Reef Hair Salon Durham, County Durham

Ramside hall, Carville , Durham, Durham, DH1 1TD

About us

OUR MISSION
Our Mission is to create the Ultimate Salon Experience, bringing you effortless style and luxury. We’ve created a relaxing fashion forward environment for you to freely express your true identity so you can unleash your inner and outer beauty.

We are committed to growth and mutual prosperity, based on inspiring education, quality techniques and teamwork. We pride ourselves on high standards and recognise our client’s expectations and they are at the heart of everything we do.

Come and try out the experience by booking your appointment TODAY.

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Opening hours

Monday 09:00 - 16:30
Tuesday 08:00 - 18:00
Wednesday 08:00 - 20:00
Thursday 09:00 - 20:00
Friday 08:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Reviews

4.94
446 verified reviews
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Simply the Best

Michelle Freeman
15th Sep 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

I Love going to Reef. salon the staff are amazing . I can honestly say Elenor is simply the best She goes up and beyond to give you exactly what you want . I have never been disappointed with her .with my hair colour and my luxury blow Drys . Definitely won’t be changing salons

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Care and expertise

Val Bainbridge
15th Sep 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

Very pleased with outcome, style and care perfect for hair recovering from chemotherapy

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Fantastic

Susan Sylvester
15th Sep 2023
Stylist: Rachel
4.5
Appointment verified by SaloniQ Software

New colour today , thrilled.

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First visit

Marilyn Dey
15th Sep 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

Lovely atmosphere. Friendly staff. Great cut and style by Matt. Booked another visit before I left!

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Blonde again!

Deborah Gadd
14th Sep 2023
Stylist: Rachel
5.0
Appointment verified by SaloniQ Software

After a disastrous hair colour in Thailand Rachel has completely transformed my hair back to blonde! More than happy ?

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Excellent Service

Leanne Fyfe
14th Sep 2023
Stylist: Alex
5.0
Appointment verified by SaloniQ Software

Alex is a fantastic stylist, so informative and I always come away with exactly what I want. Would 100% recommend her to anyone

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Fantastic results and amazing service levels

Laura Harrison
14th Sep 2023
Stylist: Rachel
5.0
Appointment verified by SaloniQ Software

On entering the salon I was made to feel so welcome, even though I hadn’t been in a while. Rachel really had her work cut out for her as my hair was pre coloured and in bad condition. She talked me through all the steps she was going to take to help restore its strength and gave me a longer term plan to help with the condition. Rachel worked her magic and I am so happy with the results. Thank you Rachel

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Return visit

Lesley Groves
12th Sep 2023
Stylist: Alex
5.0

Had new extensions fitted and a root colour with Alex. Love the finished result.

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Professional luxery service

Kellie Appleby
9th Sep 2023
Stylist: Courtni
5.0
Appointment verified by SaloniQ Software

My first time at Reef , Courtni is very professional, knowledgeable regarding hair treatments and recommended products , and showed great care along with taking a genuine interest in her clients.
My new go to salon highly recommended ?
A large variety of drinks available at no extra cost ❤️

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As good as always

Lyn Tow
7th Sep 2023
Stylist: Alex
5.0
Appointment verified by SaloniQ Software

Excellent

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Outstanding!

Karolina
6th Sep 2023
Stylist: Eleanor
5.0

Just had my hair done today at Reef and I loved the experience! Receptionist was very welcoming and prepared a very tasty coffee, Anya washed my hair and performed Kevin Murphy treatment with a lovely scalp massage and Eleanor beautifully styled my hair and helped me to choose the right products to use at home, all the girls are super friendly, professional and welcoming, absolutely in love with my fresh hair. Thanks so much girls! I will be back soon❤️

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You’ll never go anywhere else

Charlotte Newsome
6th Sep 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

All the staff are so friendly and make it a great experience. Eleanor is so knowledgeable would not go anywhere else x

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Good customer service

Irene Ryan
4th Sep 2023
Stylist: Alex
5.0

Alex was very professional. Lovely young lady . Alex is a credit to your salon .

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Best blow dry

Philippa Attle
2nd Sep 2023
Stylist: Courtni
5.0

Was made to feel so welcome and Courtney did my blow dry so well! Gorgeous salon and products also!

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Mrs

Janine Ferguson
1st Sep 2023
Stylist: Courtni
5.0
Appointment verified by SaloniQ Software

Excellent service. Courtney was lovely and very helpful. I love my new hair.

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Miss

Katie Ferguson
31st Aug 2023
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie was amazing with Katie (my daughter).
She advised Katie of what would be the best options and listened to what she wanted.
Katie and myself are very happy with the end result.

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Fantastic as always

Lisa Tilmouth
30th Aug 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

As always Eleanor did a fantastic job. It has taken me years to find a good hairdresser and I would never go anywhere else!

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Hair cut/ colour Oribe treatment

Susan Mayes
26th Aug 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

Love having my done Matt is an amazing stylist. I always leave feeling great. Lovely friendly team

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Great advice and service

Ann Macdonald
25th Aug 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

Matt advised me in my colour and cut my hair exactly how he knows I like it. The Oribe treatment I had was so relaxing. I love coming here, I arrive feeling frazzled and leave feeling fabulous. Thank you

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Another Fantastic Blow Dry

Anonymous
25th Aug 2023
5.0

Thank you so much Eleanor for another fabulous blow dry. The time flies in the salon with your wonderful customer service and my hair looks and feels, yet again, like a million dollars!

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Another amazing trip to the salon

Nicola
23rd Aug 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

What can i say, another fantastic experience with the whole team, they really pulled out all the stops for me today. Fabulous attention to detail and nothing was too much, thank you.

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Pamper & relax

Lillian Hunt
19th Aug 2023
Stylist: Rachel
5.0
Appointment verified by SaloniQ Software

A lovely morning with Rachel, great advice as always on refreshing colour & then a restyle cut. Left feeling relaxed & looking 100% improved - as always!

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Root touch up & blow dry

Christine Nelson
19th Aug 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Curls!

Lesley Potts
17th Aug 2023
Stylist: Rachel
5.0
Appointment verified by SaloniQ Software

Change of style back to my natural curls. Rachel did a great job. Thank you

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Service

Anonymous
16th Aug 2023
5.0

Excellent service with all staff

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My hair salon experience

Maureen Green
11th Aug 2023
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie was very professional she talked me through how I’d like my hair and fulfilled the brief

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Response from Reef salons

Hi Maureen,

Thanks for taking the time to share your positive experience of Reef Salons. It is always a pleasure to hear that our clients have had an enjoyable experience with us. We are delighted to hear the hard work of our team member Sophie was acknowledged.

We are especially proud when our team is diligent in their work to ensure our clients leave happy. We will continue to strive to provide the best service and experience to all our valuable customers.

We are always looking to improve our service and we hope you will choose to come back to Reef Salons soon!

Kind regards,
The Team at Reef Salons

Fabulous ?

Holly Grey
11th Aug 2023
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie is fantastic. I love my colour and cut. Thank you so much.

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Always a good experience!!

Jeremy Pelton
10th Aug 2023
Stylist: Rachel
4.5
Appointment verified by SaloniQ Software

Always a good visit to Reef - well looked after from beginning to end - and always good to catch up with Rachel - good craic and a great hairdresser

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Response from Reef salons

Hi Jeremy,

We're so pleased that you enjoy visiting Reef and that Rachel takes such good care of you. It's great to hear that you have a good time there too! We love providing our customers with a personal experience and appreciate your ongoing loyalty.

Thanks again for your positive review - your feedback is always appreciated.

All the best,
The team at Reef

Haircut

Levaine Newton
9th Aug 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

Excellent service as always, Eleanor very professional and happy, lovely cut every time ?

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Amazing transformation by Alex

Vilas Edwards
8th Aug 2023
Stylist: Alex
5.0
Appointment verified by SaloniQ Software

Alex has worked her magic and transformed my wiry grey locks into sleek dark brown hair, thank you ?

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Response from Reef salons

Hi Vilas,

Thank you so much for your kind review - it's great to hear that Alex was able to work her magic and transform your wiry grey locks into beautiful dark brown hair. We appreciate you taking the time to provide us with this kind feedback.

We pride ourselves on providing consistent, quality services and our team of professionals all strive to ensure our clients leave with the best possible results. We are delighted that this was reflected in Alex's work with you.

We hope to see you again soon at Reef salons!

Warm regards,
The team at Reef salons.

5 star plus

Anonymous
4th Aug 2023
Stylist: Rachel
5.0

Another fantastic visit with my hairdresser, always leave the salon feeling like a million dollars , best hair stylist ever , total asset to Reef salon , already looking forward to 1st September

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Response from Reef salons

Thank you for your kind words! We here at Reef Salons are thrilled that you have had such an incredible experience each time you visit. We are so happy that you feel like a million dollars after your visits. Our team works hard to ensure that our clients have the absolute best experience and our staff are absolute assets to the salon.

We look forward to seeing you on 1st September!

Warm regards,
The team at Reef Salons

So much talent!

Helen Telfer
2nd Aug 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

I’ve been a client of reef for sometime now and I wouldn’t go anywhere else. The salon is full of so much talent and Eleanor always provides the best service and brings my hair back to life.

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Response from Reef salons

Hi Helen,

We’re delighted to hear that you’ve been such a long-term client of reef. We pride ourselves on the talent of our stylists. We’re thrilled that Eleanor has been able to provide you with the highest quality service and that she’s been able to make your hair look as beautiful as ever.

We pride ourselves on the satisfaction of our clients and we’re so grateful to you for your support. If you ever have any queries, don’t hesitate to get in touch.

Regards,
The Team at reef

Thank you

Anonymous
31st Jul 2023
5.0

Always a good haircut a d colour . Very grateful to Matt for sqeezing me in at a very busy time because I was about to go on holiday. Above and beyond.

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Response from Reef salons

Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had a great experience at the salon and were able to squeeze in a quick visit before your holiday. We always strive to provide exceptional service and are extremely proud that Matt went above and beyond your expectations.

We appreciate your kind words and thank you for being a loyal customer. Should you have any further questions or feedback, please do not hesitate to reach out.

From the team at Reef Salons, thank you!

Lovely as always

Helen Tomlinson
28th Jul 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

Always love my hair from Eleonor and the conversation is always good as well x

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Response from Reef salons

Dear Helen,

Thank you so much for your kind words and support. We're so happy to hear that you always love your hair from Eleonor and enjoy your conversations with her. She truly is a talented stylist and we are lucky to have her on our team.

Thank you for taking the time to leave a review. We appreciate your feedback and we're grateful to have you as one of our valued clients. We look forward to seeing you again soon!

Best regards,
The team at Reef salons

First Class Hair Salon

Diane Phipps
27th Jul 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

There is no better hair salon than Reef. The staff not only care deeply about giving you perfect hair but also care about their clients.

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Sophie is a fabulous stylist

Paula Hutchinson
22nd Jul 2023
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Have been getting lux blow dry packages for years now and love the way Sophie does them it stays in a week. She’s a lovely girl and easy to chat to ⭐️⭐️⭐️⭐️⭐️

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Response from Reef salons

Hi Paula,
Thank you so much for your positive review. We appreciate you taking the time out to share your experience with us! We're delighted to hear that you enjoy getting your lux blow dry packages, and that you believe Sophie does them really well, and that they stay in for a week. We’re pleased that you find Sophie lovely to chat to too.

Your comments are very encouraging for us here at Reef salons and the entire team would like to thank you for your kind words.

From all of us here at Reef salons, thank you for your continued support and we hope to see you again soon.

Regards,
The team at Reef salons

Cut and finish

Mandy R
22nd Jul 2023
Stylist: Matt
5.0

Always friendly helpful and gives good advice .
Well looked after .
Cut and finish over moon with .
Saloon always clean and tidy .
Recommend salon 100%

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Response from Reef salons

Dear Mandy,

We're delighted to hear that you found Reef salons friendly, helpful and giving good advice. We pride ourselves on ensuring that our customers are well looked after and we hope you feel the same way after each visit.

We’re so glad you found our saloon clean and tidy, as we strive to make sure each of our customers can relax when they come to us. We also appreciate you recommending Reef salons to others - we really value all feedback we receive.

Thank you for taking the time to write this wonderful review.

Kind Regards,
The Team at Reef salons

Excellent, as always

Dianne M
20th Jul 2023
Stylist: Rachel
5.0
Appointment verified by SaloniQ Software

Reef is an excellent salon. All the stylists and staff are friendly, professional and very good.
Rachel has done my hair for many years and I am always very happy with it. She takes time to listen to how you feel about the cut and colour and makes changes to match the condition of your hair and what you would like to achieve. Today she tried something a bit different with my colour and it worked perfectly. I am delighted …and my husband said straight away how great it looked!

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Response from Reef salons

Hi Dianne,

Thank you for taking the time to review Reef salon. We're absolutely delighted to hear that Rachel did such a great job with your hair and that you, and your husband, were both so pleased with the outcome. We're glad to hear that Rachel took the time to listen to what you wanted and made changes to suit you. It's wonderful that it worked perfectly! We thank you for your genuine appreciation and will be sure to pass on your kind words.

We look forward to seeing you in the salon again soon!

Warm regards,
The team at Reef salons

5 star

Alex
18th Jul 2023
Stylist: Alex
5.0
Appointment verified by SaloniQ Software

I had my hair done by Alex recently and couldn't be happier. I love the cut and how my hair looks. I'd recommend Alex to anyone looking for a great haircut and colour. Great to have found Reef Salon!

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Response from Reef salons

Hi Alex,

Thank you so much for taking the time to write such a positive review of your experience with us. We are overjoyed to hear that you love the cut and colour of your hair. It's incredibly rewarding to hear that your experience has been a positive one, and that you feel confident enough to recommend Reef Salon to your friends.

We know how valuable your time and money is, so we always aim to deliver the best quality service and satisfaction that we can.

We appreciate your positive feedback and hope you'll visit us again soon!

Regards,
The team at Reef Salon

Great salon experience

Jan Muir
18th Jul 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

I had my first Fabriq refresh treatment today with Matt. I was extremely nervous as not sure what to expect. Matt was brilliant (as always!) and talked me through each step. Another fab salon experience at Reefs, would highly recommend.

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Response from Reef salons

Hi Jan,

Thank you so much for taking the time to share your experience with us here at Reefs. We're so glad that we could make you feel comfortable and that Matt was able to give you the reassurance you needed.

We pride ourselves on always giving our customers a personable and luxurious experience. Hearing that your experience was fab is really rewarding and we hope to exceed your expectations even more in your future visits.

Thank you again for your kind words,

The team at Reef

Balayage

Kelsey Duncan
15th Jul 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

Eleanor worked her magic, she’s really talented at what she does, to the rest of the ladies who work they they all do an amazing job to make you feel relaxed and pampered.

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Response from Reef salons

Hi Kelsey,

Thank you for taking the time to review Reef salons. It warms our hearts to hear that Eleanor worked her magic and that our team made you feel pampered on your visit. We will be sure to share your thoughts with everyone involved.

We appreciate that you have chosen Reef salons and look forward to welcoming you back soon.

Best wishes,

The team at Reef salons

Cutting thick hair!

Louise Tweedie
14th Jul 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

I’ve had a lovely evening in the salon tonight! Eleanor really listened to everything I said about my hair and spent lots of time talking about exactly what I wanted and tweaked where needed according to what would suit my hair type. She was also super bubbly and friendly throughout. Thanks, Eleanor!

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Response from Reef salons

Hi Louise,
Thank you for taking the time to share your experience at the salon! We’re so pleased you had such a positive experience with Eleanor and that she was able to tailor what she did to suit your hair type. She is always delighted to make sure her clients look and feel their best leaving our salon.

It's feedback like yours that motivates our team to continue providing the quality service we strive for. We truly appreciate you taking the time to share your thoughts.

Thank you for choosing the salon,
The Team at Reef Salons

Always happy

Susan Sylvester
14th Jul 2023
Stylist: Rachel
4.5
Appointment verified by SaloniQ Software

Off to a special military do tonight. Rachel did my hair perfectly. Love it ?
She always listens to what I need

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Response from Reef salons

Dear Susan,
Thank you for taking the time to share your positive experience with us at Reef Salons! We are so pleased to hear that you love the end result of Rachel's handiwork and that she always listens to your needs. We are thrilled to know we have contributed to your special military do tonight.

As a salon, it is always our goal to ensure our clients walk out looking and feeling their best. We strive to provide excellence in service and hope to welcome you back soon to experience more of our wonderful services.

Thank you again for your review.

Warmest regards,
The Team at Reef Salons

Excellent salon

Amy Charlesworth
13th Jul 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

Excellent all round . Very professional and also gave helpful advice in buying products.

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Response from Reef salons

Hi Amy,

We're so glad to hear that you had such a great experience at our salon! Our team loves to provide a top-level professional service, along with the best advice we can give - so it's great that you felt you could trust us in making the right product choices.

We are always dedicated to making sure our clients feel pampered and satisfied before they leave and we hope you were able to take away with you a feeling of satisfaction.

We value your business and feedback immensely and thank you for taking the time to write a review. We hope you visit again soon!

Kind regards,

The team at Reef Salons

Amazing salon

Ashleigh Scott
12th Jul 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

Lovely staff and great atmosphere. Very attentive and my hair feels amazing!

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Holiday haircut

Lynn Tow
12th Jul 2023
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Excellent, hair exactly as I wanted it. Thanks Sophie.

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Dorothy

Dorothy Hayes
12th Jul 2023
Stylist: Matt
5.0
Appointment verified by SaloniQ Software

Excellent service.
Kind and courteous
Hair looks great as always

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FabriQ

Lauren Robinson
12th Jul 2023
3.5
Appointment verified by SaloniQ Software

Lovely salon and professional environment, friendly staff & nice outcome of cut & colour however, I would not recommend the FabriQ treatment.

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Today at the Salon

Nicola
11th Jul 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

Wow what can i say, what a day, Eleanor had already taken time to discuss what i was looking for, she really listened and it was a two way conversation rather than not being heard! She and the girls took such care over me today and i walked away feeling great (not always the case when leaving other salons) i couldnt recommend the salon more highly. They really have time for you and ultimately do an amazing job, so creative so talented, thank you

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Response from Reef salons

Hi Nicola,

We are delighted to hear that our stylist Eleanor listened to you and the team were able to create a look that you were delighted with. At Reef salons, we are passionate about making sure our clients leave feeling amazing and are so passionate about their own individualism. We hope to see you back at the salon again soon.

All the best,
The team at Reef Salons.

Cut and Blow Dry

Gillian Macmaon
11th Jul 2023
Stylist: Eleanor
5.0
Appointment verified by SaloniQ Software

As usual exceptional service from an afro wig with being on holiday to lovely and straight with a slight curl

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