We are Edward James, four award winning and beautiful boutique salons in South London.
Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.
Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!
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Hair
Ellie is clearly experienced and competent, but also warm and intuitive. A great combination
Dear Malini
We appreciate you taking your time to rate your recent visit in our Richmond branch. We are happy to hear that your visit with Ellie was amazing and you had a good experience. Looking forward seeing you back in the salon soon.
Best Wishes
Edward James London - Richmond
Fantastic service from start to finish! Overall experience is so relaxing and luxurious, with every member of staff I encountered being super helpful. Always happy with Dejan’s services, left so pleased with my hair! Can’t wait for next appointment.
Hi Charlotte,
Thank you so much for taking the time to leave us a review. It means a lot to us that you had a fantastic experience at our salon. We are thrilled to know that our team was able to provide you with a relaxing and luxurious experience. We take pride in being attentive and helpful to all of our clients.
We're delighted that you were happy with Dejan's services. We will pass along your compliments to him and we can't wait to have you back for your next appointment. We promise to continue delivering excellent service to you every time.
Thank you again for choosing our salon. It was a pleasure having you as our client.
Best wishes,
The Team at Edward James London - Richmond
Beautiful salon with fabulous stylists. Luxurious but laid back surroundings, a quick walk from Richmond station. Vicky is a highly skilled colourist and stylist.
Hi Sally,
We are delighted to hear that you enjoyed your visit to our salon and loved our luxurious yet laid-back surroundings. Thank you for highlighting our talented team, especially Vicky. We strive to provide high-quality services to all our clients and we are glad that you had a great experience.
We hope to see you again soon for another pampering session at our salon.
Best regards,
The Team at Edward James London - Richmond
It was lovely as always. Such a great atmosphere and very nice staff. Dejan is really skilled and great at conversations. Will definitely go there again.
Hi Petra,
Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you had a great experience at our salon. We pride ourselves on providing a welcoming and friendly atmosphere, and it's wonderful to know that our team and Dejan in particular made a positive impression on you. We can't wait to have you back in our salon again soon.
Take care,
The Team at Edward James London - Richmond
Amazing - I feel very confident in Ellie’s advice on styling and quality of hair cut. Thank you!
Hi Katherine,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience at our salon. We're glad that you feel confident in Ellie's advice and were happy with the quality of your haircut. It means a lot to us that you were satisfied with your visit.
Thank you for choosing our salon and for your kind words, Katherine. We appreciate your support and look forward to seeing you again in the future.
Warmly,
The Team at Edward James London - Richmond
Natalie was amazing!
I came in feeling very nervous about having to make a big change and big cut due to my psoriasis. Natalie however took the time to make me feel very comfortable and show me all the gentle products she will use to relieve my itchy scalp. The explanations were clear and delivered with such kindness. My overall experience has been by far the best since this was my first time ever using this salon. I will most definitely be a repeat customer as I don’t think I want anyone else except Natalie to touch my hair!
Hi Munnam,
Thank you so much for your lovely review! We are thrilled to hear that Natalie provided you with an amazing experience at our salon. It's wonderful to hear that she made you feel comfortable and took the time to understand your scalp situation. We always strive to provide our clients with the best possible service and it sounds like Natalie did just that for you.
We're so glad that you left feeling like a new person. That is exactly what we aim for here at Edward James London - Richmond. We truly appreciate your feedback and look forward to pampering you again in the future.
Sincerely,
The team at Edward James London - Richmond
Always a wonderful experience! Very happy with my hair. Felt like a real treat and such lovely, friendly staff. Thank you!
Dear Emilie,
Thank you for your lovely review! We are so happy to hear that you had a wonderful experience at our salon. We are glad that you were satisfied with your hair. We take great pride in making our clients feel pampered and relaxed during their visit.
Your kind words about our staff mean a lot to us. We believe that a friendly and welcoming atmosphere is key to creating a positive salon experience. We are grateful for your recognition of their efforts and will be sure to pass on your appreciation to them.
Thank you again for choosing our salon and for taking the time to share your positive feedback. We look forward to seeing you again in the future.
Best regards,
The Team at Edward James London - Richmond
This is the second time Vicky has coloured my hair and I’m honestly able to say that no other colourist has ever come close to the results that she has. My hair is highlighted blonde and looks so incredibly natural. She is so clever not just at a natural colour but also at understanding exactly the look I’m hoping for.
The salon is lovely and so many brilliant extras - a much appreciated stress relief start to the colour after a busy day for example is wonderful.
Thank you!
Hi Andria,
Thank you so much for your kind words and for choosing our salon. We are thrilled to hear that Vicky has met your expectations for the second time with your hair color. Our team always aims to provide our clients with the best possible results and a stress-free experience, so we are happy to know that you enjoyed your visit.
We take great pride in our salon and the added extras we offer to make your visit even more enjoyable. We are fortunate to have talented stylists like Vicky who not only achieve natural-looking results but also understand your desired look.
Thank you for taking the time to leave us a review. We can't wait to see you again at our salon.
Best,
The team at Edward James London - Richmond
Barda was amazing! Hard to find someone who’s great at both cut and colour but she got mine spot on. Will definitely be back - thank you!
Hi Georgia,
Thank you so much for your wonderful review! We are thrilled to hear that Barda provided you with an amazing experience at our salon. We appreciate you choosing our salon and we look forward to having you back for your next appointment. Thank you again for your kind words and for supporting our salon.
Best regards,
The team at Edward James London - Richmond
Fabulous refresh, a quick in between appointment that lifted my high colour and my spirits !
Hi Beverley,
Thank you so much for leaving us a lovely review! We're thrilled to hear that you had a fabulous refresh at our salon. Making our clients feel great is one of our top priorities.
We hope to see you again soon for your next appointment, and please don't hesitate to let us know if there's anything else we can do to make your experience even better.
Best regards,
The team at Edward James London - Richmond
Edward and his team at Richmond are without doubt the best hair stylist and hair salon I have ever been to. From start to finish, the experience was exceptional. Attention to detail is amazing from the beautiful head and shoulder massage, the friendliness, the advice, the tray presentation with drinks, the beautiful, stylish environment and of course finally the hair. What can I say. Edward is an absolute star. I’d forgotten that my curly mad hair could actually be cut, coloured and styled to make me look and feel good again. He did that and now this is the only salon I will visit from now on. The salon is beautiful and is such a relaxing environment to settle into for a couple of hours. The chair massage when your hair is washed is another lovely touch to help with the relaxation process and they know how to actually wash your hair, not just stroke it like I have experienced elsewhere. Edward obviously trains his team very well and has a lovely relationship with them which is obvious. They all love and respect him. Good for any successful business - keep your team happy and they will look after you which in turn looks after the clients. Try it and you won’t regret it.
Dear Dawn,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had an exceptional experience at our salon and that you were impressed with our attention to detail.
It's wonderful to know that you enjoyed our head and shoulder massage. We take pride in creating a beautiful and stylish environment for our clients to relax in. And of course, we are glad that you were happy with your hair - Edward is truly a star!
We truly appreciate your loyalty and we look forward to welcoming you back to our salon.
Best regards,
The team at Edward James London - Richmond
I loved everything about the place, very kind people and an amazing salon in general
Hi Alisa!
Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you loved everything about our salon! Our team strives to make every guest feel welcomed and comfortable during their visit.
We also take pride in our space, and we're thrilled that you found it to be amazing. We hope to see you again soon and continue providing you with a wonderful experience.
All the best,
The team at Edward James London - Richmond
Dejan is fantastic. Best haircut, super lovely guy and really talented.
Dear Jason,
Thank you so much for taking the time to leave such a wonderful review for Dejan! We are thrilled to hear that you had the best haircut experience with him. He truly is a talented stylist. Thank you again for your kind words and for choosing Edward James London - Richmond for your hair needs.
Best,
The team at Edward James London - Richmond
Vicky was absolutely amazing. The very best hairdresser I've ever been too, salon was increditable. 10/10 trip advisor. Everyone in the salon was super friendly.
Hi Chloe,
Thank you so much for taking the time to leave this lovely review! Vicky and the rest of our team at Edward James London - Richmond are thrilled to hear that you had such a great experience with us. We are always striving to provide the best services and it's wonderful to know that Vicky's skills and our friendly atmosphere stood out to you. Your 10/10 rating truly means a lot to us.
We can't wait to have you back and continue to make your salon visits incredible! Let us know if there's anything else we can do for you.
Warmly,
The team at Edward James London - Richmond.
I was a model for iona at richmond for a trim and blow dry on my long curly hair. Initially iona was only due to give me a massage and prep for anothe stylist but said stylist was held up and iona then also performed the cut. The staff were friendly and iona was very attentive and efficient.
As a single parent I hardly get to have a true salon experience but I am treated so well at Edward James as a model.
I love edward James's salons, always enjoy going as paid or model experience , and I get the impression that Edward James is a great employer.
Much appreciated!
Lovely experience from the moment you walk in the door - Natalie is an expert and talks you through any issues but more importantly actually listens to every question and concern. Cannot recommend highly enough.
Also stocks fantastic products which you are always encouraged to try while in the salon but never pressured to purchase. And there is a mini-loyalty scheme whereby you can use a % of anything you have spent on services and products towards your next visit.
Hi Shannon,
Thank you so much for taking the time to write such a kind review! We are ecstatic to hear that you had a lovely experience at our salon with Natalie. We will make sure to pass along your compliments to her.
We also appreciate your feedback about the products we stock. We believe in offering high-quality options and are happy to hear that you enjoyed trying them out during your visit. As for our loyalty scheme, we are glad you found it beneficial! We always want to show our appreciation to our loyal clients.
Thank you again for your kind words. We hope to see you again soon!
Best,
The team at Edward James London - Richmond
I have been a huge fan of Edward James salons - and of Natalie in particular - since discovering their newly-opened Putney salon 10 years ago. This time I visited the new Richmond salon and it is GORGEOUS. The same wonderful service in a big, chic, light and airy salon. Very special indeed.
Hi Lindsey,
Thank you for your kind words and for your loyalty to our salon. We are delighted to hear that you enjoyed your recent visit to our new Richmond location.
We take great pride in providing exceptional service and creating a beautiful and inviting atmosphere for all of our clients. We are thrilled that you found our new salon to be just that.
Please know that Natalie and the rest of the team are always here to provide you with the same wonderful service you have come to expect from Edward James salons.
We look forward to seeing you again soon!
Warmly,
The team at Edward James London - Richmond
From my very first call to the salon through to my appointment everything was absolutely perfect.
Having had a bad experience elsewhere prior to finding Edward James I was nervous.
The chap who first took my call really listened to what I was hoping for and helped me find the right hairdresser (Vicky) for my colour needs. He was so patient and helpful!
My colour was perfect, thank you Vicky for understanding me trying to explain what I was hoping and making it a reality!
Everything about the salon is amazing. On arrival the salon is incredibly welcoming and the receptionist was lovely and the unexpected touches really enhanced the whole experience - I won’t say what they are here so that you can be as pleasantly surprised by them as I was!
Unhesitatingly recommended with pleasure. What a joy to have you in Richmond!
Dear Andria,
Thank you so much for taking the time to share your experience at our salon. We are absolutely thrilled to hear that everything was perfect from the moment you called us to your appointment with Vicky.
We understand how nerve-wracking it can be to try out a new salon, especially after a bad experience elsewhere. We are so grateful that our team member was able to help you find the perfect hairdresser for your colour needs.
It's so lovely to hear that Vicky was able to understand and bring to life your vision for your hair. I will be sure to pass on your kind words to her, it will mean a lot to her.
We are delighted that you felt welcomed and appreciated our extra touches. Our team works hard to make sure our clients feel pampered and at ease while visiting us. Thanks again for recommending us with such enthusiasm.
We hope to see you again soon at our salon. Until then, stay fabulous!
Warm regards,
The team at Edward James London - Richmond
Have been seeing Dejan for a couple of years now and actually followed him from putney to Richmond branch. Consistently excellent service and the place has a lovely interior and friendly professional staff. Will continue to go every 2 weeks.
Hi David,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Dejan has been providing you with consistently excellent service. We're happy to have you as a loyal customer and we look forward to seeing you again.
Best,
The team at Edward James London - Richmond
Ursula was great, understood perfectly what I needed. Very happy with the result!
Hi Maria,
Thank you so much for leaving such a lovely review! We're thrilled to hear that Ursula provided you with a great experience and understood your needs perfectly. We're delighted that you're happy with the result and we hope to see you again soon.
Warmly,
The team at Edward James London - Richmond
This was my second visit to the salon and after the first this was a massive disappointment. I was hoping to get my hair dyed but was not presented with an options list and so left with my hair basically looking the same as when I went in. Considering I spent £150 I am less than impressed.
Dear Sarah,
Thank you for taking the time to share your feedback with us. We can only apologise that you felt the second visit didn't live up to the first and we are sorry that we did not meet your expectations this time around.
Our Richmond management team have been trying to reach you so we can gain a better understanding of the issue. Our team are trained to carry out a full consultation before each appointment in order to obtain information and to discuss options with the client. Our Stylists are unable to move forward with the service until this discussion has taken place so we would really appreciate being able to learn which part of the consultation process could be improved and where we potentially went wrong.
We truly value the input from our clients so we can continue to better our performance - both in our overall guest care and the quality of hairdressing services we provide. We do hope to have the opportunity to make it up to you in the future and would really appreciate it if you could please reply to our management team so we can be certain to provide the necessary education where required.
Thank you again for your feedback, we hope to welcome you back into our salon again soon.
Kindest regards,
The Team at Edward James London - Richmond
This review is long overdue! I have my roots colour, cut and blowdry done by Dejan monthly who I have been with for more than a year at his previous work location and now at EJ in Richmond. Always incredibly pleased with my hair and people always commenting on the style plus colour. The whole experience at this salon - from massage, shampoo to blowdry - is first rate.
Dear Cristina,
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you have been a loyal customer of Dejan's for over a year, and that you continue to be pleased with your hair every visit. We are also grateful for the compliments you receive from others on your style and color.
It is our priority to provide a best experience for all of our clients, from the moment they walk through our doors until the moment they leave. We are happy to hear that you have enjoyed every step, from the relaxing massage to the perfect blowdry.
Thank you again for choosing our salon, and we can't wait to see you at your next appointment.
Best regards,
The team at Edward James London - Richmond
This new Richmond salon is fabulous.
Same amazing reliable service from Ed in gorgeous and comfortable surroundings.
Hi Priya,
Thank you so much for your lovely review! We're thrilled to hear that you had a fabulous experience at our salon in Richmond. Our team works hard to make sure every visit is enjoyable and our surroundings are comfortable for all our clients.
We're glad that you found our service to be amazing and reliable, and we'll be sure to pass on your kind words to Ed. Thank you for choosing to visit our salon.
Best regards,
The team at Edward James London - Richmond
I religiously make a pilgrimage from deepest, darkest West Sussex to see Edward James, chief coiffeur, every six weeks because no one comes close to making my hair look as fabulous or, more importantly, making me feel like me again. Not head down, stooped, ‘don’t look at my hair’ me, but …… ME!!!
As Clare wisely says in ‘Fleabag’: Hair is everything!!
Xxxx
Hi Charlotte,
Thank you so much for such a lovely review! We are thrilled to hear that we have been able to meet your expectations and make you feel like yourself again.
We can't thank you enough for your continued support and for traveling all the way from West Sussex every six weeks to visit our salon. It means a lot to us to have such loyal and satisfied clients like yourself.
We look forward to seeing you again soon and helping you feel fabulous!
Best,
The Team at Edward James London - Richmond
I religiously make a pilgrimage from deepest, darkest West Sussex to see Edward James, chief coiffeur, every six weeks because no one comes close to making my hair look as fabulous or, more importantly, making me feel like me again. Not head down, stooped, ‘don’t look at my hair’ me, but …… ME!!!
As Clare wisely says in ‘Fleabag’: Hair is everything!!
Xxxx
Hi Charlotte,
Thank you so much for such a lovely review! We are thrilled to hear that we have been able to meet your expectations and make you feel like yourself again.
We can't thank you enough for your continued support and for traveling all the way from West Sussex every six weeks to visit our salon. It means a lot to us to have such loyal and satisfied clients like yourself.
We look forward to seeing you again soon and helping you feel fabulous!
Best,
The Team at Edward James London - Richmond
Vicky is just a resoundingly lovely young woman and a great hairdresser. What’s not to like? I love the new salon in Richmond. Great ambience.
Dear Deirdre,
Thank you so much for your kind words in your review. Vicky is truly a gem and we are fortunate to have her on our team. We are delighted to hear that you are satisfied with your experience at our new salon in Richmond.
We are honoured to have earned your trust and we look forward to continuing to exceed your expectations in the future. Thank you for choosing our salon for your hair needs.
Best regards,
The Team at Edward James London - Richmond
Another perfect haircut from Natalie in a beautiful salon
Dear Margaret,
We are so thrilled to hear that you had a positive experience at our new salon in Richmond! Thank you for taking the time to leave a review.
We are so pleased that you found our salon to be beautiful and that our team of professionals were able to meet your needs. We will make sure to pass on your compliments to Natalie for giving you the perfect haircut.
We hope to see you again soon for another five star service!
Kindest regards,
The team at Edward James London - Richmond.
Absolutely loved my first time at Edward James in Richmond, Barda was amazing and listened to exactly what I wanted. So happy with my cut and blow dry.
The whole salon experience was seamless and relaxing and would 100% recommend
Hi Becca,
We are thrilled to hear that you had a great experience at our salon in Richmond! Thank you for taking the time to share your review with us.
It makes us happy to know that Barda was amazing and listened to your hair needs. We will definitely pass on your kind words to her. We are also glad that you left our salon feeling happy and satisfied with your cut and blow dry.
We take pride in providing a seamless and relaxing salon experience for our clients and it's wonderful to hear that we were able to achieve that for you. Thank you for recommending us, we truly appreciate it.
We look forward to seeing you again soon.
Warmly,
The team at Edward James London - Richmond
I absolutely love coming to Edward James. The salon itself is so inviting, calm & relaxing. I have booked with Vicky twice now and I would highly recommend her to my friends and others. She’s super friendly and warm. Really happy with the colour & cut and will be back again! Thank you!!
Dear Claire,
Thank you so much for your kind words and recommendation. We are delighted to hear that you had a great experience at our salon and that Vicky took such good care of you. We pride ourselves on creating a calming and inviting atmosphere for our clients, and we are glad that you found it to be so. It is wonderful to know that you were happy with your color and cut and we look forward to welcoming you back again soon.
Warm regards,
The team at Edward James London - Richmond
Excellent salon and everyone is so friendly. My hair looks amazing! Thank you!
Hi Helen,
Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you had an excellent experience at our salon and that you love your amazing hair. Our team takes great pride in creating a welcoming and friendly atmosphere for our clients.
We hope to see you again soon and continue to provide you with top-notch services!
Best regards,
The team at Edward James London - Richmond
I was introduced to Natalie via a friend as I was growing out my grey and finding it tricky to manage. Nat put me immediately at ease and talked me through some solutions with cut and a bit of colour to blend the differences. The outcome was amazing and I’m hooked! It’s a lovely treat to myself to come to the salon for a bit of pampering- I follow Nat to the different salons depending on the day and they are all lovely and the team are consistently brilliant. Thanks
Dear Emma,
Thank you so much for your lovely review! We are so glad that you were introduced to Natalie and had a wonderful experience with her. As a team, we strive to provide our clients with the best possible service and results, and we are thrilled to hear that you were happy with your cut and color.
We always want our clients to feel comfortable and relaxed during their visit to our salon, and we are glad that Natalie was able to put you at ease. It's great to hear that you are now a loyal client and enjoy treating yourself to some pampering at our salon.
We appreciate your kind words about our team and our different locations. We work hard to maintain consistency in our services to ensure all of our clients have a great experience, no matter which salon they visit.
Thank you again for taking the time to share your feedback. We look forward to welcoming you back to our salon in the future.
Kindest regards,
The team at Edward James London - Richmond
I love this salon, great staff, great customer service and a lovely ambience/ all stylists are skilled
Had a good experience with both Ursula and Lenson
We are Edward James, four award winning and beautiful boutique salons in South London.
Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.
Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!
