Medusa Hanover Street Edinburgh, City of Edinburgh

113 Hanover Street, Edinburgh, City of Edinburgh, EH2 1DJ

About us

Medusa is Edinburgh's premier hair destination. We pride ourselves on our technical excellence and superior customer service. We are a pioneering hair and beauty salon group known for leading the way in style and services. Combining technically perfect expertise in beautiful, contemporary settings Medusa's award winning team transform hair.
We are a creative and innovative company looking to expand our clientelle. We are looking for new clients to benefit from our skilled team of professionals expertise and passion for making our clients look and feel fantastic. We offer a range of services including colour, cuts, hair-ups, blow drys, intensive conditioning treatments and beauty services.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 10:30 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:30
Sunday

Services

Hair

Reviews

4.93
645 verified reviews
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Filter by rating

Short haircut

Elien Gallagher
12th Jan 2026
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Thank you Charlotte, I have short hair, and it's difficult to find soft hairstyle to suit a woman of a certain age, you think you know what you want, but Charlotte knew what I needed, its perfect, also short hair is not normally noticed so much when you get it cut, but I was happily receiving many compliments. so once again, thank you Charlotte see you in 6 weeks

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Charlotte is highly recommended!

Barbra Armstrong
7th Jan 2026
Team Member: Charlotte
5.0

Charlotte is a natural ! The first time I met her, I let her loose on coming up with a cut and finish she thought would suit me. I loved it ! I've been a few times now and I'll be back! She's consistent and she's honest with her advice. Thank you!

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Response from Medusa Hanover Street

Hi Barbra,

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with Charlotte at our salon. We pride ourselves on our talented stylists who are always able to come up with the perfect cut and finish for each individual client.

It's wonderful to know that Charlotte's consistent and honest advice has kept you coming back to us. We truly appreciate your loyalty and look forward to seeing you again soon!

Best regards,
The Team at Medusa Hanover Street

Excellent Cut and Blow Dry

Antonietta Zaccaria
29th Dec 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Great friendly service as usual

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Response from Medusa Hanover Street

Hi Antonietta! Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you had a great experience with our team at Medusa Hanover Street. It's always our goal to provide friendly and top-notch service to all of our clients. It means a lot to us that we have met your expectations. We appreciate your continued support and hope to see you again soon. Take care!
Team at Medusa Hanover Street

Satisfied customer

Anonymous
21st Dec 2025
Team Member: Charlotte
5.0

Friendly service, confident stylist and genuine customer care and attention

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Response from Medusa Hanover Street

Hi there!

Thank you so much for leaving such a lovely review for our salon. We are thrilled to hear that you had a positive experience with us and felt well taken care of by our team. Our stylists take great pride in their work and ensuring that all of our customers leave feeling confident and happy with their hair.

We appreciate your feedback and look forward to welcoming you back to the salon in the future.

Best,
The team at Medusa Hanover Street

Really Great Experience Thanks to Ellie

Daniel
18th Dec 2025
Team Member: Ellie
5.0

Very nice and comforting environment. Ellie was incredibly acccomodating to my particular/unusual style request. I was very happy with the results and furthermore she provided me with detailed advice on how to maintain it.

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Response from Medusa Hanover Street

Hi Daniel,

Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience at our salon. Our team at Medusa Hanover Street strives to create a welcoming and comfortable environment for all of our clients.

We're glad that Ellie was able to accommodate your request and provide you with detailed advice on maintaining your style. We will make sure to pass along your kind words to her.

We hope to see you again soon for your next styling session. Thank you for choosing Medusa Hanover Street.

Best,
The Team at Medusa Hanover Street

Charlotte was great

Karen Aitken
13th Dec 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Charlotte was tasked with me not knowing what I wanted other than a complete change. I had lots of different pictures of the styles and colours I like which were all contradictory. Charlotte managed to sort what would suit me, would work and be manageable for me to maintain going forward. I’ve got a completely new look which I love. Thanks Charlotte!

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Response from Medusa Hanover Street

Dear Karen,

Thank you so much for leaving such a lovely review for Charlotte at our salon. We're thrilled to hear that she was able to help you achieve a complete change and that you love your new look.

We understand that it can be challenging to have different ideas and preferences for a new hairstyle, but Charlotte did a great job sorting through them and finding something that suited you and meets your needs for maintenance.

We're glad that you had a positive experience with us and hope to see you again for your future hair needs. Thank you for choosing our salon and for taking the time to share your feedback.

Best regards,
The team at Medusa Hanover Street

Colour and cut and blow-dry

Rebecca Lewis
12th Dec 2025
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Another fantastic visit tonthe salon, staff are always friendly

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Response from Medusa Hanover Street

Hi Rebecca, thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you had another fantastic visit at our salon. Providing a friendly and welcoming atmosphere is something that we strive for with every customer, so it means a lot to hear that you experienced just that. We truly appreciate your ongoing support and hope to see you again soon. Take care! The team at Medusa Hanover Street

Disappointed

Anonymous
29th Nov 2025
2.0

Unfortunately I didn’t really get the result I was hoping for. The service also took a lot longer than I expected it would.

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Response from Medusa Hanover Street

Hi,

Thank you for taking the time to leave us a review. We're sorry to hear that you didn't get the result you were hoping for and that the service took longer than expected. We always strive to deliver the best results in a timely manner, and we apologize if this was not your experience.

We would love the opportunity to make it up to you and ensure that you leave our salon completely satisfied. Please reach out to us at your convenience via email [email protected] so we can discuss and address any concerns you may have.

Thank you again for your feedback. We truly value your opinion and hope we can make things right for you.

Best,
The team at Medusa Hanover Street

Hair cut and toner

Maureen Gilfillan
19th Nov 2025
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Professional, courteous and helpful staff

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Response from Medusa Hanover Street

Dear Maureen,

We're so happy to hear that you had a great experience at our salon. Our team strives to be professional, courteous, and helpful at all times. We're glad to know that this was reflected in your visit. Thank you for taking the time to share your positive feedback with us.

We hope to continue providing you with the best services possible. Our team looks forward to welcoming you back to the salon again soon.

Best,
The Team at Medusa Hanover Street

Hair Appointment

Lisa Brindle
6th Nov 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Lovely place and fantastic stylist 👏

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Response from Medusa Hanover Street

Hi Lisa, thank you so much for your lovely review! We're glad to hear that you had a fantastic experience with our stylist. We pride ourselves on providing a top-notch service and it's always great to receive positive feedback. We appreciate your support and hope to see you again soon! Best regards, The team at Medusa Hanover Street.

Chic & Stylish

Susan Owenson
6th Nov 2025
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Always a great experience.
Huge thanks to All, especially Charley for making me feel fabulous x

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Response from Medusa Hanover Street

Dear Susan,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had a great experience at our salon. We will be sure to pass on your kind words to our team, especially to Charley for making you feel fabulous.

We can't wait to see you again soon and help you keep feeling fabulous!

Warmly,
The Team at Medusa Hanover Street

Short hair cut

Anonymous
24th Oct 2025
5.0

This is the first time I have been at Medusa, and it was a thoroughly enjoyable experience, Marco cut my hair, my hair is short, and sometimes it's difficult to change your style, but Marco did it, it's now stylish while still remaining easy to handle, he totally could see what I wanted, and I felt very comfortable with his advice, very happy with my haircut, so much so, I am back in 8 weeks

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Response from Medusa Hanover Street

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a thoroughly enjoyable experience at Medusa Hanover Street. We pride ourselves on our team's ability to understand and deliver on our clients' desired styles, and we're glad to hear that we were able to do just that for you.
We can't wait to see you again in 8 weeks and thank you for choosing us for your hair needs.
Best,
The team at Medusa Hanover Street.

absolute star

Abi Gordon
18th Oct 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie has been doing my hair for a year now, she never fails to amaze me, its absolutely amazing

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Response from Medusa Hanover Street

Hi Abi,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you have been a loyal customer of Ellie's for a year now and that she continues to impress you with her skills.

At Medusa Hanover Street, it is our top priority to provide our clients with exceptional service and we are delighted to know that you have had a consistently amazing experience with Ellie.

We appreciate your support and look forward to continuing to meet your hair needs. Thank you for choosing Medusa Hanover Street and we can't wait to see you again soon!

Warm regards,
The team at Medusa Hanover Street

Amazing service

Ashley Mckinnon
9th Oct 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Charlotte is always lovely and makes me feel very comfortable , I would recommend Charlotte to anyone!!

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Response from Medusa Hanover Street

Hi Ashley! Thank you so much for taking the time to leave such kind words about our stylist Charlotte. We are thrilled to hear that you had a great experience with her and that she made you feel comfortable during your visit. We always strive to provide excellent service to our clients and we are so happy to hear that it shows. Thank you for recommending Charlotte to others, we truly appreciate it. We look forward to welcoming you back to our salon soon! Take care.
-The team at Medusa Hanover Street

Magnificent Marco

Jen Kirby
2nd Oct 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Amazing as always, thank you Marco 😘

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Professional stylist

Angela Introna
1st Oct 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe styled my hair and made it look and feel great. I had previously received a very bad fringe cut from a hairdresser in my home town and Chloe worked to fix my fringe - which had looked awful. Thanks Chloe

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Response from Medusa Hanover Street

Hi Angela,

Thank you so much for leaving us this kind review! We are thrilled to hear that Chloe was able to fix your fringe and make your hair look and feel great. It's our goal to provide our clients with the best possible experience, and we're happy to hear that Chloe exceeded your expectations.

We appreciate your support and hope to see you again soon at Medusa Hanover Street.

Best,
The team at Medusa Hanover Street

Perfect!

Charlotte
25th Sep 2025
Team Member: Marco
5.0

Amazing thank you marco!! 💕💕

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Great experience

Fiona Roth
17th Sep 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Was made to feel at ease as soon as I arrived. Great service and looking forward to my next visit.

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Response from Medusa Hanover Street

Hi Fiona,

Thank you so much for your lovely review! We're glad to hear you felt comfortable and welcome at our salon. Our team strives to create a welcoming and relaxing environment for all our clients.

We're also happy to know you were pleased with the service you received. We always aim to provide top-notch and professional services to all our customers.

We can't wait to see you again for your next visit! Thank you for choosing our salon and we can't wait to pamper you again soon!

Best regards,

The team at Medusa Hanover Street

Haircut and Treatment

Trina Lee
12th Sep 2025
Team Member: Ellie
5.0

Ellie was amazing and helped recommend a cut and treatment that would be best for my hair type and I left with honestly the best haircut I’ve ever had. She was also super friendly and chatty and I’ll defos book with her again.

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Response from Medusa Hanover Street

Hi Trina,

Thank you so much for your kind words about our salon! We are thrilled to hear that Ellie provided you with an amazing haircut and treatment, and that you were happy with the recommendations she made for your hair type.

We pride ourselves on our friendly and chatty staff, and we're glad to hear that Ellie made your experience enjoyable. We would love to have you book with us again in the future and we can't wait to see you back at our salon!

Best regards,

The team at Medusa Hanover Street

Ms

Carole Foran
8th Sep 2025
Team Member: Paul
5.0

Great as always

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Response from Medusa Hanover Street

Hi Carole, thank you for your lovely review! We are happy to hear that you had a great experience with us at Medusa. We take pride in providing excellent service to all our clients. We hope to see you again soon. Take care! Team at Medusa Hanover Street.

Marco the balayage / shatush expert!

Kirsty Mitchell
5th Sep 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Marco is such an expert at perfectly blended, natural sunkissed looking balayage/shatush. I love my hair!! He’s also just a lovely guy and the salon is relaxing and clean. I’ve been going to Marco for a few years now and wouldn’t go anywhere else! Thanks again :)

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Response from Medusa Hanover Street

Hi Kirsty, thank you for taking the time to leave such a kind review for us. We’re so glad to hear that you had a great experience at our salon and that Marco provided you with the perfect balayage/shatush. We believe in providing not only high-quality services but also a relaxing and clean atmosphere for our clients. We’re happy to hear that you feel comfortable and at ease with us. We appreciate your loyalty and will make sure to pass on your compliments to Marco. See you soon for your next appointment! Best, The team at Medusa Hanover Street

Excellent as Always

Lynnette
5th Sep 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Been coming to Medusa on Hanover street for about 5 years now. Great hair stylists across the board I can trust whoever does my hair and I’ll walk out very happy. It is also a very friendly and kind salon it’s clear their work environment is a positive and supportive one.

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Response from Medusa Hanover Street

Dear Lynnette,

Thank you so much for your review and continued loyalty to our salon. We are delighted to hear that you have been trusting us with your hair for the past 5 years and have always been pleased with the results.

We pride ourselves on having a supportive and positive work environment, and we are glad that this translates into a friendly and kind atmosphere for our clients. We strive to create a comfortable and welcoming space for everyone who walks through our doors.

Once again, thank you for your kind words and we cannot wait to see you again for your next appointment!

Warm Regards,
The Team at Medusa Hanover Street

Amazing job!

Anonymous
4th Sep 2025
5.0

Marko is a true professional! He listened carefully to what I wanted and gave me the perfect result. Friendly, skilled, and highly recommended!!

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Response from Medusa Hanover Street

Hi there! Thank you for your wonderful review of our salon. We are thrilled to hear that Marco provided you with a professional and attentive service, resulting in the perfect result. We strive to ensure that all of our clients are happy and satisfied with their experience at our salon. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Thank you again for your kind words! Best regards, The team at Medusa Hanover Street.

Positive vibes

Angie Paterson
29th Aug 2025
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Love my colour, exactly what I envisioned.

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Response from Medusa Hanover Street

Hi Angie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you love your new colour and that it turned out exactly how you envisioned it.

We always strive to provide our clients with the best experience and it's wonderful to know that we have succeeded with you. We are truly grateful for your kind words and for choosing our salon.

Thank you again for trusting us with your hair and we hope to see you again soon.

Best wishes,
The team at Medusa Hanover Street

Best hair stylist in Edinburgh!!

Rita
29th Aug 2025
5.0

Marco is amazing, always does a fantastic job!! :)

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Response from Medusa Hanover Street

Hi Rita,

Thank you so much for your lovely review! We are thrilled to hear that Marco did an amazing job and you are happy with the results. We will be sure to pass on your kind words to him.
Hope to see you again soon!
Team at Medusa Hanover Street

Medical Hairdresser, Hanover St, Edinburgh

Maureen Gilfillan
28th Aug 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

First time at this salon but already booked my next appointment.

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Response from Medusa Hanover Street

Dear Maureen,

We are delighted to hear that you had a great experience at our salon! It means a lot that you have already booked your next appointment with us. We can't wait to see you again and provide you with another fantastic treatment.

Thank you for choosing our salon and taking the time to leave us a review. Your support means a lot to us and we truly appreciate it. Our team is always here to make sure you leave feeling happy and satisfied.

Once again, thank you for trusting us with your hair and we look forward to welcoming you back soon!

Best,
The team at Medusa Hanover Street

Fabulous hair

Alison Hardie
24th Aug 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Love this guy so much! Ever since Marco started colouring and cutting my hair I’ve had so many compliments. He does an amazing job every time and would always highly recommend him to anyone looking for a new hairdresser.

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Response from Medusa Hanover Street

Hi Alison,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been happy with Marco's services. We will be sure to pass along your kind words to him.

We are so glad to hear that you have received many compliments on your hair and would highly recommend Marco to others. We take pride in providing our clients with the best possible experience and it means a lot to us to hear such positive feedback.

We look forward to seeing you again soon!

Best wishes,

The team at Medusa Hanover Street

Mind reader

Margherita
22nd Aug 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

I went in with my hair not feeling so great, Marco was able to see what was needed and made his magic. I came out with the hair I was hoping for, it feels and looks 10 times better. Thank you!

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Response from Medusa Hanover Street

Hi Margherita,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a great experience with Marco at our salon. We pride ourselves on providing exceptional hair services, and we are thrilled that Marco was able to work his magic and give you the hair you were hoping for. We are happy to hear that your hair feels and looks much better now.

We really appreciate your kind words and we hope to see you again soon at Medusa Hanover Street.

Sincerely,
The team at Medusa Hanover Street

Hair up trial

Shila Adamson
14th Aug 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Very happy

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Response from Medusa Hanover Street

Hi Shila,
We are so pleased to hear that you had a positive experience at our salon! Thank you for taking the time to share your thoughts. We are committed to providing a friendly and professional atmosphere for all of our clients. We hope to see you again soon for another great visit!
Best,
The team at Medusa Hanover Street

Amazing hair cut for curly hair

Kelsy Crow
13th Aug 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

He was amazing and knew exactly what he was doing. I love my hair so glad I
I finally found a hairdresser who knows what they are doing. In love with my hair thank you so much 🥰

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Response from Medusa Hanover Street

Hi Kelsy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon and that our stylist was able to deliver exactly what you were looking for. We love making our clients happy and we're glad to hear that you are in love with your hair. Thank you for choosing our salon, we can't wait to see you again soon!

Best,
The team at Medusa Hanover Street

Haircut service

Elena Baldi
10th Aug 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Warm, kind atmosphere & excellent service. I had my hair cut & styled by Marco aka the best hairdresser in town. Totally worth the visit.

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Response from Medusa Hanover Street

Hi Elena,

Thank you so much for your kind words! We're so happy to hear that you enjoyed your experience at our salon, and that you were pleased with Marco's services. We'll be sure to pass on your compliments to him - he really is the best, isn't he?

We strive to create a warm and welcoming atmosphere for all of our clients, and we're glad that you noticed and appreciated it. We hope to see you again soon for another great visit!

Best regards,
The Medusa Hanover Street team

Stratospheric!

Danilo
6th Aug 2025
Team Member: Marco
5.0

It’s the second time I’ve been at Medusa Hannover Street and as the first time it was superior class service. I was served by Marco which offer a five star service, professional and very knowledgeable. I really suggest the shop and particularly him and I can’t wait for the next haircut.

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Response from Medusa Hanover Street

Dear Danilo,

Thank you for taking the time to leave us a review. We are so glad to hear that you have had another great experience at our salon. We appreciate your kind words about Marco's service, and we will be sure to pass on your compliments to him. We pride ourselves on providing superior class service and having knowledgeable and professional staff, so we are happy to hear that we met your expectations.

We always look forward to seeing you for your next haircut and giving you another five-star experience. Thank you again for your support and recommendation.

Best regards,

The team at Medusa Hanover Street

Always the best haircut

Emily Mcewen
1st Aug 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I can always trust chloe to give me the exact hairstyle I'm looking for. Always give me the loveliest curly cuts!

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Response from Medusa Hanover Street

Hi Emily,

Thank you so much for taking the time to write this lovely review! We're thrilled to hear that Chloe continues to provide you with the perfect hairstyles every time you visit us. We're glad that you're happy with your curly cuts - we think they look amazing on you!

We appreciate your trust in our salon and Chloe's talent. It's always a pleasure to have you in our chair. We look forward to seeing you again soon for your next hair transformation!

Take care,
The team at Medusa Hanover Street

Amazing hair

Ashley Anderson
31st Jul 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Got my hair revamped again today by the amazing Ellie absolutely love it and can't highly recommend her enough she is a totally amazing understanding lovely and bubbly stylist that understands exactly what you want . Thanks again my hunnie absolutely love it .. luv ya 😘

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Response from Medusa Hanover Street

Hey Ashley,

Thank you so much for leaving us this lovely review! We're so happy to hear that Ellie was able to give you a revamped look that you absolutely love. She truly is an amazing, understanding, and bubbly stylist who always strives to make her clients happy.

We'll be sure to pass along your kind words to her. Thank you for the recommendation and for trusting us with your hair! We can't wait to see you again soon and continue providing you with fantastic hair services.

Take care,
The team at Medusa Hanover Street

Marco, a great stylist

Karen Bassi
30th Jul 2025
Team Member: Marco
5.0

As always, Marco was extremely attentive to my needs. Marco helped me in choosing the right shade of colour for my hair and I was so happy with the result! Thank you!

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Response from Medusa Hanover Street

Hi Karen,

Thank you so much for taking the time to leave such a lovely review for us! We are thrilled to hear that you had a great experience with Marco at our salon. It's always our goal to make sure our clients feel well taken care of and leave satisfied with their results.

We are glad that Marco was able to assist you in choosing the perfect shade for your hair and that you are happy with the result. We will be sure to pass on your kind words to him.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon!

Best wishes,
The team at Medusa Hanover Street

Saturday Hair Appointment

Lisa Brindle
27th Jul 2025
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Fabulous hair cut. Talented and friendly stylist. Amazing head massage!

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Response from Medusa Hanover Street

Dear Lisa,

Thank you so much for taking the time to share your positive experience at our salon! We are thrilled to hear that you were happy with your hair cut and enjoyed the head massage from our talented and friendly stylist. We strive to provide top-notch services while creating a warm and welcoming atmosphere for our clients.

Thank you again for your kind words. Your feedback means a lot to us and we hope to see you again soon.

Warmly,
The Team at Medusa Hanover Street

Marvellous

Yoke Wilson
26th Jul 2025
Team Member: Marco
4.5
Appointment verified by SaloniQ Software

Marco is very attentive and knows what cust want to achieve with the hair and gives good advice as well

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Response from Medusa Hanover Street

Hi Yoke,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Marco was able to provide you with excellent service and valuable advice for your hair. It's always our goal to make sure each and every customer leaves feeling happy and satisfied. We'll be sure to pass along your kind words to Marco.

Thank you again for choosing our salon, we truly appreciate your support. We hope to see you again soon!

Best,
The Team at Medusa Hanover Street

Professional

Darren Turley
19th Jul 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Marco is the main reason why am still a customer of Medusa, he is the ultimate professional and the best stylist you have in my opinion, i always leave the shop feeling like it’s money well spent. I hope Medusa recognises great talent and keeps employees like Marco very happy.

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Response from Medusa Hanover Street

Hi Darren!

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that Marco has been such a standout stylist for you at Medusa Hanover Street. We truly appreciate your kind words towards him and his professionalism.

We absolutely agree that great talent should be recognized and appreciated, and we are lucky to have Marco on our team. Rest assured that we will continue to support and keep our employees like him happy and motivated.

We hope to see you again soon for your next appointment and to continue providing you with top-notch services!

Best regards,
The team at Medusa Hanover Street

Medusa

Meg May
13th Jul 2025
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

This is the friendliest salon I have ever been to; all the staff are lovely and you’re not left feeling awkward in the chair.

Charley listens to your ideas and is honest about what the actual outcome will be; this is really helpful when making a decision and makes sure you’re not leaving with a cut or colour that you’re not happy with.

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Response from Medusa Hanover Street

Dear Meg May,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a pleasant experience at our salon.

It's great to know that our team made you feel comfortable and at ease during your visit. We believe that a friendly and welcoming atmosphere is just as important as a good haircut.

We are also glad to hear that Charley provided you with honest advice about your hair. We always strive to give our clients the best possible outcome and we are happy to hear she was able to help you make a decision that you were happy with.

Thank you once again for choosing our salon and we hope to see you again soon.

Best,
The team at Medusa Hanover Street

Fantastic

Gail Park
12th Jul 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Marco was amazing as usual.

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Response from Medusa Hanover Street

Hi Gail,

Thank you for leaving such a lovely review for Marco at our salon. We are thrilled to hear that he provided you with amazing service, as he always does. We will be sure to pass on your kind words to him.

We are happy to know that you are a satisfied customer and we hope to see you again soon. If there is anything else we can assist you with, please do not hesitate to reach out.

Take care,
The Medusa Hanover Street team

As always the best hair cut & blow dry

Debbie Forbes
10th Jul 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Thanks Marco for the great service as always!

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Response from Medusa Hanover Street

Hi Debbie! Thank you so much for taking the time to leave a review. We are delighted to hear that you had a great experience with Marco at our salon. We will pass along your kind words to him, as he is always dedicated to providing top-notch service to our clients. We appreciate your continued support and look forward to seeing you again soon. Take care!
-The Team at Medusa Hanover Street

Hair cut

Fiona Jone
9th Jul 2025
Team Member: Charley
5.0
Appointment verified by SaloniQ Software

Amazing absolutely delighted with the whole experience

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Response from Medusa Hanover Street

Hi Fiona,
We are thrilled to hear that you had an amazing experience at our salon! Thank you for taking the time to share your feedback. Our team works hard to provide our clients with top-notch services and we are glad that you were thoroughly delighted. We hope to see you again soon at Medusa Hanover Street.
Warm regards,
The team at Medusa Hanover Street

Brilliant salon

Joni W
5th Jul 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Love Medusa and Ellie is a great stylist, knows exactly what would work with my hair and is always really welcoming

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Response from Medusa Hanover Street

Hi Joni, we are pleased to hear that you love our salon and enjoyed your experience with Ellie! We strive to provide exceptional services and make our clients feel welcomed. Thank you for your positive feedback, we truly appreciate it. We look forward to seeing you again at Medusa Hanover Street. Best, The Medusa Hanover Street team.

An 8 weekly confidence boost

Mrs Cairi Bates
4th Jul 2025
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Paul has been cutting and colouring my hair for a few years now. I look forward to my visit and leave feeling like the best version of myself every time thanks to Paul’s expert styling. Paul takes time to listen and tailor every cut and colour to what I would like, while offering options and advice too. The salon and all the staff is a real treat to visit.

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Response from Medusa Hanover Street

Dear Mrs. Cairi Bates,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you have been a loyal client of Paul's for the past few years and that you always look forward to your visits with us. It brings us great joy to know that you leave our salon feeling like the best version of yourself, all thanks to Paul's expert styling.

We take great pride in our team's ability to listen and tailor each cut and colour to our clients' specific desires, and we are glad that you have experienced this first-hand. Our goal is to make each visit a truly enjoyable and personalized experience for all of our clients.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Best,
The Team at Medusa Hanover Street

Cut and style with Marco

Kate McLaren
20th Jun 2025
Team Member: Marco
5.0

Marco is always such a joy to see! Great hairdresser and I trust him totally with my hair.

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Response from Medusa Hanover Street

Hi Kate,

Thank you for taking the time to leave such a kind review! We are thrilled to hear that Marco has consistently provided you with great haircuts and gained your trust. We couldn't agree more - he truly is a joy to have on our team.

Our team at Medusa Hanover Street is always dedicated to providing top-notch hair services and creating a comfortable atmosphere for our customers. We appreciate your support and look forward to seeing you again soon.

Take care,
The team at Medusa Hanover Street

Incredible as always

Valeria Khokhlova
20th Jun 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

I’ve been going to Marco for 5 years and his attention to detail and warm character is unmatched. Thank you so much!

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Response from Medusa Hanover Street

Hi Valeria,

Thank you so much for your lovely review! We are thrilled to hear that you have been a loyal customer of our stylist Marco for 5 years and that you appreciate his attention to detail and warm personality. We always strive to provide the best service for our clients, so we are glad that you feel this way.

It's always a pleasure to have you at our salon and our team at Medusa Hanover Street is grateful for your continued support. We hope to see you again soon and give you another great salon experience!

Take care,
The team at Medusa Hanover Street

Brilliant visit

Anonymous
20th Jun 2025
5.0

My second trip to medusa, had a cut and colour. My hair went from dull and fluffy at the ends to , bright , light. I want to thank my stylist Ellie as she gave me my colour back

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Response from Medusa Hanover Street

Hi there,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you had a great time with us and that you are happy with your results. We strive to provide the best services possible, and we are happy to see that Ellie did just that for you.

It's wonderful to hear that your hair went from dull and fluffy to bright and light after your cut and colour. We are so glad that we were able to give you back your desired color. We will definitely pass along your kind words to Ellie and the rest of our team.

Thank you again for choosing our salon and for leaving such a lovely review. We can't wait to have you back at Medusa Hanover Street!

Warm regards,
The team at Medusa Hanover Street

Awesome

Samantha Armstrong
20th Jun 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Totally loved visiting here today, the team are super lovely thabk you for my hair Ellie, and thabk you to Marco for my fringe, smashed it, really listened and made sure what i wanted and executed it perfectly.
Im so excited to go back for next trip, when ever that maybe.
Didn't try sway me into anything different like some places do, just awesome.
I was recommended by a colleague, Rose, who was alos super happy with her visit. That's what prompted my visit.

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Response from Medusa Hanover Street

Hi Samantha,

Thank you for leaving us such a wonderful review! We are so glad to hear that you enjoyed your visit to our salon and that you were happy with your hair. It's great to know that Ellie and Marco took the time to listen to your requests and deliver exactly what you wanted.

We pride ourselves on providing our clients with a friendly and relaxed experience, without pressuring them into anything. We're also happy to hear that you were recommended by a colleague and that she also had a positive experience.

We can't wait to see you again for your next trip to our salon and we look forward to welcoming you back.

Best,
The team at Medusa Hanover Street

Awesome

Samantha Armstrong
20th Jun 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Totally loved visiting here today, the team are super lovely thabk you for my hair Ellie, and thabk you to Marco for my fringe, smashed it, really listened and made sure what i wanted and executed it perfectly.
Im so excited to go back for next trip, when ever that maybe.
Didn't try sway me into anything different like some places do, just awesome.

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Response from Medusa Hanover Street

Hi Samantha,

Thank you for sharing your lovely experience at our salon. We are thrilled to hear that you had a great time with us! We will definitely pass on your compliments to Ellie and Marco for doing such an amazing job with your hair. It's always our goal to listen to our customers and make sure we deliver the perfect look they want.

We can't wait to have you back for your next visit, whenever that may be. Our team always strives to provide the best service without trying to sway our customers into anything different. We want everyone to feel comfortable and confident with their hair.

See you soon!

The team at Medusa Hanover Street

Great hairdresser

Elena F
14th Jun 2025
Team Member: Marco
5.0
Appointment verified by SaloniQ Software

Marco is a great hairdresser. I have been going to him for years, he always delivers excellent customer service and he is extremely competent. I highly recommend Marco to anyone looking for a talented and reliable hairdresser.

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Response from Medusa Hanover Street

Dear Elena,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you've had a great experience with Marco at our salon! We couldn't agree more - he is an incredibly talented hairdresser and we are lucky to have him on our team.

It means a lot to us that you have been a loyal customer for years and we truly appreciate your recommendation to others. We are committed to delivering excellent customer service and ensuring that all of our clients leave feeling satisfied and confident.

Thank you again for your kind words. We look forward to seeing you again at Medusa Hanover Street!

Best Regards,
The Team at Medusa Hanover Street