💇♀️ An Autumn Refresh… with a few unexpected extras! 🍂😂
I visited the salon today to use my £50 voucher and had arranged an autumn refresh, blow-dry and curls via email. All confirmed in advance, so I was looking forward to a lovely little pamper session.
However, the real drama started at the till when I discovered my voucher apparently didn’t cover what I thought it did! 😳 Cue me having to produce emails from the manager confirming exactly what I’d booked. Slightly embarrassing for everyone involved, especially when the manager was standing right there! Nothing says relaxing pamper day quite like having to present documentary evidence to prove your appointment. 😂📧
I paid £25 for my autumn refresh, blow-dry and curls, which, I must say, looked lovely and certainly didn’t ruin my pamper day.
As for the £50 voucher experience, the hidden extras were certainly memorable! The hairdryer decided to disassemble itself in the hairdresser’s hand and hit me on the shoulder, while the heat setting nearly gave my scalp an autumn roast! 🔥🍗🍂
Thankfully, the lady who finished blow-drying my hair was excellent, and I left with lovely curls.
All in all, I think the voucher scheme is worthwhile, but perhaps the next voucher should include a disclaimer: “May contain unexpected charges, flying hairdryer parts and the occasional scalp sauna!” 🤣
Thank you for today. I’m sure the scheme works well for many people, but I think I’ll be sticking to my regular salon, where I know exactly what I’m paying for and the only thing getting hot is the styling tool!
Five stars for the curls, bonus points for the comedy, but perhaps a little room for improvement on the customer experience! ⭐😂