Luminis in Canary Wharf

My experience of coming to Luminis was brilliant. I booked for a Cloud 9 treatment and it did not disappoint. Viktorija was brilliant, she relieved alot of my tension in my shoulders and neck and will be booking there again ?

Keisha excellent as always

Fantastic friendly service and extremely relaxing.

The nail polish has not worked for my fingers I wouldn’t of bothered leaving a review as I have discussed this with the manager, and I’ve been informed it is my nails not your products and service. However when I left my thumb nail which was redone is awful! this morning when I looked at my nails I was shocked to see that one of my nails the polish has completing come off , I have no idea where it’s never ever happened before . I feel very disappointed with this. not only have I had to come back and re do my nails I’ve paid a lot of money - compared to other local providers . The staff are lovely the message service that I have a package for is excellent but the nails never again. I think it would be good to have some kind of refund . I’ve taken a picture of both nails . Thank you wait for your call

Tara was amazing, she was professional and I would recommend her as she made me feel very comfortable and it was just a relax and calm atmosphere. She was was absolutely amazing.

Very nice and professional staff! Very Satisfied with the services.

Emma is an amazing manager and Tara was great too

Really got to the spot - highly recommended

Excellent manicure and pedicure by Viktorija.

Great value girls always listen too what you want so helpful , Emma always try’s to me in at short notice.Highly recommend.

Brilliant personalised massage, feel very relaxed now!

Amazing! An hour of tranquility, leaving all your stresses and worries at the door. Left feeling so refreshed with a glowing face.

Great massage for my back felt like I’m fresh!
Sarah was very professional!

It was an amazing exp. my nail beautician was just awesome. She even suggested an awesome colour for my nails! Loved it!

I had an amazing massage, it made me feel totally invigorated, refreshed and ready to the world on again.

Great spray tan Very polite staff friendly atmosphere will definitely book again

For my treatments I chose a swedish back, neck and shoulder massage followed by a facial that was tailored specifically to my needs and left my skin glowing. Staff are very friendly and helpful. I can’t wait to go back.

Left feeling great again.

Emma and her colleagues Lucy,Kesha n chevente are the best. They always greet with calm and pleasant manner with quality in all therapy sessions. It’s been a year I am regular to this Place highly recommended! Perfect place to feel beauty with soul!

Great manicure!

Keisha, is an amazing asset as a massirist and general practitioner to your brand. Her understanding and attentiveness in listening to the areas that need key focus and attention whilst providing a well rounded massage is spot on. I have and will always use Keisha as my preferred massurist!

Staff was very friendly and professional and the treatment was just as expected- great!

Amazing service as always

I had a massage with Keisha, I was very stressed when I arrived but as soon as I walked in the ladies at reception couldn’t do enough for me. I did need to fill out a form but whilst I was doing that one lady got me some water and another took my bags and jacket. They were extremely busy that day yet all of them took the time to help. Then my massage.. well it was outstanding. Keisha couldn’t have done more if she tried. What started as a stressful morning finished with me not having a care in the world. I will definitely recommend not only keisha but the whole experience was amazing. Thank you Luminis for turning my day around

I never have a bad treatment here. Always friendly, always professional, and always great results.

Absolutely awful! Firstly, I was not asked at the beginning how I would like the massage to be done, so I had to point out that I would prefer only neck and shoulders to be concentrated on. Secondly, massage took only 20 min and when I asked why ***** was quite abrupt saying that I was late because I went to the toilet and she had got back to back clients so could not spend more time with me. The fact that I was waiting for her in the room was not considered. Also, being a regular client I don’t remember the length of treatment was ever dependable on me being late. When I had my massage with Emma we started 10 min late and I was given full 30 min.

Thirdly, ***** did not seem professional enough and I left the treatment with a continuous pain in my shoulder which was never he case in the past with other therapists. In rope of that she did not wash her hands before the procedure which did not add any comfort.

Very disappointed and hope to never experience such a dreadful treatment again.

Nadya

Good service, friendly team, nice atmosphere

Great service as usual

I was seen by Lucy for a 45 minute massage and was nice and relaxing.

Really friendly staff, relaxing atmosphere and wonderful treatment with Viktorija - would highly recommend to those in Canary Wharf

Outstanding service, Victoria is really friendly makes you feel really relaxed and enjoy the time your there.

I had my lashes done with Viktorija who’s attention to detail was absolutely amazing! It took a while to have a full set but the outcome was out standing! I’ve had lots of lashes in various different salons and I can honestly say she is the best I’ve ever come across!!

I have been going the this spa regularly for more than 10 years. The staff is wonderful and the treatments are amazing.

This spa for treatments is Too much of a gamble. Had a wonderful facial two weeks ago. Went back to have the same and the lady who did the treatment was late rude and not consistent with the standard one would expect from this salon. Firstly she was sick which was unnerving. She didn’t warm her hands, explain what products she was using or ask for any of my preferences ie pressure or where I wanted the massage (my previous visit I was offered all these courtesies. Her skill was awful she hadn’t cleaned my face of hair so i had hair whilst she was putting on whatever she was applying to my face. She didn’t wash it first before applying what I later found out was the acid. She didn’t apply any lip protection so I ended up having the acid in my mouth. When I explained it she didn’t offer anything to assist. Awful experience I will not be revisiting this salon.

Very relaxing and friendly experience. Beautiful shellac application.

Fab! Will definitely be back!

I’ve had several different treatments given by different therapists and can honestly say that every single treatement delivered was of very high quality. Facial, massage, manicure, waxing. Very friendly and professional staff, highly recommend and have recommended to friends.

Keep up the good work!

Super Facial by Emma as always

Lucy was brilliant as always

I always have a great tan with Luminis! The ladies are so friendly there am always made to feel very welcome.

Excellent service and lovely staff! Just too hot in the. salon tonight.

Shalisa did a very good job getting rid of my horrible back pain!

Excellent and amazing, I feel really good after d treatments today. Coming back.Tanks to my therapist.

Excellent all round treatment

Great treatments and lovely therapists

Facial felt lovely afterwards. The spoiling factor is that the treatment room is very cold which spoilt the experience. I think if the room is that cold then the blankets should be warmer, softer and cosier of which they were not.

A gorgeous treatment and lovely staff

Facial felt lovely afterwards. The spoiling factor is that the treatment room is very cold which spoilt the experience. I think if the room is that cold then the blankets should be warmer, softer and cosier of which they were not.

Always professional, friendly and the girls do an excellent job.

Every visit whether it be for a quick wax, eyelash tint, facial or massage you can guarantee a warm welcome and excellent treatments. A very personal but professional service.
Lucy is just fab!