Austen Thomson Hair

269 Great Junction Street, Leith, City of Edinburgh, EH6 5LP

About us

Austen Thomson Hair is a premier salon offering a relaxed yet professional environment where clients can unwind while receiving top-tier hair services.

Our skilled stylists are dedicated to creating personalized looks that enhance your natural beauty, ensuring you leave feeling confident and refreshed. Whether you're here for a simple cut or a complete transformation, we prioritize your comfort and satisfaction.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 18:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair

Reviews

4.97
162 verified reviews
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Filter by rating

Today's appointment

Janice Chapman
25th Feb 2026
Team Member: Louise
5.0

Always warm and friendly and fantastic stylist

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Amazing Salon

Judy W
19th Feb 2026
Team Member: Austen
5.0

I’m so happy I found Austen. Anyone with short hair knows how nerve-wracking it is to try a new stylist, but he is incredible. The salon is top tier without being stuffy—the vibe is actually really relaxed. Austen is a true master; he really takes his time to listen and works with you to get the look right. A great experience every single time! Thank you!

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Consistently fantastic

Catriona Greer
5th Feb 2026
Team Member: Austen
5.0
Appointment verified by Floomly

Been going to Austen for 20 years. Always a great experience and always a great welcome from everyone in the salon

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Response from Austen Thomson Hair

Hi Catriona,

Thank you so much for your review! It means a lot to us that you have been a loyal customer for 20 years. We are so glad to hear that you always have a great experience and feel welcomed by our team.

It's truly our pleasure to have you as a part of our salon family and we look forward to continuing to provide you with excellent service. Thank you for choosing us.

Best,
The team at Austen Thomson Hair

Great hair salon

Natasha
30th Jan 2026
Team Member: Freya
5.0

Freya always makes me comfortable and makes useful hair styling suggestions. She looks after me when at the salon and my hair always looks great after the haircut! All the staff at the salon are welcoming and friendly.

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Response from Austen Thomson Hair

Hi Natasha,

Thank you so much for your kind review! We are thrilled to hear that you have had a great experience at our salon and appreciate your positive feedback about Freya. We strive to make all of our clients feel comfortable and are happy to hear that you have received helpful styling suggestions from Freya. It's always our goal to ensure that every customer leaves with a fabulous new hairstyle. We will make sure to pass along your compliments to our staff. Thank you for choosing our salon and we look forward to seeing you next time.

Warmly,
The team at Austen Thomson Hair

Hair cut and colour

Juliet Flockhart
29th Jan 2026
Team Member: Louise
5.0
Appointment verified by Floomly

Brilliant. As always, I love the colour

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Response from Austen Thomson Hair

Hi Juliet,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you loved your colour, and we appreciate your continued support. We always strive to provide top-notch services and it's wonderful to know you're happy with the results.
We look forward to seeing you again soon for your next appointment!
From the team at Austen Thomson Hair

Huge thank you

Janice Gibson
28th Jan 2026
Team Member: Louise
5.0
Appointment verified by Floomly

Fantastic cut as always

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Response from Austen Thomson Hair

Hi Janice,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had another fantastic cut at our salon. Your loyalty and satisfaction mean a lot to us.

We're glad that we have been able to consistently provide you with high-quality haircuts and we hope to continue doing so in the future. Thank you for choosing us for your hair needs.

Warm regards,
The team at Austen Thomson Hair

Great as always!

Stephanie M
27th Jan 2026
Team Member: Freya
5.0
Appointment verified by Floomly

Freya is fab at doing my hair colour, she always has suggestions for me on how to make the most out of my colour and I’m never disappointed with the end results.

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Response from Austen Thomson Hair

Hi Stephanie ,

Thank you so much for taking the time to leave such a lovely review for us! We are thrilled to hear that Freya has been doing a fantastic job with your hair colour and always provides great suggestions to enhance your look. We are glad that you have been consistently happy with the end results - that's what we strive for at Austen Thomson Hair!

We look forward to seeing you next time & hope you feel better.

Best wishes,
The team at Austen Thomson Hair

Great experience!

Marin Gorrie
26th Jan 2026
Team Member: Freya
5.0
Appointment verified by Floomly

This was my second appointment with Freya and both times and I was very happy with my experience. Freya took her time to understand what I wanted, she explained what was possible and made sure to confirm that I was happy with the end result. I was extremely happy with my colour result! Thank you!

I also really enjoy the environment of the salon - it's calm, clean and tidy, and all the staff members are kind, friendly and helpful.

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Great experience!

Marin Gorrie
26th Jan 2026
Team Member: Freya
5.0
Appointment verified by Floomly

This was my second appointment with Freya and both times and I was very happy with my experience. Freya took her time to understand what I wanted, she explained what was possible and made sure to confirm that I was happy with the end result. I was extremely happy with my colour result! Thank you!

I also really enjoy the environment of the salon - it's calm, clean and tidy, and all the staff members are kind, friendly and helpful.

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Response from Austen Thomson Hair

Hi Marin,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Freya during both of your appointments. We pride ourselves on our team's dedication to understanding and achieving our clients' hair goals, so we're happy to hear that Freya took the time to listen and make sure you were happy with the end result.

We also appreciate your kind words about our salon environment and team. Our goal is to create a calm and welcoming atmosphere for all of our clients to enjoy during their visit.

Thank you again for your review and for choosing us for your hair needs. We can't wait to see you again!

Warmly,
The team at Austen Thomson Hair

Highlights

Louisa McGee
17th Jan 2026
Team Member: Freya
5.0

I LOVE LOVE LOVE my hair, thank you so much!!

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Response from Austen Thomson Hair

Hi Louisa,

Thank you so much for your lovely review! We’re thrilled to hear that you love your hair and are pleased with our salon’s services. We take great pride in making our clients happy and it’s always a joy to hear such positive feedback.

Have a fantastic day.

Best,
The Team at Austen Thomson Hair

Artist with great chat

Hilary Steele
17th Jan 2026
Team Member: Austen
5.0
Appointment verified by Floomly

Incredibly thorough and thoughtful - from assessment of hair to what works for the client and has great suggestions re style.
Austen is an artist with surgical precision once his scissors come out

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Response from Austen Thomson Hair

Hi Hilary,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a positive experience at our salon and that Austen was able to provide you with such great service.

We pride ourselves on our attention to detail and making sure our clients are fully satisfied with their hair. It's wonderful to know that Austen's expertise and precision were able to help create a style that works for you.

We truly appreciate your support and look forward to seeing you next time.

Best,
The team at Austen Thomson Hair

Hair appointment

Anonymous
14th Jan 2026
5.0

Lovely cut, really pleased with it. Great salon, always get great service here. Also very friendly, always make me feel special.

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Cut & Colour

Jean Mowat
8th Jan 2026
Team Member: Louise
5.0
Appointment verified by Floomly

As usual a delightful experience ! Love the colour. Salon staff as always attentive.

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Response from Austen Thomson Hair

Hi Jean,

Thank you for leaving such a lovely review! We are so glad to hear that you had another delightful experience at our salon. We take great pride in making sure our clients are happy with their results.

Our team works hard to make sure each client gets a personalised and perfect colour every time.

Your kind words about our staff mean a lot to us. We strive to provide attentive and friendly service to everyone who walks through our doors.

We appreciate your support and we can't wait to see you next time.

Best,
The Team at Austen Thomson Hair

Always a treat

Clara Diniz
7th Jan 2026
Team Member: Louise
5.0
Appointment verified by Floomly

Absolutely always love coming to the salon, I’ve had haircuts from either Freya or Louise for a good couple of years now and don’t have any trouble making the 40min to 1 hour drive to see them. Always relaxing and warm, I leave feeling fabulous & with a warm heart. Thank you again!

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Response from Austen Thomson Hair

Hi Clara, thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you always have a fantastic experience at our salon and that our team members Freya and Louise have been consistently providing you with great haircuts. We are also happy to hear that you enjoy the relaxing and warm atmosphere at our salon and leave feeling fabulous and content. Thank you for your continued support and loyalty, it means the world to us. We can't wait to see you again!

Warmly, the team at Austen Thomson Hair.

My Hair

Heather Dolan
22nd Dec 2025
Team Member: Freya
5.0
Appointment verified by Floomly

I always love my hair freya has got my hair healthy when I first came to Austens my hair was in need of tlc and freya has done that 🤗

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Response from Austen Thomson Hair

Hi Heather,

Thank you so much for taking the time to leave us a review. We are so glad to hear that you love your hair, and that Freya was able to help make it healthy. Our team at Austen Thomson Hair is dedicated to providing the best care for our clients' hair, and it's always a pleasure to hear positive feedback.

We are grateful to have you as a client and look forward to seeing you again. Take care!

Best regards,
The team at Austen Thomson Hair

Haircut

Kristin Hannesdottir
21st Dec 2025
Team Member: Austen
4.5
Appointment verified by Floomly

Brilliant as always!

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Response from Austen Thomson Hair

Hi Kristin, thank you for leaving us such a lovely review! We are thrilled to hear that you had a brilliant experience at our salon. Our team at Austen Thomson Hair always strives to provide top-notch services to all our clients, so we are happy to know that we have met your expectations. We appreciate your support and look forward to seeing you again.

Best wishes from the team at Austen Thomson Hair.

TLC

Justene Ewing
20th Dec 2025
Team Member: Austen
5.0
Appointment verified by Floomly

A great cut and colour and genuinely fantastic experience all round

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Response from Austen Thomson Hair

Hi Justene, thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you had a great experience at our salon. We always strive to provide not only top-notch hair services but also a warm and welcoming environment for our clients. We are happy to know that we were able to deliver that for you. See you at your next appointment!

Best regards, The team at Austen Thomson Hair

Highly professional service

Joanna Szarek
19th Dec 2025
Team Member: Austen
5.0
Appointment verified by Floomly

I’ve loved coming to this salon for the past 10 years. Austin is a true professional, and I’m always happy with the results. The relaxing atmosphere, great coffee, and music make every visit a pleasure. Even after moving to England, I still book an appointment whenever I visit Edinburgh. Thank you!

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Amazing experience at AT salon

Eleonora
13th Dec 2025
Team Member: Lola
5.0
Appointment verified by Floomly

I love this Salon and all the staff are truly amazing . Lola is great and professional , I'm very happy with my overall experience at AT throughout these years.
Highly recommended

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Response from Austen Thomson Hair

Hi Eleonora,

Thank you so much for taking the time to leave us a review! It means a lot to us that you love our salon and the team here at AT. We're happy to know that Lola took great care of you and provided a professional experience. We always strive to make sure our clients are happy with their hair and we're glad to have provided you with that over the years. Thank you for highly recommending us.

We look forward to pampering you again soon!

Warmly,
The team at Austen Thomson Hair

All set for Christmas!

Rhona Fairgrieve
6th Dec 2025
Team Member: Louise
5.0
Appointment verified by Floomly

As ever, Louise wielded her scissors with skill and panache, sharpening up my hairstyle for the season ahead. Always a pleasure to come to this fab salon.

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Response from Austen Thomson Hair

Hi Rhona,

We are delighted to hear that you had a great experience with Louise at our salon. Thank you for taking the time to share your positive feedback.

We strive to provide top-notch services and your review means a lot to us. We are grateful to have such loyal and satisfied clients like you. It is always a pleasure to have you at our salon.

Best regards,
The team at Austen Thomson Hair

Haircut in comfort

Mathilde MARCOUX
4th Dec 2025
Team Member: Freya
5.0
Appointment verified by Floomly

As always, it's a treat to get my hair done at Austen Thomson Hair. Freya always takes the time to discuss the hairstyle I want thoroughly before we start and the whole team is friendly and trying to make the experience as relaxing as possible. I would 100% recommend this place!

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Response from Austen Thomson Hair

Hi Mathilde MARCOUX,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a great experience at our salon. Our team takes great pride in providing excellent services and making our clients feel welcome and relaxed.

We are delighted that you enjoyed your time with Freya and appreciated our team's friendliness. It's always our goal to make sure our clients leave feeling confident and happy with their new hairstyle.

Thank you for recommending us to others. That means a lot to us!

We can't wait to see you again at Austen Thomson Hair for your next hair appointment.

Best,
The Team at Austen Thomson Hair.

Excellent

Lesley-Rose Stanley-Tuke
28th Nov 2025
Team Member: Freya
5.0
Appointment verified by Floomly

Freya is a very talented professional who always gives 100%. She is always trustworthy and cheerful.

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Long term customer experience

Maureen Thomson (no relation)
9th Nov 2025
Team Member: Louise
5.0
Appointment verified by Floomly

Having been a customer at Austen Thomson’s salon in Leith for over 15 years,I would highly recommend a visit to this establishment. Throughout my time here , Louise has consistently provided me with excellent hairdressing services.
From my very first visit, have always received a warm and friendly welcome-not only myself but have observed the same for all the other customers as well. The salon prides itself on its family-oriented environment, where every member of staff is both kind and professional.
The ambiance of the salon is delightful. There is always pleasant music playing in the background and the shop is beautifully decorated with a variety of plants, creating a relaxing and enjoyable atmosphere. Even Effie the family dog, contributes to the welcoming environment.,making each visit special and memorable.
Austen Thomson’s salon also offers a great selection of recommended hair products. The prices are fair and competitive, providing good value for the quality of service provided. Worth a visit.

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Response from Austen Thomson Hair

Hi Maureen,

Thank you so much for taking the time to leave such a kind and detailed review about your experiences at our salon. As a team, we are delighted to hear that you have been a loyal customer for over 15 years and have consistently received excellent services from Louise.

We take great pride in creating a warm and friendly atmosphere for all our customers, and we are glad that you have observed this too. Our goal has always been to provide a family-oriented environment where everyone feels welcomed and valued, and we are delighted that you have felt this during your visits.

We appreciate your compliments on our salon's ambiance and the selection of hair products. Our team works hard to create a relaxing and enjoyable environment, and we are happy that you have noticed and enjoyed it. As for Effie, she adds an extra level of joy to our salon, and we are pleased that she also makes your visits special and memorable.

Thank you once again for your lovely words, and we look forward to welcoming you back on your next visit.

Warm Regards,
The Team at Austen Thomson Hair

Glam blow dry

Debra Hogan
9th Nov 2025
Team Member: Lola
5.0
Appointment verified by Floomly

Lola is exceptionally good at blowdries. Highly recommended🌟

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Highlights

Lisa Egan
1st Nov 2025
Team Member: Freya
5.0

Everyone lovely as always - from Marissa at front desk, Freya always taking time to make sure I’m happy with my hair, Lola on shampoo and blow dry and Louise popping over to say Hi. Always feel welcomed and always leave happy with my hair 😊

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Response from Austen Thomson Hair

H Lisa,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience with us and that you felt welcomed by our team. It's wonderful to know that Marisa, Freya, Lola, and Louise all made sure you were well taken care of and left happy with your hair.

We appreciate your continued support and look forward to seeing you again soon!

Warmly,
The team at Austen Thomson Hair

Exceptional (as always)

Gail Watt
29th Oct 2025
Team Member: Louise
5.0
Appointment verified by Floomly

You want the best hair of your life? Then you need to see Louise at AT.

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Response from Austen Thomson Hair

Hi Gail,

Thank you so much for your lovely review! We're thrilled to hear that Louise was able to give you the best hair of your life. Our team takes great pride in providing our clients with top-notch services and results.

We will be sure to pass along your kind words to Louise. We know she will be delighted to hear that she has made such a positive impact.

Thank you for choosing us and we look forward to seeing you again for your next hair appointment.

Best regards,
The team at Austen Thomson Hair

Excellent service

Kamila Kowalczyk
14th Oct 2025
Team Member: Louise
5.0
Appointment verified by Floomly

First class service and cut from Louise. She spoke about different options, gave advice and checked with me on every step.
The atmosphere in the salon is warm and welcoming. My hair is gorgeous and I can't recommend enough!

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Response from Austen Thomson Hair

Dear Kamila,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a first-class experience with Louise and that you love your new hair. It's always our goal to make sure our clients feel comfortable and informed during their visit.

Our team takes pride in creating a warm and welcoming atmosphere, and we are happy that you noticed it. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to our salon soon.

Best,
The Team at Austen Thomson Hair

Going from long to short hair style

Nadia Fantastico
10th Oct 2025
Team Member: Austen
5.0
Appointment verified by Floomly

I travel from larkhall & and have been for many years. Noone can cut my hair as good as Austen

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Response from Austen Thomson Hair

Hi Nadia,

Thank you so much for your kind words and loyalty over the years! We are thrilled to hear that no one can cut your hair as well as Austen. Our team takes great pride in providing exceptional services and it means a lot to us that you keep coming back.

Thank you again for choosing our salon for your hair needs. We look forward to seeing you next time.

Best,
The team at Austen Thomson Hair

Perfect

Fran Hills
4th Oct 2025
Team Member: Louise
5.0
Appointment verified by Floomly

Gorgeous haircut and colour today, as always from utterly gorgeous Louise. What a talent!

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Response from Austen Thomson Hair

Hi Fran,

Thanks for taking the time to leave us such a lovely review! It's great to hear that you had another fantastic experience at our salon and that Louise did an amazing job with your haircut and colour.

We look forward to seeing you next time and making sure you leave feeling gorgeous every time you visit us.

Best,
The team at Austen Thomson Hair

Perfect!

Francesca Wilkinson
18th Sep 2025
Team Member: Freya
5.0
Appointment verified by Floomly

I was so relaxed I fell asleep in my chair! And awoke to find myself looking great. (Aged 4)

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Response from Austen Thomson Hair

Hi Francesca,

Thank you so much for the lovely review! We're happy to hear that you were able to relax in our salon and leave looking great. It's always a pleasure to have our younger clients visit us and we're glad we could make your experience enjoyable.

We look forward to seeing you next time.

Sincerely,
The Team at Austen Thomson Hair

Extremely satisfied

Davina Fereday
18th Sep 2025
Team Member: Louise
5.0
Appointment verified by Floomly

Always a first class service. Louise is a genius. Thank you!!

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Response from Austen Thomson Hair

Hi Davina,

Thank you so much for your lovely review! We are delighted to hear that you had a first class service at our salon. We agree that Louise is truly a genius and we will be sure to pass along your kind words to her.

We appreciate your support and we look forward to seeing you next time.

Warm regards,
The team at Austen Thomson Hair

Excellent

Anonymous
11th Sep 2025
5.0

Fantastic colourist. Must be one of the best in Edinburgh and has never disappointed.

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Mrs

Myra Macdonald
31st Aug 2025
Team Member: Austen
5.0
Appointment verified by Floomly

Staff made me very welcome. Cut excellent.

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Response from Austen Thomson Hair

Hi Myra, thank you for taking the time to leave us a review!

We're delighted to hear that our staff made you feel welcome and that you were happy with your cut. We strive to provide excellent service to all of our clients and we're glad to know we achieved that with you. We look forward to seeing you next time and thank you for choosing our salon.

Best wishes from the team at Austen Thomson Hair.

As Good As It Gets

Liz Ferguson
30th Aug 2025
Team Member: Louise
5.0
Appointment verified by Floomly

Louise never, ever lets me down. Picks up on little twists and improvements I would never think of and always leaves me feeling stylish and modern - irrespective of my age! There’s a reason I would never think of going anywhere else.

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Response from Austen Thomson Hair

Hi Liz,

Thank you so much for your kind review. We are thrilled to hear that Louise consistently provides you with excellent service and helps you achieve a stylish and modern look, regardless of your age.

We always strive to listen to our clients' needs and make their ideas come to life, so we are glad to hear that you feel like your expectations are met. Thank you for choosing us as your go-to salon.

Best,
The team at Austen Thomson Hair

Colour

Catrina Swanson
28th Aug 2025
Team Member: Freya
5.0
Appointment verified by Floomly

Freya always takes time to listen and will advise you on your colour. Lola blow dried my hair, my hair isn’t the easiest to dry but she did a great job.

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Response from Austen Thomson Hair

Hi Catrina,

Thank you so much for taking the time to leave a review. We truly value our clients' opinions and it means a lot to us when we receive such positive feedback.

We're glad to hear that Freya did a great job with your colour and that Lola was able to work her magic with your difficult-to-dry hair. The team here at Austen Thomson Hair takes pride in providing top-notch services and making sure our clients leave feeling satisfied.

Thank you again for your kind words. We look forward to seeing you next time

Best,
The Team at Austen Thomson Hair

Always a pleasure ….

Mairi Mackenzie
26th Aug 2025
Team Member: Austen
5.0
Appointment verified by Floomly

I have been a client of Austen for many years and would never consider going anywhere else—he always understands what I’m looking for.
The salon itself has a warm, relaxed atmosphere that is welcoming and never intimidating.
Thank you x

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Response from Austen Thomson Hair

Hi Mairi,

Thank you for taking the time to write such a lovely review about your experience at our salon. We are thrilled to hear that you have been a loyal client for many years and trust in Austen's skills. It means a lot to us that you would never consider going anywhere else.

We are also happy to know that you enjoy the warm and relaxed atmosphere we strive to create at our salon. Our team believes that our clients should feel comfortable and welcome during their visits.

Thank you for choosing Austen Thomson Hair and for your kind words. We look forward to seeing you next time.

Warmly,
The team at Austen Thomson Hair

Cut and colour

Samantha Lamond
14th Aug 2025
Team Member: Austen
5.0
Appointment verified by Floomly

I had the absolute pleasure of having my hair cut and coloured by Austen, and I couldn't be happier with the result! Austen always takes the time to really listen to what I want and offers thoughtful suggestions that work perfectly for my hair type and style. The colour is vibrant and beautifully blended, and the cut is exactly what I was hoping for — fresh, flattering, and easy to manage. So much so, when i left the salin, a man on his bike stopped me to admire the colour of my hair!! Austen’s attention to detail and warm, professional approach made the whole experience relaxing and enjoyable. Highly recommend if you're looking for someone with skill, creativity, and genuine care for their clients!

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Great results every time!

Fiona Brown
30th Jul 2025
Team Member: Austen
5.0
Appointment verified by Floomly

Austen has made a huge difference to my hair. Now the colour and the cut are exactly what I’ve been looking for. He listens, looks, and quietly creates a miracle!

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Response from Austen Thomson Hair

Hi Fiona,

Thank you for your kind review! We are delighted to hear that Austen was able to make such a positive difference to your hair. It's always our goal to listen to our clients and create the perfect look for them.

We are thrilled that you are happy with the colour and cut of your hair. Austen is truly talented in creating miracles.

Thank you for choosing our salon! We look forward to seeing you next time.

Best,
The Team at Austen Thomson Hair

good hair day!

David L
29th Jul 2025
Team Member: Freya
5.0
Appointment verified by Floomly

I arrived with a headache; I left feeling better & looking best. Thanks to Freya et al.

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Response from Austen Thomson Hair

Hi David,

Thank you so much for your kind review and for choosing our salon to help you feel and look your best. We are so happy that Freya and our team were able to alleviate your headache and provide you with a great experience. We strive to not only provide excellent hair services but also to make our clients feel relaxed and pampered. It means a lot to us that we were able to do that for you.

Take care and we look forward to seeing you next time.

Best,
The team at Austen Thomson Hair

Wouldn’t go anywhere else

Arlene Davie
26th Jul 2025
Team Member: Austen
5.0
Appointment verified by Floomly

I’ve been coming to Austen for years, and every visit is consistently amazing. The salon has such a calm, peaceful atmosphere—it’s the perfect place to relax and unwind. Austen is incredibly talented, welcoming, and attentive, always making sure I leave feeling confident and happy with my hair. It’s more than just a salon visit; it’s a genuinely enjoyable experience every time. Highly recommend!

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Response from Austen Thomson Hair

Hi Arlene,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to have you as a loyal customer at Austen Thomson Hair.

We take pride in creating a calm and peaceful atmosphere at our salon, and we are thrilled that it allows you to relax and unwind during your appointment. We are also happy that our talented and welcoming team, especially Austen, takes great care of you and ensures that you leave with confidence and happy with your hair.

It's wonderful to know that your salon visit goes beyond just a hair appointment and becomes a genuinely enjoyable experience. Thank you for recommending us, and we look forward to welcoming you back on your next visit.

Best regards,

The team at Austen Thomson Hair

Lesley

Lesley Forker
25th Jul 2025
Team Member: Austen
5.0

I have been going to Austen, for an along time, I have always come out with a fantastic hair cut, not once have I ever been unhappy. People have ask me where I get my hair cut, they respons: amazing cut. So as always I love u cutting my hair and you always think
Out the box with styles. Very creative 💞

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Response from Austen Thomson Hair

Hi Lesley,

Thank you so much for taking the time to leave such a wonderful review for our salon. We really appreciate your loyalty and are delighted to hear that you have always had fantastic haircuts from us.

We are also thrilled to know that you have received compliments on your hair and have recommended us to others. Our team takes great pride in being creative and thinking outside the box when it comes to styling.

Thank you for trusting us with your hair and for being a valued client. It means a lot to us. We look forward to seeing you next time.

Take care,

The team at Austen Thomson Hair

3 years of excellent care

Philip Dutton
25th Jul 2025
Team Member: Freya
5.0
Appointment verified by Floomly

All staff are kind and skilled (including their dog but they don’t allow her scissors). You even get offered a drink (not alcohol).

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Excellent

Trisha Kitchin
25th Jul 2025
Team Member: Austen
5.0
Appointment verified by Floomly

Alway a treat to get my hair done with Austen. Austen and Louise run a great business which I look forward to going to and come out feeling happy

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Response from Austen Thomson Hair

Hi Trisha,

Thank you for your lovely review! We are so happy to hear that you had a great experience at our salon. Austen and Louise work hard to provide a professional and enjoyable salon experience for all our clients.

We are delighted that we were able to make you feel happy after your visit with us. We always strive to give our clients the best possible service, and it means a lot to us that you appreciate it.

See you at your next appointment!

The team at Austen Thomson Hair

Excellent service as always

Hilda Smith
22nd Jul 2025
Team Member: Louise
5.0
Appointment verified by Floomly

Great visit as always, excellent hair cut from a very experienced hairdresser & lovely person

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Response from Austen Thomson Hair

Hi Hilda,

Thank you for taking the time to leave us such a kind review! We take great pride in providing both top-notch hair services and friendly customer service.

We look forward to seeing you next time. Thank you again for your support!

Warmly,
The team at Austen Thomson Hair

Professional and skilled

Nayha Sethi
18th Jul 2025
Team Member: Freya
5.0
Appointment verified by Floomly

Freya really listens to what you ask for, is confident in pushing back if she doesn’t think it’ll suit you and is really skilled in giving you a haircut you’ll love that works for you. Great atmosphere and everyone is super friendly

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Response from Austen Thomson Hair

Hi Nayha,
Thank you for taking the time to leave a review! We are thrilled to hear that you had a positive experience at our salon.
We are proud to have Freya as part of our team. She truly listens to her clients and is skilled in creating haircuts that suit their individual needs. We're glad she was able to give you a hairstyle you love.
Our team always strives to create a welcoming and friendly atmosphere for all our clients. It's wonderful to know that it was noticed and appreciated by you.
We look forward to seeing you next time!
Best,
The team at Austen Thomson Hair

Wonderful Experience as always

Carolyne Murray
12th Jul 2025
Team Member: Louise
5.0
Appointment verified by Floomly

Always a wonderful experience visiting Austen Thomson Hair. Louise has been looking after my hair for more years than I’m willing to reveal however I would trust anyone in the salon in her absence.

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Response from Austen Thomson Hair

Hi Carolyne,

Thank you so much for your kind words and loyalty to our salon. We are so glad to hear that you always have a wonderful experience at our salon. Our team takes great pride in providing exceptional service to all our clients.

It's amazing to hear that you have been a loyal customer for so many years and that you trust our other team members if Louise is not available. We strive to create a welcoming and professional environment for all our clients, and we are happy to know that we have met your expectations.

Thank you again for the lovely review, Carolyne. We look forward to seeing you next time..

Best,
The Team at Austen Thomson Hair

Fantastic experience

Ingrid Forteath
11th Jul 2025
Team Member: Louise
5.0
Appointment verified by Floomly

Fantastic experience from start to finish- Marisa’s cheery welcome, head massage from Nico to Louise discussing with me what to do with my hair and the lovely tidy up and bouncy hair result. Always feel listened to. It’s a pleasure to be looked after by Louise.

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Response from Austen Thomson Hair

Hi Ingrid, thank you so much for taking the time to leave us such a wonderful review!

We're thrilled to hear that you had a fantastic experience at our salon. We'll be sure to pass along your compliments to Marisa, Nico, and Louise - they will be delighted to know that they played a part in making your visit enjoyable. We're happy to hear that you feel listened to and well-looked after by Louise. Thank you for choosing our salon, and we look forward to seeing you next time.

Best regards, The Team at Austen Thomson Hair.

Colour

Catrina Swanson
8th Jul 2025
Team Member: Freya
5.0
Appointment verified by Floomly

Freya is great in what she does. Great stylist

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Response from Austen Thomson Hair

Hi Catrina, thank you for taking the time to leave us a review! We are glad to hear that you had a great experience with Freya. Our team at Austen Thomson Hair takes pride in delivering exceptional hair styling services to our clients. We look forward to seeing you next time.

Take care. Best, The Team at Austen Thomson Hair.

Best in Edinburgh

Laura
1st Jul 2025
Team Member: Freya
5.0
Appointment verified by Floomly

Freya is a hairdressing genius! Fab if you have tricky hair. Takes time to listen and advise.

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Response from Austen Thomson Hair

Hi Laura,

Thank you for taking the time to leave us a review. We're so glad to hear that you had a positive experience with Freya at our salon. Here at Austen Thomson Hair, we pride ourselves on our talented team and their ability to truly listen and advise our clients.

We're happy to hear that Freya was able to work her magic on your tricky hair. Our team is dedicated to providing exceptional service and creating the perfect look for each individual client.

We appreciate your kind words and will be sure to pass them along to Freya. Thanks again for choosing Austen Thomson Hair.

Warmly,
The Team at Austen Thomson Hair

Top quality, as always

Siobhan Cleary
29th Jun 2025
Team Member: Freya
5.0
Appointment verified by Floomly

Been going to Freya for a year or two now. She always listens to what I want but is also great at providing advice/suggestions. She is also technically very good. Always a happy customer.

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Response from Austen Thomson Hair

Hi Siobhan, thank you so much for your kind words about Freya! We are thrilled to hear that you have been a loyal customer for the past year or two. It means a lot to us that you trust Freya to not only listen to your requests, but also provide helpful suggestions. We take pride in our technical skills and aim to make every customer a happy one. Thank you for taking the time to share your experience with us. We look forward to seeing you next time.

Best, The team at Austen Thomson Hair