Disaster!
1.0
Appointment verified by Shortcuts Software
Unfortunately I have not had a great first (and last) experience with this salon.
I had a very friendly consultation with one stylist, which later changed due to me having to rearrange the appointment.
I wanted (almost) black and blonde highlights, but ended up with a lot of jet black with grey and purple highlights. It literally added 10 years to my 38 years. I was devastated and my husband was horrified.
After getting home and looking at it properly I could see the colour was sloppy, uneven and in general just awful. And it wasn't until later that my husband pointed out that the back of my neck was still covered in black dye, which hadn't been washed off. I have photos but unfortunately not able to upload them onto this review.
Definitely not worth the almost £200 I was charged for the (dis)pleasure.
I called up immediately letting them know I needed it to be corrected and was allocated an appointment for in two days.
When I arrived today and spoke with the same stylist she initially tried to tell me it was the black mixing in making it look grey/purple. I told her no, it WAS grey/purple. After she agreed that it looked purple and applied a correction toner. Eventually, after two different applications, it was improved. But by far from perfect and still an array of different shades. At this point I said it was fine and left.
To be honest I am extremely disappointed with the whole experience. I expected a much higher standard.