Are you looking for a salon that has a happy, fun and friendly environment?
Do you want to find a stylist that enjoys looking after your hair and cares about you?
Welcome to the 'Ella Experience' !
Are you looking for a salon that has a happy, fun and friendly environment?
Do you want to find a stylist that enjoys looking after your hair and cares about you?
Welcome to the 'Ella Experience' !
Read more...As always great service.
Lucie did my hair perfectly and was lovely too chat to, will be coming again soon to get my hair cut :)
Really great experience yesterday! Very happy with the colour advice and cut. Have already rebooked.
My first time at the salon was incredible. Very personable staff, the service was excellent and my stylist Sophie is very talented in her work.
Service ok overall. Thanks
It was lovely and quiet in the salon to begin with, air conditioned and comfortable. First time colouring here, good results, efficient process. Lovely head massage. What more could I ask for?
Poppy’s been colouring my hair expertly this year so much so I felt brave enough to have my first cut in a very, very long time. So glad I did, combined with my colour, highlights, toner and sassy cut my hair feels amazing and date I say I feel great!
Felt totally ripped off at Ella - was charged £48 for a 15 min dry trim! How do they justify that…?
Hi Sue,
I just wanted to get in touch as I think there may be some confusion around the pricing and times of your recent apt with Letia.
You were booked for a Colour and 15 minute blow dry - the blow dry was charged £16.
We have no record of you being charged for a £48 dry trim.
I can see you came in the week before with Mel for a wash cut and blow dry.
I hope that reassures you and that you no longer feel ripped off.
I will resend the email receipts for your reference.
The team always strive to give a 5 star service so please do let me know the reasons marking us down so that I can address any issues.
I look forward to hearing from you,
Daniela
[email protected]
Another lovely couple of hrs in the chair being advised and cut by Mollie. Walked away with something a bit different and exactly what I asked for. Mollie always considers my needs as I always fancy a change!!!
I was very pleased with my hair cut and blow dry today.
Poppy did exactly what I asked and the finished result is one of the best hair cuts I have had for a long time!! So well done.
I was worried about getting my hair cut but Poppy listened to me and checked with me and fully understood what I wanted. Am so pleased with my cut, Will definitely be returning.
Very happy Lovely stylist very patient and friendly would highly recommend
Jade is an excellent stylist and has done another great job with my hair 👏
A lovely lady,very friendly and I left feeling very happy with my hair
Amazing team , place and products
Great cut. Always excellent service
Very enjoyable experience. I have been to many salons in Cheltenham looking for the best fit for me. No need to look any further. Thank you
Amazing experience with Poppy as always - love my colour and cut!!
As always, a fantastic cut in a friendly, sustainable salon. Thank you, Mel.
Mel looks after my hair so well. She listens, understands what I’m saying and acts. I have had a few appointments with Mel and have never left disappointed. Thank you.
Jade is always so amazing and talented with how she styles and cuts hair, especially as mine is notoriously frizzy and needs a lot of TLC! she gave me lots of layers and knows exactly how to give my hair direction to really bring out my salt and peppers. She is the loveliest and I can't recommend her enough, and she is so sweet!
Delighted with my new hair coour !!
Thank you Sophie
I’ve seen Jade several times now and am always pleased with the result.
The Salon offers a lovely relaxing experience.
Mollie does an amazing job. I always leave the salon very pleased.
Always a lovely experience at Ella Hair .
Jade always gives me great advice on my hair and does a fabulous colour and cut .
A very friendly and welcoming salon.
Very happy with my haircut with Mel today, and products used
I was pleased with my first visit to the salon. My stylist listened to what I wanted, even gave me tips on how to create waves in my hair myself. I prefer to just sit, relax and have my hair done rather than chat and Poppy appeared to be aware of this.
Today was the first time for me to be a client at Ella's. Sophie was new to me and I to her. Sophie had no idea how my hair takes to colour and the way it behaves. Yet Sophie listened to my ideas and made suggestions which absolutely paid off. The colour, cut and care was outstanding. Thank you Sophie.
I'm proud to say Ella's is now my local salon.
Jade really listened to what I was looking for today and asked lots of questions to help me to achieve what I wanted. I'm really happy with the result.
Great salon , always very happy with my haircut. Efficient staff with regard to booking future stuff, appointment reminders. It’s just perfect
I always have a great experience with mollie she knows exactly how to cut and colour my hair . The salon is friendly and relaxing
I was so pleased to have my hair styled by Letia yesterday, she listened carefully to what I wanted her to do, and gave me some helpful advice, with the result that I now have a lovely new hairstyle. Thank you so much, I will be back! By the way, a great cup of tea too.
Love my new colour, thank you Mollie!
I had a balayage and cut with Poppy this morning. Poppy really listened to what I wanted during the consultation and worked with Mollie to make a plan for my Balayage as my hair has been coloured multiple times to lifts different colours. The result is perfect. Exactly what I wanted. The blend of the balayage into darker roots and the tone of the hair looks really good. I’m always very fussy when it comes to my hair colour and Poppy has got it exactly right!
Very pleased the way Mel cut my hair, also she is very informative with what she suggested. Will booked with Mel highlights in my hair and a haircut later. Thank you.
Letia was very knowledgeable and she knew how to cut my curly hair in order to give it the shape I wanted. She saved me from a previous bad haircut somewhere else, and I could really tell the difference weeks after! Thanks for the advice also on how to take care of my frizzy hair.
I really enjoyed my salon experience with Lucia. I haven’t been to a salon or even had a cut for a long time due to feeling nervous with a scalp condition etc so I was made to feel very comfortable and welcome. I am very pleased with my new style and will definitely be returning regularly. Not leaving it too long again !! X
Really happy with my hair cut, lovely service and cut! The hair washing experience was also lovely and relaxing!
My local friendly salon. Poppy did a lovely job mixing colours to cover grey roots that blended in with existing shade.
I thoroughly enjoyed my first visit to the salon. I was received well in a very friendly manner & soon had my first cappuccino-very good. Sophie introduced herself to me & we discussed what I’d had done before & what I wanted to have done today. She was great at listening & advising me. She had a lovely manner & conversation throughout the appointment was easy & interesting. I was very pleased with the end result & will look forward to seeing her again when I come for my next appointment which I’ve already booked.
Jade is amazing and sets her costumers totally at ease. After having 2 babies in 2 years, Jade has been able to control my postpartum hair and make me feel like pretty and ‘put together’ again. Thank you Jade, you are wonderful and such a very talented young lady x
Letia did my highlights last week. It had been a long time, maybe 5 months since my last colour so my roots were horrendous. She’s done an amazing job at blending everything in, it looks really bright and fresh and natural too. She’s also a really lovely friendly person to chat to.
Billie also gave me a beautiful head massage during my shampoo.
I really liked my new restyled hair cut suit’s my face better than a straight one length bob also enjoyed the nice large mug of decaf tea and biscuit .
Really friendly salon. All staff doing great job. Stylist and reception etc etc.
Pleased with cut and colour and advice. Would recommend.
Once again great cut and friendly service. Have been going to Ella since Daniela first started
Had my hair done on Thursday, the staff were so friendly and welcoming. Poppy was so nice and did an amazing job, I absolutely love my hair and feel super confident.
Good consultation with Mollie, and I felt understood, a lovely colour result and a very relaxing hair wash and blow dry by Billie to finish
Good consultation with Mollie, and I felt understood, a lovely colour result and a very relaxing hair wash and blow dry by Billie to finish
Thanks Mel for a great haircut experience.
Thought Lucia was very confident to my hair style today ,she followed instructions from her mentor with great ease I love it x
Are you looking for a salon that has a happy, fun and friendly environment?
Do you want to find a stylist that enjoys looking after your hair and cares about you?
Welcome to the 'Ella Experience' !