Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services. Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
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Hair
Have been coming to Austen Thomson for many years. The team always make me feel very welcome.
Louise knows what I want Haircut Style and colour and makes me feel fantastic every time.
What can I say…another relaxing day at the salon. Great service and very very happy with my cut and colour.
Hair colour is just the way I want it. Freya is so professional
Hi Catrina,
We're so glad to hear that you loved your hair colour at our salon! Freya is an amazing stylist and we're lucky to have her on our team. Thank you for your compliments on her professionalism - she truly cares about delivering stunning results to our clients.
Best,
The team at Austen Thomson Hair
Just the best in hair and human care. Better than my doctors every time. ❤️
Hello Philip,
Thank you so much for taking the time to leave us such a kind review. We are delighted to hear that you had a positive experience at our salon and that we were able to make you feel well taken care of. Our team strives to provide excellent service in both hair care and personal care, and it means a lot to us that you have recognised our efforts. Thank you for choosing us for your hair needs, and we look forward to seeing you next time.
Warmly, The team at Austen Thomson Hair
Five star experience as always, from the welcome when you arrive to the relaxing head wash and massage, and never outdone with creative talent in a hair finish that left me feeling fabulous. Can’t recommend the whole team enough.
Hi Justene,
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that you had such a great experience at our salon.
Our team prides ourselves on giving our clients a warm welcome and top-notch service from start to finish. We are also happy to hear that you enjoyed your head wash and massage, as well as your fabulous hair finish.
We truly appreciate your kind words and recommendation. It means a lot to us. We look forward to seeing you next time.
Best,
The Team at Austen Thomson Hair
Fantastic cut, as ever, with great service in a lovely salon.
Hi Annie, thank you so much for leaving such a lovely review. We are thrilled to hear that you had another fantastic cut at our salon and that you enjoyed our service and atmosphere. We strive to provide the best experience for all of our clients and it's always a pleasure to receive such positive feedback. We appreciate your support and look forward to seeing you next time.
All the best, the team at Austen Thomson Hair.
Excellent service. Very happy
From start to finish it was a great experience, all staff are great and I love my hair!
Wonderful salon experience, very relaxing and love my hair cut and colour. Thanks so much X
Hi Davina,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a wonderful experience at our salon and that you are happy with your hair cut and colour from Louise. We always strive to provide a relaxing atmosphere for our clients and we are glad that you felt that during your visit.
We look forward to seeing you next time.
Warmly,
The Team at Austen Thomson Hair
Great experience as a first time customer here (although had brought my daughter before for a first ‘grown up’ haircut a few weeks previous - also fantastic service all round).
Lovely relaxed atmosphere and I felt Louise really listened to what I wanted but had helpful suggestions too. Love the end result!
Thank you!
Hi Helen,
We are so glad to hear that you had a great experience at our salon as a first-time customer. We pride ourselves on creating a lovely and relaxed atmosphere for all of our clients. Thank you for trusting us with your daughter's first "grown-up" haircut as well.
Our team at Austen Thomson Hair strives to provide attentive and personalised service to all of our clients. We are thrilled that Louise was able to listen to your requests and offer helpful suggestions to achieve the perfect end result. We always want our clients to leave feeling satisfied and happy.
Thank you for taking the time to share your positive review with us. We appreciate your feedback and look forward to seeing you again.
Best,
The team at Austen Thomson Hair
I personally loved it, I was offered many drinks plus a biscuit at the start which I really enjoyed.
Hi Oliver,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience at our salon and that you appreciated the little extra touches like the drinks and biscuit. We always aim to make our clients feel comfortable and pampered while they are here.
We are thrilled that you loved your visit and will see you soon.
Best,
The team at Austen Thomson Hair
Louise has been colouring and cutting my hair for 25 years. I would never go anywhere else. She is consistently accurate in her cuts and colour, gives great advice on styling and makes me feel great every time. Marisa on reception is so helpful and accommodating and all the staff at Austen Thomson are friendly and welcoming.
Hi Lucy,
Thank you so much for taking the time to leave such kind words. We are thrilled to hear that you have been coming to our salon for 25 years and that you have always had a positive experience with Louise and Marisa. We are proud to have such talented and dedicated team members who consistently provide excellent cuts, colour, and styling advice.
We are also glad that you have found our other staff members to be friendly and welcoming. Creating a welcoming and comfortable atmosphere for our clients is something we strive for, so we are happy to know we are succeeding.
Thank you again for your loyalty and support over the years. We appreciate your kind words and look forward to seeing you next time.
Best regards,
The team at Austen Thomson Hair
Loved it (:
Hi Oliver,
Thank you so much for your kind review! It's always great to hear that our customers had a positive experience with us. We're glad you love your visits to our salon.
Thank you for choosing us and we look forward to see you next time!
Best,
The Team at Austen Thomson Hair
As always a pleasure from the moment I arrived to when I walked out the door with my healthier, happier hair!
Hi Lou,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us was a pleasure from start to finish. We strive to ensure all our clients leave with healthier and happier hair, so it's lovely to know we achieved this for you.
We appreciate your ongoing support and hope to see you again soon for your next hair transformation.
Best wishes,
The Team at Austen Thomson Hair
A haircut at AT never disappoints. You are always well taken care of and you leave feeling like a new woman!
Hi Tessa,
Thank you so much for your kind review! We are thrilled to hear that you had another great experience with us at Austen Thomson Hair. Making our customers feel like a new woman is what we strive for, and we are glad to know that we achieved that with you.
We appreciate your loyalty and trust in our salon. We look forward to seeing you next time!
Best,
The Team at Austen Thomson Hair.
Always a pleasure to visit the salon. Thank you🥂
Hi Kristin, thank you for taking the time to leave such a lovely review! We are thrilled to hear that you enjoyed your visit at our salon. Our team at Austen Thomson Hair always strives to provide a pleasant and welcoming experience for our clients. We look forward to see you on your next visit. Cheers! 🥂
Sincerely,
The team at Austen Thomson Hair
Lola gave me the best head massage I’ve ever had and I am so happy with her blow dry.
Hi Lucy, thank you so much for leaving such a lovely review about your experience with Lola. We're delighted to hear that she provided you with the best head massage you've ever had and that you were happy with your blow dry. We'll make sure to pass along your kind words to Lola.
Thank you for choosing our salon and please don't hesitate to let us know if there's anything else we can do to make your next visit even better.
Best,
The team at Austen Thomson Hair
Austen is an excellent stylist and has a real talent for knowing your hair type and getting the right cut for it.
Hi Mandy,
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had such a positive experience with Austen at our salon. We truly believe that knowing our clients' hair type is crucial in achieving the perfect cut.
We're honored to have you as a valued client and appreciate your support. Feel free to reach out if you ever need anything in the future.
Best regards,
The team at Austen Thomson Hair
Louise and the AT team never disappoint.
5* every time.
Dear Elizabeth,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another great experience at our salon. Our team takes great pride in delivering 5-star service to all of our clients.
We truly appreciate your continued support and we look forward to seeing you again next time. Until then, take care and have a wonderful day!
Best regards,
The team at Austen Thomson Hair
Happy customer
Hi Ruth,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon. Our team is dedicated to providing our customers with the best service and it's great to know that we succeeded with you.
We appreciate your kind words and feedback, it means a lot to us. We look forward to seeing you next time.
Take care,
The team at Austen Thomson Hair
Freya always does an amazing job of listening to exactly what I want and makes knowledgeable suggestions about how to achieve what I’m looking for. I absolutely love my hair thanks to her! She always does a great job and makes the process fun!
Austen has also been so helpful with suggestions and always makes sure I’m happy with the plan!
Super happy with the service at the salon and would very much recommend! I’ve never been happier with my hair!
Hi Claire, thank you so much for taking the time to leave us such a positive review! We're delighted to hear that Freya did an amazing job on your hair and that you love the end result. We strive to make sure each and every client feels heard and satisfied with their hair, so it's wonderful to know that Freya and Austen were able to achieve that for you. We hope to continue providing you with great service and enjoyable experiences at our salon. Thank you again, and see you soon!
Warm regards,
The team at Austen Thomson Hair
Great team, great haircut and always a very positive experience
Hi Catriona,
Thank you so much for taking the time to leave us such a lovely review! It means a lot to our team at Austen Thomson Hair to know that you had a great experience and enjoyed your haircut. We always strive to create a positive atmosphere and it's wonderful to hear that we succeeded.
We truly appreciate your kind words and we look forward to seeing you next time. Thank you for choosing our salon.
Take care and have a lovely day!
The team at Austen Thomson Hair
Definitely my favourite hair salon. A firm that goes out of its way to give you the best service.
Hi Philip, thank you so much for taking the time to leave such positive feedback about your experiences at our salon. We are thrilled to hear that we are your favourite hair salon! Our team is dedicated to providing excellent service and we always strive to go above and beyond for our clients. We truly appreciate your support and we can't wait to see you at your next appointment. Take care! - The team at Austen Thomson Hair
I always love my visit to the salon. Always a lovely relaxed atmosphere. Delighted with my hair as always. Louise, Lola and Marisa all very efficient, helpful and great at what they do.
Hi Jenny, thank you so much for your lovely review! We are thrilled to hear that you always enjoy your visits to our salon and that you are happy with your hair. We take pride in creating a relaxed atmosphere for our clients and we are glad it makes a difference for you. We will be sure to pass along your compliments on - they are truly talented and dedicated to their craft. Thank you for your continued support and we look forward to seeing you again soon! Best, The Team at Austen Thomson Hair
Best salon & stylist ever. A little sanctuary in a busy world. Amazing attentive staff
Excellent stylish haircut and service as always
Hi Harry,
Thank you so much for taking the time to leave us such a lovely review! Our team at Austen Thomson Hair is always happy to hear when our clients are satisfied with their experience. We thank you for your support over the years.
Take care,
The team at Austen Thomson Hair
Always a lovely relaxing experience.
Hi Catherine,
Thank you for sharing your experience with us. We are delighted to hear that your visit to our salon was a lovely and relaxing one.
We appreciate your kind words and it means a lot to us that you enjoyed your visit. We hope to continue providing you with the same level of satisfaction in the future.
Thank you again for choosing our salon and we look forward to seeing you next time.
Warmly,
The team at Austen Thomson Hair
Great service as usual, staff incredibly friendly,
Hi Lorna!
Thank you so much for taking the time to leave us a review. We are happy to know that you had another great experience with us at Austen Thomson Hair. Our team strives to provide excellent service and we're glad it shows. We truly appreciate your kind words about our friendly team & your loyal support over the years. It means a lot to us!
Take care,
The Team at Austen Thomson Hair
Lucky to have had such a great hairdresser for over 10 years now! I wouldn’t go anywhere else, Austen is a genius! Relaxing environment and wonderful team at Austen Thomson.
Hey Nicky,
Thank you so much for your kind words and loyalty to our salon for over 10 years! We are thrilled to hear that you have had a positive experience with Austen and our team. We strive to create a relaxing environment and provide exceptional service to all our clients. Your support means a lot to us and we truly appreciate it. Thanks again for choosing our salon and we look forward to seeing you next time!
Best,
The Team at Austen Thomson Hair
Louise truly is a master of her craft! Could not be more happier. Colour and style very person centred.
Hi Mags,
Thank you so much for taking the time to leave such a lovely review for us. We're thrilled to hear that you had a great experience at our salon and that Louise's skills left you feeling happy and satisfied. We take pride in creating personalized looks that cater to each individual's preferences, so it's wonderful to know that you felt our services were person-centred.
We really appreciate your kind words and look forward to seeing you next time.
Warmly,
The Team at Austen Thomson Hair
Austen always listens carefully and does an amazing job. Great colour and cut
Hi Katharine,
Thank you so much for taking the time to leave us such a lovely review! We're so glad to hear that Austen always listens carefully and does an amazing job. We take pride in our stylists' ability to truly understand and execute our clients' desired looks.
It's great to know that you're happy with both the colour and cut you received. We strive to provide top-notch services to all of our clients to ensure they leave feeling confident and satisfied with their hair.
We can't wait to have you back in the salon for your next appointment! Thank you again for choosing us.
Best,
The Team at Austen Thomson Hair
Had my hair done for the first time by Freya and she did such a wonderful job and couldn’t be happier with the results!
Hi Tasha, thank you so much for taking the time to leave a review! We are delighted to hear that you had a wonderful experience with Freya at our salon. We always strive to make our clients happy and it's great to know that we succeeded in doing so for you. We look forward to seeing you next time.
Best wishes from the team at Austen Thomson Hair.
Austen has cut my hair for 24 years now. He is brilliant at what he does and is a perfectionist which I love. The staff are all so welcoming and attentive and the salon really spacious with good vibes!
Hi Marilyn,
Thank you so much for your kind words about Austen and our salon. We are thrilled to hear that you have been a loyal client for 24 years and that you appreciate Austen's skills as a hairstylist.
Our entire team takes pride in creating a welcoming and comfortable atmosphere for our clients, and we are glad that you have noticed that. We also appreciate you mentioning the spaciousness and good vibes of our salon.
Thank you for choosing us as your go-to salon for all these years. We look forward to seeing you again soon!
Best,
The Team at Austen Thomson Hair
Another fabulous haircut from Louise
Welcoming salon lovely coffee and biscuits
A thoroughly relaxing experience
Hi Ruth,
Thank you so much for your kind words and for taking the time to leave a review. We're delighted that you had another fabulous haircut with Louise.
Our team at Austen Thomson Hair strive to create a warm and welcoming atmosphere for all our clients, and we're so glad you enjoyed the coffee and biscuits. We love providing a thoroughly relaxing experience for our clients, so it means a lot to us that you felt relaxed and comfortable in our salon.
Thank you again for your support and review. We look forward to welcoming you back!
Best,
The team at Austen Thomson Hair
Wonderful salon and service. Louise is a great stylist and you always get a warm welcome. Would highly recommend.
Hi Nomi,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a wonderful experience at our salon and that you were pleased with our service.
Louise will be delighted to hear your feedback and we will make sure to pass along your compliments to her. Our team strives to provide a warm and welcoming atmosphere for all of our clients, so it's great to know that you felt that when you visited.
We truly appreciate your recommendation and we look forward to welcoming you back to our salon.
Best wishes from all of us at Austen Thomson Hair.
Always a joy to be pampered, spend time in their salon and love what Louise does to my hair. Thank you
Hi Alison,
Thank you so much for your review! We are thrilled to hear that you enjoy spending time at our salon and love the results of Louise's work on your hair. We truly appreciate your support and are grateful to have you as a valued client.
If there is anything else we can do to make your experience even better, please do not hesitate to let us know. We love pampering our clients and want to ensure that you always leave feeling happy and satisfied.
Thank you again for your kind words and for choosing our salon. We look forward to seeing you next time.
Best,
The Team at Austen Thomson Hair
Freya listened to what I wanted and gave a knowledgable and considered haircut understanding how my thin hair will behave in certain styles. Im very happy with the outcome 😀
Hi Brigitta, thank you for leaving us such a lovely review! We are happy to hear that Freya provided you with a knowledgeable and considered haircut that took into account your hair type. It's always our goal to give our clients the best possible outcome 😀 Thank you again for trusting us with your hair, we appreciate your feedback. Warmest regards, The Team at Austen Thomson Hair.
I am cared for better than in hospital with even more kindness and skill.
Loved my hair Freya, I’ve found my long time hairdresser now ! Thank you for your suggestions you are a ⭐️
Hi Liz,
Thank you so much for your lovely review! We are thrilled to hear that you loved your experience with Freya. Our team takes great pride in providing top-notch service and we are happy that we could help you find your long term hairdresser. We will pass on your kind words to Freya, she truly is a star! We look forward to seeing you next time & hope you had a lovely birthday.
Best wishes,
The team at Austen Thomson Hair
I’m lucky to have found the best ever hair
stylist. Austen not only cuts my hair superbly but creates a warm and welcoming salon for all its clients.
Hi Annie,
Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a positive experience with Austen at our salon. Our team strives to provide not only exceptional haircuts, but also a warm and welcoming environment for our clients.
We are grateful to have you as part of our salon family and we look forward to seeing you again soon for your next haircut!
Best,
The team at Austen Thomson Hair
Brilliant as usual. Young Lola blow dried my hair. I’ve not got the best hair to blow dry. I was pleased with it, she put a lot of effort in. Thank you
Hi Catrina, thank you so much for sharing your experience with us. We're glad to hear that you were pleased with your blow dry by Lola. Your kind words will be passed along to her. Thank you for choosing us and we will see you again soon! Warmly, The team at Austen Thomson Hair.
As always Austen listened to my experience since my last visit (which has been great), my thoughts about modifications id like to try and then added highlights to blend my natural colour and my grey, put a treatment on my hair and then cut it, with the attention to detail that I’ve come to expect. I left as always feeling fantastic and knowing I’ll be able to manage my hair at home.
Hi Helen,
Thank you for your kind review. It is always a pleasure to have you at our salon. Our team at Austen Thomson Hair always strives to listen to our clients' needs and provide top-notch services. We are glad to hear that you enjoyed your experience with us and are happy with the end results.
It's great to know that you left feeling fantastic and confident in managing your hair at home. We are happy to hear that our attention to detail and the added highlights have met your expectations. We look forward to seeing you back for your next visit and providing you with the same level of service.
Warm regards,
The Austen Thomson Hair Team
Always a pleasure and a fantastic cut. Highly recommend this place .
Hi Sue, thank you for taking the time to leave us a review! We are thrilled to hear that you had a fantastic cut at our salon. It was our pleasure to have you and we appreciate your recommendation. We strive to provide our clients with the best experience and a great haircut every time. Looking forward to seeing you again soon. Take care! - The Team at Austen Thomson Hair
Thankyou all
Dear valued customer,
Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had a positive experience with us and we appreciate your kind words.
At Austen Thomson Hair, our team is committed to providing top-notch services and ensuring our clients feel comfortable and satisfied with their visit. We are glad to hear that we met your expectations.
We look forward to seeing you again soon.
Best regards,
The team at Austen Thomson Hair
14 years as a client of Louise. Would never even consider going anywhere else for cut and colour! Each and every stylist at AT is excellent and you are greeted with such warmth by the lovely Marissa! They’re the real deal!
Dear Elizabeth,
Thank you so much for taking the time to write such a lovely review about your experience at our salon. We are thrilled to hear that you have been a loyal client for the past 14 years and that you would not consider going anywhere else for your cut and colour. Our team puts great effort in providing excellent services, and we are glad to hear that Marisa's warm welcome adds to the overall experience.
It means a lot to us that you think of us as "the real deal". We strive to create a comfortable and welcoming environment for all our clients, and your words validate our efforts.
Once again, thank you for your kind words and continued support. It is clients like you who make our job so rewarding.
Best regards,
The team at Austen Thomson Hair
Fantastic job! My colour is lovely as is my cut.
Hey Sigrid, thank you so much for leaving us such a lovely review! We are thrilled to hear that you are happy with your colour and cut. Our team at Austen Thomson Hair always strives to deliver the best results for our clients. We appreciate your kind words and will see you next time. Take care! The team at Austen Thomson Hair
Thank you for fitting me in today. Great care and attention.
Hi Maureen,
Thank you so much for your kind words and positive feedback. We are thrilled to hear that you had a great experience at our salon. Giving each customer the best care and attention is our top priority, so we are glad to know that we could meet your expectations.
Thank you for choosing us again and we will see you when you get back.
Best,
The team at Austen Thomson Hair
Love my cut/blow dry, always cut the way I like it and excellent, friendly service
Hi Hilda, thank you so much for taking the time to leave us a review! We're thrilled to hear that you love your cut and blow dry and that it's always done to your liking. Our team takes great pride in providing excellent and friendly service, so we're glad that you've had a positive experience with us. We look forward to seeing you next time!
Best, The Team at Austen Thomson Hair
Very happy
Hi Paula,
Thank you so much for leaving us a review! We're thrilled to hear that you had a positive experience at our salon.
Our team at Austen Thomson Hair always strives to provide excellent service and we're glad to hear we were able to make you happy.
We hope to see you again soon.
Best regards,
The team at Austen Thomson Hair
I love going to Louise at Austen Thomson. The whole experience is a treat. Relaxing, friendly and I come out with fantastic hair!
Hi Helen,
Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had such a positive experience with our team and specifically with Louise.
Creating a relaxing and friendly atmosphere for our clients is something we pride ourselves on, so it's wonderful to know that you feel this way when you visit us. And of course, we're even more delighted to hear that you are happy with your fantastic hair!
We appreciate your support and we can't wait to see you next time. Have a good holiday.
Warm regards,
The Team at Austen Thomson Hair
Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services. Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
