Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.91
534 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Blow dry

Anonymous
19th May 2023
Stylist: Anastasia
4.5

Pleasant experience other than price for a blow dry bit more expensive than I normally pay

Service
Value
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Response from Hair By Elements

Thank you for your review, we look forward to seeing you again at Hair by Elements

Hair smoothing

Laura Magee
18th May 2023
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

Fabulous result with hair smoothing by Anastasia

Service
Value
Result
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Response from Hair By Elements

Thank you for your review Laura, we look forward to seeing you again at Hair by Elements

Cut and colour

Jo Bonser
11th May 2023
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Amazing service as usual. Hair colour is perfect. Ben is my favourite ❤️

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Value
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Response from Hair By Elements

Thank you for your review Jo, we look forward to seeing you again

Updated me

Susan Newman
5th May 2023
Stylist: Jo
5.0

Staff are always friendly and welcoming. Jo listened to my hair style ideas and made them work for my hair. Very happy ?

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Value
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Response from Hair By Elements

Thank you for your review Susan, we look forward to seeing you again at Hair by Elements

Amazing

Evie Cross
29th Apr 2023
Stylist: Tamzin
4.5
Appointment verified by SaloniQ Software

was amazing, very kind and caring staff.

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Value
Result
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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again at Hair by Elements

Lovely highlights

Lucy Denial
27th Apr 2023
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa put in some beautiful highlights into my hair this morning, and it really looks very natural. Thank you!

Service
Value
Result
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Response from Hair By Elements

Thank you for your review and we look forward to seeing you again at Hair by Elements

Cut and blow dry

Jennifer Green
26th Apr 2023
4.5
Appointment verified by SaloniQ Software

I had Rachel who did wonders with my straggly mop.
She was very professional and also friendly

Service
Value
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Response from Hair By Elements

Thank you for your review and we're happy you enjoyed your experience at Hair by Elements

Friendly and professional

Alva Hill
19th Apr 2023
5.0
Appointment verified by SaloniQ Software

We have had a toddler haircut a few times here now and each time the stylists have been fantastic, making our little one feel comfortable (and well fed on biscuits ?). When calling up with the initial enquiry and when we were greeted at the salon by Nicole, she made us feel really welcome and made our experience even more perfect. Great work team!

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Response from Hair By Elements

Thank you for the review Alva we're so happy you all had a fantastic experience from start to finish we look forward to seeing you all on your next visit.

Highly recommended

Fiona Steele
18th Apr 2023
Stylist: Jo
5.0
Appointment verified by SaloniQ Software

Have a regular appointment at Elements - best salon in town.

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Value
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Response from Hair By Elements

Thank you for your lovely review of Hair by Elements Fiona. We look forward to seeing you again

Great experience

Sofia Erleigh
13th Apr 2023
5.0
Appointment verified by SaloniQ Software

Rachel looked after my preteen daughter and made her feel very special and grown up. Great haircut, we are both very pleased. Thank you so very much. We’ll be back again

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Response from Hair By Elements

Thank you for your review. We look forward to seeing you and your daughter again

Fantastic Amazing service

Michaela J Cox
8th Apr 2023
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

Shane is so amazing, makes you feel so warm relaxed and welcomed. So talented with hair styling and highlighting. And so good at advising on which products are best for your hair.

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Value
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Response from Hair By Elements

Thank you for your lovely review Michaela. We look forward to seeing you again at Hair by Elements

Love my hair!

Camile Yeoman
3rd Apr 2023
5.0
Appointment verified by SaloniQ Software

Had extensions, colour and cut with Amy, As always brilliant service and and absolutely love the results. I always look forward to having my hair done.

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Value
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Response from Hair By Elements

Thank you for your lovely review Cam, it's always a pleasure having you in the salon.

Wash, Cut & Blow-dry

Janet Isaacs
2nd Apr 2023
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

A nice experience. . . Very happy with the cut.

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Value
Result
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Response from Hair By Elements

Thank you for your review Janet, we look forward to seeing you again at Hair by Elements

Colour and cut - perfect!

Jane Farrington
2nd Apr 2023
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

As ever, brilliant service from Anastasia. Lovely colours!

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Value
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Response from Hair By Elements

Thank you for your lovely review Jane. We look forward to seeing you again at Hair by Elements

Great cut and style

Christine
31st Mar 2023
Stylist: Melissa
5.0

Very pleased, always a good cut and style.

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Value
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Response from Hair By Elements

Thank you for your review Christine, we look forward to seeing you again at Hair by Elements

Superb

Hanna Wisniewska
29th Mar 2023
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Pleasure as always to see Ben

Service
Value
Result
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Response from Hair By Elements

Thank you for your review Hanna. We look forward to seeing you again

My first visit to Elements

Lynn Edmonds
24th Mar 2023
Stylist: Tamzin
5.0

This was my first visit and Tamzin understood the problems I had with my haircut and colour from another salon. She immediately put me at ease and suggested a plan of action. Tamzin has cut and styled my hair to perfection and I look forward to my next visit to sort out the colour. The salon has a lovely relaxed feel, good decor and friendly vibe.

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Response from Hair By Elements

Thank you for your lovely review Lynn, and we're happy to hear your enjoyed your first visit with us at Hair by Elements

Great atmosphere

Gaynor
24th Mar 2023
Stylist: Ben
5.0

It’s always a pleasure seeing Ben as I know Ben will let me know what suits my hair and I trust Ben completely, looking forward to experimenting next with the colours, get your thinking ? cap on Ben, much love ❤️ Gaynor ?

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Response from Hair By Elements

We look forward to seeing you again Gaynor. Thank you for your lovely review!

Great service and quality

Pearl Mason Smith
23rd Mar 2023
Stylist: Melissa
4.5
Appointment verified by SaloniQ Software

Great customer service as soon as I arrived and loved how my hair turned out!

Service
Value
Result
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Response from Hair By Elements

Thank you for your lovely review. We look forward to seeing you again at Hair by Elements

Cut and blow

Diane Baker
15th Mar 2023
Stylist: Tamzin
5.0
Appointment verified by SaloniQ Software

My hair has never looked better. Loved the way Tamzin blow dried my hair.

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Value
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Response from Hair By Elements

Thank you for your lovely review Diane. We look forward to seeing you at the salon again.

Fantastic Colour

Alana Young
5th Mar 2023
Stylist: Tamzin
5.0
Appointment verified by SaloniQ Software

Had my highlights done with Tamzin and I couldn’t be happier. The colour is exactly how I wanted it and after a cut and blow dry my hair feels amazing too.

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Value
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Response from Hair By Elements

Thank you for your review Alana. We look forward to seeing you on your next appointment at Hair by Elements

Great as always

Anonymous
5th Mar 2023
5.0

Had another great experience at elements, and Clay did an amazing job again.

Service
Value
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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again at Hair by Elements

Good experience

Sarah Watkin
28th Feb 2023
5.0
Appointment verified by SaloniQ Software

Clay was a delight & really looked after my hair colour

Service
Value
Result
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Response from Hair By Elements

Thank you for your review Sarah. We look forward to seeing you again at Hair by Elements

Low lights

Emma Rowe
28th Feb 2023
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa managed to alter my appointment to fit around what I had requested and I was so grateful! She toned down the blonde by adding some low lights and a really healthy cut. Super happy as always!

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Value
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Response from Hair By Elements

Thank you for your lovely review Emma. We look forward to seeing you again

Hair Cut and Blow Dry

Jackie Dickinson
27th Feb 2023
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia always cuts and styles my hair beautifully always suggesting what would be best and how to look after my hair

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Value
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Response from Hair By Elements

Thank you for your review Jackie. We look forward to seeing you again

Super colour and cut

Sian
17th Feb 2023
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Absolutely beautiful pale lilac and rose colour - perfect for the Spring season, and a super cut to match. Very many thanks Ben!

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Value
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Response from Hair By Elements

Thank you for your lovely review Sian. We look forward to seeing you again at Hair by Elements

Happy customer

Anonymous
16th Feb 2023
5.0

My usual hairdresser was ill but the salon kindly were still able to fit me in. Clay cut my hair into a gorgeous blunt Bob, really happy with it, thank you!

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Value
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Response from Hair By Elements

Thank you for your lovely review. We look forward to seeing you again at Hair by Elements

Another excellent cut!!!

Joan Hanmer
15th Feb 2023
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have my hair cut by Ben.

Service
Value
Result
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Atmosphere
Response from Hair By Elements

Thank you for your lovely review Joan. We look forward to seeing you again at Hair by Elements

Great cut

Dan Young
12th Feb 2023
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

As always Shane did a great job on an old man’s hair.

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Value
Result
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Response from Hair By Elements

Thank you for your lovely review Dan. We look forward to seeing you again at Hair by Elements

Blow dry

Zorana Pintar
11th Feb 2023
5.0
Appointment verified by SaloniQ Software

Clay did my hair today and I love it! She is polite, listened what I would like and delivered it! Thank you Clay for your effort,

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Value
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Response from Hair By Elements

Thank you for your lovely review Zorana. We look forward to seeing you again at Hair by Elements

Blow dry

Zorana Pintar
11th Feb 2023
5.0
Appointment verified by SaloniQ Software

Clay did my hair today and I love it! She is very polite, listened what I would like and delivered it! Thank you Clay for your effort,

Service
Value
Result
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Response from Hair By Elements

Thank you for your lovely review. We look forward to seeing you again at Hair by Elements

Highlights and Cut

Elizabeth Read
9th Feb 2023
Stylist: Tamzin
4.5
Appointment verified by SaloniQ Software

Fantastic service as always!

Service
Value
Result
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Response from Hair By Elements

Thank you for your lovely review Elizabeth We look forward to seeing you again at Hair by Elements

Great colour

Pamela Johnstone
3rd Feb 2023
Stylist: Anastasia
4.0
Appointment verified by SaloniQ Software

As always Anastasia took time and really did a great job, making my hair look alive again!

Service
Value
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Response from Hair By Elements

Thank you for your lovely review Pamela. We look forward to seeing you again at Hair by Elements

Hair straightening

Anne Jones
3rd Feb 2023
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

Brilliant from start to finish

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Value
Result
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Response from Hair By Elements

Thank you for your lovely review Anne. We look forward to seeing you again at Hair by Elements

Colour / cut

Laura Magee
27th Jan 2023
Stylist: Anastasia
5.0

My hair always looks and feels fantastic after Anastasia works her magic .

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Value
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Response from Hair By Elements

Thank you for your lovely review Laura. We look forward to seeing you again at Hair by Elements

Best hair cut in forever

Sophie Dyer
25th Jan 2023
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Absolutely amazing haircut! Best Sharp cut I’ve ever had! Perfect! Will come back again!

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Hair

Louise Brockley
23rd Jan 2023
Stylist: Tamzin
4.0

Looked ok in the salon but when I got home my hair was fuzzy and unkempt - not smooth as I would have liked it and how it usually is. Could’ve dried it better myself. Will have to put it up or use straighteners tomorrow.

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Gents cut

Mark Longley
21st Jan 2023
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

Excellent visit. Great cut, great experience. Melissa is my type of stylist, sensible chat, “down to earth” approach. All good for me

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Response from Hair By Elements

hi Mark we're glad you enjoyed your experience, we look forward to seeing you in the future

Excellent

Vanessa Chater
20th Jan 2023
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

Shane made history! My husband told me my hair looked nice. That never happens! Thank you for a great cut.

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Response from Hair By Elements

Thats great news!! We're glad your happy with your service we look forward to seeing you in the future

Lovely hairdresser

Debra Treadwell
20th Jan 2023
Stylist: Melissa
5.0
Appointment verified by SaloniQ Software

The hairdressers is a lovely friendly place. I always feel welcome and the staff are very accommodating. It’s a pleasure having my hair cut

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Value
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Response from Hair By Elements

Thank you Debra for you lovely review we look forward to seeing you again soon

Review

Anonymous
19th Jan 2023
5.0

Very very good. Shane took his time and it paid off. I don't like like going to hairdressers but both Zoe and Shane took some of the stress out if the visit. Thank you

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Value
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Response from Hair By Elements

Thank you for your review we're glad you had a great experience and look forward to seeing you in the future

Great haircut

Lord Wriggers
17th Jan 2023
Stylist: Shane
5.0
Appointment verified by SaloniQ Software

I was lucky enough to get a short notice appointment today. From the moment you arrive you are greeted by the excellent front of house. I was offered a lovely hot drink which was most welcome on such a cold day. Haircut was exactly as I requested. Thanks Shane Always a warm welcome and a happy ending (great haircut).

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Response from Hair By Elements

Thank you for your amazing review of Hair by Elements. We're glad we could accommodate you at short notice. It was a pleasure having you in the salon and we look forward to seeing you again

The perfect Salon

Mandy Atkinson
15th Jan 2023
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

As always, a, 'Cut above the Rest,' with Ben!
Would not dream of going anywhere else.

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Value
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Response from Hair By Elements

Thank you for your lovely review, we look forward to seeing you again in teh salon

Staff

Tracy Coston
14th Jan 2023
4.5

After a disastrous perm the staff were absolutely amazing at looking after me and trying their very best to put it right.
I can't thank Jackie enough for her understanding and non judgmental approach, She was absolutely amazing.
I know that my hair will get the best treatment from the salon.
Thank you all so much x

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Response from Hair By Elements

Thank you for your review Tracy. We look forward to seeing you again at Hair by Elements.

Highlights and fresh hair cut

Micol Antonini
13th Jan 2023
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

This the third time for me in this saloon and as always, it’s a pleasure. Anastasia is so careful and caring whit every customer. In my case, she made beautiful highlights and a fresh hair cut. Thank you so much for your amazing job ♥️

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Response from Hair By Elements

Than you for your amazing review. We look forward to seeing you in the salon again

Mrs

Luisa Stirrup
10th Jan 2023
Stylist: Ben
5.0
Appointment verified by SaloniQ Software

Wonderful experience!
I feel beautiful!
Thank you Ben

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Value
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Response from Hair By Elements

Thank you for your review. We look forward to seeing you again in the salon

Amazing!

Erica Jardim
9th Jan 2023
Stylist: Shane
5.0

Professional as always.
I always leave knowing I got the best hair style in the area. ?

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Response from Hair By Elements

Thank you for your lovely review Erica. We look forward to seein gyou again at Hair by Elements.

Perm

Tracy Coston
9th Jan 2023
3.5
Appointment verified by SaloniQ Software

So disappointed, I could've cried.
I wanted a loose perm and to look modern and trendy, I was horrified, I tried to talk myself into liking it but it really is not what I wanted. I can't wait till it grows out.
It's so tight and I totally regret getting it done.
The staff are absolutely amazing and very kind but my hair is my pride and joy and right now I am full of regret

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Response from Hair By Elements

Thank you for taking the time to call us regarding your appointment. We look forward to seeing you again on Saturday in regards to your previous appointment

Restful

Jacqui Robinson
8th Jan 2023
Stylist: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia is always a joy to be with and makes me feel relaxed. Her hairstyling skills are top notch.

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Response from Hair By Elements

Thank you for your lovely review Jacqui. We look forward to seeing you again at Hair by Elements

Regular trim

Kevin Eldred
27th Dec 2022
Stylist: Shane
5.0

Excellent cut as always, so pleasant atmosphere love all the staff.

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Response from Hair By Elements

Thank you for your lovely review Kevin. We look forward to seeing you again at Hair by Elements