recommendations to go by. Karim did not disappoint, cut my hair to the style I wanted. Advise how to manage my hair from now on & no hard sell for products or rebooking. Salon lovely. Easy to make online appointment.

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Response from TONI&GUY St Albans

We are so happy that you decided to come to us. Thank you for your kind review we look forward to welcoming you back in the salon.

Satisfaction guaranteed

Rose Brown
1st May 2018
5.0
Appointment verified by SALONGENIUS Software

I love visiting this salon, the staff are so friendly and service is brilliant. Rob gets my hair to the most amazing colour every time and Karim gives me the sharpest of cuts. 100% recommend ????????????

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Response from TONI&GUY St Albans

Thank you so much for the lovely review. I will pass your comments onto Rob & Karim.

Cut and blow dry at Toni and Guy

Alicia Tarsey
1st May 2018
5.0
Appointment verified by SALONGENIUS Software

I have been having my hair done at Toni & Guy for a few years now and every time is a pleasant experience. From washing to the final cut, you are made to feel special. The staff are friendly and welcoming and nothing is ever too much trouble. I would highly recommend a visit to Toni & Guy in St. Albans.

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Response from TONI&GUY St Albans

Thank you for the lovely feedback Alicia. Always great to see you in the salon.

Amazing hair cut and excellent service every time

Jazmin
30th Apr 2018
5.0

Karim is a fantastic stylistic, he always does a beautiful job of my hair. All of the staff are very nice and friendly as well so it’s always a pleasant experience. I would recommend to anyone :)

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Response from TONI&GUY St Albans

Just what we like to hear Jazmin. I will pass this lovely review onto Karim.

Love Toni and Guy

Annie
28th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I love going to Toni and Guy,everyone is so friendly,kind and professional,I am just so pleased I am a customer there,prices are good and like I say everyone is just lovely,

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Response from TONI&GUY St Albans

Thank you for the lovely review Annie. Look forward to seeing you again soon.

Fab Experience

Zoe Phipps
27th Apr 2018
4.0
Appointment verified by SALONGENIUS Software

On-time Appointment, really friendly staff and importantly a great hair cut

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Response from TONI&GUY St Albans

Thanks Zoe always a pleasure.

Long to short- disappointed

Natasha
26th Apr 2018
1.5
Appointment verified by SALONGENIUS Software

I booked online for a morning appointment but unfortunately the stylist was already running half an hour late.
She seemed a bit disorganised and unwell. I had to move chair midway through the cut as she could not see with the light.
I had about 4 inches cut off but there was no shape, style or layering- just a straight blunt cut- for £60, felt a little bit cheated to be honest as I always get a warm response & feel welcome & always leave the salon feeling great.
I’ve been coming here for years & just thought I would try a new stylist as my usual one was not available.
Disappointed.

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Response from TONI&GUY St Albans

Sorry you were disappointed with your visit. we would appreciate the opportunity to regain your trust with us. If you would like to contact the salon manager to discuss what we can do for you please call Rose on 01727 833 660. Kind regards.

Change of colour

Gillian Talbot
26th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Very pleased

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Response from TONI&GUY St Albans

Thank you Gillian. Look forward to seeing you soon.

colour and cut

Jane L
23rd Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Kenny and Karim treated mt haur today always a pleasure

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Response from TONI&GUY St Albans

Thank you for the lovely feedback.

Mens wash and cut

Richard Wheatley
21st Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Great service all round as usual

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Response from TONI&GUY St Albans

Thanks Richard. Always a pleasure to have in the salon.

A cut above

Sandy
21st Apr 2018
5.0

Great cut and finish- thanks Carena ????

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Response from TONI&GUY St Albans

Thanks for the wonderful feedback Sandy.

Mrs

Padma Tolaney
19th Apr 2018
5.0

Excellent

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Response from TONI&GUY St Albans

Always a pleasure looking after you Padma.

Hair Colour Day

Susan
19th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

A relaxing afternoon, looked after very well by Tracey and Jade, Rose as always.
Thanks Ladies!

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Response from TONI&GUY St Albans

Thank you Susan for your kind words. Look forward to seeing you soon.

More Than Just A Haircut

Jonathan Hardy
19th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I'm a really fussy guy when it comes to my hair so I'm always a little nervous about getting my hair cut . I always come out with a smile on my face and feel me again after a Fresh hair cut but thats only ever at Toni & Guy's ! The staff are amazing and friendly , Always a pleasure and satisfaction guaranteed ")

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Response from TONI&GUY St Albans

We look forward to welcoming you back into the salon again soon. Thanks

Perfect!

Katrina
17th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

As always, Karim was fantastic. Amazing cut, exactly as I wanted - many years now and I’m always 100% happy.

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Response from TONI&GUY St Albans

Many thanks for the feedback.

Lovely people and great skills

Sally
9th Dec 2017
5.0

The people here are friendly and the skills excellent. Corinna and Jade both cut brilliantly and Robert is fantastic as colourist.

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Response from TONI&GUY St Albans

Thank you for taking the time to review our salon. we are happy that we met your expectations

Delighted client

Brigid
24th Aug 2017
4.5

I describe myself as a nervous client (my husband says I must be a hairdresser's nightmare )
My first contact was by phone with Kenny - who was so lovely, he gave me the confidence to make an appointment.
After discussing with Robert ( another warm and welcoming young man) where and how the colours were to be placed - an art form in itself!
Carla (stylist) joined the consultation, asking me what ideas I had, listened and understood; she made her own suggestions, which is what I wanted.
If that wasn't enough, while the colours were developing Carla and Robert were talking about the style. She showed me a couple of pictures - the result was amazing!
Thank you all ( I mustn't forget Rose ( receptionist)

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Response from TONI&GUY St Albans

Thank you for the lovely feedback