From the time I entered, to the time I left, all staff were attentive and listened to my requests. Ama done a lovely new 'fro for me, giving guidelines and tips on aftercare, her son made an awesome cup of coffee and they made me feel relaxed and welcome. Salon is clean, fresh, trendy, relaxing, inviting and friendly! - I went there with a Groupon but would happily do a trek across London to get my hair done again in the future - highly recommended (especially for my fellow Naturalistas!)