Millimetre in New Malden

Felt rushed /got soaked water running down my back /still no refreshments /we pay quite a lot of money for a poor service

***** Cut my hair- I only wanted a trim she didn’t stop I ended up with an uneven mess- during COVID - I expected her to wash her hands which she didn’t, she saw to one lady before me then sat me down in a dirty chair, she also picked up her comb and scissors that were covered in hair. very unhygienic. Won’t be going back

Haircut was dreadful uneven and patchy, came in on a standby service . The hairdresser was pleasant. But the old re
Receptionist get talking over the hairdresser shouting- making the hairdresser uncomfortable- so therefore made my hairdresser nervous -went to pay My bill the receptionist took my bill very abruptly. And was rude. Made ny experience uncomfortable. Won’t be coming back

I’ve used to be a client of Maureen’s and Kerry and Louise cut my hair, l feel the receptionist is absolutely rude, she has no warmth she’s very ignorant. shes not a good advert for the business at all . I feel I will not be coming back to the salon again, I have friends That come to millimetres as well they also feel the same. Such a shame been coming to the salon for 26 years.

The salon itself has gone down hill, always looks untidy never looks clean the staff look over worked ; which makes the morale very down everyone seems to be doing 3 jobs in one go . Such a shame.