M Salon Bishops Stortford, Hertfordshire

68 South Street, Bishop's Stortford, Hertfordshire, CM23 3AZ

About us

At M we are entirely dedicated to you.

As soon as you enter M, you will be completely absorbed in our unique salon experience; everything we do is designed to make you feel your most confident and beautiful self.

We all believe in the M ethos – F.O.C.U.S. Friendly, Open, Caring, Ultimate Service – it is this philosophy which defines us and sets us apart.

We are an Award Winning Salon, but our focus is always on you, ensuring you can relax, knowing you will receive our full attention, giving you the finest service and bespoke treatments tailored to you and your individuality.

Our Stylists and Technicians are all seasoned professionals and are trained to the highest quality, some have published work in glossy magazines, worked on shoots and won awards.

All we care about is how you feel, we will advise, but never tell you how to look.

You are an individual, and we will never forget that.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:30 - 20:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.88
1,312 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Jane's review

Jane Middlemiss
28th May 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Excellent, as usual. Friendly, cheerful and most important, leaving me very happy with my hair.

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Amazing!

Debra Lay
24th May 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Excellent salon experience from start to finish. Professional, welcoming, and such a caring atmosphere.
As always Kevin did an amazing job with my haircut — I completely trust him and always leave feeling happy, relaxed and confident.
Highly recommend M Salon!

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Colour Transformation / Cut & Blow Dry

Tracy Burkwood
23rd May 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

After many years of not liking my colour I decided to take a leap of faith and try a new salon and I was not disappointed. At my initial consultation Emilee went through all my concerns and assured me that everything would be fine and it was. From the very start I felt very comfortable with Emilee’s knowledge of colouring right to Lucy cutting and blow drying my hair. For the first time in a long time I left the salon loving my hair. I would 100% recommend M Salon and will definitely be visiting them again soon.

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Colour/highlights/Molly

Erica Simkins
20th May 2026
5.0
Appointment verified by SaloniQ Software

Could not be happier with the time and effort taken by Molly today. Working along with Emily for guidance it clearly paid off for me. Looking forward already to my next apppintment.

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Hair Cut

Mrs Sukaina Kapasi
16th May 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

An excellent hair cut and blow dry by Grace. She was attentive to what I wanted doing with my hair. Very personable, polite and professional in every way.
Grace is an exceptional stylist !

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Cut with Lucy

Annabel Sokhi
15th May 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely cut by the lovely Lucy

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Great cut and service as always

Jules Flanagan
14th May 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Great conversation and a great cut and blowdry

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Not the best

Sam
11th May 2026
3.0

I got a cut and blow dry with a level 3 stylist. I asked for some soft layers and shape, but unfortunately the finished cut turned out very uneven. Once I washed and styled it myself at home, it became obvious that the layers didn’t blend properly and there was no real structure or balance to the haircut. Certain sections are noticeably longer than others, and it’s been difficult to style ever since.
The Stylist herself was really nice and chatty, and we had a lovely conversation throughout the appointment. The blow dry was also done nicely, and with the waves styled in, I initially thought the cut looked good.
Unfortunately, after washing it a few days later, the issues with the cut became really noticeable. I’ve even had people comment and ask what happened to my hair, which has been quite upsetting.
This was my second visit to the salon (my first appointment was with someone else) and sadly both experiences have been disappointing, especially considering the price point. For the amount charged, I expected a much more professional result. Surely not a level 3 standard stylist unfortunately. I’m really let down and I won’t be returning.
The salon looked clean and atmosphere just ok.

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Response from M Salon

Hi Sam,

Thank you for taking the time to leave a review. We are sorry to hear about your recent experience with us. Our team at M Salon strive to provide a top-level service and we regret we did not meet expectations on this occasion.

We would love the opportunity to put things right for you and encourage you to contact the management at the salon so that we can discuss the issues you are having and hopefully encourage you to come back in with another member of the team to correct them for you.

We hope you contact us and we have the opportunity to make it up to you in the future, and we appreciate your honest feedback.

Thank you again and for choosing our salon.

Best wishes,

The team at M Salon

Great haircut and service

Simran
8th May 2026
Team Member: Nancy
5.0
Appointment verified by SaloniQ Software

Nancy listened carefully to exactly what I wanted, and the whole experience was brilliant from start to finish. I left feeling really happy, confident, and absolutely loving my haircut.

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Hair colour

Titika Maragoula
7th May 2026
Team Member: Ella
4.0

I was very happy today as the colour turned out lovely.

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Root tint

Joyce Eden
5th May 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Happy with everything today

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Gents cut

Stephen Ward
5th May 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Fabulous as always

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Pop in off the street

Carole Le Brocq
30th Apr 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

Not Kevin, but Ashley did my hair today. Very shy but attention to detail was 100 %
A lovely young lady who gave me a lovely wash, cut and blow dry, transforming my unruly grey hair into a sleek and gorgeous layered bob. Thank you once again

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Haircut today

Paula Duffield
30th Apr 2026
Team Member: Emilee
4.5

As always, Emilee was bright and friendly at our appointment. . She knows me well and is wonderful at understanding what I want to have done. She is always positive and helpful and never tries to persuade me in a particular direction. This time I did not want my hair dried and she happily accepted that. I am really happy with the haircut too - perfect for my upcoming holiday. Many thanks Emilee - please never leave!

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Magic fingers.

Dorothy Andison
29th Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

I wanted my cut slightly different today. Grace worked her magic, and it is exactly how I wished it to be.

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Best cut and colour

Anonymous
28th Apr 2026
5.0

Great colour with foils. Really natural looking but the best bit for me is the cut. Lucy really seems to get my hair. Even when it’s growing out it still looks good.

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Hair Cut

Mrs Sukaina Kapasi
26th Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace was extremely professional and gave me an excellent service from the time I entered M Salon to when I left.
I got a good consultation to discuss what I would like to do, followed by a nice hair wash, cut and blow dry.
I was especially pleased with Grave not trying to force me to buy any products as that experience in the past with others has always been very uncomfortable. A customer should be provided with advice only when asked!
Overall an excelled experience. I will not look at booking with anyone except Grace in the future too.

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Perfect service

Miles Phillips
16th Apr 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

It’s always a pleasure to have Kevin cut my hair.

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Fantastic salon

Sally
11th Apr 2026
Team Member: Piper
5.0

So nice to chill and have some good quality time with Piper, while having my colour done

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Great haircut

Carol Gadzhova
10th Apr 2026
5.0

Very happy with my fresh new haircut! Very professional and experienced, just what I needed.
I will definitely be back

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Perfect haircut

Sue Moore
9th Apr 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella did fantastic job as usual, she understands my hair

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Love my colour & cut

Rachel Louwinger
9th Apr 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Absolutely love my highlights and cut! The colour is perfectly blended and adds so much dimension, and the cut feels fresh, light, and easy to style. I walked out feeling like a whole new person—couldn’t be happier with the result!

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Haircut

Dorothy Cooper
9th Apr 2026
Team Member: Kevin
5.0

Simply the best

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Highly recommend

Deborah Risley
7th Apr 2026
Team Member: Lucy
5.0

It's the first time I had Lucy cut my hair. I'm extremely pleased with the way it looks. I highly recommend her.

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Excellent

Sophie Awbery-Maskell
5th Apr 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

Emilee is such a good hairdresser, couldn’t recommend enough. Such a good colourist, always so happy with my hair and such a great hair cut.

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Happy Hair

Rachel Mcgowan
3rd Apr 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

Emilee was really attentive and professional throughout my appointment. My hair wash was comfortable & relaxing. I have been seeking a hairdresser and salon to become my go to and am delighted to have found it.

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‘’Excellent service and great value’’

Dulsa Kocan
2nd Apr 2026
Team Member: Ella
5.0

I felt really well looked after from start to finish.Ella listened carefully to what I wanted and delivered exactly the results I hoped for.Thanks Ella

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Review

Anonymous
2nd Apr 2026
5.0

Fantastic haircut once again!

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Hair cut

Linda Brockie
2nd Apr 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

Always does my hair just as I like it

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Quick & very proffessional

Alexa
26th Mar 2026
5.0

My 14 month old baby had her 1st haircut and our experience could not have been better! Our hairdresser was so lovely, knew exactly what cut to do and how to keep us entertained. Fast, easy and a lovely cut, we’ll be back

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Mrs

Anonymous
24th Mar 2026
Team Member: Ella
5.0

Friendly, knowledgeable staff, clean environments, and skilled technicians for a positive experience.

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Amazing service!

Peggy
20th Mar 2026
Team Member: Piper
5.0
Appointment verified by SaloniQ Software

I’ve been coming to see Piper for haircuts for the last 3 years since I moved to the area and she’s always been so kind, patient and accommodating. Never been let down by her haircuts and so pleased I decided to get a colour service with her recently, which I love!
Couldn’t recommend enough :)

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Amazing

Karen Jermy
18th Mar 2026
5.0
Appointment verified by SaloniQ Software

Had a model appointment with Verity. Decided on a Bob so had a few inches cut off. She was very professional and I love the haircut. She curled my hair after and it’s probably on of the best end results I’ve ever had. She was also guided along the way so felt perfectly safe in her hands. Will definitely be going back…what a bargain

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Another great hair cut

Lisa Brankin
17th Mar 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

As always a brilliant haircut and great to catch up

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Hair cut

Begonya Arce Parellada
15th Mar 2026
Team Member: Piper
5.0
Appointment verified by SaloniQ Software

Piper always does a great job when cutting and styling my hair. She is always very firndly and communicates every step to ensure I am happy with it: she did a great job with my hair and I am very pleased.

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Highly recommend!

Kelly
11th Mar 2026
Team Member: Emilee
5.0
Appointment verified by SaloniQ Software

Extremely happy with the service and the salon. The staff were friendly and professional, Emilee was amazing and I absolutely love how my hair turned out thank you Emilee . I’ll definitely be coming back. Highly recommend!

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back to brunette

Linda Bruno
11th Mar 2026
Team Member: Piper
5.0
Appointment verified by SaloniQ Software

nice friendly staff, clean salon, service was fantastic, coloured my hair brilliantly. so satisfied and happy with the results!!

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The saving Grace

Geena
11th Mar 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace has been amazing. She’s so lovely, incredibly talented, and really thoughtful in making sure everything is just right. She saved my hair and given it a whole new life… my personal saving Grace!

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Root tint

Joyce Eden
11th Mar 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

I was happy with my root tint today done by Ella

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Root tint

Joyce Eden
10th Mar 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

I was happy with my root tint today. Ella did a good job

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Root tint

Joyce Eden
10th Mar 2026
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella did a good job today with my root tint, I was very pleased.

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Love my bright hair

Katherine
10th Mar 2026
4.0

I dont find trips to a hair appointment easy but Grace always puts me at ease and I come away feeling far happier.

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Great experience with trainee Molly!

Alima Rahman
4th Mar 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I had a great experience bring Molly's hair model. She was professional and showed great enthusiasm in getting things done correctly under the support and encouragement of Lucy.

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Excellent service

Jane Middlemiss
27th Feb 2026
Team Member: Kevin
5.0
Appointment verified by SaloniQ Software

As always, I was extremely satisfied with my hair cut and with the pleasant welcome and general atmosphere of the salon.

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Pleasant service

Gina Bajri
25th Feb 2026
5.0
Appointment verified by SaloniQ Software

Very happy with the service. The products were great, and smelled amazing. Had a lovely time with the Stylists. Very relaxing, friendly and warm environment.

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Lovely wash and blow dry

Jan McCarthy
21st Feb 2026
Team Member: Nancy
4.5
Appointment verified by SaloniQ Software

Nancy provided a lovely, bouncy blow dry. Been to her a few times and always gives a good service.

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Mrs

Claire Causton
19th Feb 2026
Team Member: Nancy
5.0

Lovely service and chat with Nancy, she listen to my hair issues and recommended products and styling tips to help. Excellent service and love the cut.

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First class Verity

Carmela Piccolo
14th Feb 2026
5.0
Appointment verified by SaloniQ Software

Verity is insightful, polite and very efficient.

I loved my hair style .. thank you very much.

Five stars: 🌟🌟🌟🌟🌟

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Amazing stylist

Anita Wittaker
11th Feb 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Amazing stylist
Very professional
I’d highly recommend Lucy for colouring and cutting.

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Professional and experienced stylist

Emiranda Juskeviciute
8th Feb 2026
Team Member: Piper
5.0

I enjoyed the results of my hair.

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