Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.92
742 verified reviews
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Value
Result
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Atmosphere
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Cut & blow dry

Jessica Armetta
9th Oct 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Brilliant and great Customer service as always

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Response from Hair By Elements

Thank you so much for your kind words and for taking the time to leave us such a positive review! We are thrilled to hear that you had a brilliant experience with our customer service team. Providing great customer service is always our top priority, and your feedback reaffirms the hard work we put into it.
Hair By Elements

First visit to Salon

Gina Graves
4th Oct 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

It was my first visit to Elements. All the staff were so friendly and welcoming. Rachael was amazing, spoke about my hair before she started, cut it as I wanted . She advised me on colour which was great.

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Response from Hair By Elements

Thank you for your review of Elements! We're thrilled to hear that your first visit was great. Rachael did an amazing job with your hair, discussing your preferences before cutting and giving helpful color advice. We look forward to welcoming you back in the future.
Hair By Elements

Amazing Hayley

Lavina Strange
30th Sep 2023
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

She has got the skill,technique and personality.She gave a great consultation ,was very accommodating, very persuasive and genuine.She transformed my hair to what I dreamt it to be but never achieved getting it right.i have got asian hair so if you bring colour beautifully blended like deep dense chocolate then you must be really skillful and passionate to do it..thankyou Hayley just be the way you are and keep doing your brilliant workxxx

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Response from Hair By Elements

Thank you for your wonderful review! We're thrilled with your positive feedback about Hayley's skills and personality.
Hayley's great consultation, accommodating nature, and genuine approach truly stood out. We appreciate your support and look forward to serving you again.
Hair By Elements

Colour and cut

Sheren Holder
22nd Sep 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Wouldn’t go anywhere else. Ben always colours and cuts my hair perfectly, dark and blonde highlights to give my hair interest and a nice layered cut to give bounce and texture.

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Response from Hair By Elements

Thank you for the great review! We're thrilled with Ben's talent in coloring and cutting your hair. We appreciate your loyalty and can't wait to see you again for your next appointment. Your satisfaction is our priority, and we're here to make your hair look amazing!
Hair By Elements

The best colour and haircut ever!!

Cassie Moore
22nd Sep 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Always brilliant but Tamzin ,just gets what I want the perfect blunt cut .
Great product advice to keep it looking great at home

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Response from Hair By Elements

Thank you for your review! We're glad you're happy with our services and Tamzin's excellent blunt cuts. Your satisfaction means a lot to us, and we look forward to serving you again.
Hair By Elements

Best in town

Ann Pearmain
16th Sep 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As always polite professional and cuts me hair just the way I like it and do not exploit with prices

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Response from Hair By Elements

Thank you for your lovely review Ann. We look forward to seeing you again at hair by Elements.

Amazing

Mariana Teixeira
14th Sep 2023
5.0

Every time Tamzin works on my hair, I’m blown away on how good she is!! I really love how my hair turned out at the end.

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Response from Hair By Elements

We're thrilled to hear you had another amazing experience at Hair by Elements. We look forward to seeing you again

Perfect

Anonymous
8th Sep 2023
5.0

Absolutely amazing woman. did my hair to perfection and was so nice, she took what I wanted exactly in to account and I couldn’t be happier with my hair

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Response from Hair By Elements

Thank you for your kind review of Hair by Elements. We look forward to seeing you again.

First class salon

Susan Hutchinson
5th Sep 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always walk out of Element feeling like a million dollars….. thanks Ben ? you worked your magic as usual.

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Response from Hair By Elements

Thank you for your review Susan. We look forward to welcoming you back to Hair by Elements.

Fantastic

Claire Ward
2nd Sep 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Thank you to Melissa for cutting and styling my hair so beautifully.
Everyone was as friendly as ever.
Thank you

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Response from Hair By Elements

Thank you for your review Claire. We look forward to seeing you again at Hair by Elements.

Great Hair stylist/ salon

Julie O'loughlin
25th Aug 2023
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

I always value the experience I have at the salon and stylists are great!

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Response from Hair By Elements

Thank you for your review Julie. We look forward to welcoming you again at Hair by Elements

Blow Dry and Style

Anonymous
24th Aug 2023
5.0

Wonderful day for a group of very appreciative Adults with Learning Disabilities. Staff were so friendly and attentive, and extremely professional. We had lots of fun and the day was thoroughly enjoyed by everyone. Thank you all so much.

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Response from Hair By Elements

Thank you for your review. It was a pleasure having you all at Hair by Elements. We look forward to seeing you again!

Cut and blow dry

Fiona Mettrick
23rd Aug 2023
Team Member: Jo
4.5
Appointment verified by SaloniQ Software

Hi cut my hair exactly as I had asked. I am very pleased with hair cut and service I received.

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Response from Hair By Elements

Delighted you're satisfied! Jo created the haircut as you wanted. Your contentment with both the cut and service makes us happy. Thank you for sharing your positive experience! Hope to see you again soon ... Hair By Elements

Hair colour and cut blow dry

Jackie Dickinson
20th Aug 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Always amazing colour and cut with Anastasia. She always knows what is the best colour treatment and cut for my hair.

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Response from Hair By Elements

Thank you for your review Jackie. We look forward to seeing you again at hair by Elements for another great cut and colour with Anastasia

Perfect!

Pamela Johnstone
18th Aug 2023
Team Member: Anastasia
4.5
Appointment verified by SaloniQ Software

Great colour as always, always makes me feel better!

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Response from Hair By Elements

Thank you for your review Pamela. Always a pleasure to see you at the salon.

Always the best!

Mandy Atkinson
17th Aug 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Another wonderful time spent with the lovely Ben, who just happens to be the best hairdresser too!!

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Response from Hair By Elements

We're thrilled you had another wonderful experience with the talented Ben at Hair by Elements! Your feedback brightens our day.

Very Happy

Alexandra Brace
17th Aug 2023
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Very friendly, very positive, very polite made me feel good about my self. Also extremely happy with my hair cut

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Response from Hair By Elements

Thank you for your positive feedback! We're thrilled you enjoyed your experience at Hair by Elements and love your new haircut. We can't wait to welcome you back soon.

Alli B

Alison Burgess
12th Aug 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Such a lovely experience going to elements! Melissa is amazing & I know I can relax and enjoy in her very capable hands. All the staff are friendly & I would recommend a visit.

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Alli B

Alison Burgess
12th Aug 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Such a lovely experience going to elements! Melissa is amazing & I know I can relax and enjoy in her very capable hands. All the staff are friendly & I would recommend a visit.

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Response from Hair By Elements

We're thrilled to hear about your lovely experience at Hair by Elements! It's wonderful to know that Melissa's expertise made you feel relaxed and taken care of. Our friendly staff takes great pride in providing exceptional service. Thank you for sharing your feedback.

Fantastic

Kat Jezak
5th Aug 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Very experienced hairdresser with a great skill set and vision if client needs advice

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Response from Hair By Elements

We appreciate your feedback! Our skilled hairdresser at Hair by elements is always ready to offer expert advice. Looking forward to your next visit!

She completely got me!

Debroah Bass
29th Jul 2023
5.0
Appointment verified by SaloniQ Software

Rachel was brilliant. She understood my hair and cut it as short as I wanted it. The playlist in the salon was fabulous

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Response from Hair By Elements

Thank you for your kind review! Rachel is truly talented, providing the perfect cut you desired, and we're delighted you enjoyed our fabulous salon playlist. Your satisfaction is our priority, and we look forward to welcoming you back soon! Hair By Elements

Hayley - fantastic colour and cut

Diana S-A
28th Jul 2023
5.0

Absolutely brilliant service from Hayley who listened and advised to get exactly the results I wanted. Lovely, personable and diligent stylist. Thank you

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Response from Hair By Elements

Thank you for your glowing review! We are thrilled to hear that you had an absolutely brilliant experience with Hayley. Our team takes great pride in providing attentive and personalised service to ensure you get the results you desire.
Thank you for choosing us, and we look forward to serving you again in the future! Hair By Elements

Thank you

Maria Green
28th Jul 2023
Team Member: Jo
4.5
Appointment verified by SaloniQ Software

A lovely thorough wash and a 'tidy up' trim left me looking much smarter! Jo was friendly and knowledgeable. Although I think it was expensive I was pleased with the result.

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Response from Hair By Elements

We really appreciate your positive review of our services, particularly the cut and blow dry by Jo. Your satisfaction is paramount and we regularly assess pricing for the best value. We hope to welcome you back to Hair by Elements soon. Thank you for your kind words.

Excellent!

Anabelle
26th Jul 2023
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo was brilliant! She discussed my evening plans and then styled my hair perfectly for the event (1980s crimp) awesome!!

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Response from Hair By Elements

Hi Anabelle, thank you for the review, it was a pleasure doing your hair for such a fun occasion we're so glad you had a great experience and loved your finished look. we look forward to your next visit.

Amazing Colourist

Maheen Sarfraz
18th Jul 2023
Team Member: Tamzin
4.5
Appointment verified by SaloniQ Software

I've been to Elements a few times now & I've always found the staff to be really friendly & helpful. The salon has a fresh contemporary feel & is always spotless. In my opinion Tamzin is a very talented colourist she really understands my hair & blends in the colour perfectly.

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Response from Hair By Elements

Thank you for your fantastic review of hair by elements, we're thrilled you've found our staff friendly and helpful. Keeping our salon fresh and tidy is essential to us and we're glad you've noticed. Tamzin is a very talented stylist and colourist and we're happy to hear she understands your hair so well. We look forward to seeing you again soon at Hair by Elements

Excellent

Gaynor
16th Jul 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As usual Ben done a fantastic job x

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Response from Hair By Elements

Thank you for your review Gaynor, we look forward to seeing you again at Hair by Elements

Outstanding hairdresser

Tasmyn Gorecki
14th Jul 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

I always go to Anastasia to do my hair and she always cuts it so well. I have fairly tight afro curls which aren’t the easiest to cut and style. She approaches hairdressing with lots of passion and she is also very friendly and easy to talk to. We always have fun and a chat when she does my hair.

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Response from Hair By Elements

Thank you for your lovely review Tasmyn. We look forward to seeing you again at Hair by Elements.

Great hair cut

Lesley Smith
14th Jul 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As always very pleased with my hair

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Response from Hair By Elements

Thank you for your review Lesley, always a pleasure having you in the salon.

Exceptional

Issy Allan
11th Jul 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Every haircut I have with Ben is a truly rewarding experience! He is one-of-a-kind and I am asked, at least once a week: who cuts my hair. He takes this time to understand my limitations styling my hair in between appts and always sets me up well for the period in between.

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Response from Hair By Elements

Thank you for your review Issy. We look forward to your next visit with us at Hair by Elements

Pilgrimage

Ellen Mullins
11th Jul 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Exceptional always and lovely relaxed atmosphere. Very skilled stylist that knows the customer needs

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Response from Hair By Elements

Thank you for your review Ellen. We look forward to seeing you again at Hair by Elements

Highly recommend

Liz Fulcher
8th Jul 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin such a great stylist- so happy with the colour and cut. Great atmosphere- great coffee- great hair- great times! Highly recommend!!

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Response from Hair By Elements

Thank you for your review Liz. We look forward to seeing you again at hHair by Elements

Colour and cut

Laura Magee
7th Jul 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia always does a fabulous job with my hair 10/10 ?

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Response from Hair By Elements

Thank you for your review Laura. We look forward to seeing you again at Hair by Elements

Wonderful!

Amy Rutterford
7th Jul 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin listened to what I was looking for, made me comfortable and confident to go a little different and outside of my comfort zone. I had so much fun laughing and swapping stories, and really enjoyed the bubbles too! I would add that the price seems to have increased, paying £227 for highlights and cut seems crazy to me but maybe I’m stuck in the 00’s and it’s down to cost of living crisis. Overall amazing experience and hairdressing, but quite expensive!

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Response from Hair By Elements

Thank you for your review Amy. We look forward to seeing you again at Hair by Elements

Great new revived hairstyle.

Carol Borshell
4th Jul 2023
5.0
Appointment verified by SaloniQ Software

My hairstylist Aimi suggested highlights instead of root retouch. To make it easier to integrate my grey hair. Very pleased. Would highly recommend.

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Response from Hair By Elements

Thank you for your lovely review Carol, Its always a pleasure to see you at Hair by Elements

Super hair colour

Jane Farrington
1st Jul 2023
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Can’t talk highly enough of Anastasia. Friendly, Kind and thoughtful ; and excellent at choosing my colour !

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Response from Hair By Elements

Thank you for review Jane. We look forward to seeing you again at Hair by elements

Excellent hair cut

Hilary Selby
30th Jun 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Mellisa was amazing and did such a good job efficiently and she was really real and down to earth such nice person to chat too, best hair experience,

My hair was so damaged and not it’s fresh and have walked away also with good products

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Response from Hair By Elements

Thank you for your review Hilary. We look forward to welcoming you back at Hair byelements

Lovely visit

Janet Flack
29th Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Lovely visit. Relaxed atmosphere and hair done exactly as I wanted

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Response from Hair By Elements

Thank you for your review Janet, we look forward to seeing you again at Hair by Elements

Great job

Luigina Ballarin
22nd Jun 2023
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

As usual Shane has done a fantastic job :)

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Response from Hair By Elements

Thank you for your review Luigina, always a pleasure to see you at Hair by Elements

Colour and haircut

Anonymous
20th Jun 2023
5.0

Great hairstyling as always.

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Response from Hair By Elements

Thank you for review and we look forward to seeing you again in the salon.

Don’t be fooled by discount email!

Sue Stevens
19th Jun 2023
3.0
Appointment verified by SaloniQ Software

Tamzin was excellent she listened to what I wanted and asked me continued if I was happy with what she was doing, and the result was excellent, I was very happy with internet haircut

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Response from Hair By Elements

Hi Sue, Thank you for your feedback of your experience. I have contacted your via email regarding your review.

Cut and Blow Dry

Christine Bashford
16th Jun 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Excellent cut as always, lovely experience being pampered, I wish her a good birth of a son and hope that after a year she will return to the salon Cx

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Response from Hair By Elements

Thank you for your lovely review Christine, we look forward to seeing you again at Hair by Elements

Friendly team and lovely styling

Elizabeth Puller
15th Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I always feel so much better after I’ve been in to freshen up my colour and style. The team does my whole family’s hair and we are all well taken care of in a nice welcoming environment! Shane, Ben, Tamzin, everyone is great.

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Response from Hair By Elements

Thank you for your lovely review Elizabeth, we look forward to seeing you again at Hair by Elements

Fabulous!

Mandy Atkinson
14th Jun 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Aside from being a fabulous hairdresser, Ben is just a wonderful person.
I have come to Elements for many, many years snd wouldn't think of going anywhere else.

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Response from Hair By Elements

Thank you for your lovely review Mandy, we look forward to seeing you again at Hair by Elements

Rescued!

Pamela Johnstone
14th Jun 2023
Team Member: Anastasia
4.0
Appointment verified by SaloniQ Software

After an accident with my hair, Anastasia came to the rescue!

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Response from Hair By Elements

Thank you for your review Pamela, we look forward to seeing you again at Hair by Elements

Superb

Hanna Wisniewska
14th Jun 2023
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Superb as always. Thank you. One more happy woman in Bishops Stortford ??‍♀️?

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Response from Hair By Elements

Thank you for your review Hanna, we look forward to seeing you again at Hair by Elements

Mrs

Dominique Dowlut
10th Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Excellent service, lovely stylist couldn’t have asked for better

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Response from Hair By Elements

Thank you for your review, we look forward to seeing you again at Hair by Elements

Great cut and colour!

Debs Gostling
6th Jun 2023
5.0
Appointment verified by SaloniQ Software

Amii did an amazing cut and Tamsin did a fabulous colour. Lovely salon, friendly team. Very happy ?

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Response from Hair By Elements

Thank you for your lovely review Debbie, we look forward to seeing you again at Hair by Elements

Hair today!

Allison Burgess
3rd Jun 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Had my hair appt today and as always it was a lovely experience. Melissa is great and always achieves perfect results. The staff are friendly and the atmosphere is welcoming.

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Response from Hair By Elements

Thank you for your lovely review, we look forward to seeing you again at Hair by Elements

App today cut and blow dry

Lesley Smith
3rd Jun 2023
5.0
Appointment verified by SaloniQ Software

Very pleased with results

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Response from Hair By Elements

Thank you for your review Lesley, we look forward to seeing you again at Hair by Elements

TAMZIN YOU ARE AMAZING

Farah Qadir
1st Jun 2023
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

If you want perfect highlights and great conversation from a truly talented young lady, Tamzin is the one. Asian hair is hard to highlight correctly, but she mastered it!

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Response from Hair By Elements

Thank you for your review Farah, we look forward to seeing you again at Hair by Elements