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TONI&GUY Hemel Hempstead

Part of the TONI & GUY group
4.90
2,185 reviews
213, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BL
01442233300
Leave a review

About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
2,185 verified reviews
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Value
Result
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Happy but disappointed

Sue Jones
19th May 2018
3.5
Appointment verified by SALONGENIUS Software

Brilliant Suzy did a fab hair cut, but Adam not happy about my 25% discount! For a new customer leaving a review! A fab one at that! Took the shine off my visit today

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Response from TONI&GUY Hemel Hempstead

We're very happy to hear you're pleased with your hair cut Sue but I'm so sorry you felt that way about the service and any confusion there was over the discount. Please accept my sincere apologies which I also hope to extend to you in person on your next visit. All the best, Adam TONI&GUY Hemel Hempstead

Very pleased great hair advice and was listened to 10/10 !!

Jacqui Hinshelwood
18th May 2018
Stylist: Natasha
5.0

10/10 will be returning

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Response from TONI&GUY Hemel Hempstead

Well we can't do better than that! Thanks for the lovely score Jacqui. We look forward to seeing you again :) All the best, Adam TONI&GUY Hemel Hempstead

Super happy with the result

Stela
18th May 2018
Stylist: Natasha
5.0
Appointment verified by SALONGENIUS Software

Natasha is an awesome stylist she did a great job with my hair. I’m very happy with the result.

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Response from TONI&GUY Hemel Hempstead

This is just what we like to hear Stela! Thanks for taking the time to leave us a 5* review. All the best, Adam TONI&GUY Hemel Hempstead

A very happy customer

Miss Pamela brandon
16th May 2018
Stylist: Sam
5.0

I have been coming under a year , as I had a bad experience, from a home hair dresser and now I wouldn’t go any where but here , I’m made to feel so welcome and Sam who does my hair does amazing job , I have a full head of foils and he covers so well I’m so happy and the conditions is always so good I would recommend to anyone new , it’s true what they say u get what u paid for

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave such a lovely review Pamela. I shall pass your comments on to Sam :) All the best, Adam TONI&GUY Hemel Hempstead

Mrs

Sue tudor
16th May 2018
Stylist: Natasha
5.0
Appointment verified by SALONGENIUS Software

She Gave me some good advice a really nice hair cut thanks

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Response from TONI&GUY Hemel Hempstead

Very pleased to hear we were able to deliver Sue. Thanks for the 5* review. Hope to see you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

A great Team

Ellen cousins x
14th May 2018
Stylist: Natasha
5.0
Appointment verified by SALONGENIUS Software

A great experience from the moment you walk through the door !! A well bonded team ....bit of a heartstopper when it comes to payment time ????, but I guess in these times we have to pay for quality !! Thanks Natasha and the lovely young lady who gave me my hair wash xxxx

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review Ellen. I shall pass your feedback on to Natasha. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Hair

Patricia Mckeown
12th May 2018
5.0
Appointment verified by SALONGENIUS Software

Natasha and Sam were both brilliant

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Response from TONI&GUY Hemel Hempstead

We're very pleased to hear it Patricia! Thanks for taking the time to leave us a review, I shall pass it on to Natasha and Sam. All the best, Adam TONI&GUY Hemel Hempstead

Highlights/cut

Margaret Gidfrey
11th May 2018
Stylist: Richard
4.5
Appointment verified by SALONGENIUS Software

Excellent service as usual

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Response from TONI&GUY Hemel Hempstead

Thanks for taking time to leave us a lovely review Margaret and thanks for your continued loyalty to us over the years. It's always a pleasure to have you in. All the best, Adam TONI&GUY Hemel Hempstead

A happy experience

Alison Beer
11th May 2018
Stylist: Lauren
5.0
Appointment verified by SALONGENIUS Software

A great atmosphere managing to be happy bustling and relaxing . A great salon.

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Response from TONI&GUY Hemel Hempstead

Thanks for your kind feedback Alison. We're pleased to hear we got the balance right between bustling and relaxing! Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Lovely lady xx

Ellen Cousins
11th May 2018
Stylist: Natasha
4.5
Appointment verified by SALONGENIUS Software

Lovely lady , usual chit chat , but I believe genuine , most importantly I trust Natasha with my hair xu

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Response from TONI&GUY Hemel Hempstead

Thank you for the kind feedback Ellen. We know how important it is to trust your stylist so I'm sure Natasha will be pleased to hear your comments. All the best, Adam TONI&GUY Hemel Hempstead

Fabulous!

Sarah Lee
11th May 2018
Stylist: Sam
5.0
Appointment verified by SALONGENIUS Software

Sam always delivers - he listens to my needs and requests and then advises me of how he can meet them whilst still maintaining the health of my hair. Sam makes time to make me feel special.
Sydney also had some great suggestions for a slightly different style appreciating that I am not a risk taker.
Adam on reception is fabulous and makes you feel valued as a customer.

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Response from TONI&GUY Hemel Hempstead

Thanks for this lovely feedback Sarah. We love to hear that you feel listened to, well advised and valued as a guest. Its always a pleasure to have you in :) I shall pass your feedback on to Sam and Sydney. All the best, Adam TONI&GUY Hemel Hempstead

Colour

Donna Spencer
10th May 2018
Stylist: Richard
5.0
Appointment verified by SALONGENIUS Software

As a person who likes to change there colour regularly at the same time as keeping things subtle. Ricky always has plenty of ideas to keep me happy

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review Donna. We love seeing your colour constantly evolve with each of your visits too! I shall pass your comments on to Rikkie :) All the best, Adam TONI&GUY Hemel Hempstead

Curly hair help!!

Sara Powell
9th May 2018
Stylist: Natasha
5.0

Thanks- Natasha was fab!
Had huge knowledge of curly hair- brilliant service can’t wait to go back!

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Response from TONI&GUY Hemel Hempstead

Thank you for lovely review Sara. We're so pleased you we're able to benefit from Natasha's wealth of knowledge on curly hair! I shall pass your comments on. All the best, Adam TONI&GUY Hemel Hempstead

Best experience

Heather
9th May 2018
Stylist: Richard
5.0
Appointment verified by SALONGENIUS Software

Richard and all the team are amazing my hair looks so fantastic I'm so happy with it thank you so so much ????

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Heather. I shall pass your great feedback on to Richard :) All the best, Adam TONI&GUY Hemel Hempstead

Great hair

Holly
9th May 2018
Stylist: Sara
5.0
Appointment verified by SALONGENIUS Software

Went in for free haircut was and blow dry, I didnt know what I wanted, hadn't had my hair done in 3 years, was just happy being papered without having a screaming toddler. The hairdresser/stylist discussed with me what I would like and what she was doing, came out with lovely hair that looks and feels great. I kept falling asleep for a few seconds as weird not having to run around and it was just so nice having my hair done.
After it looked great I took pictures and shared with the family, I didn't want to sleep on my hair that night as didn't want to get bedhead hair after such nice styling after. Going to put money aside to have my hair done again by them when needs doing again, won't wait so long next time. Would recommend for paying clients and anyone that wants to be a hair model for free if needed as will get great hair either way. Thanks Sara x

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Response from TONI&GUY Hemel Hempstead

Thanks so much for this detailed review Holly. We're so happy to have been able to provide a few hours of well deserved rest and relaxation as well as a lovely new hair cut! I shall pass your feedback on to Sara and Audrey. All the best, Adam TONI&GUY Hemel Hempstead

Cut restyle

Helen Foreman
9th May 2018
Stylist: Vanessa
5.0
Appointment verified by SALONGENIUS Software

Amazing very talented lovely Vanessa. Made a perfect job and gave me anow amazing experience. Recaptionist and lady who did the wash were so nice and welcoming. Loved every second. Thankyou so much!

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear you had such a wonderful visit to us Helen and hope to see you again very soon. I shall pass your feedback on to Vanessa :) All the best, Adam TONI&GUY Hemel Hempstead

Cut restyle

Helen Foreman
9th May 2018
Stylist: Vanessa
5.0
Appointment verified by SALONGENIUS Software

Amazing very talented lovely Vanessa. Made a perfect job and gave me anow amazing experience. Recaptioning and lady who did the wash were so nice and welcoming. Loved every second. Thankyou so much!

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Response from TONI&GUY Hemel Hempstead

We're so happy to hear you had such a wonderful visit to us Helen and hope to see you again very soon. I shall pass your feedback on to Vanessa :) All the best, Adam TONI&GUY Hemel Hempstead

Simple Cut and Blowdry

Molly
8th May 2018
Stylist: Audrey
5.0
Appointment verified by SALONGENIUS Software

Audrey knew exactly what I was talking about and gave me an amazing cut!

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely review Molly. We're delighted you're so happy with your new hair cut :) I shall pass you comments on to Audrey. All the best, Adam TONI&GUY Hemel Hempstead

Friendly, Five Star, Fabulous Family

Sonia Turner
7th May 2018
Stylist: Audrey
5.0
Appointment verified by SALONGENIUS Software

I don't have my hair cut often and I'm quite lazy when it comes to maintenance. Audrey was just brilliant. After colour by the amazing Richard, Audrey gave me a wonderful new hair style that makes me feel more confident and look more professional and smart. What's more, it is easy to manage and maintain. Thank you for making me feel fab Audrey. You were definitely worth driving all the way from Northampton for. xx

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Response from TONI&GUY Hemel Hempstead

I love this review Sonia! We're so happy that you still make such an effort to travel to us for your hair so we're delighted that we can continue to deliver a great service to you. Look forward to seeing you again soon. All the best, Adam TONI&GUY Hemel Hempstead

First time in this store :-)

Moushomi
7th May 2018
Stylist: Lauren
5.0
Appointment verified by SALONGENIUS Software

First time in this particular salon (usually go to the one in central London) and it was great! She listened to what I wanted and made sure I was well looked after.

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Moushomi. We're so pleased to hear you felt so well looked after on your first visit to us and hope we'll see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Great as usual

Jenny Grist
6th May 2018
Stylist: Richard
4.5
Appointment verified by SALONGENIUS Software

Lovely as always, welcoming and great hair - thank you

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave us some great feedback Jenny. We hope to see you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

AMAZING balayage!

Charlotte
6th May 2018
Stylist: Sam
5.0
Appointment verified by SALONGENIUS Software

I went into the salon having a very rough idea of what I wanted which was balayage, and I let sam work his magic! I’m so pleased with the results and also the staff who made me feel very comfortable as the constantly asked if I wanted a drink and if I was okay. I would highly recommend this salon and Sam if you want balayage!

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Response from TONI&GUY Hemel Hempstead

We're so happy that Sam was able to interpret your ideas into something you're so pleased with. I shall make sure I pass your comments on to him. All the best, Adam TONI&GUY Hemel Hempstead

highlights

Dorota
4th May 2018
Stylist: Richard
5.0

very proffessional

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Dorota. We're pleased to hear you enjoyed our professionalism :) All the best, Adam TONI&GUY Hemel Hempstead

Always great

Fran
4th May 2018
Stylist: Natasha
4.5
Appointment verified by SALONGENIUS Software

Always have great professional stylish hair cut that I can easily keep looking good from Natasha.

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Response from TONI&GUY Hemel Hempstead

Thanks for the feedback Fran. We love to hear that not only does your hair look great when you leave but you are also able to keep it looking that way yourself. All the best, Adam TONI&GUY Hemel Hempstead

Cut

Ann-Marie
2nd May 2018
Stylist: Audrey
5.0
Appointment verified by SALONGENIUS Software

Audrey was very attentive

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Response from TONI&GUY Hemel Hempstead

Thank you for leaving a 5* review Ann-Marie. I shall pass your feedback on :) All the best, Adam TONI&GUY Hemel Hempstead

Colour

Ann-Marie
2nd May 2018
Stylist: Sam
5.0
Appointment verified by SALONGENIUS Software

Very pleasant was talking to me whilst colouring my hair

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Response from TONI&GUY Hemel Hempstead

Thank you for leaving a 5* review Ann-Marie. I shall pass your feedback on :) All the best, Adam TONI&GUY Hemel Hempstead

Best hair cut

Katie
30th Apr 2018
Stylist: Audrey
5.0
Appointment verified by SALONGENIUS Software

Amazing hair cut, never felt in such safe hands, and will the the feeling my hair is getting back on track after a horrible experience from another hairdressers. Audrey was amazing wouldn't go anywhere else now :)

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Response from TONI&GUY Hemel Hempstead

Thanks for the fantastic feedback Katie! I shall make sure I pass it on to Audrey. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Thumbs up!!

Sophie Farrell
30th Apr 2018
Stylist: Victoria
4.5
Appointment verified by SALONGENIUS Software

Had my hair coloured by Victoria and cut by Lauren. Was really happy with both. Thank you

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave some great feedback Sophie. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Pamper time

Kay1
29th Apr 2018
Stylist: Audrey
5.0
Appointment verified by SALONGENIUS Software

Shampoo and relaxing head massage by Mason followed by styling with Audrey. Best ever way to spend Sunday afternoon

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Response from TONI&GUY Hemel Hempstead

We couldn't agree more Kay! Thanks for always taking the time to leave a lovely review. All the best, Adam TONI&GUY Hemel Hempstead

Cut colour

Anonymous
28th Apr 2018
5.0

Fantastic staff best hair cut and colour I have ever had

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you were so happy with our services and hope to see you again soon. Thanks for leaving a review. All the best, Adam TONI&GUY Hemel Hempstead

Brilliant

Anonymous
28th Apr 2018
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Always get a first class service and pleased with the end results

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Response from TONI&GUY Hemel Hempstead

We love hearing this! Thank you for taking the time to leave a 5* review :) All the best, Adam TONI&GUY Hemel Hempstead

Great visit

Maggie
27th Apr 2018
Stylist: Victoria
5.0
Appointment verified by SALONGENIUS Software

My hair looks great - it was looking a bit Brady and now looks rich and glossy - and Adam dried it beautifully!!

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Response from TONI&GUY Hemel Hempstead

Thanks for always taking the time to leave us a lovely review Maggie. We're very pleased to hear we've banished the Brady too :) All the best, Adam TONI&GUY Hemel Hempstead

Colour and cut

Sharon trundell
27th Apr 2018
Stylist: Victoria
5.0
Appointment verified by SALONGENIUS Software

Always happy with the colour makes me feel good

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave us a 5* review Sharon. We look forward to seeing you again soon :) All the best, Adam TONI&GUY Hemel Hempstead

Colourist

Judith
25th Apr 2018
Stylist: Mason
5.0
Appointment verified by SALONGENIUS Software

Perfect service as always. Lovely atmosphere and professional. So happy with the colour and finish recommended products to keep my hair in top condition. Can't wait to visit again ...

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Response from TONI&GUY Hemel Hempstead

We're delighted to hear you felt so well looked after during your visit and our standards were maintained Judith. Thank you for your review. All the best, Adam TONI&GUY Hemel Hempstead

Dye

Diana Agate
25th Apr 2018
Stylist: Lucy
5.0
Appointment verified by SALONGENIUS Software

Colour was very professional thank you

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Response from TONI&GUY Hemel Hempstead

Thank you for the 5* review Diana. We hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Gray

Katie
24th Apr 2018
Stylist: Sam
5.0
Appointment verified by SALONGENIUS Software

Booked in for highlights but that wasn't the look I wanted, I spoke to Sam and discribed what look I wanted even though I wasn't sure it was possible. He knew exactly what to do for the look to be achieved. I'm so happy with how my colour turned out, Sam is a super skilled colourist and I can always trust his advice!

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Response from TONI&GUY Hemel Hempstead

Thanks for taking the time to leave a detailed review Katie. We're so pleased that Sam was able to listen to you and guide you into giving you exactly what you wanted. I shall pass your feedback on. All the best, Adam TONI&GUY Hemel Hempstead

Natural Gloss

Elaine
23rd Apr 2018
Stylist: Nicholas
5.0
Appointment verified by SALONGENIUS Software

Perfect as always, thanks Nick!

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear Elaine. Thanks for taking the time to leave a review. I shall pass it on to Nick. All the best, Adam TONI&GUY Hemel Hempstead

Cut and blow dry

Anonymous
22nd Apr 2018
5.0

Will definitely be coming back.

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Response from TONI&GUY Hemel Hempstead

And we shall definitely look forward to welcoming you back again. Thanks for the review :) All the best, Adam TONI&GUY Hemel Hempstead

Colour and style refresh

Sandy
21st Apr 2018
Stylist: Lauren
5.0
Appointment verified by SALONGENIUS Software

Had a colour refresh by Nick and cut by Lauren excellent service as always.

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Response from TONI&GUY Hemel Hempstead

Thanks for he lovely feedback Sandy and thank you for your continued loyalty to the salon over the years. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Anonymous
21st Apr 2018
Stylist: Lauren
5.0

Friendly and perfect hairstyle every time.

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Response from TONI&GUY Hemel Hempstead

Just what we like to hear! Thanks for the 5* review :) All the best, Adam TONI&GUY Hemel Hempstead

Excellent

Danielle brown
21st Apr 2018
5.0
Appointment verified by SALONGENIUS Software

I forgot the lady’s name, but I came in today The 21-4 at 9am and I hate having my hair cut but she made it so easy for me and make sure I was ok due to my epilepsy and let me wear my sunglasses to block out the light. Made it a very enjoyable experience.

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Response from TONI&GUY Hemel Hempstead

Thanks for this wonderful feedback Danielle. We're delighted we managed to make the experience easier and more enjoyable for you. I shall pass your feedback on to Susanne. All the best, Adam TONI&GUY Hemel Hempstead

Colour Change

Jo Ketteman
20th Apr 2018
Stylist: Richard
5.0
Appointment verified by SALONGENIUS Software

Had a really enjoyable time changing the colour. I was talked through every step so no horrid surprises and then end result is fabulous. Thank you

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Response from TONI&GUY Hemel Hempstead

We're so pleased that you're happy with your new hair colour Jo. We absolutely loved it! Pleased you felt well guided through the process too. All the best, Adam TONI&GUY Hemel Hempstead

Mrs

Penny farr
19th Apr 2018
Stylist: Sydney
5.0
Appointment verified by SALONGENIUS Software

As always excellent

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Response from TONI&GUY Hemel Hempstead

Thanks Penny. It's always a pleasure to have you in. I shall pass your feedback on. All the best, Adam TONI&GUY Hemel Hempstead

Best Salon Ever

Meaghan
19th Apr 2018
Stylist: Nicholas
5.0
Appointment verified by SALONGENIUS Software

I have been going here for years. I love the staff, and there is nowhere else I'd ever trust with my hair, and I swear my hair never looked better than when I started going here. Thank you all! You're wonderful.

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Response from TONI&GUY Hemel Hempstead

Thanks for this wonderful review Meaghan. You always put a smile on our faces during your visits to the salon too. All the best, Adam TONI&GUY Hemel Hempstead

Cut and Blow Dry

Donna Spencer
19th Apr 2018
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Excellent, Excellent, Excellent Always is

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Response from TONI&GUY Hemel Hempstead

Thank you Donna. Its always a pleasure to have you in too. Hope to see you again soon. All the best, Adam TONI&GUY Hemel Hempstead

Haircut

Bob
18th Apr 2018
Stylist: Natasha
5.0
Appointment verified by SALONGENIUS Software

Great cut, always a pleasure having Natasha cut my hair

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Response from TONI&GUY Hemel Hempstead

Thanks for the 5* review Bob and thanks for your continued loyalty to the salon. Its always a pleasure to have you in. All the best, Adam TONI&GUY Hemel Hempstead

MODEL

TRICIA ROWLANDS
17th Apr 2018
Stylist: Sara
5.0
Appointment verified by SALONGENIUS Software

I was very pleased with my wash cut and blow dry! It made me realize being a model what was involved in the configuration of the cut!

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Response from TONI&GUY Hemel Hempstead

Thanks for the lovely feedback Tricia. We hope you learned something about cutting hair on your visit too! :) All the best, Adam TONI&GUY Hemel Hempstead

10/10

Joanna Olborska
15th Apr 2018
Stylist: Nicholas
5.0
Appointment verified by SALONGENIUS Software

Nicolas is the best hairdresser I ever had! Always very professional and kind. After visit I feel like a new person :)

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Response from TONI&GUY Hemel Hempstead

This is lovely to hear Joanna! Thanks for taking the time to leave the great feedback. I shall make sure I pass it on to Nick. All the best, Adam TONI&GUY Hemel Hempstead

Toni and Guy Hemel

Sharon
14th Apr 2018
Stylist: Richard
5.0

Always leave feeling better than when I arrived.

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Response from TONI&GUY Hemel Hempstead

Well that is definitely one of our main aims so we're delighted to hear this Sharon. Thanks for taking the time to leave us a review. All the best, Adam TONI&GUY Hemel Hempstead

Hair therapy

Anonymous
14th Apr 2018
5.0

Lot of patience and passion for work. Made me feel special. Thank you so much for the excellent service .

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Response from TONI&GUY Hemel Hempstead

Thanks for this 5* review. We're so happy that you appreciate our services so much. All the best, Adam TONI&GUY Hemel Hempstead

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About us

TONI&GUY Hemel Hempstead opened in 1998. Comprising of a strong team of talented and passionate stylists and technicians who will ensure your TONI&GUY experience is a fabulous one for both you and your hair. We offer additional services such as bridal and occasion hair. Our wide range of retail products from label.m will ensure your hair stays salon perfect until your next visit. For further information about our extensive service menu or for a free style consultation please speak to one of our team.

The salon is located in the centre of the pedestrian high street, between the two entrances to the Marlowes Shopping Centre, and a short walk from the Riverside car park.