Avoid ***** ...I booked a Brazilian via Groupon and went for my appointment. She applied very little product and basically it was a waste of time and £55..after my complaint -she offered to redo it . Great - felt I was dealing with a professional now. On the day of my second appointment (which I had made time especially to attend in my now busy schedule post lockdown)- she had the cheek to cancel me a couple of hours before my appointment! I had only reconfirmed our appointment the day before! Her excuse was that she had got mugged/robbed in the salon a few days before hand and didnt want to be alone . None of this was mentioned before even with the reconfirmation . I'm travelling in 2 days time and she wouldn't accommodate me at a time that worked for me which is the least she should have done after messing a customer around ..She was nice enough the first time around -but as soon as there is an issue,the aftercare of a client is where the class (or lack of ) a professional shows . People want 5 star reviews,but they should earn them . This review is genuine of my true experience with ***** ..previous reviews have also highlighted issues of same day cancellations... not great .Avoid at all costs.. I dont recommend ***** at Glo ...after the years in the industry she claims she has- she still relies on Groupon for customers ,which says it all really . Customer isnt always right - but here she was extremely unprofessional...I've wasted 6 hours of appointment time and money . Avoid...there are many other decent hairdressers around . Read their reviews .
Purchased a groupon deal for wash, cut and blow dry. Tried on numerous occasions to make contact by telephone, and email. Even left message on answerphone to ring me back. Phone call and email was ignored. Having now read other reviews it seems they dont like Groupon customers.
