Medusa Elm Row

4.90
28 Elm Row, Edinburgh, City of Edinburgh, EH7 4AH

About us

Medusa like to do things differently - we're an award-winning Edinburgh hairdressing salon consistently creating new styles at the vanguard of fashion, but all the while exuding a genuine warmth and welcome. And that's because we obsess about hair, and equally, about how to make every minute of your time with us memorable (for all the right reasons). Sit back, have a cappuccino, have a wine, or have a funky organic tea if you fancy. From the second you step in the door, we want to make you feel at home, and get to know you, your hair and how you want to feel in your new hairstyle.

No rush, no fuss, no problem.

Let us make your hair rock.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 19:00
Wednesday 09:00 - 18:00
Thursday 09:30 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.90
73 verified reviews
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Colour correction

Callie
30th Nov 2024
5.0
Appointment verified by SaloniQ Software

Amy did a great job at correcting the colour from a different salon. She was really informative and helpful, will definitely come back!!!

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Response from Medusa Elm Row

Hi Callie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Amy did a great job at correcting your hair color. We pride ourselves on providing top-notch service and we're glad she was able to give you a positive experience. Thank you for your kind words about her being informative and helpful.

We look forward to having you back in our salon in the future. Our team at Medusa Elm Row will be more than happy to assist you with any of your hair needs.

All the best,
The team at Medusa Elm Row

Amazing Hair!

Sarah Robertson
25th Nov 2024
5.0
Appointment verified by SaloniQ Software

Absolutely love my hair! On what was the coldest day of the year, the girls were doing everything they could to make everyone feel warm, atmosphere was really good and Mhairi was amazing as always, cannot recommend her and the salon enough!

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Response from Medusa Elm Row

Hi Sarah, thank you for the lovely review. We're thrilled to know that you loved your hair and had a great experience at our salon. It's always our goal to make sure our clients feel comfortable and receive excellent service, and we're glad we could achieve that even on the coldest day of the year. We'll be sure to pass on your kind words to Mhairi, she'll be delighted to hear them. Thank you for your recommendation, it means a lot to us.
Take care,
The team at Medusa Elm Row

Lovely salon - great hair cut

Clare Segal
29th Oct 2024
5.0
Appointment verified by SaloniQ Software

The wonderful Kat is back and with even more expertise. Can’t recommend her highly enough

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Response from Medusa Elm Row

Dear Clare, we are thrilled to hear that you had a positive experience with Kat at our salon. We are proud to have her as part of our team, and we agree that her expertise is unmatched. Thank you for recommending her to others. Looking forward to seeing you at our salon again soon. Best, the team at Medusa Elm Row.

A good hair day!

Mary Colvin
25th Oct 2024
5.0
Appointment verified by SaloniQ Software

Amy is professional, capable and friendly. She listens and suggests a plan for my hair. And we both end up pleased. Ideal

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Response from Medusa Elm Row

Dear Mary,

Thank you so much for leaving us such a lovely review! It's great to hear that you had a positive experience with Amy at our salon. We strive to provide professional, friendly, and personalized services to all of our clients. We're glad that Amy was able to listen to your needs and suggest a plan that left both of you pleased with the end result.

We truly appreciate your kind words and we hope to see you again soon at Medusa Elm Row.

Best,
The Team at Medusa Elm Row

Wedding hair

Christine
25th Oct 2024
5.0

Thank you, Mairi for doing my hair for a family wedding. Not only did you make my thin hair look very full but it lasted all day and beyond!
Thank you, Emma for making my daughter's French twist look so spectacular.
Our visit to your salon was a highlight in a very busy and exciting day, full of highlights!

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Response from Medusa Elm Row

Hi Christine,

Thank you for the lovely review and for choosing our salon for your family's special day. We're thrilled to hear that both you and your daughter were happy with your hair and that it lasted all day. Our team at Medusa Elm Row always strives to make every customer feel their best.

We're glad we could be a highlight in your busy and exciting day, and we hope to see you both again soon.

Best,
The team at Medusa Elm Row

Always a great experience

Sondra Mahoney-Muir
19th Oct 2024
5.0
Appointment verified by SaloniQ Software

Good location, experienced and friendly staff. A great place for some Me time.

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Response from Medusa Elm Row

Hi Sondra,

Thank you for taking the time to leave us a review. We're happy to hear that you enjoyed your recent visit to our salon and found our location convenient. It's also great to know that our experienced and friendly staff made your visit enjoyable and relaxing. We strive to provide our clients with a comfortable and welcoming atmosphere, so we're thrilled to know that you found some "me time" with us.

We hope to see you again soon for another pampering session.

Warm regards,
The team at Medusa Elm Row

Top salon

Sandra Carr
17th Oct 2024
4.5
Appointment verified by SaloniQ Software

Once again, excellent service. Always a warm welcome from all staff, and a brilliant haircut from Amy.

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Response from Medusa Elm Row

Dear Sandra,

We are thrilled to hear that you had an excellent experience at our salon. Thank you for taking the time to leave us such a lovely review. Our team always strives to provide a warm and welcoming atmosphere for our clients. We are glad to hear that Amy gave you a brilliant haircut.

Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,

The team at Medusa Elm Row

Hair appointment

Kirsty Cairns
12th Oct 2024
5.0
Appointment verified by SaloniQ Software

Amy is fantastic, really knowledgeable and spends the time making sure you’re comfortable with change. Today I went for a soft fringe and loved my colour and new style!

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Response from Medusa Elm Row

Hi Kirsty,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Amy at our salon. She truly is an expert in her craft and we're glad that she was able to guide you through the change with ease. We love hearing that you're happy with your new soft fringe and color. Thank you for choosing us for your style transformation!

Wishing you a great day,

The team at Medusa Elm Row

Root coverage

Tricia Neil
11th Oct 2024
5.0
Appointment verified by SaloniQ Software

Always very helpful and advice is freely given very attentive too

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Perfect bob

Sarah Paulley
6th Oct 2024
5.0
Appointment verified by SaloniQ Software

Had my haircut exactly as I wished

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Hair to die for

Anonymous
29th Sep 2024
5.0

I’ve been going to Charlie now for many years and he continues to do a fantastic job and always give great advice

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Salon Review

Marlyn Small
7th Sep 2024
5.0
Appointment verified by SaloniQ Software

Loved my pampering session and the outcome was perfect. Lots of nice compliments from family and friends.

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Lovely Cut/colour with Mhairi

Sarah Robertson
2nd Sep 2024
5.0
Appointment verified by SaloniQ Software

Lovely cut/colour with Mhairi, she always takes the time to go through everything and listens to what I’m looking for. Very friendly and relaxed atmosphere and fantastic service. You won’t be disappointed in booking, she is amazing at what she does!

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The joy of Medusa, Elm Row

Catriona Walker
27th Aug 2024
5.0
Appointment verified by SaloniQ Software

Charlie has been styling my hair for almost a year.
An exceptional talent with hair combined with emotional warmth and intelligence.
No matter what my mood entering the salon I leave with a smile and a spring in my step. Thank you Charlie!

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Lovely Experience

Tracy Brown
14th Aug 2024
5.0
Appointment verified by SaloniQ Software

My stylist Amy is amazing, always listens and gives me different options and recommends what is best for my hair, love my cut and colour, Always looks brilliant everytime Amy does my hair, highly recommend Amy and this Salon always get a warm welcome from all the staff and the atmosphere is great

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Great cut and service

Nicola Young
10th Aug 2024
5.0
Appointment verified by SaloniQ Software

Y second haircut with chris

Great cut and service

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Colour, cut & blow dry

Mary Colvin
19th Jul 2024
5.0
Appointment verified by SaloniQ Software

Fortunate to get a cancellation I had a warm reception from Amy. She guided me in my colour & cut with knowledge and experience. The result excellent. Thank you Amy.

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Cut n blow dry

Sandra Carr
4th Jul 2024
5.0
Appointment verified by SaloniQ Software

Love coming to medusa, lovely friendly staff and Amy does a mean cut n blow dry.
Highly recommend the salon and staff.

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Another happy customer

Anonymous
29th Jun 2024
5.0
Appointment verified by SaloniQ Software

Charlie and the Medusa team do a wonderful job - I always enjoy the quality service, and friendly conversations. I left yesterday feeling fresh and pampered!

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Perfect

Awatef Shoura
20th Jun 2024
5.0

Very nice cut with very freindly and kindly Lucy
Thanks a lot

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Disappointed

Anonymous
11th Jun 2024
1.0

I'm very sorry because I rarely leave negative reviews, but unfortunately now I have to. My visit was very unsuccessful. Even though the hairdresser was quite nice but not very talkative, unfortunately my haircut was crooked. I have layers that are crooked and look like stairs. The cut is terrible. I do not recommend them

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A Long Bob for Summer

Carrie Fusco
4th Jun 2024
5.0
Appointment verified by SaloniQ Software

As always, I am thoroughly impressed with the standard and customer service at this branch. The staff continually go above and beyond and you always feel welcome. Partnered with great advice and solutions to every situation, they truly are invaluable. Mhairi, again, as always, was phenomenal and is truly gifted in the profession.

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Great cut and colour

Lorna Douglas
31st May 2024
5.0
Appointment verified by SaloniQ Software

Charlie's been my stylist for a while now, never been disappointed. The cut and colour have aways been brilliant.

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Consistently great!

Sasha Groves
18th May 2024
5.0
Appointment verified by SaloniQ Software

Always a great visit to Charlie in Medusa Elm Row.

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Charlie, Medusa - Great stylist & salon

CJ Walker
14th May 2024
5.0

I’ve had longer relationships with some of my hairdressers than with some partners!
Hairdressers I have absolutely rated and had the privilege of cutting my unruly locks include Charlie Miller & Neil Barton.
Charlie at Medusa, Elm Row, is up there with them. An absolute breath of fresh air, very knowledgeable and talented. Charlie has a fantastic sense of style and is also down to earth with a warm personality and funny but kind sense of humour.
My partner of 30 years commented recently that my recent hair cut was the best ever!
As one of his more mature clients I am hoping he will ‘see me out’!
Thank you.

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Delighted

Angela Alexander
11th May 2024
5.0
Appointment verified by SaloniQ Software

Charlie at Medusa exceeded all expectations.

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Brilliant Haircut!

Paul Newby
10th May 2024
5.0
Appointment verified by SaloniQ Software

Thanks Charlie. Great cut and sound advice as usual!

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Charlie

Vikki Buchan
10th May 2024
5.0
Appointment verified by SaloniQ Software

Charlie - amazing as always! Thank you x

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m

h walker
9th May 2024
5.0

amazing!!! best haircut i’ve ever had :)

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Visit on 8 May 2024

Andrew Shiels
8th May 2024
5.0
Appointment verified by SaloniQ Software

Excellent all-round service from Lucy, as always.

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Another great service!

Sarah
27th Apr 2024
5.0
Appointment verified by SaloniQ Software

I’ve been going to Mhairi for a few months now and love the transformation with my hair! Great banter and great service, can highly recommend! Everytime I leave it always makes me want to go out to show off my new hair!!

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Superb!

Lisa Lang
20th Apr 2024
5.0
Appointment verified by SaloniQ Software

I am so happy to have found Charlie, he takes such great care and his attention to detail is outstanding. I was still receiving compliments on my hair days before I was due for a maintenance appointment. Thank you so much!

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Feedback

Kirsty Cairns
10th Apr 2024
5.0
Appointment verified by SaloniQ Software

2nd visit @Elm Row Medusa. Amy is very warm and welcoming, offers a great service to suit my needs and makes me feel comfortable. She is very professional and makes me feel comfortable throughout my treatment, with overall great hair results meeting my expectations. Thank you Amy! Look forward to seeing you in May 😊 x

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Men’s haircut

Andrea B
5th Apr 2024
5.0
Appointment verified by SaloniQ Software

Amazing staff and service. High level of attention to details and customer service, from hanging your coat upon entrance to serving water and coffee/tea while serviced. Charlie is fantastic!

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Cut n blow dry

Sandra Carr
28th Mar 2024
4.5
Appointment verified by SaloniQ Software

Excellent service as usual from Amy.

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Hair cut and blow dry

Myra Appolinari
21st Mar 2024
4.5
Appointment verified by SaloniQ Software

Very pleased as usual with Lucy's hairdressing.

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High standard hairdresser! And friendly team

Claire Parisis
19th Mar 2024
5.0
Appointment verified by SaloniQ Software

I am very pleased with my experience at Medusa. The staff is very friendly. I highly recommend Charlie, very talented! He will listen to you and add his knowledge to create a splendid result. Very clean salon and good prices. Very grateful for salon that does student discount.

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Service

Shona Moncrieff
9th Mar 2024
5.0

Excellent service from Charlie all the team are very friendly

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Good hair cut

Anonymous
7th Mar 2024
5.0

It's a great hairdresser

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Restyle

Christine Doull
21st Feb 2024
5.0
Appointment verified by SaloniQ Software

I had a very pleasant experience at Medusa Elm Row where I had a restyle by Mhairi We discussed what I wanted and Mhairi explained what was involved and what would be suitable for me. I highly recommend Mhairi as a hair stylist

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New customer.

Michelle Kane
17th Feb 2024
4.0
Appointment verified by SaloniQ Software

I felt my stylist really listened to how I like my hair to be done.

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Perfect Colour & Expert Consultation

Cecilia Ho
15th Feb 2024
5.0
Appointment verified by SaloniQ Software

Having some pretty thick and stubbornly straight Asian hair that shows any line you cut into it, I tend to choose a hairdresser and stay loyal once I’ve found someone who can sculpt my locks expertly in each neighbourhood I’ve lived in. Mhairi at Medusa has a wealth of wisdom in how to treat and cut hair of all types and mixed the exact (and unexpected) shades and tones to turn out the warm chestnut colour I was looking for. It’s no mean feat to avoid the tipping point to ginger or simply dark brown with virgin black Asian hair! She can cut a straight line to perfection, or work a stubborn streak into a soft sweep. I highly recommend you book with Mhairi at Medusa!

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Review

Max Markus
10th Feb 2024
5.0
Appointment verified by SaloniQ Software

Excellent service

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Great experience!

Sasha Groves
9th Feb 2024
5.0
Appointment verified by SaloniQ Software

I have been coming to Charlie at Medusa for a while now. Always a great cut, and relaxed and friendly environment. I would definitely recommend!

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Saved by Amy!

Rebecca Petrie
7th Feb 2024
5.0
Appointment verified by SaloniQ Software

I booked my haircut spur of the moment after I had a terrible cut done somewhere else. Amy was kind and laughed about it with me which was exactly what I needed. She was honest about what had to be done and in the end I left with a respectable haircut! I'll probably go back to Amy after today. Used to have another hairdresser at a different Medusa who unfortunately left, so it's nice to find someone else reliable.

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Confidence

Rosemary Stenhouse
5th Feb 2024
5.0

Lucy was assured and listened. Very relaxing experience.

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Perfect as always

Ailsa Buchanan
28th Jan 2024
5.0
Appointment verified by SaloniQ Software

Always so happy with my hair after Charlie has worked his magic. Stunning finish and always exactly what I’m looking for. Cut and styled to perfection. Salon is absolutely stunning too and always spotless

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Excellent

Catherine Foy
24th Jan 2024
5.0
Appointment verified by SaloniQ Software

Another lovely experience at Medusa salon . Charlie did an amazing colour and cut . A very happy customer x

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Amazing

Yasmin Carter
18th Jan 2024
5.0
Appointment verified by SaloniQ Software

Thankyou so much highly recommend Charlie , he took time and listened to what colours I wanted in my hair . Very professional from start to finish can’t recommend him highly enough
Yasmin

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Fabulous hairdo

Anonymous
12th Jan 2024
5.0

Charlie is the best hairdresser Ive ever come across. He always does a fantastic job and I highly recommend next time you ask for Charlie

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