House of Pure

5 & 5A, Buttermarket, Ely, Cambridgeshire, CB7 4NY

About us

House Of Pure strives to bring you the latest in Beauty, Hair and Aesthetics treatments. 2020 has seen our second clinic open in Ely, where our Aesthetics, Training Academy and Hair Stylists will be based. Our new Ely Training Academy will be across both clinics, bringing you specially designed courses to enhance your career opportunities under our care and guidance. House Of Pure Ely gives you the convenience of having all your treatments under one trusted brand.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 15:00
Sunday Closed

Reviews

4.93
778 verified reviews
Service
Value
Result
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Atmosphere
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Hair,manicure &pedicure

Doreen kirby
19th Mar 2024
5.0

Everyone is friendly and made me feel relaxed.loved being pampered.All three persons who did my treatments did a fantastic job so happy with results.looking forward to my next visit. 😊 💕

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Hair

JONES MARY
27th Jun 2023
3.0

Good outcome on hair .Pushy woman trying to force appointments on people in the beauty side.

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House of pure

Catherine Anastasiou
6th May 2023
5.0

Laura was lovely, friendly and professional
Beautiful salon

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Response from House of Pure

Thank you for taking the time to leave us a review.

House of Pure

Cornonation nails!

Sharon Turner
5th May 2023
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Another fantastic manicure by Abbie, fit for a visit to the King! I am sure he will approve of the red, white and blue xx

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Response from House of Pure

Thank you for taking the time to leave us a review Sharon.

House of Pure

Manicure

Marilyn Hobbs
5th May 2023
Team Member: Hannah
5.0
Appointment verified by Premier Software

My nails were in need of a lot of t.l.c. Hannah achieved a very successful result for me. An enjoyable experience. Thank you.

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Response from House of Pure

Thank you for taking the time to leave us a review Marilyn and I will pass on your comments to Hannah.

House of Pure

Wax with Hannah

Olivia Hardwick
2nd May 2023
Team Member: Hannah
5.0
Appointment verified by Premier Software

Lovely appointment with Hannah today. Hannah made me feel super relaxed throughout my treatment despite me telling her I was nervous. Will 100% book in again for my next wax treatment.

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Response from House of Pure

Thank you for taking the time to leave us a review Olivia.

House of Pure

Hair

Tracey Sendall
29th Apr 2023
Team Member: Katie
5.0
Appointment verified by Premier Software

Katie was lovely, she did exactly what I wanted and added some helpful suggestions. I am so pleased, and the best hair cut I have had for years!

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Response from House of Pure

Thank you for taking the time to leave us a review. I will pass on your comments to Katie.

House of Pure

Fantastic facial waxing

Catherine Glennon
29th Apr 2023
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Abbie shapes my eyebrows so well. Another lovely experience this morning, thank you.

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Response from House of Pure

Thank you for taking the time to leave us a review.

House of Pure

Perfect

Barbara Howard
28th Apr 2023
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Superb treatment as usual. So much attention to detail. Lovely friendly girl.

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Response from House of Pure

Hi Barbara,
Thank You for your lovely review :)
Many Thanks,
House Of Pure

First timer for nail and eyebrow treatment

Sebrina Walsh
27th Apr 2023
Team Member: Kim
5.0
Appointment verified by Premier Software

Loved the professional and caring skills with beautiful results

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Response from House of Pure

Hi Sebrina,
Thank you for your lovely review :)
Many thanks
House Of Pure

Eyebrows

Carol Porter
27th Apr 2023
Team Member: Laura
4.5
Appointment verified by Premier Software

Laura is so professional as well as a really nice person eyebrows look fab would so recommend her x

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Response from House of Pure

Hi Carol,
Thank you for your review.
Many Thanks,
House Of Pure

B12

Jeremiah Gipson
27th Apr 2023
Team Member: Laura
5.0
Appointment verified by Premier Software

I’ve never been here before, but I can tell you I will be back! Was greeted immediately when walking through the door, everyone was so kind and friendly! Laura was brilliant, highly recommend!!

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Response from House of Pure

Hi Jeremiah,
Thank you for your lovely review :)
Many Thanks,
House Of Pure

Happy customer

Nicol
27th Apr 2023
Team Member: Laura
5.0

Laura was absolutely fab as always wouldn’t go anywhere else

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Response from House of Pure

Hi Nicol,
Thank you for your review :)
Many thanks,
House Of Pure

Excellent service

Mantha Karanth
26th Apr 2023
Team Member: Kim
5.0
Appointment verified by Premier Software

The staff are very friendly. The salon is very tidy and the whole atmosphere is very calming.
I only attended for eyebrow threading. Kim is very good and wasn’t painful at all. Thanks Kim.

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Response from House of Pure

Hi Mantha,
Thank you for your review :)
Many thanks,
House Of Pure

Mrs

Emileth Edmondson
21st Apr 2023
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Absolutely outstanding service, she is friend very thorough and did a fantastic job, I’ll be coming back again soon

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Response from House of Pure

Hi Emileth,
Thank you for your lovely review.
Many Thanks,
House Of Pure

Curly hair

Rachel Peters
20th Apr 2023
Team Member: Tatiana
5.0
Appointment verified by Premier Software

Tatiana did an amazing job today with my naturally curly hair. It's so hard to find the right hairdresser that you trust when you have natural curls. I won't be going anywhere else from now on.

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Response from House of Pure

Hi Rachel,
Thank you for your lovely review, we'll be sure to let Tatiana know.
Many thanks,
House Of Pure

Excellent eyebrow threading

Angela Stringhini
20th Apr 2023
Team Member: Hannah
5.0
Appointment verified by Premier Software

Loved the care and attention, super professional! I love the shape she did on my eyebrows , really skilful as it matched my face shape! Thank you Hannah for making me feel and look better!

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Response from House of Pure

Hi Angela,
Thank you for your lovely review :)
Many thanks,
House Of Pure

Last session so pleased with results

Lin Bullamore
18th Apr 2023
Team Member: Cheryl
5.0
Appointment verified by Premier Software

This was last of a series of appointments and I am so thrilled with results! Hair has either completely disappeared or is much finer

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Response from House of Pure

Thank you for taking the time to leave us a review Lin.

House of Pure

Professional and knowledgeable

Flora Davies
18th Apr 2023
Team Member: Cheryl
5.0
Appointment verified by Premier Software

Great treatments, carried out professionally and lots of useful care advice given.

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Response from House of Pure

Thank you for taking the time to leave us a review Flora.

House of Pure

Colour

Mandy Jeckells
14th Apr 2023
Team Member: Tatiana
4.5
Appointment verified by Premier Software

Lovely , likeable and knowledgable . A really nice experience with a fabulous result

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Response from House of Pure

Hi Mandy,
Thank you for your review :)
Many thanks,
House Of Pure

First eyebrow appointment

Linda Neate
14th Apr 2023
Team Member: Hannah
5.0
Appointment verified by Premier Software

Hannah was very good at explaining my first experience with Henna(not sure how to spell it) and the treatment

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Response from House of Pure

Hi Linda,
Thank you for your review :)
Many thanks,
House Of Pure

Fab!!

Samantha Ashcroft
13th Apr 2023
Team Member: Kim
4.5
Appointment verified by Premier Software

Brilliant - lovely staff and atmosphere. Would def recommend

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Response from House of Pure

Hi Samantha,
Thank you for your lovely review :)
Many thanks,
House Of Pure

Hair colour - roots

Puja Pathuri
12th Apr 2023
Team Member: Tatiana
5.0

Lovely job.

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Value
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Response from House of Pure

Hi Puja,
Thank you for your review :)
Many thanks,
House Of Pure

New nails

Barbara Howard
12th Apr 2023
Team Member: Cherry
5.0
Appointment verified by Premier Software

Another first class appointment with meticulous attention to detail

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Value
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Response from House of Pure

Hi Barbara,
Thank you for your lovely review :)
Many thanks,
House Of Pure

Keratin

Puja Pathuri
11th Apr 2023
Team Member: Katie
5.0
Appointment verified by Premier Software

Katie did an amazing job. She was very patient with a long treatment. Really happy with my hair.

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Response from House of Pure

Thank you for taking the time to leave us a review Puja.

House of Pure

Forma Facial

Emma Whyatt
8th Apr 2023
Team Member: Laura
5.0
Appointment verified by Premier Software

Great treatment, so relaxing and such a knowledgable and friendly therapist

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Response from House of Pure

Thank you for your kind review Emma.

House of Pure

Tatian….She’s the BEST

Jojo Harvey
8th Apr 2023
Team Member: Tatiana
5.0
Appointment verified by Premier Software

I visited the salon for the 1st time today.. following the fabulous stylist Tatiana who has done my hair for some time now. The salon is lovely and staff are friendly. As always Tatiana did not disappoint, just a cut today but I have booked in for colour in a few months time.. she’s a busy lady but worth the wait! I wouldn’t let anyone else touch it!

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Response from House of Pure

Thank you for your kind review JoJo.

House of Pure

Hair colour

Anonymous
5th Apr 2023
5.0

Always happy with service.

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Value
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Response from House of Pure

Hello,
Thank you for your lovely review.
Many thanks,
House Of Pure

Half body massage

Danielle
5th Apr 2023
Team Member: Hannah
4.5
Appointment verified by Premier Software

Managed to book in a last minute half body massage. It was my first time at House of Pure and the massage room was really pretty and relaxing with a super comfy bed.
I’ve regularly had massages for a number of years and Hannah was one of the best so thank you! I will be back.

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Response from House of Pure

Hi Danielle,
Thank you for your lovely review, We'll be sure to share it with Hanna :)
Many thanks,
House Of Pure

Curly Hair Queen

Naomi
4th Apr 2023
Team Member: Tatiana
5.0

I visited Tatiana for a haircut for the first time and during the initial conversation I mentioned that my hair was kind of curly and awkward. Tatiana was so knowledgeable and explained how I can look after my curls and embrace them and for the first time, I actually love my hair. She has given me the knowledge and confidence to wear it naturally and I am so grateful to her. As well and being patient and lovely, she knows just what she is doing and I'm so grateful that I found her. I can't wait for my next appointment. Thanks so much Tatiana, you made my whole year and I would definitely recommend you to my friends.

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Response from House of Pure

Hi Naomi,
Thank you for your lovely review, We'll be sure to share it with Tatiana :)
Many thanks,
House Of Pure

Eyebrow wax

Rebecca Garner
4th Apr 2023
Team Member: Cherry
5.0
Appointment verified by Premier Software

So friendly, chatted the whole time and an amazing experience. Eyebrows look amazing too!

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Value
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Response from House of Pure

Hi Rebecca,
Thank you for your lovely review.
Many thanks,
House Of Pure

Facial

Debbie Webb
3rd Apr 2023
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

I’ve had a wonderful facial today with Abbie. She did an amazing job and I’ve never felt so relaxed. My skin feels amazing. Thank you so much. Can highly recommend!

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Response from House of Pure

Hi Debbie,
Thank you for your lovely review.
Many thanks,
House Of Pure

Perfect Nails

Michelle B
1st Apr 2023
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Lovely light grey nails by Abbie … always a treat … and always friendly and professional.

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Value
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Response from House of Pure

Hi Michelle,
Thank you for your lovely review.
Many thanks,
House Of Pure

Eyebrow

Carol Porter
31st Mar 2023
Team Member: Laura
5.0
Appointment verified by Premier Software

Such a great job Laura was so professional and friendly thank you Laura x

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Response from House of Pure

Hi Carol,
Thank you for your lovely review.
Many thanks,
House Of Pure

Gel Polish

Karen P
30th Mar 2023
Team Member: Abbie(BEAUTY)
4.5

Very professional. Perfectly painted nails & nail repair. Will definitely ask for Abbie next time.

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Response from House of Pure

Hi Karen,
Thank you for your lovely review.
Many thanks,
House Of Pure

Morning pedicure

Nicki
29th Mar 2023
Team Member: Cherry
5.0
Appointment verified by Premier Software

A refresh of my toes was much in need! Cherry worked her magic and revived them!! Fingers crossed for some sunshine now to show them off!

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Response from House of Pure

Hi Nicki,
Thank you for your lovely review, we'll be sure to let Cherry know :)
Many thanks,
House Of Pure

Great hair cut & style

Jaxx
28th Mar 2023
Team Member: Katie
5.0
Appointment verified by Premier Software

Very relaxed atmosphere, but very professional cut. Katie gave me lots of info about all the various hair treatments that were advertised so will be considering some intense hair repair treatment for next time.

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Response from House of Pure

Hi Jaxx,
Thank you for your lovely review.
Many thanks,
House Of Pure

Great manicure

Barbara Howard
22nd Mar 2023
Team Member: Cherry
5.0
Appointment verified by Premier Software

Superb experience. Always so much attention to detail. Love the colour . Friendly staff

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Value
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Response from House of Pure

Hi Barbara,
Thank you for your lovely review :)
Many Thanks,
House Of Pure

Amazing balayage

Isabella Bliss
21st Mar 2023
Team Member: Katie
5.0
Appointment verified by Premier Software

Katie did wonders today colouring my hair! She was so patient as my hair is so thick and long and I’m so happy with the colour! EXACTLY what I wanted! Thank you!

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Value
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Response from House of Pure

Hi Isabella,
Thank you for your lovely review :)
Many Thanks,
House Of Pure

Massage

Fi B
21st Mar 2023
Team Member: Hannah
5.0

An awesome wellbeing space in the massage room, an absolute delight. Fantastic welcome and service, recommend.

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Response from House of Pure

Hi Fi,
Thank you for your lovely review :)
Many Thanks,
House Of Pure

Haircut

Vicky Pratt
17th Mar 2023
Team Member: Katie
5.0
Appointment verified by Premier Software

Very good, relaxed and confident. I'll be back

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Value
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Response from House of Pure

Hi Vicky,
Thank you for your review :)
Many Thanks,
House Of Pure

Lack of transparency

Toni Gilson
16th Mar 2023
1.5
Appointment verified by Premier Software

This is no reflection on Hannah. I was disappointed to be told once my nails had been done that the price had gone up drastically to £44. This would mean it would cost me just shy of £90 a month! I don’t mind paying for something with a high price if it’s value for money but I cannot justifiably say that the service is. It would have been so much more acceptable had I been told of the price hike before I had my nails done. I will not be booking another appointment.

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Response from House of Pure

Hi Toni, we are really sorry you feel this way but appreciate your honesty. As you are aware with the current climate we have tried in the last 6 months to absorb as much increase as possible. We did change our prices on our website in November and then with a notice on reception for the month of February. We do apologise if you have not seen either notice. We also have tried to take steps to reward our clients loyalty by introducing the Squid loyalty app which offers 25% discount on your 8th visit. Moving forward we will also be introducing cheaper junior appointments too across a range of treatments including nails. Again, we do appreciate your honesty, warmest regards.

Perfect service

Jack Thompson
16th Mar 2023
Team Member: Hannah
5.0
Appointment verified by Premier Software

Hannah was a wonderful therapist; very professional, but also very personable which is great for putting you at ease. The job she did was perfect and I’ve booked in again for 5 weeks time ?

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Response from House of Pure

Hi Jack,
Thank you for your lovely review :)
Many thanks,
House Of Pure

Nails

Ali Moore
15th Mar 2023
Team Member: Kim
5.0
Appointment verified by Premier Software

Excellent job done today. Kim done a wonderful job and my nails look fantastic

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Value
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Response from House of Pure

Hi Ali,
Thank you for your review.
Many thanks,
House Of Pure

Repair to 2 Nails

Hillary Gripper
14th Mar 2023
Team Member: Hannah
5.0
Appointment verified by Premier Software

I always love coming to Pure !!
I was treated promptly ,and very well
Today. Very happy with my 2 nails which were repaired.

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Response from House of Pure

Hi Hillary,
Thank you for your review.
Many Thanks,
House Of Pure

Manicure and Pwdicure

Amina Brown
14th Mar 2023
Team Member: Hannah
5.0
Appointment verified by Premier Software

Lovely treatments and chat with Hannah thank you

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Response from House of Pure

Hi Amina,
Thank you for your review.
Many Thanks,
House Of Pure

Great spray tan

Denise Crichton
13th Mar 2023
Team Member: Abbie(BEAUTY)
5.0
Appointment verified by Premier Software

Abbie was very good and I was very pleased with the treatment

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Response from House of Pure

Hi Denise,
Thank you for you review :)
Many Thanks,
House Of Pure

Wash trim and blow dry

Cherry Fordham
13th Mar 2023
Team Member: Katie
5.0
Appointment verified by Premier Software

Katie was a delight! She’s new to the team and already an asset! She was kind, attentive, answered my numerous questions and cut my hair beautifully. Thanks Katie, I’ll be back!

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Response from House of Pure

Hi Cherry,
Thank you so much for your lovely review :) We'll be sure to let Katie know.
Many thanks,
House Of Pure

Eyeliner

Kellie Ireland
11th Mar 2023
Team Member: Laura
5.0
Appointment verified by Premier Software

I absolutely love my top liner, Laura has done an amazing job and it didn’t hurt one bit! I felt really relaxed in her calm environment and we chatted and talked throughout, I really enjoyed the whole process. Can’t thank you enough. Will definitely be back xxx

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Response from House of Pure

Hi Kellie,
Thank you for you lovely review :)
Many Thanks,
House Of Pure

Wonderful

Anonymous
10th Mar 2023
Team Member: Abbie(BEAUTY)
5.0

Great manicure, gels. As always Abbie amazing

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Response from House of Pure

Thank you for your lovely review.
Many thanks,
House Of Pure