Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services. Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
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Hair
Lovely Louise gave me a great precision cut. Louise is always very thoughtful 🙏🏻
Hi Jean,
Thank you so much for taking the time to leave us a review. We are so happy to hear that you always have a great experience with Louise.
look forward to seeing you in the New Year. 💇🏼‍♀️
Best regards,
The team at Austen Thomson Hair
Excellent cut and a lovely experience.
Austen asked enough questions to get an understanding of my hair preferences in order to give exactly the cut I was seeking.
Hi Tania,
Thank you for taking the time to leave us a review. We're glad to hear that you had an excellent experience with us and that Austen was able to give you the perfect haircut. Our team always strives to understand our clients' preferences in order to deliver the best results. Look forward to seeing you in December.
Best,
Marisa
Austen is the best hairdresser I have ever had ! As an older lady he has guided me through transition to grey and each time I leave the Salon I know I have a great cut and I feel a million dollars without fail! thank you Austen ! plus everyone else in the salon are all so kind and welcoming- a special place !
This is the most relaxing hairdressers I have ever been to
Louise is amazing takes time to discuss your wants and needs and my hair always looks amazing
I love going to Austen Thomson hair
Hi Ruth,
Thank you for taking the time to leave us such a kind review! We're so glad to hear that you had a relaxing experience at our salon and that Louise took the time to understand your wants and needs.
We're thrilled to know that you love coming to our salon and that your hair always looks amazing after a visit with us. Thank you for choosing Austen Thomson Hair.
We look forward to seeing you next time.
Best regards,
Marisa
Austen Thomson Hair is just amazing. Louise has been cutting my hair for at least 25 years and I just wouldn’t go anywhere else. She is brilliant at advice on style and a very skilled hairdresser. She always makes me feel relaxed and pampered and the cut and colour is always perfect.
Marisa on reception is so friendly and helpful with organising appointments.
I always look forward to my trips to Austen Thomson.
Hi Lucy,
Thank you so much for taking the time to leave such a kind review for us. We are thrilled to hear that you have been a loyal client for 25 years and that you trust Louise to always give you the perfect cut and color.
We are also delighted that Marisa's warm and helpful nature has contributed to making your visits to our salon even more enjoyable. We are lucky to have such a lovely team.
We can't wait to see you again soon and pamper you with our services. Thank you for choosing Austen Thomson for all your hair needs.
Best,
The Team at Austen Thomson Hair
Only ever had the same stylist. Very caring and always listens. Better than most doctors. History shows surgeons and barbers had same pedigree in the past. I definitely found the best one for me. Thank you. I would not change. Previous hair stylists and barbers I keep on average for 20 years and only change if I move out of area.
Hi Philip,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you have found the best stylist at our salon and that you have been coming to us for a while now. Our team at Austen Thomson Hair is committed to providing excellent services and we are glad to know that we have met your expectations.
It is always a pleasure to have you in our salon. We look forward to seeing you again in 5 weeks.
Warmly,
The team at Austen Thomson Hair.
As always I leave the shop delighted with my new haircut. Austen does such a professional job. He listens, advises and then does exactly what we have agreed on. Couldn’t ask for more. Plus the trainee who washed my hair did so with care and attention. She was lovely.
Hi Alison,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with your new haircut from Austen. We take pride in our team's professionalism and the attention we give to our clients' needs.
We are also glad to hear that you had a great experience with our trainee. Our team is always dedicated to providing excellent service to our clients, from start to finish.
Thank you again for your kind words. We truly appreciate your support and look forward to seeing you on your return.
Best wishes,
The team at Austen Thomson Hair
Louise is great she always seems to know what suits me and keeps it fashionable. Everyone is super friendly.
Hi Anne,
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that Louise always knows just the right style for you and that our team is friendly. This is exactly the kind of experience we strive to provide for all of our clients at Austen Thomson Hair.
We look forward to seeing you again for another fabulous hair appointment!
Warmly,
Marisa
My hair was done to perfection just as it always is .
Hi Edna,
Thank you so much for leaving such a kind review about your recent visit to our salon. We are delighted to hear that your hair was done to perfection, just as it always is! It means a lot to us that you are happy.
We truly appreciate your support and look forward to seeing you at your next visit.
Regards, Marisa
I’ve known Austen for many years and admire the way Austen andLouise have built up such a lovely friendly business that I always enjoy coming into for my hair appointments
Hi Trisha,
Thank you so much for your kind words and continued support over the years. We are so grateful to have you as a loyal client and are thrilled to hear that you always enjoy coming into our salon for your hair appointments.
It means a lot to us that you have noticed the hard work we have put into building a friendly and welcoming atmosphere at Austen Thomson Hair. We strive to make every appointment an enjoyable experience for our clients.
We look forward to seeing you again soon and appreciate your ongoing support.
Warmly, Marisa
Everyone looked after me beautifully and Jess, two weeks into her role, gave me a great shampoo treatment. Louise's cut was great, as usual!
Hi Claire,
Thank you so much for the lovely review! We are delighted to hear that you were looked after beautifully during your recent visit to our salon. We are also glad to hear that Jess, who has only been with us for two weeks, provided you with a great shampoo treatment. We will make sure to pass on your kind words to her.
It's wonderful to know that Louise's cut was great, as usual. She has a true talent for creating beautiful hairstyles. We appreciate you taking the time to share your positive experience with us and will see you again soon.
Best, Marisa
Cannot praise my visit today highly enough. I was, as always, welcomed as a friend, not just a client. I came out feeling a million dollars - as usual. Thank you.
Hi Ann,
We are thrilled to hear that you had a wonderful experience at our salon. Louise & the team always strives to make every client feel like a friend, and we are happy to know that this was the case for you. It's fantastic to hear that you left feeling like a million dollars – that's exactly how we want our clients to feel after a visit with us!
Thank you for taking the time to share your positive feedback. We truly appreciate it and glad you are recovering well.
Warmly, Marisa
As always my time spent in Austen Thomson has left me feeling and looking 100% better than before I walked in the door. Such a welcoming and relaxing environment and Louise always listens to what I want to achieve with my hair and delivers exactly that.
Hi Joanne,
Thank you so much for taking the time to leave us such a lovely review! It's always a pleasure to have you at the salon.
We're thrilled to hear that you had a great experience and that Louise was able to achieve your desired look. We strive to create a welcoming and relaxing environment for all of our clients.
We appreciate your trust in us, and we can't thank you enough for your kind words. It means a lot to our team at Austen Thomson Hair. We will see you in the New Year!
Best regards, Marisa
Freya is lovely and really listens to what you want, while giving great guidance if you’re not quite sure. Always absolutely delighted with the cut!
Hi Krystelle,
Thank you for taking the time to share your experience at our salon. We're thrilled to hear that you had a great haircut with our stylist Freya. We pride ourselves on listening to our clients and providing guidance when needed, so we're happy to know that you felt heard and received a cut that left you absolutely delighted. We hope to see you again soon and continue providing you with excellent service.
Best,
Marisa
As expected my cut and style was excellent.
Hi Myra, thank you for taking the time to leave us such a lovely review. We're so happy to hear that your experience at our salon was excellent and that you were pleased with your cut and style. Our team at Austen Thomson Hair always strives to deliver exceptional service and we're glad we could meet your expectations. Look forward to seeing you again. Thanks again!
Warmly, Marisa
Long standing client
Excellent as always
Hi Harry,
Thank you so much for taking the time to share your experience with us! We truly appreciate your loyalty and support as a long standing client.
We are thrilled to hear that you had an excellent experience with us, as always. Our team at Austen Thomson Hair strives to provide top-notch service and it's always wonderful to hear that we have met your expectations.
We look forward to continuing to provide you with fantastic hair services! Thank you again for your positive review.
Warmly,
The Team at Austen Thomson Hair
Always brilliant and a relaxing experience. Edinburgh's top hairdresser by miles!
Hi Laura,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you always have a brilliant and relaxing experience at our salon.
We appreciate your support and look forward to see you again soon.
Warmly,
Marisa
A warm friendly welcome as always. Delighted with a slight re-style. Feeling rejuvenated.
Hi Christine,
Thanks for taking the time to leave us a review. We're so glad to hear that you felt welcomed and happy with your re-style. It's always our goal to make our clients feel rejuvenated. We appreciate your support and hope to see you again soon!
Best,
The team at Austen Thomson Hair
Great visit today as always. Freya does exactly what I want, nice and relaxing too. Look forward to getting my hair done
Hi Catrina, thanks so much for leaving such a lovely review! We're thrilled to hear that you had a great visit with Freya. We pride ourselves on providing exceptional customer service and it sounds like Freya did just that by giving you the perfect service. We also strive to create a relaxing and enjoyable experience for all our clients, so it's wonderful to hear that you felt nice and relaxed during your visit. Thank you for choosing Austen Thomson Hair and we look forward to seeing you again soon for your next hair appointment. Take care, The team at Austen Thomson Hair.
I have a recurring nightmare where Austen retires and I have to go back to trying to find someone who can cut short hair like he does. He is an absolute master stylist, and really nice guy to boot.
Hi Isla,
Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you have such a great experience with Austen. We completely understand your concern about him retiring, but rest assured, he has no plans of doing so anytime soon.
Thank you again for choosing our salon for your hair needs. We look forward to seeing you on your next visit!
Warmly,
The team at Austen Thomson Hair
Experience superlative professional services in this uniquely caring, friendly & welcoming salon
Hi Geraldine, thank you for sharing your experience at our salon. We're thrilled to hear that you found our services to be superlative and our team to be caring, friendly, and welcoming. We strive to provide an exceptional experience for every client and we're happy to have succeeded with you. We appreciate your kind words and look forward to seeing you again soon. Thank you for choosing Austen Thomson Hair! Best regards, The team at Austen Thomson Hair
Experience superlative professional services in this uniquely caring, friendly & welcoming salon
Once again, so delighted with my hair - the colour, cut and style. Over the many years Louise has been caring for my hair, she has ensured my style is fresh and flattering and feels great. All this in a friendly and relaxed atmosphere. Always a joy. Thank you.
As always the service was personalised, prompt and relaxed. No effort was too much.
Hi Helen,
Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you had a positive experience with our team at Austen Thomson Hair. It's always our goal to provide personalized, prompt, and relaxed service to our clients, so we're glad we were able to meet your expectations.
We appreciate your kind words and we're looking forward to seeing you again in the future. Thank you for choosing our salon and being a part of our community.
Take care,
The Team at Austen Thomson Hair
Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services. Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
