Medusa Elm Row

28 Elm Row, Edinburgh, City of Edinburgh, EH7 4AH

About us

Medusa like to do things differently - we're an award-winning Edinburgh hairdressing salon consistently creating new styles at the vanguard of fashion, but all the while exuding a genuine warmth and welcome. And that's because we obsess about hair, and equally, about how to make every minute of your time with us memorable (for all the right reasons). Sit back, have a cappuccino, have a wine, or have a funky organic tea if you fancy. From the second you step in the door, we want to make you feel at home, and get to know you, your hair and how you want to feel in your new hairstyle.

No rush, no fuss, no problem.

Let us make your hair rock.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 19:00
Wednesday 09:00 - 18:00
Thursday 09:30 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Services

Hair
Nails
Beauty
Face

Reviews

4.93
127 verified reviews
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Filter by rating

Cut and blowdry

Ms Alex Black
6th Mar 2026
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

Kat has cut my hair for years now. She is gracious and always works to support the look I’m aiming for and help me look after my hair. I am not good at getting my hair cut/hair salons but Kat has always made the experience easy.

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Professional and friendly

Kathryn Armit
2nd Mar 2026
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

I really liked the end result of my cut and blow dry. I would recommend.

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Excellent service!

Nathalie
28th Feb 2026
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

I had such a lovely experience getting a cut and blow dry & colour by Erica. It was my first time at the salon and she made sure I got exactly what I wanted by listening carefully to me and giving me the best advice and suggestions. I will definitely be back!

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Fabulous

Dana
25th Feb 2026
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

looking fabulous

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Shampoo and cut

Jessie Guatellai
25th Feb 2026
Team Member: Katie
4.5
Appointment verified by SaloniQ Software

Delighted with result. Enjoyed my visit. Thanks

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Great kids haircut

Mairi MacSween
18th Feb 2026
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

Erica washed and cut my 10 year old daughters hair and made a brilliant job of it & was really lovely! Would highly recommend 😄

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Happy satisfied customer

Ayesha
13th Feb 2026
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

If you are looking for a stylist who genuinely listens and helps with decision making, go see Erica! She took the time to help me decide on a new direction for my hair, styled it beautifully, and recommended products. Her pleasant mannerism made the experience stress-free and fun.

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Cut and blow dry

Audrey Nicholson
20th Jan 2026
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

What a lovely experience I had at my first appointment today with Mhairi. We had a good discussion about what cut I was going to have and she explained each stage throughout. She is very pleasant, experienced and knowledgeable and I found this very reassuring. I felt in very capable hands and was very pleased with how my hair looked. Will certainly be back. Thank you.

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Response from Medusa Elm Row

Dear Audrey,

Thank you so much for leaving such a lovely review about your recent appointment with Mhairi at Medusa Elm Row. We are delighted to hear that you had a pleasant experience and that Mhairi was able to provide you with a charming and helpful consultation.

We are thrilled that you felt comfortable and reassured throughout your appointment, and we are even more pleased to hear that you were happy with the end result of your hair. We know how important it is for our customers to feel confident and satisfied with their haircuts.

Thank you again for choosing Medusa Elm Row. We can't wait to welcome you back for your next visit.

Best,
The team at Medusa Elm Row

Miss

Tirumani Revathi
21st Dec 2025
5.0

Really I loved the experience with the medusa and friendly staff

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Response from Medusa Elm Row

Hi Tirumani! We are so glad to hear that you loved your experience with us at Medusa Elm Row. Our team strives to provide a friendly and welcoming atmosphere for all of our clients. Thank you for taking the time to leave us a review, it means a lot to our team. We hope to have you back for another pampering session soon. Best wishes, The team at Medusa Elm Row.

Appointment with Kat 19/12/25

Linda Whiteford
20th Dec 2025
5.0
Appointment verified by SaloniQ Software

As always, a lovely chat with Kat and lovely hair at the end of it!

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Response from Medusa Elm Row

Hi Linda,

Thank you so much for your kind words and for taking the time to leave us a review. We're happy to hear that you enjoyed your conversation with Kat and that you were pleased with the end result of your hair. We strive to provide not only great services, but also a friendly and welcoming atmosphere for our clients.

We appreciate your support and hope to see you again soon!

Best regards from the team at Medusa Elm Row

10/10 every time!

Zoe Wilmshurst
19th Dec 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Mhairi always does such a great job and knows exactly what I want. Everyone in the salon is so friendly and welcoming, I thoroughly enjoy my appointments!

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Response from Medusa Elm Row

Hi Zoe,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you always have a great experience at our salon and that Mhairi knows exactly what you want. We take pride in providing excellent and personalized services to all of our clients.

It makes us happy to know that our team's friendly and welcoming nature contributes to your enjoyment during appointments. We aim to create a relaxed and comfortable environment for everyone.

Thank you for choosing us as your go-to salon, Zoe. We can't wait to have you back for your next appointment!

Warmly,
The team at Medusa Elm Row

My hair looks great

Phyllis
19th Dec 2025
5.0

Was very good service.i was offered tea and biscuits during my appointment and the girl gave me a relaxing head massage as she was washing my hair.nice cut and my hair looked very shiny and healthy afterwards.i would recommend them to people no problem

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Response from Medusa Elm Row

Hi Phyllis,

Thank you so much for taking the time to share your experience at our salon. We're thrilled to hear that you enjoyed our complimentary tea and biscuits, as well as the relaxing head massage during your appointment. We always strive to provide a welcoming and comfortable atmosphere for our clients.

We're glad to hear that you were happy with your haircut and left with shinier and healthier-looking hair. Thank you for recommending us to others, we appreciate it!

We hope to see you again soon and continue to provide you with top-notch service.

Best,
The Medusa Elm Row Team

Thank you so much Mhairi !!!

Ellie Paisley
11th Dec 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Mhairi is the best and has saved my hair from a terrible cut from a different salon. Thank you so much!!❤️❤️

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Response from Medusa Elm Row

Dear Ellie Paisley,

We are so happy to hear that Mhairi was able to save your hair from a bad cut from another salon! Our team at Medusa Elm Row aims to provide top-notch services and make our clients happy. Thank you for taking the time to leave us a review, we truly appreciate it!💖

Kind regards,
The team at Medusa Elm Row

Amazing as always

Taylor M
5th Dec 2025
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

Erica did a brilliant job with my hair today and has done at every appointment. She manages to get the colour exactly how I envision it and styles it perfectly too. Always have a great experience! Lovely chilled salon as well.

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Response from Medusa Elm Row

Hi Taylor,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had such a great experience at our salon with Erica. She really knows how to make your hair vision a reality and we're glad you're always happy with the results.

We're also glad to hear that you enjoy the relaxed atmosphere at our salon. We strive to create a welcoming and chill environment for all of our clients.

Thanks again for your kind words. We can't wait to see you at your next appointment!

Warmly,
The team at Medusa Elm Row

Excellent Professional

Mina Patuto
2nd Dec 2025
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

Make me happy every single time when she ✂️ my hair and very relaxed head massage ;)

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Response from Medusa Elm Row

Hi Mina,

Thank you so much for taking the time to leave such a kind review for us. We're thrilled to hear that you have consistently been happy with your haircuts and enjoy our relaxing head massages. Nothing makes us happier than knowing our clients leave feeling satisfied and relaxed.

We appreciate your loyalty and look forward to seeing you again soon. Take care!

Sincerely,
The Medusa Elm Row team

Great!

Harleen
2nd Dec 2025
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Great service and consistent results. I love how natural my colour looks and how soft and shiny my hair is after my visit. Katie is also great at interpreting what I mean/want and replicating it at every appointment. I could not be happier!

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Response from Medusa Elm Row

Hi Harleen,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you are happy with our services and that you love the natural looking color and soft, shiny hair you get after each visit. It's wonderful to know that Katie is able to understand and replicate exactly what you want every time. Our team at Medusa Elm Row always strives to provide the best experience for our clients and we are delighted that you are pleased with the results.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon!

Best,
The Team at Medusa Elm Row

10/10

Zoe Thomson
2nd Dec 2025
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

Kat has been doing my hair for years now - I couldn’t recommend her more if I tried!

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Response from Medusa Elm Row

Hi Zoe, thank you so much for taking the time to leave us a review! We truly appreciate your loyalty and kind words about Kat. We're thrilled to hear that you've been consistently pleased with her services and would highly recommend her. It means a lot to us to receive such positive feedback from our valued clients like you. We can't wait to see you again soon for your next hair appointment. Take care and best regards from the team at Medusa Elm Row.

Great haircut

Sarah Paulley
29th Nov 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Perfectly executed and just what I wanted

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Response from Medusa Elm Row

Hi Sarah,

Thank you for taking the time to leave us a review. We are so glad to hear that your experience at our salon was "perfectly executed" and that we were able to deliver the results you wanted. Our team always strives to provide top-notch service and quality results, so it's great to know that we hit the mark for you. We appreciate your support and hope to see you again soon.

Best,
The Medusa Elm Row team

Hair cut

Sarah Comrie-Relax
7th Nov 2025
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

Erica always fully listens and discusses your hair and makes great suggestions. She gives such a thorough, warm and wonderful experience. Very happy with my haircut, and the head massage was an extra treat! 5 stars!

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Response from Medusa Elm Row

Dear Sarah

Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you had a great experience with Erica and are happy with your new haircut. We always strive to provide our clients with the most thorough and warm service, and we are glad to hear that we met your expectations.

Erica takes great care in listening to her clients and providing helpful suggestions. We are glad that she was able to provide you with such a wonderful experience, including the head massage.

Thank you for taking the time to share your feedback and for giving us a 5-star rating. We truly appreciate your support and look forward to seeing you again soon.

Warmly,
The team at Medusa Elm Row

New experience

Susan Clark
5th Nov 2025
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

With my long-standing stylist not available, I booked with Kat and ended up have a really lovely appointment. My hair is fantastic (you wouldn't expect anything less at Medusa) but I also enjoyed the chat. Two hours flew by.

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Response from Medusa Elm Row

Hi Susan,

Thank you so much for leaving such a positive review for our salon. We are delighted to hear that you had a lovely appointment with Kat and that your hair turned out fantastic. At Medusa, we always strive to provide exceptional hair services along with a friendly and enjoyable experience. We are happy to hear that Kat was able to uphold our standards and that the two hours flew by for you. We hope to see you again soon for your next appointment.

Best,
The team at Medusa Elm Row

Mhairi is the best

Anonymous
4th Nov 2025
Team Member: Mhairi
5.0

Mhairi , no 1 the best haircutter.
2 the best people person

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Response from Medusa Elm Row

Dear Mhairi,

Thank you so much for your kind words and for recognizing our team here at Medusa. We truly appreciate your positive feedback and we are thrilled to hear that you had such a great experience with us. Our goal is to provide both excellent haircuts and outstanding customer service, so it is great to know that we have exceeded your expectations in both areas.

We hope to have the pleasure of welcoming you back to our salon soon.

Best regards,
The team at Medusa Elm Row

Cut and blowdry

Samaria Zahid
4th Nov 2025
Team Member: Katie
4.5
Appointment verified by SaloniQ Software

She is very friendly and i like her cutting amd blow dry but my blowdry otherwise everything is perfect here

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Response from Medusa Elm Row

Hey Samaria!
Thank you for taking the time to share your experience at our salon. We're so glad to hear that you enjoyed your time with our team and were happy with your cut and blow dry. Your feedback is valuable to us and we'll do our best to ensure that every aspect of your visit is top-notch next time. We can't wait to see you again soon!
Best wishes from all of us at Medusa Elm Row.

Happy hair

Anonymous
25th Oct 2025
Team Member: Katrina
5.0

Another great cut and colour from kat. Can’t recommend this salon highly enough.

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Response from Medusa Elm Row

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another great experience with Kat. It's always a pleasure to have you in our salon.

We are grateful for your recommendation and it means a lot to us. We strive to provide the best services to all our clients and we are glad to know that we have met your expectations.

Thank you again for your kind words. We can't wait to see you again soon!

Take care,

The team at Medusa Elm Row

Great service

Alex Black
17th Oct 2025
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

Kat is always super professional and does exactly what is needed. I always feel I’m in good hands.

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Response from Medusa Elm Row

Hi Alex,

Thank you so much for your kind words and for choosing our salon. We are happy to hear that you had a great experience with Kat and that she took good care of you. At Medusa Elm Row, we take pride in providing professional and high-quality services. Your satisfaction is our top priority!

We appreciate your support and cannot wait to have you back at our salon. Please feel free to reach out to us if you need any assistance with your next appointment.

Best regards,
The Team at Medusa Elm Row

Great experience

Merakai M
14th Oct 2025
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

I wanted to get my hair cut and get a fringe for aome time, but as I have accessibility needs, visiting the salon is always a bit stressful. I had my appointment with Erica and I have to say she is absolutely amazing. Very kind, super patient with my requests, and of course great with the cut! Overall I'm very happy with my experience and would heartily recommend Medusa Elm row to everyone.

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Response from Medusa Elm Row

Hi Merakai,

Thank you so much for taking the time to leave us a review. We're so glad to hear that you had a great experience with us at Medusa Elm Row! We understand that visiting a salon can be stressful, especially if you have accessibility needs, so we're grateful that you chose us.

We're thrilled to know that Erica took great care of you during your appointment. Our team takes pride in providing excellent service to all of our clients, and we're happy to hear that Erica's kindness, patience, and skills made your experience a positive one.

Thank you again for recommending us to others. We truly appreciate your support and hope to see you again soon.

Best,
The Team at Medusa Elm Row

Fantastic, relaxing experience

Kirsty Cairns
11th Oct 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Mhairi is so lovely, always accommodating and confident her doing my hair and built up a lovely rapport! A relaxing experience at the hairdressers, and always happy with my hair colour and cut results. She’s fantastic!

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Response from Medusa Elm Row

Hi Kirsty,

Thank you so much for your kind words! We are glad to hear that you had a relaxing experience at our salon, and that Mhairi has been able to build a lovely rapport with you. We take pride in our team's ability to provide accommodating and confident services, as well as achieving results that our clients are happy with.

Thank you for choosing us for your hair needs and for taking the time to share your positive experience. We look forward to welcoming you back to Medusa Elm Row in the future.

Best regards,
The team at Medusa Elm Row

Amazing experience as always

Kendyl Macconnell
10th Oct 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

I always get the best experience start to finish hair. No matter what my hair vision is Mhairi knows how to get it done.

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Response from Medusa Elm Row

Dear Kendyl,

Thank you so much for taking the time to leave us a lovely review. We are thrilled to hear that you always have a great experience at our salon and that Mhairi does a fantastic job with your hair vision. We will be sure to pass along your kind words to her.

We cannot wait to see you again soon and continue to provide you with the best service.

Warmly,
The Medusa Elm Row team

Excellent customer service

Miss Sara Alsmman
2nd Oct 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

I had an amazing experience with Mhair! She is truly skilled and clearly knows what she’s doing—the color and overall result of my hair were absolutely perfect. Beyond her talent, she made me feel so comfortable and well taken care of throughout the whole appointment. The salon environment was welcoming, and the customer service was excellent from start to finish. I’m so impressed with her work and highly recommend her to anyone looking for a professional, friendly, and talented hairdresser.

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Response from Medusa Elm Row

Dear Miss Sara,

Thank you for your kind words and for choosing our salon. We are delighted to hear that you had an amazing experience with Mhair. We strive to provide our clients with top-quality services and we are glad that you were happy with the color and overall result of your hair.

We take pride in having a welcoming salon environment and excellent customer service. It means a lot to us that you felt comfortable and well taken care of throughout your appointment. We appreciate your recommendation and we look forward to serving you again in the future.

Thank you for your support and for trusting us with your hair. The team at Medusa Elm Row wishes you all the best.

Best regards,

The team at Medusa Elm Row.

Loved it!!

Courtney Powell
16th Sep 2025
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

Had such an amazing experience! Erica was so lovely and was so keen to help and give me her expert advice. Everything I wanted she did perfectly and I’m obsessed with how it ended up!

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Response from Medusa Elm Row

Hi Courtney,

Thank you so much for taking the time to share your experience at our salon! We are thrilled to hear that you had such a great time with our stylist Erica. We pride ourselves on providing excellent customer service and it sounds like Erica went above and beyond to make sure you were happy with your hair.

We are so glad to hear that Erica was able to give you her expert advice and deliver exactly what you wanted. It's always our goal to make our clients feel obsessed with their new look and we are overjoyed that she was able to do just that for you.

Thank you again for choosing our salon and we hope to see you again soon!

Best,
The Medusa Elm Row team

Great cut which holds it's shape for weeks

Sharani Osborn
11th Sep 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Mhairi listened to what I had to say and gave me just what I wanted. She is lovely to deal with, technically impressive, knows how to solve problems, clearly explains what she is doing and gives good advice. I have been very happy with my haircuts and recommend her highly.

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Response from Medusa Elm Row

Hi Sharani, thank you so much for leaving us this amazing review! We're thrilled to hear that you had a great experience at our salon and that Mhairi was able to give you exactly what you wanted. We pride ourselves on our team's technical skills and problem-solving abilities, and we're glad to see that Mhairi's expertise did not disappoint. We'll be sure to pass on your kind words to her and we appreciate you taking the time to recommend her highly. We look forward to seeing you again for your next haircut! Take care, the team at Medusa Elm Row.

Lovely service from Mhairi!

Sarah Robertson
10th Aug 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Lovely cut and colour from Mhairi! Have been going to her for a while, but always makes me feel welcome and always listens and remembers to what I want to do and gives good advice as to what works and what doesn’t! Always leave feeling amazing!

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Response from Medusa Elm Row

Dear Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely cut and colour from Mhairi at our salon. We truly appreciate your loyalty and are happy to know that she always makes you feel welcome. It's great to hear that she listens and remembers your desired style, and is able to give you helpful advice. We believe that our clients should always feel amazing after a visit with us, and we are glad that you did.

Thank you again for your kind words, it means a lot to us. We look forward to welcoming you back to our salon soon.

Best regards,
The Team at Medusa Elm Row

Positive first salon experience

Michelle Parker
1st Aug 2025
Team Member: Katie
5.0

My 9 year old daughter had her first salon experience today on Elm Row. She is very sensitive and can feel sensory overwhelm in certain environments.
She loved her hair cut experience with Katie today, Katie was so gentle in her approach and kind to my daughter and helped to make her feel more relaxed and also gave her lots of autonomy to help her feel more in control of this new experience. We are so happy with her new hair style and will definitely come back to see Katie for her next one.
All of the staff in the Salon acknowledged us and made us feel welcome.
Thank you again

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Response from Medusa Elm Row

Hi Michelle,

Thank you so much for leaving such a lovely review! We are thrilled to hear that your daughter had a positive experience with our stylist Katie. We truly understand the importance of a comfortable and welcoming environment, especially for young ones. It's great to know that Katie's gentle approach and attentiveness helped your daughter feel relaxed during her first salon experience. We are also happy to hear that you both loved the end result.

It was a pleasure to have you and your daughter at our salon and we look forward to seeing you both again soon. Take care!

Warmly,
The team at Medusa Elm Row

Fabulous stylist

Yasmin Carter
1st Aug 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Mhairi is an amazing stylist , she takes very good care of my hair , since I have been going to Mhairi the condition of my hair overall has improved and is growing , also my colour is stunning thankyou so much Yasmin

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Response from Medusa Elm Row

Hi Yasmin, thank you so much for taking the time to leave us such a kind review! We're absolutely thrilled to hear that Mhairi has been taking such good care of your hair and that you've noticed the improvements in both the condition and growth. We're so glad to hear that you're happy with your stunning new color as well! Thank you for choosing Mhairi and our salon to take care of your hair needs. We can't wait to see you again for your next appointment. Take care, from all of us at Medusa Elm Row.

Cut and blow dry

Jannet Lewis
30th Jul 2025
Team Member: Erica
5.0
Appointment verified by SaloniQ Software

Erica was excellent. We talked about how I wanted my hair cut. She exploring detail the treatment options I could have. I was extremely happy with the results.

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Response from Medusa Elm Row

Hi Jannet,

Thank you for leaving us such a positive review! We're glad to hear that Erica provided you with an excellent experience and that you were happy with the results of your hair cut. At Medusa Elm Row, we pride ourselves on delivering top-notch service and it's always great to hear when our clients are satisfied.

We hope to see you again soon for your next treatment!

Best,
The team at Medusa Elm Row

Cut and blow-dry

Beth
22nd Jun 2025
Team Member: Katrina
5.0

Kat was so lovely! I got bangs cut and it looked exactly how I wanted! Kat gave me lots of tips for my hair and checked in with me throughout the process to make sure it was what I was going for. Couldn't recommend her more :)

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Response from Medusa Elm Row

Hi Beth,

Thank you so much for taking the time to write such a kind review! Kat is an amazing stylist and we are so happy to hear that she was able to give you the perfect bangs that you wanted. We always strive to provide our clients with the best service and it sounds like Kat went above and beyond to make sure you were happy throughout the process.

We really appreciate your recommendation and we can't wait to see you again soon!

Best regards,
The team at Medusa Elm Row

Cut, Colour and Blowdry

Julia Teles
18th Jun 2025
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

I’ve been going to Kat for a few months now, she makes me feel so beautiful every single time!
She has such a wealth of knowledge, and I learn so much about my own hair, how to take care of it and improve my own skill set.
She is so friendly, chatty and I look forward to seeing her every time!
Honestly couldn’t recommend her enough, she’s truly mastered her craft! 💖

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Response from Medusa Elm Row

Dear Julia Teles,

Thank you so much for your kind words and for taking the time to share your experience at our salon. We are thrilled to hear that Kat has been able to make you feel beautiful every time you visit us.

At Medusa Elm Row, our team prides ourselves on not only providing top-notch services but also educating our clients on how to take care of their hair. Kat is truly passionate about her craft and it brings us joy to hear that her knowledge has helped improve your own hair care skills.

We are also glad to hear that you enjoy your conversations with Kat. We believe that a friendly and welcoming environment is just as important as the services we offer.

Thank you again for your support and recommendation. We can't wait to see you again soon at Medusa Elm Row.

Best regards,

The team at Medusa Elm Row

Excellent colour consulting and hairdressing pampering

Cecilia Ho
11th Jun 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

I’ve been going to Mhairi for over a year now. Mhairi’s colour expertise transcends the seasons. I always appreciate her honest and expert opinion on anything I feel like doing with my hair. Yet again, I’ve come away looking and feeling refreshed and lifted. Thank you!

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Response from Medusa Elm Row

Dear Cecilia Ho,

Thank you so much for your kind words about our stylist Mhairi! We are so happy to hear that you have been a loyal client for over a year now and that Mhairi's hair expertise continues to impress you. We pride ourselves on providing honest and expert opinions on hair transformations and are glad that you appreciate our approach.

We always strive to leave our clients feeling refreshed and lifted after their visit to our salon, and we are delighted that this was the case for you. We truly appreciate your support and look forward to seeing you again soon.

Best,
The team at Medusa Elm Row

Cut tone and blow dry

Trish Wilcox
27th May 2025
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

As usual a lovely experience with Kat and so happy with my cut , first time with bangs and love it
Highly recommend for a really relaxing positive experience

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Response from Medusa Elm Row

Hi Trish, thank you so much for taking the time to leave us a review! We are delighted to hear that you had a lovely experience with Kat and that you are happy with your new cut. We are thrilled that our team was able to give you a positive and relaxing experience. Thank you for recommending us! We look forward to seeing you again soon. Take care, The team at Medusa Elm Row.

Great service - as always

A Hamilton
12th May 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Mhairi has been cutting my teenage son’s hair for nearly a year. She’s so friendly and welcoming and he’s really happy to find a hairdresser that listens to what he likes and gives him advice on how to style and look after his hair. There’s always a friendly atmosphere in the salon when I wait for him and I can tell there’s lots of repeat customers - always a good sign! Would highly recommend!

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Response from Medusa Elm Row

Dear A Hamilton,

Thank you so much for your kind words! We are delighted to hear that your teenage son has had such a positive experience with our stylist, Mhairi. We pride ourselves on creating a friendly and welcoming atmosphere for all of our clients and we are happy to hear that your son has found a hairdresser who listens to his preferences and gives helpful advice.

We are thrilled to have you as a loyal customer and we appreciate your recommendation. We strive to create a pleasant and comfortable environment for all of our clients, and we are glad to hear that you have noticed our efforts.

Thank you for choosing our salon and we look forward to seeing you and your son again soon!

Warm regards,
The team at Medusa Elm Row

Great service

Jemma Eadie
26th Apr 2025
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

Love the way Kat really listens to my imperfect descriptions of what I want, and still making it look fab at the end!

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Response from Medusa Elm Row

Hi Jemma,

Thank you for taking the time to leave us a review. We're so glad to hear that you had a great experience with Kat at our salon. Our team always strives to listen carefully to our clients' descriptions and go above and beyond to create a look that they will love. It's great to know that Kat was able to do that for you.

We appreciate your support and hope to see you again soon.

Best,
The Medusa Elm Row Team

Brilliant

Deborah Smith
12th Apr 2025
Team Member: Katrina
5.0
Appointment verified by SaloniQ Software

Had my hair cut and coloured by Kat. Was my first visit to the salon but was completely put at ease by Kat. Beautiful colour and fantastic cut.

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Response from Medusa Elm Row

Hi Deborah,
Thank you so much for leaving such a lovely review about your recent visit to our salon. We are delighted to hear that Kat made you feel comfortable and that you are happy with your hair cut and colour.
We strive to provide top-notch services and it means the world to us when our clients appreciate our efforts. Thank you for choosing us for your hair needs and we hope to see you again soon.
Best,
The team at Medusa Elm Row.

Fab Service

Sarah Robertson
29th Mar 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Have been going to Mhairi for a while now and she always listens to what I’m looking for, takes time to discuss options with different colours and what works and doesn’t work and always ensures you leave the salon feeling the absolute best! Great service, cannot recommend enough!

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Response from Medusa Elm Row

Hi Sarah,

Thank you so much for taking the time to leave such a kind review! We are delighted to hear that you have had a positive experience with Mhairi at Medusa Elm Row. We pride ourselves on providing exceptional service and we are glad to hear that Mhairi took the time to listen to your needs and provide you with the best possible results.

Our team at Medusa Elm Row always strives to ensure our clients leave the salon feeling their absolute best. It means a lot to us that you valued Mhairi's consultation process and expertise. It has been a pleasure having you as a client and we look forward to seeing you again soon!

Best regards,

The team at Medusa Elm Row.

Fab Service

Sarah Robertson
29th Mar 2025
Team Member: Mhairi
5.0
Appointment verified by SaloniQ Software

Have been going to Mhairi for a while now and she always listens to what I’m looking for, takes time to discuss options with different colours and what works and doesn’t work and always ensures you leave the salon feeling the absolute best! Great service, cannot recommend enough!

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Response from Medusa Elm Row

Hi Sarah,

Thank you so much for taking the time to leave a review for us! We are thrilled to hear that you have been enjoying your experiences with Mhairi at our salon. We pride ourselves on listening to our clients and providing them with the best possible service, so it's wonderful to know that we have met your expectations.

We are also glad that you appreciate the time and effort Mhairi puts into discussing different options and ensuring that you leave our salon feeling your best. We will definitely pass along your kind words to her.

Thank you again for your recommendation. It means a lot to us! We can't wait to see you again soon.

Best wishes,

The team at Medusa Elm Row

Thank you

Carol Finnigan
22nd Mar 2025
4.5
Appointment verified by SaloniQ Software

Emma was amazing and I am so sad she is leaving

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Response from Medusa Elm Row

Hi Carol,

Thank you for your review and for choosing our salon for your service. We're so glad to hear that Emma provided an amazing experience for you. We will definitely pass on your compliments to her before she leaves.

We understand how sad it can be when a favorite stylist moves on, but we assure you that our team is comprised of talented and dedicated professionals who will be more than happy to take care of you in the future.

Thank you for your support and we hope to see you again soon!

Sincerely,
The team at Medusa Elm Row

Peter the Legend strikes again!

Rebecca Samaras
16th Mar 2025
5.0
Appointment verified by SaloniQ Software

Hair, eyebrows 😉 and chat. Best pick me up ever!

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Response from Medusa Elm Row

Hi Rebecca,

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you had such a great experience at our salon. Our team always aims to provide top-notch services along with great conversation.

We hope to see you again soon and give you another wonderful pick-me-up. Thank you for choosing us.

Best regards,
The Team at Medusa Elm Row

Cut and colour

Trish Wilcox
1st Mar 2025
5.0
Appointment verified by SaloniQ Software

Kat freshened up my look with foils and a cut. Love my new hair cut and colour and would highly recommend a visit , Kat is so knowledgeable on all things colour and health of hair

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Response from Medusa Elm Row

Hi Trish, thank you so much for your lovely review! We're so glad you love your new hair cut and colour from Kat. We take pride in our staff's knowledge and expertise, so it's great to hear that Kat was able to provide you with a fantastic experience. Thank you for recommending us, and we hope to see you again soon at Medusa Elm Row. Have a wonderful day!
Best,
The team at Medusa Elm Row

Very helpful consultation with Mhairi at Leith Walk

Katherine Mccullough
19th Feb 2025
5.0
Appointment verified by SaloniQ Software

I had a relaxing and helpful experience at the salon and was made to feel welcome and cared for. I was offered conditioning treatment for my hair which was very welcome and given helpful guidance on styling. The salon is fresh and clean and tidy. I will certainly choose to go there in the future. Many thanks to all.

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Response from Medusa Elm Row

Dear Katherine,

Thank you so much for your lovely review! We are thrilled to hear that you had a relaxing and enjoyable experience at our salon. Our team takes pride in making all our clients feel welcomed and well taken care of.

We are glad that you appreciated the conditioning treatment for your hair and found our styling guidance helpful. Maintaining the health of our clients' hair is a top priority for us, and we are happy to hear that you noticed our efforts.

Thank you for complimenting our salon's cleanliness and tidiness. We put a lot of effort into maintaining a fresh and inviting atmosphere for all our clients.

We are looking forward to having you back at our salon in the future. It was a pleasure having you as our client.

Best regards,
The team at Medusa Elm Row

Colour n cut

Sandra Carr
6th Feb 2025
5.0
Appointment verified by SaloniQ Software

As always excellent service and friendly staff.

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Response from Medusa Elm Row

Dear Sandra,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had another great experience at our salon. Our team always aims to provide the best possible service for our clients and it means a lot to us when we receive positive feedback.

We hope to have the pleasure of welcoming you back to our salon soon.

Best regards,
The team at Medusa Elm Row

Mhairi is AWESOME

Cristina Lopez
6th Feb 2025
5.0
Appointment verified by SaloniQ Software

My dear Mhairi is incredible, she has been doing my hair for the last wee while and I’m always pretty please with the end result. She is so friendly and professional. I couldn’t recommend her any more.

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Response from Medusa Elm Row

Dear Cristina,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience with Mhairi at our salon. Our team at Medusa Elm Row strives to provide the best service to our customers and we are glad to hear that Mhairi did just that for you. We will make sure to pass along your kind words to her.

We appreciate your recommendation and would love to have the pleasure of seeing you again. Thank you for choosing Medusa Elm Row for your haircare needs.

Best regards,
Team at Medusa Elm Row

Amazing !!

Yasmin Carter
28th Jan 2025
5.0
Appointment verified by SaloniQ Software

Marhi , had patience and took her time and listened , to the colour that I wanted to achieve, the stylist amazed me and my hair colour , cut and condition is stunning, Thankyou so much definitely recommend, I will absolutely book back in with her ,
Yasmin x

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Response from Medusa Elm Row

Hi Yasmin,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon and that you were happy with your hair color, cut, and condition. Our team at Medusa Elm Row strives to provide top-notch services and we are glad that we could achieve that for you.

We will definitely pass on your kind words to Marhi and we are sure she will be delighted to hear them. Thank you for choosing us and we would love to have you back for your next visit. See you soon!

Best,
The team at Medusa Elm Row