Ghost - Chelmsford

4.90
5 Hylands Parade, Wood St, Chelmsford, Essex, CM2 8BW

About us

We are a full-service unisex salon located in Chelmsford, Essex. Mane Attraction has been trading at this site since 1988. In fact there has been a hair salon at this site since the parade was built in the 1920's.

At Mane Attraction you'll experience a great service in a fun, professional and friendly atmosphere. We give thorough and expert consultations before the start of your service. You'll know exactly what to expect and what you're getting before the start of your service.
We don't have any hidden costs and never try to upsell you with any unnecessary treatments or products.

We specialise in the art of colour and use only the best hair colour products. Our staff are fully trained in their use and continue to further their knowledge by participating in regular training to ensure we're ahead of the game.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 11:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.90
99 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Friendly atmosphere

Pauline Turner
28th Jan 2026
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Very reasonably priced, easy to book on.line and very good service.

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Value
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Cut and Finish

Jennifer Angel
27th Jan 2026
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel cut my hair well.
Rachel is lovely, but needs to ask a few questions, as well as how much you would like cut off.
Still getting used to each other. Booked another appointment for seven weeks time.

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Excellence service

Miss Danielle Chittock
23rd Jan 2026
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

I would definitely recommend Rachel

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Highlights, cut & blow dry

Anonymous
15th Jan 2026
5.0

Love my hair! Great job as always Emma xx

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đź’Ż

Michelle Salmon
14th Jan 2026
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Highly recommend Rachel always happy every time I visit!! Very experienced and knows exactly what you asked for she delivers đź«¶

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Root tint, cur and blow dry

Carolyn Holmes
13th Jan 2026
Team Member: Rachel
5.0

Rachel did an amazing colour and cut on my hair. Stepped in for Hannah who was poorly. Rachel was very friendly, offered advice and I enjoyed my experience. Thanks

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Big cut

Sophie Pykerman
9th Jan 2026
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

So please with my massive change today, Rachel made me feel so confident and like me again since having a baby. So friendly and really uplifted my mood. It’s amazing what fresh hair can do! Thankyou x

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Wash n Curls

Mandy Smith
9th Jan 2026
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Lovely wash n curls with Emma today, always leave feeling pampered and confident. Couldn't be happier with my hair.

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Value
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Cut and blow dry

Dawn Hoyle
4th Jan 2026
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Pleased with my cut.

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Value
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Hair

Frankie Nunn
24th Dec 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Perfect. Everything about it was perfect. She is such a lovely girl and have had my hair done by her 2 times now and I am always so pleased of how she does it. I always walk out of my appointment grateful and happy. She is such a lovely nice girl and always made sure I was comfortable. Thank you

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Haircut

Anonymous
24th Dec 2025
Team Member: Rachel
5.0

Lovely place and great result

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Miss

Danielle nun
23rd Dec 2025
Team Member: Hannah
5.0

Had a great experience Hannah made me feel very welcome very happy with my hair she was great

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Amazing experience

Ellie McCarthy
20th Dec 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Fantastic experience with Rachel. The salon is clean, welcoming, and professional. Rachel listened carefully, offered expert advice, and delivered a beautiful result that exceeded my expectations. My hair looks healthy, polished, and easy to maintain. Highly recommend and will definitely be back.

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First time

Mrs Leah Biles
19th Dec 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

This was my first time here, and Rachel put me at ease and listened to me and advised on how to proceed. She talked me through each step and explained what was best to suit me and my hair I would definitely recommend the shop and Rachel herself, lovely lady x

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Change of colour

Paula Rollins
18th Dec 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

My appointment was originally with Hannah who usually does my cut & colour/tint. Due to Hannah being poorly Rachel stepped in to save the day. I had already discussed previously with Hannah about going for a completely different colour and I am so pleased that I kept to this decision, even though it meant putting my trust in a 'new' to me stylist. Rachel did a superb job with both cut & colour.

I really enjoy visiting the salon as it's such a relaxed space with very friendly staff.

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Mrs

Rachel Stilgoe
17th Dec 2025
Team Member: Emma
5.0

Wonderful relaxing treatment fantastic stylist and really helpful

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My haircut

Patrick Tucker
13th Dec 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel was so good she listened to what I wanted and cut my hair really well. Will definitely be coming g again

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2nd time and very pleased ❤️

Gillian Butcher
12th Dec 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

First time I had Rachel and 2nd time Emma. Both times was very pleased with the outcome. Thanks

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Great job again - would definitely recommend!

Yasmin M
11th Dec 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

This is the second time I have been to Rachel and she just gets it, she knew what i meant even though I wasnt explaining myself very well. She is honest and has lovely conversation, and really cares about making your hair best condition as possible - thank you so much!

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Hair

Linda Clow
6th Dec 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Very friendly and lovely salon .Hannah is very professional and listened to what I wanted.I was very pleased with my hair style ,

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Haircut/donation to Little Princesses Trust

Pauline Pidduck
5th Dec 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Today I met the lovely Rachel who cut and restyled my hair. She was so easy to talk to and made the experience very enjoyable.

I’ve been growing my hair for 4 years to donate to the little princesses trust and I couldn’t have asked for a nicer hairdresser for the big chop. I am very happy with the cut and would highly recommend her in the future.

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Lovely haircut

Lesley Budgen
5th Dec 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is always very friendly and cuts my hair exactly how I want. Very pleased.

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Value
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Very Happy

Joy Cordery
28th Nov 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Nice frontage , free parking and part of a chain , I thought I would give GHOST a try .
I was not disappointed.
Friendly staff , lovely interior and fair prices . Rachel, talked me through my options for my highlights, before she started .
The end result was lovely very subtle highlights , lifting my dull flat colour.
I was so pleased I have booked for haircut .
All in all happy very happy.
I

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A little glow up ✨️

Mandy Smith
27th Nov 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

“Emma is absolutely amazing! I had highlights and a toner today, and she completely exceeded my expectations as always. She’s so talented, listens to what I want, and gets my colour perfect every single time. I always leave feeling refreshed, confident, and really well looked after. Couldn’t recommend Emma more!”

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Root tint and blow dry

Maria Dunham
25th Nov 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Thank you so much. Love the colour and finish. Also love the products

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Not happy

Anonymous
19th Nov 2025
1.0

im happy with Hannah but not happy with the lady who answered my call the second time as her tone was very rude, unprofessional. I wrote the full review under the “service” section as it won’t allow me here

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Response from Ghost - Chelmsford

Hi,

We’re pleased that you were happy with the balayage Hannah carried out for you, but we do need to address the concerns raised in your review.

Following an internal review, including the phone calls and the repeated late-night private messages sent directly to a staff member’s personal social media account, we must be clear that the behaviour shown towards our team was not appropriate. Our employees should never be subjected to shouting, swearing, or being contacted privately outside of working hours.

Our team always aims to be helpful, but any additional advice or time requested beyond the booked service does need to be arranged through the salon and booked appropriately and charged for as this takes away from the stylist's ability to earn commission. When this was explained, the conversation unfortunately became abusive towards our staff, which is something we cannot accept under any circumstances.

We have a responsibility to ensure a safe and respectful environment for our team and do not tolerate this kind of behaviour.

Kind regards,

GHOST Management

Colour and cut experience

Anonymous
19th Nov 2025
Team Member: Rachel
5.0

Rachel is very helpful and knowledgeable - whatever she suggests I go with as I am always pleased with the results

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Amazing colour results

Alison Wood
15th Nov 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I put my hair colour in Hannah’s hands never having had a professional colour before and not knowing what could be done. She did an amazing job, working really hard and taking her time to create a natural look. I’m so pleased with the result, it looks so natural and exactly how I would like it, I had no idea those results would be achievable. She’s such a nice person too, working hard to ensure the customer is happy from beginning to end.

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Already rebooked!

Rachel Robertson
12th Nov 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

I have struggled to find a salon/stylist who can produce a smooth graduated bob with my very thick hair. Rachel excelled! She took so much time checking and finishing after blow-drying - making sure everything was perfect. I’m more than pleased with the result and have rebooked. Thank you Rachel!

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Very happy

Tracy Ransom
7th Nov 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very friendly salon, Emma put me at ease listened to what I wanted ! I had hi/lights & low lights cut finish love the colour & the cut too !

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Very happy

Mrs Joanna Dighton
6th Nov 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

I was very happy with my new haircut. Rachel explained what she thought was best after I showed her a photo of what I wanted. I’m very pleased with the results

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Kids haircut

Victoria Dawson
5th Nov 2025
Team Member: Rachel
4.5
Appointment verified by SaloniQ Software

Rachel was knowledgeable about how to care for children’s hair and have great advice. Hair cut was great and quick. She was very accommodating even when we were late! Thank you!

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Re style

Danielle Chittock
2nd Nov 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

I’ve booked an appointment with Rachel
From having long hair the last 20 years to wanted a change ….. from having hair halfway down my back to having it cut the shoulder length ….. Rachel was very confident in cutting my hair I’m so happy with the outcome I would definitely be going back to Rachel again and recommending her friends and family
Honestly, I can’t thank her enough I’m absolutely loving the new hair xx

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Nothing off the top...

Tom
30th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Not only did Emma leave with the (best available) hairstyle of my dreams (short, tidy, balding), I was also treated with the kind of warmth, dignity and respect that I have come to cherish from the unique and spirited team at Mane/Ghost.
My only wish is that I had more hair for them to cut...

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Amazing stylist

Cilla Darvill
29th Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Had my hair done today by the lovely Hannah. Hannah did highlights on me, she really listened to what I wanted. The hair wash and head massage was so relaxing. Then a wonderful blow dry 5* can’t recommend Hannah enough.

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Daughters Haircut

Kate Welsby
29th Oct 2025
Team Member: Hannah
4.5
Appointment verified by SaloniQ Software

Hannah was great, so friendly and made my daughter feel comfortable and welcome in the salon. My daughter (10) was really happy with her hair, thank you again.

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Cut and blow dry

Frances Bolton
24th Oct 2025
Team Member: Hannah
4.0
Appointment verified by SaloniQ Software

It was fine.hannah is a lovely helpful lady.efficent and friendly.

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Review on a stylists

Sophie Pykerman
24th Oct 2025
Team Member: Rachel
5.0

I was so happy with my highlights and cut & blowdry. Rachel was amazing—very experienced and gave me the perfect creamy blonde and perfect cut. Thank you so much, I'll definitely be back. Highly recommend x

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Great service

Mrs Ming-I Jarrold
22nd Oct 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I'd put off going to a salon for years, but I'd also been getting increasingly unhappy with my thinning ends. I saw Ghost had good reviews and I wasn't disappointed. Jo put me at ease and listened to my hair concerns. I enjoyed a cup of tea with biscuits while she worked on my hair, and I left with exactly what I'd asked for - hair that has been evened out so when it grows out again it should stay thicker to the ends. I miss the long length of course (that will take a bit of time to grow back) but right now I'm loving the new volume, and I'll be able to take care of it with the new shampoo, mask and hair oil.

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Great customer service

Dawn Hoyle
22nd Oct 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I was very well looked after during my visit

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Fabulous

Lindsey Wilkins
19th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I’ve been going to Emma for a while now and I honestly couldn’t be happier with my hair every time. She recently did a half head of highlights, grey coverage, and a tone — and as always, the results were amazing.

What I really appreciate is how well she listens and understands exactly what I want. I have complete confidence in her skills and always leave feeling great. Highly recommend!

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Colour and cut blow dry

Loren White
18th Oct 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Thank you Jo for your excellent friendly service today as always. I’m really pleased with my hair colour and cut

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Fabulous!!!

Paige Cottey
16th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love this salon! Everyone is so welcoming and friendly! My stylist Emma is a diamond, always listens to what I want and I can trust her to decide what is best for my hair and to add a bit of her own flair xx

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Absolutely delighted with my hair

Louise Andrews
16th Oct 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

I’m sooooooo pleased with it. Perfect colour.

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Cut and Finish

Maria Dunham
13th Oct 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Very happy great service and advice. Would recommend. Thank you

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Lovely new hairdresser

Wendy Hill
8th Oct 2025
5.0
Appointment verified by SaloniQ Software

I walked in to find out what Ghost is like as it's fairly newly opened (it used to be Mane Attraction). Stylist Rachel greeted me and fit me in there and then. She is very knowledgeable and put me at ease straight away. My cut is great and I've booked my next one in. Definitely recommend.

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New colour and wet cut

Mrs Yvonne Hammond
8th Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I think it was Rachel (sorry but you are not in the up to date list) provided me with a new colour which I realky loved and my husband commented how nice it was.

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Always nails it

Nicolette Cassisa
3rd Oct 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

If you want an excellent haircut, especially short hair, Jo is the one. I always get compliments.

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Lovely haircut

Lesley Budgen
27th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah always does a good job cutting my hair. She is very friendly. Good value for money.

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Warm, friendly & welcoming

Paula Rollins
25th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Another lovely cut by Hannah. I am looking forward to my next visit and a completely new colour

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