Beauty Matters

Unhappy today due to this being the second time I have been expected to wait outside of the salon when I have arrived for the specified time. I understand the measures needed re Covid but just to be left in the street is unacceptable. I had an appointment yesterday at Soecsavers and wasn’t treated in this way. I should have been taken to the treatment room upstairs and not left stressed outside. Kelsey as always was fabulous to deal with.

Excellent service from start to finish, very friendly and relaxed. My daughter is very happy. Thank you Michelle.

Excellent massage with Sharon who took care to make sure I was comfortable and the pressure was right for my needs. One of the best massages I’ve ever had.

I had my Finger nails and toes nails done today,Fabulous,Extremely happy.Thank you lovely ladies

Bought my 7 year old to have her ears pierced today. Fantastic service despite these very strange times. Michelle completely put her at ease - thank you!!

It was my first visit back to the salon since lockdown to get my nails done and it was a wonderful experience as always. So much so I am going back for a pedicure next week. The staff have worked hard to make it as Covid safe as possible so a big thank you to everyone for being there and despite the obstacles make it a totally enjoyable experience

Staff very friendly

Bought my nearly 6 yr old to have her ears pierced today and wow I was very impressed. All in reception were so friendly helping my daughter choose what earrings and then once in the beauty room it was a lovely experience. The lady doing the piercing took her time to work out the markings so they were perfect and really made my daughter feel at ease. There was no rush whatsoever and she took her time, showed my daughter her new earrings in the mirror and explained all about the aftercare. Would recommend to anyone, 20 stars given!

Both manicure and pedicure .Were excellent

I felt very safe and always very welcome when I enter. The staff are super friendly and make you feel relaxed and comfortable. It’s the only salon I go to!

The usual outstanding service that comes as standard every visit. Clients are always made to feel relaxed, even in a pandemic. It was great to return and have a bit normality after so long.

Wonderful service professional and efficient a great safe experience.

Great to be able to visit again for treatments. All government requirements fully implemented.
Had Total confidence in visiting the salon Many thanks great to have you all back

A lovely experience as it always is.
So nice to see Natty again.

always a pleasure to go to Beauty Matters..obviously things are a little different in the salon due to covid but its still a relaxing experience

Kelsay was brilliant as ever (now lying on my sofa in a post massage coma!!)

Lovely experience as always at Beauty Matters.

Thank you, Natalie and Natty for a lovely pampering morning.

As usual the level of skill is fantastic!! All the extra measures for COVID were smoothly done and it felt so GOOD to be able to have my nails done after the very uncertain times we have experienced. The salon is always immaculate as are the staff... just what I needed

Had a lovely pedicure done by Sarah, who is really pleasant to be with. Very relaxing and my feet look and feel much better. Everything is done to make it safe for clients and staff.

It was nice meeting you today Sharon. Thank you for my treatment which I thoroughly enjoyed.

As usual the service was great.Girls wire their face masks as I wore mine. I recommend the service to anyone.

Was so happy to be back to have my nails done. Felt safe and welcomed!

Loved having my nails today, Natty was great and very professional.

Nattie was so lovely on my first visit to the salon. She really put my mind at ease for my first waxing experience!

Thanks Kelsey as always for a lovely visit to the salon.

Lovely friendly staff, reasonable price, great after service if any problems. Would definitely recommend.

Come regularly to get my nails sorted and always happy with them. Often complimented by friends/family.
Ladies are lovely. Make you feel very welcome.

Excellent

Excellent treatment as always

Excellent

Excellent treatment, thank you Michelle and Natalie

A pleasant relaxing hour

Absolutely amazing! Felt so revived and such a relaxing experience! My skin looked so much brighter after the treatment.

Had a really good therapeutic back massage with Natalie, then a lovely relaxing pedicure with Kelcey which left my feet beautifully smooth. Bliss.

Always excellent service. All the staff are friendly and I always have a good time when I’m there.

Wonderful

Thank you for a fabulous facial I had today it was truly relaxing and Natalie was a fantastic therapist I can’t wait till my next appointment

Love my nails! Michelle always does a fantastic job.

Nails look great! Michelle always does a fantastic job.

I walked a lot and my feet needed that xtra care it was sheer bliss and the service top marks

Always a brilliant experience.

Happy to go to Beauty Matters, happy with visit , pleased with results.
Feel as if staff care, made to feel comfortable and at ease.

Such a wonderful experience this morning, facial was tailored to my skin type and felt totally relaxed

Lovely pedicure, felt very relaxed after, and a brilliant job done!

I saw Natalie today at your salon, she is so lovely, made me feel at ease. I would definitely recommend your salon.

Visited for the first time when 39 weeks pregnant and the staff made me feel very comfortable and at ease for my treatment. Friendly, professional and polite throughout.

First time I’d been here; I was recommended by a friend, and wow, they were so right!! This was the best end ever to a really stressful week at work - I was completely looked after and the sounds, smells and treatments all worked together to take me to a place of zen. The therapists use their skills to make sure you are getting the best experience. I will be back

Always enjoy my trip to the salon.Michelle is brilliant.Always professional and makes you feel relaxed

I love going to Beauty Matters as all the clinicians are so friendly. They are easy to talk to and very down to earth. A real family feel about the place.