Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services.
Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
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Hair
I was so relaxed I fell asleep in my chair! And awoke to find myself looking great. (Aged 4)
Always a first class service. Louise is a genius. Thank you!!
Fantastic colourist. Must be one of the best in Edinburgh and has never disappointed.
Staff made me very welcome. Cut excellent.
Hi Myra, thank you for taking the time to leave us a review!
We're delighted to hear that our staff made you feel welcome and that you were happy with your cut. We strive to provide excellent service to all of our clients and we're glad to know we achieved that with you. We look forward to seeing you next time and thank you for choosing our salon.
Best wishes from the team at Austen Thomson Hair.
Louise never, ever lets me down. Picks up on little twists and improvements I would never think of and always leaves me feeling stylish and modern - irrespective of my age! There’s a reason I would never think of going anywhere else.
Hi Liz,
Thank you so much for your kind review. We are thrilled to hear that Louise consistently provides you with excellent service and helps you achieve a stylish and modern look, regardless of your age.
We always strive to listen to our clients' needs and make their ideas come to life, so we are glad to hear that you feel like your expectations are met. Thank you for choosing us as your go-to salon.
Best,
The team at Austen Thomson Hair
Freya always takes time to listen and will advise you on your colour. Lola blow dried my hair, my hair isn’t the easiest to dry but she did a great job.
Hi Catrina,
Thank you so much for taking the time to leave a review. We truly value our clients' opinions and it means a lot to us when we receive such positive feedback.
We're glad to hear that Freya did a great job with your colour and that Lola was able to work her magic with your difficult-to-dry hair. The team here at Austen Thomson Hair takes pride in providing top-notch services and making sure our clients leave feeling satisfied.
Thank you again for your kind words. We look forward to seeing you next time
Best,
The Team at Austen Thomson Hair
I have been a client of Austen for many years and would never consider going anywhere else—he always understands what I’m looking for.
The salon itself has a warm, relaxed atmosphere that is welcoming and never intimidating.
Thank you x
Hi Mairi,
Thank you for taking the time to write such a lovely review about your experience at our salon. We are thrilled to hear that you have been a loyal client for many years and trust in Austen's skills. It means a lot to us that you would never consider going anywhere else.
We are also happy to know that you enjoy the warm and relaxed atmosphere we strive to create at our salon. Our team believes that our clients should feel comfortable and welcome during their visits.
Thank you for choosing Austen Thomson Hair and for your kind words. We look forward to seeing you next time.
Warmly,
The team at Austen Thomson Hair
I had the absolute pleasure of having my hair cut and coloured by Austen, and I couldn't be happier with the result! Austen always takes the time to really listen to what I want and offers thoughtful suggestions that work perfectly for my hair type and style. The colour is vibrant and beautifully blended, and the cut is exactly what I was hoping for — fresh, flattering, and easy to manage. So much so, when i left the salin, a man on his bike stopped me to admire the colour of my hair!! Austen’s attention to detail and warm, professional approach made the whole experience relaxing and enjoyable. Highly recommend if you're looking for someone with skill, creativity, and genuine care for their clients!
Austen has made a huge difference to my hair. Now the colour and the cut are exactly what I’ve been looking for. He listens, looks, and quietly creates a miracle!
Hi Fiona,
Thank you for your kind review! We are delighted to hear that Austen was able to make such a positive difference to your hair. It's always our goal to listen to our clients and create the perfect look for them.
We are thrilled that you are happy with the colour and cut of your hair. Austen is truly talented in creating miracles.
Thank you for choosing our salon! We look forward to seeing you next time.
Best,
The Team at Austen Thomson Hair
I arrived with a headache; I left feeling better & looking best. Thanks to Freya et al.
Hi David,
Thank you so much for your kind review and for choosing our salon to help you feel and look your best. We are so happy that Freya and our team were able to alleviate your headache and provide you with a great experience. We strive to not only provide excellent hair services but also to make our clients feel relaxed and pampered. It means a lot to us that we were able to do that for you.
Take care and we look forward to seeing you next time.
Best,
The team at Austen Thomson Hair
I’ve been coming to Austen for years, and every visit is consistently amazing. The salon has such a calm, peaceful atmosphere—it’s the perfect place to relax and unwind. Austen is incredibly talented, welcoming, and attentive, always making sure I leave feeling confident and happy with my hair. It’s more than just a salon visit; it’s a genuinely enjoyable experience every time. Highly recommend!
Hi Arlene,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to have you as a loyal customer at Austen Thomson Hair.
We take pride in creating a calm and peaceful atmosphere at our salon, and we are thrilled that it allows you to relax and unwind during your appointment. We are also happy that our talented and welcoming team, especially Austen, takes great care of you and ensures that you leave with confidence and happy with your hair.
It's wonderful to know that your salon visit goes beyond just a hair appointment and becomes a genuinely enjoyable experience. Thank you for recommending us, and we look forward to welcoming you back on your next visit.
Best regards,
The team at Austen Thomson Hair
I have been going to Austen, for an along time, I have always come out with a fantastic hair cut, not once have I ever been unhappy. People have ask me where I get my hair cut, they respons: amazing cut. So as always I love u cutting my hair and you always think
Out the box with styles. Very creative 💞
Hi Lesley,
Thank you so much for taking the time to leave such a wonderful review for our salon. We really appreciate your loyalty and are delighted to hear that you have always had fantastic haircuts from us.
We are also thrilled to know that you have received compliments on your hair and have recommended us to others. Our team takes great pride in being creative and thinking outside the box when it comes to styling.
Thank you for trusting us with your hair and for being a valued client. It means a lot to us. We look forward to seeing you next time.
Take care,
The team at Austen Thomson Hair
All staff are kind and skilled (including their dog but they don’t allow her scissors). You even get offered a drink (not alcohol).
Alway a treat to get my hair done with Austen. Austen and Louise run a great business which I look forward to going to and come out feeling happy
Hi Trisha,
Thank you for your lovely review! We are so happy to hear that you had a great experience at our salon. Austen and Louise work hard to provide a professional and enjoyable salon experience for all our clients.
We are delighted that we were able to make you feel happy after your visit with us. We always strive to give our clients the best possible service, and it means a lot to us that you appreciate it.
See you at your next appointment!
The team at Austen Thomson Hair
Great visit as always, excellent hair cut from a very experienced hairdresser & lovely person
Hi Hilda,
Thank you for taking the time to leave us such a kind review! We take great pride in providing both top-notch hair services and friendly customer service.
We look forward to seeing you next time. Thank you again for your support!
Warmly,
The team at Austen Thomson Hair
Freya really listens to what you ask for, is confident in pushing back if she doesn’t think it’ll suit you and is really skilled in giving you a haircut you’ll love that works for you. Great atmosphere and everyone is super friendly
Hi Nayha,
Thank you for taking the time to leave a review! We are thrilled to hear that you had a positive experience at our salon.
We are proud to have Freya as part of our team. She truly listens to her clients and is skilled in creating haircuts that suit their individual needs. We're glad she was able to give you a hairstyle you love.
Our team always strives to create a welcoming and friendly atmosphere for all our clients. It's wonderful to know that it was noticed and appreciated by you.
We look forward to seeing you next time!
Best,
The team at Austen Thomson Hair
Always a wonderful experience visiting Austen Thomson Hair. Louise has been looking after my hair for more years than I’m willing to reveal however I would trust anyone in the salon in her absence.
Hi Carolyne,
Thank you so much for your kind words and loyalty to our salon. We are so glad to hear that you always have a wonderful experience at our salon. Our team takes great pride in providing exceptional service to all our clients.
It's amazing to hear that you have been a loyal customer for so many years and that you trust our other team members if Louise is not available. We strive to create a welcoming and professional environment for all our clients, and we are happy to know that we have met your expectations.
Thank you again for the lovely review, Carolyne. We look forward to seeing you next time..
Best,
The Team at Austen Thomson Hair
Fantastic experience from start to finish- Marisa’s cheery welcome, head massage from Nico to Louise discussing with me what to do with my hair and the lovely tidy up and bouncy hair result. Always feel listened to. It’s a pleasure to be looked after by Louise.
Hi Ingrid, thank you so much for taking the time to leave us such a wonderful review!
We're thrilled to hear that you had a fantastic experience at our salon. We'll be sure to pass along your compliments to Marisa, Nico, and Louise - they will be delighted to know that they played a part in making your visit enjoyable. We're happy to hear that you feel listened to and well-looked after by Louise. Thank you for choosing our salon, and we look forward to seeing you next time.
Best regards, The Team at Austen Thomson Hair.
Freya is great in what she does. Great stylist
Hi Catrina, thank you for taking the time to leave us a review! We are glad to hear that you had a great experience with Freya. Our team at Austen Thomson Hair takes pride in delivering exceptional hair styling services to our clients. We look forward to seeing you next time.
Take care. Best, The Team at Austen Thomson Hair.
Freya is a hairdressing genius! Fab if you have tricky hair. Takes time to listen and advise.
Hi Laura,
Thank you for taking the time to leave us a review. We're so glad to hear that you had a positive experience with Freya at our salon. Here at Austen Thomson Hair, we pride ourselves on our talented team and their ability to truly listen and advise our clients.
We're happy to hear that Freya was able to work her magic on your tricky hair. Our team is dedicated to providing exceptional service and creating the perfect look for each individual client.
We appreciate your kind words and will be sure to pass them along to Freya. Thanks again for choosing Austen Thomson Hair.
Warmly,
The Team at Austen Thomson Hair
Been going to Freya for a year or two now. She always listens to what I want but is also great at providing advice/suggestions. She is also technically very good. Always a happy customer.
Hi Siobhan, thank you so much for your kind words about Freya! We are thrilled to hear that you have been a loyal customer for the past year or two. It means a lot to us that you trust Freya to not only listen to your requests, but also provide helpful suggestions. We take pride in our technical skills and aim to make every customer a happy one. Thank you for taking the time to share your experience with us. We look forward to seeing you next time.
Best, The team at Austen Thomson Hair
Freya might be young but she is good at her job. Freya will always discuss with you how you would like your hair to be done but will also give her advice too. I have always been very happy with my hair and get a lot of compliments so will continue to go back and have Freya style my hair.
Hi Beverly,
Thank you so much for taking the time to write about your experience with us. We're glad to hear that you've been happy with Freya's work and that you've received compliments on your hair.
We take pride in our stylists' ability to listen to our clients and provide their professional opinions. We're happy that Freya was able to do just that for you. We look forward to seeing you again and having Freya style your hair.
Thank you again for your kind words and ongoing support. See you soon!
Best wishes,
The team at Austen Thomson Hair
Always good
Hi Janice,
Thank you for taking the time to leave us a review. We are thrilled to hear that you have consistently had good experiences at our salon. Our team takes pride in providing excellent hair services to all of our clients.
We appreciate your support and hope to continue to exceed your expectations in the future. As always, please do not hesitate to let us know if there is anything we can do to make your visits even better.
Thank you for choosing our salon. We look forward to seeing you next time!
Warmly,
The team at Austen Thomson Hair
Freya is awesome. So talented, so perceptive and just a joy. I trust her implicitly. Her skill and intuition is masterful. Talented, enthused and focused on her client.
Hi Marie,
Thank you so much for your positive review! We are delighted to hear that you had a great experience with Freya at Austen Thomson Hair. She truly is a talented and perceptive stylist, and we are lucky to have her on our team.
It means a lot to us that you trust her implicitly and appreciate her masterful skills and intuition. Our team is dedicated to providing top-notch services and we are thrilled that you found Freya to be talented, enthused, and focused on you as a client.
We look forward to seeing you next time!
Best,
The team at Austen Thomson Hair
Visiting Austen Thompson is always lovely, Louise has restored my hsir to the glossy sleek version of itself. It looks great despite the fact that I have decided to grow it slightly longer.
Hi Stella,
We are thrilled to hear that you had a lovely experience at our salon. We take great pride in providing exceptional services, and it is wonderful to hear that Louise was able to restore your hair to its glossy and sleek version. We understand the importance of caring for our clients' hair, even as they grow it slightly longer. Thank you for your kind words and we can't wait to see you again at Austen Thomson Hair!
Best,
The team at Austen Thomson Hair
Have been coming to Austen Thomson for many years. The team always make me feel very welcome.
Louise knows what I want Haircut Style and colour and makes me feel fantastic every time.
Hi Susan,
Thank you so much for your positive feedback and for being a loyal customer of our salon for many years. We are delighted to hear that you always feel welcome when you visit us.
It's great to know that Louise always understands exactly what you want for your haircut, style, and colour, and that she makes you feel fantastic every time. We will be sure to pass along your kind words to her.
Thank you again for choosing us for your hair needs. We look forward to seeing you next time.
Warmly,
The Team at Austen Thomson Hair
What can I say…another relaxing day at the salon. Great service and very very happy with my cut and colour.
Hi Ann,
Thank you so much for your lovely review! We are thrilled to hear that you had a relaxing day at our salon and that you were happy with your cut and colour. Our team works hard to provide exceptional service and it means a lot to us when clients like yourself appreciate it.
We look forward to your next visit for another pampering session. Until then, take care and have a wonderful day!
Warmly,
The Team at Austen Thomson Hair
Hair colour is just the way I want it. Freya is so professional
Hi Catrina,
We're so glad to hear that you loved your hair colour at our salon! Freya is an amazing stylist and we're lucky to have her on our team. Thank you for your compliments on her professionalism - she truly cares about delivering stunning results to our clients.
Best,
The team at Austen Thomson Hair
Just the best in hair and human care. Better than my doctors every time. ❤️
Hello Philip,
Thank you so much for taking the time to leave us such a kind review. We are delighted to hear that you had a positive experience at our salon and that we were able to make you feel well taken care of. Our team strives to provide excellent service in both hair care and personal care, and it means a lot to us that you have recognised our efforts. Thank you for choosing us for your hair needs, and we look forward to seeing you next time.
Warmly, The team at Austen Thomson Hair
Five star experience as always, from the welcome when you arrive to the relaxing head wash and massage, and never outdone with creative talent in a hair finish that left me feeling fabulous. Can’t recommend the whole team enough.
Hi Justene,
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that you had such a great experience at our salon.
Our team prides ourselves on giving our clients a warm welcome and top-notch service from start to finish. We are also happy to hear that you enjoyed your head wash and massage, as well as your fabulous hair finish.
We truly appreciate your kind words and recommendation. It means a lot to us. We look forward to seeing you next time.
Best,
The Team at Austen Thomson Hair
Fantastic cut, as ever, with great service in a lovely salon.
Hi Annie, thank you so much for leaving such a lovely review. We are thrilled to hear that you had another fantastic cut at our salon and that you enjoyed our service and atmosphere. We strive to provide the best experience for all of our clients and it's always a pleasure to receive such positive feedback. We appreciate your support and look forward to seeing you next time.
All the best, the team at Austen Thomson Hair.
Excellent service. Very happy
From start to finish it was a great experience, all staff are great and I love my hair!
Wonderful salon experience, very relaxing and love my hair cut and colour. Thanks so much X
Hi Davina,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a wonderful experience at our salon and that you are happy with your hair cut and colour from Louise. We always strive to provide a relaxing atmosphere for our clients and we are glad that you felt that during your visit.
We look forward to seeing you next time.
Warmly,
The Team at Austen Thomson Hair
Great experience as a first time customer here (although had brought my daughter before for a first ‘grown up’ haircut a few weeks previous - also fantastic service all round).
Lovely relaxed atmosphere and I felt Louise really listened to what I wanted but had helpful suggestions too. Love the end result!
Thank you!
Hi Helen,
We are so glad to hear that you had a great experience at our salon as a first-time customer. We pride ourselves on creating a lovely and relaxed atmosphere for all of our clients. Thank you for trusting us with your daughter's first "grown-up" haircut as well.
Our team at Austen Thomson Hair strives to provide attentive and personalised service to all of our clients. We are thrilled that Louise was able to listen to your requests and offer helpful suggestions to achieve the perfect end result. We always want our clients to leave feeling satisfied and happy.
Thank you for taking the time to share your positive review with us. We appreciate your feedback and look forward to seeing you again.
Best,
The team at Austen Thomson Hair
I personally loved it, I was offered many drinks plus a biscuit at the start which I really enjoyed.
Hi Oliver,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience at our salon and that you appreciated the little extra touches like the drinks and biscuit. We always aim to make our clients feel comfortable and pampered while they are here.
We are thrilled that you loved your visit and will see you soon.
Best,
The team at Austen Thomson Hair
Louise has been colouring and cutting my hair for 25 years. I would never go anywhere else. She is consistently accurate in her cuts and colour, gives great advice on styling and makes me feel great every time. Marisa on reception is so helpful and accommodating and all the staff at Austen Thomson are friendly and welcoming.
Hi Lucy,
Thank you so much for taking the time to leave such kind words. We are thrilled to hear that you have been coming to our salon for 25 years and that you have always had a positive experience with Louise and Marisa. We are proud to have such talented and dedicated team members who consistently provide excellent cuts, colour, and styling advice.
We are also glad that you have found our other staff members to be friendly and welcoming. Creating a welcoming and comfortable atmosphere for our clients is something we strive for, so we are happy to know we are succeeding.
Thank you again for your loyalty and support over the years. We appreciate your kind words and look forward to seeing you next time.
Best regards,
The team at Austen Thomson Hair
Loved it (:
Hi Oliver,
Thank you so much for your kind review! It's always great to hear that our customers had a positive experience with us. We're glad you love your visits to our salon.
Thank you for choosing us and we look forward to see you next time!
Best,
The Team at Austen Thomson Hair
As always a pleasure from the moment I arrived to when I walked out the door with my healthier, happier hair!
Hi Lou,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us was a pleasure from start to finish. We strive to ensure all our clients leave with healthier and happier hair, so it's lovely to know we achieved this for you.
We appreciate your ongoing support and hope to see you again soon for your next hair transformation.
Best wishes,
The Team at Austen Thomson Hair
A haircut at AT never disappoints. You are always well taken care of and you leave feeling like a new woman!
Hi Tessa,
Thank you so much for your kind review! We are thrilled to hear that you had another great experience with us at Austen Thomson Hair. Making our customers feel like a new woman is what we strive for, and we are glad to know that we achieved that with you.
We appreciate your loyalty and trust in our salon. We look forward to seeing you next time!
Best,
The Team at Austen Thomson Hair.
Always a pleasure to visit the salon. Thank you🥂
Hi Kristin, thank you for taking the time to leave such a lovely review! We are thrilled to hear that you enjoyed your visit at our salon. Our team at Austen Thomson Hair always strives to provide a pleasant and welcoming experience for our clients. We look forward to see you on your next visit. Cheers! 🥂
Sincerely,
The team at Austen Thomson Hair
Lola gave me the best head massage I’ve ever had and I am so happy with her blow dry.
Hi Lucy, thank you so much for leaving such a lovely review about your experience with Lola. We're delighted to hear that she provided you with the best head massage you've ever had and that you were happy with your blow dry. We'll make sure to pass along your kind words to Lola.
Thank you for choosing our salon and please don't hesitate to let us know if there's anything else we can do to make your next visit even better.
Best,
The team at Austen Thomson Hair
Austen is an excellent stylist and has a real talent for knowing your hair type and getting the right cut for it.
Hi Mandy,
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had such a positive experience with Austen at our salon. We truly believe that knowing our clients' hair type is crucial in achieving the perfect cut.
We're honored to have you as a valued client and appreciate your support. Feel free to reach out if you ever need anything in the future.
Best regards,
The team at Austen Thomson Hair
Louise and the AT team never disappoint.
5* every time.
Dear Elizabeth,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another great experience at our salon. Our team takes great pride in delivering 5-star service to all of our clients.
We truly appreciate your continued support and we look forward to seeing you again next time. Until then, take care and have a wonderful day!
Best regards,
The team at Austen Thomson Hair
Happy customer
Hi Ruth,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon. Our team is dedicated to providing our customers with the best service and it's great to know that we succeeded with you.
We appreciate your kind words and feedback, it means a lot to us. We look forward to seeing you next time.
Take care,
The team at Austen Thomson Hair
Freya always does an amazing job of listening to exactly what I want and makes knowledgeable suggestions about how to achieve what I’m looking for. I absolutely love my hair thanks to her! She always does a great job and makes the process fun!
Austen has also been so helpful with suggestions and always makes sure I’m happy with the plan!
Super happy with the service at the salon and would very much recommend! I’ve never been happier with my hair!
Hi Claire, thank you so much for taking the time to leave us such a positive review! We're delighted to hear that Freya did an amazing job on your hair and that you love the end result. We strive to make sure each and every client feels heard and satisfied with their hair, so it's wonderful to know that Freya and Austen were able to achieve that for you. We hope to continue providing you with great service and enjoyable experiences at our salon. Thank you again, and see you soon!
Warm regards,
The team at Austen Thomson Hair
Great team, great haircut and always a very positive experience
Hi Catriona,
Thank you so much for taking the time to leave us such a lovely review! It means a lot to our team at Austen Thomson Hair to know that you had a great experience and enjoyed your haircut. We always strive to create a positive atmosphere and it's wonderful to hear that we succeeded.
We truly appreciate your kind words and we look forward to seeing you next time. Thank you for choosing our salon.
Take care and have a lovely day!
The team at Austen Thomson Hair
Definitely my favourite hair salon. A firm that goes out of its way to give you the best service.
Hi Philip, thank you so much for taking the time to leave such positive feedback about your experiences at our salon. We are thrilled to hear that we are your favourite hair salon! Our team is dedicated to providing excellent service and we always strive to go above and beyond for our clients. We truly appreciate your support and we can't wait to see you at your next appointment. Take care! - The team at Austen Thomson Hair
I always love my visit to the salon. Always a lovely relaxed atmosphere. Delighted with my hair as always. Louise, Lola and Marisa all very efficient, helpful and great at what they do.
Hi Jenny, thank you so much for your lovely review! We are thrilled to hear that you always enjoy your visits to our salon and that you are happy with your hair. We take pride in creating a relaxed atmosphere for our clients and we are glad it makes a difference for you. We will be sure to pass along your compliments on - they are truly talented and dedicated to their craft. Thank you for your continued support and we look forward to seeing you again soon! Best, The Team at Austen Thomson Hair
Best salon & stylist ever. A little sanctuary in a busy world. Amazing attentive staff
Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services.
Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.
