Reed Hair

24A High St, Maldon, Essex, CM9 5PJ

About us

MULTI AWARD WINNING SALON

Sisters Jane and Vicki had the initial vision to bring a high-end London salon to Maldon, and after lots of amazing memories, love, sweat and hard work they celebrate over a decade in business.

Reed Hair has evolved into a true destination salon housed in the most beautiful Victorian building set over three floors and is nestled conveniently in the heart of the buzzing high-street.

Ever the innovators, Jane and Vicki have put a brand new vision into practice and have developed a new service structure, plus a beautiful new space.

Together they have transformed the salon from the inside-out taking Reed Hair to a new and fabulous level of tailor made, luxury hairdressing!

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 09:00 - 17:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,132 verified reviews
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Value
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Beautiful Salon with lovely staff

Alisha Cullen
26th Mar 2026
Team Member: Callie
5.0
Appointment verified by SaloniQ Software

Had a lovely first experience at Reed today, such a smart, luxurious feeling salon. Callie was very friendly, made me feel at ease and I came away with a lovely haircut. Already booked in for a colour!

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Response from Reed Hair

Hi Alisha,

thanks for taking the time to leave us such a lovely review!

We're thrilled to hear that you had a great first experience at our salon with Callie.

We can't wait to see you again for your color appointment!
Have a wonderful day.

Warmly,
The team at Reed Hair

Great hair cut

Bev Corcoran
25th Mar 2026
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Lovely relaxing salon and fab hair cut. Great service.

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Response from Reed Hair

Hi Bev,

thank you so much for your lovely and kind review!

We are thrilled to hear that you had a relaxing experience at our salon and that you are happy with your new hair cut.

Thank you again for choosing us and we hope to see you again soon!

Take care, The team at Reed Hair.

Very Happy!

Katy B
24th Mar 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I had such a lovely experience at the salon! Emma did my hair and she was amazing! she really listened to what I wanted and delivered exactly that. She was so thorough and paid attention to every detail, and I honestly feel like my hair has completely changed my face in the best way. I’m so happy with the result and will definitely be coming back. Thank you, Emma!

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Response from Reed Hair

Hi Kate,

Thank you so much for taking the time to share your experience at our salon.

Such an amazing review, thank you :)

We are thrilled to hear that you had a lovely time with us and that Emma provided you with amazing service. We will be sure to pass your kind words on to her!

Best regards,
The team at Reed Hair

Excellent service

Abby Gable
21st Mar 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is very personable and has a wealth of knowledge especially around health and hair.

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Response from Reed Hair

Hi Abby,

Thank you so much for leaving this lovely review about Megan at our salon. We are so happy to hear that you had a positive experience with her and that she was able to share her knowledge with you. Our team at Reed Hair strives to provide top-notch services and we are glad that it reflected in your visit.

We hope to see you again soon for your next hair appointment!

Best,
The team at Reed Hair

Always amazing service

Lucy Alborough
19th Mar 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

After hunting for a new stylist for what feels like years, I found Emma, always knows exactly what I need and what will suit me! I always come away from my appointments feeling brilliant.

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Response from Reed Hair

Dear Lucy,

We are so glad to hear that you found our stylist Emma to be an excellent fit for you! Thank you for taking the time to share your positive experience with us. Emma is truly dedicated to making sure her clients leave feeling their best.

Thank you for choosing our salon and for trusting us with your hair. It means a lot to our team that you feel amazing after each appointment. Please don't hesitate to reach out if you need any further haircare assistance.

Best regards,

The team at Reed Hair

Fantastic service

Jennie Harwood
18th Mar 2026
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Brilliant service as always 🥰

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Response from Reed Hair

Hi Jennie,

Thank you for your lovely review!

We always love having you in the salon :)

We look forward to seeing you again soon!

Warmly,
The team at Reed Hair

Fitting extentions

Viv Racher
18th Mar 2026
Team Member: Megan
5.0

Excellent service as usual

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Response from Reed Hair

Hi Viv,

Thank you so much for taking the time to leave us such a lovely review!

Thank you for choosing us for your hair extensions and we look forward to seeing you again soon. Take care!

Warm regards,
The team at Reed Hair

Fan-bloody-tastic Service

Autumn Sorrows
12th Mar 2026
Team Member: Frankie L
5.0
Appointment verified by SaloniQ Software

I’ve recently moved to the area and was on the hunt for a new hairdresser
Talk about fantastic luck, the service, professionalism, and skill-set delivered by Frankie was second to none.
I left with a gorgeous cut, a plan for growing my hair out, and product and styling suggestions tailored to what I was looking for.
I couldn’t be happier with my experience and can’t wait to be back!

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Response from Reed Hair

Dear Autumn,

Thank you so much for taking the time to leave a review for us. We are delighted to hear that you were happy with your experience.

We couldn't agree more that Frankie delivers exceptional service and has an unparalleled professionalism and skill-set. We will certainly pass on your kind words to her!

Thank you again for choosing our salon and we look forward to seeing you again soon!

Warm regards,
The team at Reed Hair

Great Experience

Holly Whatling
10th Mar 2026
Team Member: Frankie L
5.0
Appointment verified by SaloniQ Software

Lovely setting and great treatment from Frankie as always

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Response from Reed Hair

Hi Holly,

Thank you so much for leaving such a lovely review! We are so glad to hear that you enjoyed your experience at our salon, provided by Frankie. We will make sure to pass along your kind words to her.

Best,
The team at Reed Hair.

Beautiful hair

Anonymous
6th Mar 2026
Team Member: Emma
5.0

Emma does a lovely cut - well looked after.

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Response from Reed Hair

Hi there!

We appreciate your kind words and hope to see you again soon at Reed Hair. Thank you for choosing us for your haircare needs.

Best regards,
The team at Reed Hair

Fabulous

Jenny
6th Mar 2026
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

Wonderful experience, great professional people who were lovely to meet and talk with.

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Response from Reed Hair

Hi Jenny,

Thanks so much for taking the time to share your thoughts about your experience at our salon. We are so happy to hear that you had a wonderful time and that our team were able to make it even better with their professionalism and friendly nature.

Thank you for choosing our salon and we hope to see you again soon!

Best regards,
The team at Reed Hair

Flawless!

Linda Fisher
6th Mar 2026
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

It’s hard to describe the secret ingredient of Reed Hair. From the welcoming, friendly, personalised meet and greet to final payment, Reed Hair delivers a beautiful, seamless, understated yet positively overdelivered service. Alongside this is the highly skilled, professional and knowledgeable hair styling abilities. Chelsea, you are just great.. I love the way you cut my hair .. your attention to detail is perfect.. thank you and than you Reed Hair xx xx

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Response from Reed Hair

Hi Linda,

Thank you so much for your wonderful review!

It truly means to world to us to receive feedback like this.

It reflects all the hard work and dedication the team put in and I couldn't be prouder.

Warm regards
Jane x

Great hair cut

Karen Bache
5th Mar 2026
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Always helpful and expert advice .Great professional care by Charlie

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Response from Reed Hair

Dear Karen,

Thank you so much for sharing your positive experience at our salon with us.
Charlie will be thrilled to hear that you appreciated her expert advice and great professional care.

Thank you for choosing our salon and we hope to see you again in the future!

Best,
The team at Reed Hair

Colour and cut

Karen E Smith
3rd Mar 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Fab as always

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Response from Reed Hair

Dear Karen,

Thank you for taking the time to leave us such a lovely review!

Thank you for your continued loyalty and support. We look forward to seeing you again soon!

Best regards,
The team at Reed Hair

Another excellent experience

Chris Copsey
3rd Mar 2026
Team Member: Mel
5.0
Appointment verified by SaloniQ Software

Mel listens to your options and executes a brilliant cut

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Response from Reed Hair

Hi Chris,

Thank you so much for taking the time to leave us a review!
We are thrilled to hear that you had a great experience with Mel.

We will make sure to pass along your kind words on.

Best regards,
The team at Reed Hair

Fantastic

Michelle O'malley
28th Feb 2026
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Chelsea is always lovely and very professional.
Great cuts, great colour

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Response from Reed Hair

Hi Michelle!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon with Chelsea.

We will be sure to pass along your kind words to Chelsea and our team.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best,
The Team at Reed Hair

My third visit

Anonymous
26th Feb 2026
5.0

Cheryl is such a lovely lady. Always professional, always thinking of her client and so knowledgeable about her craft.

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Response from Reed Hair

Thank you for taking the time to leave us such a wonderful review!

We are thrilled to hear that Cheryl was able to make your experience with us at Reed Hair both professional and enjoyable.

Our team prides itself on providing exceptional service and knowledge in our craft, and we are grateful for your kind words.

We appreciate your support and hope to see you again soon!

All the best, The team at Reed Hair.

Always a great experience

Melissa Moore
21st Feb 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

Always leave the salon feeling very pleased. Isabelle always takes the time to listen with what style/colour I want. She is very creative with my hair which I love. She is a great hairdresser!!

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Response from Reed Hair

Hi Melissa,

Thank you so much for taking the time to share your experience at our salon.

Isabelle is a fantastic hairdresser and we are lucky to have her as a part of our team. We will make sure to pass along your kind words to her.

Thank you again for your support and we can't wait to see you at your next appointment.

Warmly,
The team at Reed Hair

Always a great experience

Melissa Moore
21st Feb 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

Isabelle cuts and colours my hair so well. She always takes the time to listen to what I want and always achieves great results. I am always so happy with the service. She is a great hairdresser!!!

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Response from Reed Hair

Hi Melissa,

Thank you so much for your kind review! We are thrilled to hear that Isabelle has consistently provided excellent cuts and colors for you. Our team at Reed Hair always strives to listen to our clients' needs and create amazing results. We are grateful to have such a talented hairdresser like Isabelle on our team. Thank you for choosing to trust us with your hair!

Warmly,
The Team at Reed Hair

Lovely service

Marion Swallow
20th Feb 2026
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

First time meeting Kirsty, I was really pleased with my haircut. Kirsty was kind and understanding regarding my anxieties.
Will definitely be returning.

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Response from Reed Hair

Hi Marion,

We are so glad to hear that you had a great experience with Kirsty.

We will make sure to pass along your lovely feedback to Kirsty.

Thank you for choosing our salon, as always and we can't wait to see you again for your next haircut!

Warm regards,

The team at Reed Hair

Brilliant as always

Katie Vickers
18th Feb 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Brilliant as always love everything about the salon and service. Megan amazing at cutting and colouring my hair.

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Response from Reed Hair

Hi Katie,

Thank you so much for your lovely review! It means a lot to us that you consistently have a positive experience at our salon. We're glad to hear that Megan did an amazing job with both your cut and color. We'll be sure to pass along your kind words to her.

We hope that you continue to love everything about our salon and service. We can't wait to see you again soon!

Best,
The team at Reed Hair

Spot on as always!

Natalie Haswell
18th Feb 2026
Team Member: Frankie L
5.0
Appointment verified by SaloniQ Software

Another visit to see Frankie Last and she never fails to succeed! My daughter Ava and I have been seeing Frankie for almost 2 years now and we couldn’t be happier. Thanks Frankie. Beautiful salon, great service and salon touches.

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Response from Reed Hair

Dear Natalie,

Thank you so much for your kind review!

We are thrilled to know that you are both happy with the service and special touches we provide.

Thank you for choosing our salon and we look forward to welcoming you back on your next visit.

Warm regards,

The team at Reed Hair

Happy with my hair

Debbie May
17th Feb 2026
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Really happy with my haircut good advice on care and cut lovely experience thank you

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Response from Reed Hair

Hi Debbie,

thank you so much for taking the time to leave us a review. We're thrilled to hear that you were happy with your haircut. Providing a lovely experience for our clients is always our top priority, so we're glad to know we achieved that for you.

Thank you again and we hope to see you back at our salon soon!

Warmly,
The team at Reed Hair

Birthday hairstyle

Bhavika Gorasia
13th Feb 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

Fantastic experience by Isabelle and her colleague. Beautiful service, great blow drys and my friend had such a fuss made of her it was fab! Thanks so much 🎉

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Response from Reed Hair

Hi Bhavika,

Thank you so much for your lovely review and for choosing to visit our salon. We are delighted to hear that you had a fantastic experience.

We are also happy that your friend enjoyed her visit. We believe in making every client feel welcomed and valued.

Thank you again for your feedback and for trusting us with your hair care needs. We hope to see you again soon.

Warm regards,
The team at Reed Hair

Wash and blow dry

Lynne Hankin
13th Feb 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

Lovely wash and blow dry as always and a polite and lovely stylist.

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Response from Reed Hair

Hi Lynne,

Thank you so much for your kind words and for taking the time to leave a review.

We will be sure to pass along your appreciation to Isabelle.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Best wishes,
The Team at Reed Hair

Fantastic!!

Julie Binder
13th Feb 2026
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

My daughter Alicia loves her new hairstyle. It looks very beautiful on her.

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Response from Reed Hair

Hi Julie,

Thank you for your lovely review, we are so glad to hear that Alicia loves her new hairstyle!

Thank you again for choosing our salon and we hope to see you both again soon!

Best,
The team at Reed Hair

Absolutely amazing

Jacqui Lushington
12th Feb 2026
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

I am absolutely over the moon with my new hair colour. Thank you so much.
But forgot the after photo!

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Response from Reed Hair

Hi Jacqui,

We are delighted to hear that you love your new hair colour! It means a lot to us that you took the time to leave such a kind review.

We hope to see you back again soon, (for that after photo!)

Best regards,
Team at Reed Hair

Cut and blow dry

Kelly Gladstone
11th Feb 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

Always a welcoming friendly atmosphere at the salon. Isabelle is so professional not only in her skills but her manner too.

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Response from Reed Hair

Hi Kelly,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a welcoming and friendly experience at our salon. Isabelle is truly one of our top professionals and we're glad that her skills and demeanor left a lasting impression on you.

We look forward to seeing you again soon.

Sincerely,
The team at Reed Hair

Fringe trim

Karen Caulkett
11th Feb 2026
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

The stylist and receptionist were very helpful. And I had a good experience in the salon

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Response from Reed Hair

Hi Karen,

Thank you so much for taking the time to leave a review for us. We really appreciate it!

We hope to see you again soon for your next hair appointment.

Warmly,
The team at Reed Hair

My visit

Denise Brown
6th Feb 2026
Team Member: Isabelle
5.0

Good haircut. Very friendly. Listened to what I asked for.

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Response from Reed Hair

Hey Denise!

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a good haircut with Isabelle.

We truly appreciate your feedback and look forward to seeing you again soon!

Take care.
The team at Reed Hair

Hair colour

Sharon Daborn
6th Feb 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura gave me a full head of highlights.
I was really pleased with the warm golden colour.
Thoroughly enjoyable experience too
Thankyou

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Response from Reed Hair

Dear Sharon,

Thank you so much for taking the time to leave this lovely review! We are delighted to hear that you were pleased with your highlights that Laura created for you. We strive to provide a thoroughly enjoyable experience for our clients, so it's wonderful to know that you had just that.

We look forward to seeing you again and continuing to provide you with excellent service and results.

Best,
The team at Reed Hair

Amazing curly experience

Kerry Alden-Smith
6th Feb 2026
Team Member: Frankie L
5.0
Appointment verified by SaloniQ Software

It's taken me years to find a stylist who understands natural curly hair and today ive found her.
Frankie L was so professional and knew just what I needed from colour cut and blow dry.
It's actually the first time ive come out of the hairdressers feeling happy with my hair.
Honestly if you are looking for a stylist who gets your cirly hair go to Frankie!! Best money spent. Thank you Frankie L you made my day x

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Response from Reed Hair

Hi Kerry,

Thank you so much for leaving such a wonderful review!

We are so glad to hear that you had a great experience at our salon.
We will be sure to pass on your kind words to Frankie, she will be thrilled to hear you are so happy with your hair!

We hope to have the pleasure of seeing you again soon to continue keeping your curly hair looking fabulous.
Take care,
The team at Reed Hair

Amazing curly experience

Kerry Alden-Smith
6th Feb 2026
Team Member: Frankie L
5.0
Appointment verified by SaloniQ Software

It's taken me years to find a stylist who understands natural curly hair and today ive found her.
Frankie L was so professional and knew just what I needed from colour cut and blow dry.
It's actually the first time ive come out of the hairdressers feeling happy with my hair.
Honestly if you are looking for a stylist who gets your cirly hair go to Frankie!! Best money spent. Thank you Frankie L you made my day x

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Response from Reed Hair

Hi Kerry,

Thank you so much for leaving such a wonderful review!

We are so glad to hear that you had a great experience at our salon.
We will be sure to pass on your kind words to Frankie, she will be thrilled to hear you are so happy with your hair!

We hope to have the pleasure of seeing you again soon to continue keeping your curly hair looking fabulous.
Take care,
The team at Reed Hair

New to area

Lorna Baker
4th Feb 2026
5.0
Appointment verified by SaloniQ Software

Popped in lovely friendly salon

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Response from Reed Hair

Dear Lorna,

Thank you so much for your kind review!

We hope to see you again soon!
Warm regards,
The team at Reed Hair.

Wonderful salon

Susan Sharp
3rd Feb 2026
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

Kirsty does an amazing wash/blowdry and colour shes a true professional

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Response from Reed Hair

Dear Susan,

We are thrilled to hear that you had a wonderful experience with Kirsty at our salon!

Thank you for taking the time to leave us such a positive review.

We will make sure to pass along your kind words to Kirsty, she will be delighted to hear that you were happy with your hair.

We look forward to seeing you again soon for your next appointment.

Warm regards,
The team at Reed Hair.

1st time at Reed Hair

Paula Blackwell
31st Jan 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

This was my first visit to Reed Hair. Isabelle did my hair. She was lovely and I was very pleased with the result. I Will definitely be going back x

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Response from Reed Hair

Hi Paula,

Thank you for sharing your positive experience with us at Reed Hair!

We're glad that your first visit to our salon was a great one, and that Isabelle took such good care of you.

We look forward to welcoming you back for your next appointment.

Best,
The Team at Reed Hair

Never a bad visit

Tracy Gladman
29th Jan 2026
Team Member: Dayna
5.0
Appointment verified by SaloniQ Software

Dayna really listens to what you want from your style, makes suggestions and is sure you are happy with the consultation before starting the wsh and cut. Last week I went for a Japanese Head Spa, the treatment in the Salon far outweighs the underwhelming treatment of the Spa. The new decor is very sleek and gives a calming vibe to the salon, I wouldn't go anywhere else.

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Response from Reed Hair

Hi Tracy,

Thank you so much for your kind words about your recent visit to our salon.

Always a pleasure to have you visit us and so glad you love our new spa area :) xxx

Best,
The team at Reed Hair

Copper blonde and beautiful

Denise Cleary
28th Jan 2026
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

Went a little lighter on colour today and I'm really pleased with the result. Cheryl always gives her advice and guidance and I'm happy for her to work her magic.

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Response from Reed Hair

Hi Denise,

We're so glad to hear that you loved your new hair colour at Reed Hair! Thank you for taking the time to share your positive experience with us.

Cheryl is a true expert and we're happy to have her on our team.

We appreciate your continued support and look forward to welcoming you back for your next visit.

Warmly,
The team at Reed Hair

First Visit

Lianne Acres
24th Jan 2026
Team Member: Frankie L
5.0
Appointment verified by SaloniQ Software

Although Frankie has been cutting my hair for a while it is my first visit to Reed Hair. I follow Frankie everywhere as she is such a good hairdresser and having curly hair they are hard to find. I think Reed is the nicest salon I have been to with Frankie as my hairdresser and they treat everyone really well.

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Response from Reed Hair

Hi Lianne,

Thank you for choosing Reed Hair for your recent hair appointment! We are so glad to hear that you had a great experience with Frankie - we agree that she is an amazing hairdresser.

Thank you for the kind words about our salon and our team.

We look forward to seeing you again at Reed Hair for your next appointment!

Best,
The team at Reed Hair

Amazing hair by iIsabelle

Amanda Barber-Mccoll
24th Jan 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

My stylist knew what I wanted and made me feel like me again. Thank you so very much xx

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Response from Reed Hair

Dear Amanda,

Thank you for taking the time to leave us such a lovely review!

We're thrilled to hear that Isabelle was able to understand exactly what you wanted and help you feel like yourself again.

Thank you again for choosing our salon, and we hope to have the pleasure of seeing you again soon!

Best regards,
The team at Reed Hair

Fabulous as always

Sarah Welton
23rd Jan 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura was lovely. Listened to what I wanted. Great advice. And I am so happy with the end result x

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Response from Reed Hair

Hi Sarah,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you had a great visit and that Laura was able to provide you with the perfect haircut.

Thank you for choosing us. We appreciate your support and hope to see you soon for another amazing experience.

Best,
The team at Reed Hair

Calm, welcoming salon

Lynette Henson
22nd Jan 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

So pleased with my last hair cut with Emma. She suggested I had my fringe chipped which was very flattering and I received several compliments.

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Response from Reed Hair

Hi Lynette,

Thank you so much for taking the time to leave a review about your experience with Emma at our salon. We're delighted to hear that you were pleased with your haircut. It's always a pleasure to receive compliments from our customers.

We appreciate your kind words and are grateful for your support. We look forward to seeing you again soon at Reed Hair.

Best regards,
The team at Reed Hair

Lovely salon

Susan Sharp
22nd Jan 2026
Team Member: Kirsty
5.0
Appointment verified by SaloniQ Software

Lovely friendly home from home salon wonderful stylists lovely atmosphere

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Response from Reed Hair

Hi Susan,

Thank you so much for your kind words about our salon. We are glad to hear that you felt at home and enjoyed the atmosphere.

Thank you for choosing our salon and we hope to see you again soon.

Best wishes, the team at Reed Hair.

great cut

April Rowley
22nd Jan 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

first time with Megan. nicely cut and didn’t over fuss my hair which i don’t like. very pleased

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Response from Reed Hair

Hi April,

Thank you so much for taking the time to leave us a review!

Your satisfaction is our top priority and we are happy to have met your expectations. We appreciate your feedback and hope to see you again soon for another great experience with us.

Take care,
The team at Reed Hair

Hair cut

Tony Powell
21st Jan 2026
Team Member: Chelsea
4.5

Very professional ,great head massarge felt very relaxed pleased with end result !

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Response from Reed Hair

Hi Tony,

Thank you for taking the time to leave a review.

We appreciate your feedback and look forward to your next visit.

All the best,
The Team at Reed Hair

Very pleased

Claire Mead
19th Jan 2026
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

Very pleased with my haircut by Charlie. Always a friendly welcome and I'm very happy with my hair.

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Response from Reed Hair

Hi Claire Mead,

Thank you so much for taking the time to leave a review for Charlie at our salon. We are delighted to hear that you were pleased with your haircut and that you always receive a friendly welcome.

We will make sure to pass on your kind words to Charlie.

We look forward to seeing you again soon and thank you for choosing us for your hair needs.

Best,
The Reed Hair team

Very unhappy

June Doubleday
14th Jan 2026
Team Member: Charlie
5.0
Appointment verified by SaloniQ Software

This not a review of my hairdresser at all. Charlie is lovely and I am very pleased with my hair but I left the salon very upset and unhappy.
When I first went to Reed I was told the appt was a 90min appt as a new client and so we could discuss my hair and needs etc. nothing was mentioned about pricing etc but I was told if she didn’t need the 90 mins she would cut it down. My haircut was £97.50
For my appt today I asked for the appt to be an hour long as I then knew the pricing was based on minutes not specific treatments, therefore £65. I had my haircut and my hair dried within the hour. I went to pay and make another appt and was told by the receptionist that I had to have a 90minute appt for curly hair!
I was not allowed to make my next appointment if I wanted an hour and not the specified 90minutes @ £97.50
I am furious & was made to feel very uncomfortable, is this how this company want people to feel after leaving their salon?

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Response from Reed Hair

Dear June,

We are so sorry to hear about your recent experience at our salon.

We will definitely take your feedback into consideration and address this issue with our team.

We are glad that you were pleased with your stylist, Charlie, and your haircut. However, we apologize for the inconvenience and misunderstanding regarding the appointment time and pricing.

We assure you that this is not how we want any of our clients to feel after leaving our salon. We value your patronage and would love the opportunity to make it up to you.

Thank you for bringing this to our attention and we hope to see you again soon.

Best,
The Team at Reed Hair

Feeling pampered

Christine Parmenter
12th Jan 2026
Team Member: Isabelle
5.0
Appointment verified by SaloniQ Software

Isabelle is fantastic
She listens and guides me through the process and I have had lots of lovely compliments on my colour and style 🥰

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Response from Reed Hair

Hi Christine,

Thank you for leaving us such a lovely review about your recent visit to our salon. We are glad to hear that Isabelle did a fantastic job with your hair and you received lots of compliments :)

We hope to see you again soon for another great hair experience!

Best wishes from the team at Reed Hair

Marvellous!!

Linda Fisher
9th Jan 2026
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Marvellous!! just marvellous!! love my colour, love my cut and love, love Chelsea’s attention to detail, her skills, creativity and professionalism. Thank you Chelsea. And! front of house staff set the scene!! thank you .. love it!! xx xx

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Response from Reed Hair

Hi Linda,

So lovely to have you back, we missed your wonderful reviews lol :)

Best regards,

The team at Reed Hair

Fantastic colour and styling

Sue Pomphrett
7th Jan 2026
Team Member: Cheryl
5.0
Appointment verified by SaloniQ Software

I have Cheryl for great colour and condition. I have Emma for styling and cut
Both are fantastic.

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Response from Reed Hair

Dear Sue,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you've had such wonderful experiences with both Cheryl and Emma at our salon.

We'll make sure to pass along your kind words to Cheryl and Emma, they'll be delighted to hear that you've been satisfied with their work.
We can't look forward to having you back in the salon soon so the girls can work their magic again! :)

Best regards,
The team at Reed Hair