Frankie's Salon

73 Osprey Drive, Trumpington Meadows, Cambridge, Cambridgeshire, CB2 9BS

About us

Frankie's Salon may be new to the market but it has been created off the back of years of hard work, training and passion.

Based in the heart of Trumpington, Cambridge, Frankie's Salon has been designed to offer a relaxing luxurious experience as well as providing the best services for your hair care.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 11:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body
Aesthetics

Reviews

4.91
147 verified reviews
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First visit

Teri Dacosta
24th Apr 2026
Team Member: Alisa
5.0
Appointment verified by SaloniQ Software

Friendly and helpful, cut was exactly what I wanted… good job thank you will definitely be coming back 😀

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Response from Frankie's Salon

Hi Teri, thank you so much for taking the time to leave such a kind review for us. We are thrilled to hear that you had a positive experience at our salon and that you were happy with your cut. Our team takes great pride in making sure our clients leave feeling satisfied with their chosen style. We can't wait to have you back in our salon again! See you soon! 🙂
Warmly, the team at Frankie's Salon

Cut

Evelyn Moore
13th Apr 2026
Team Member: Alisa
5.0
Appointment verified by SaloniQ Software

Very pleased with cut first time there and will be booking again for a colour, Alisa explained everything and takes about what would be good for my hair and face shape thank you

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Response from Frankie's Salon

Hi Evelyn,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you were pleased with your recent visit to our salon. It's always great to hear when our clients have a positive experience and we are thrilled to hear that you will be coming back for a color service.

Our team at Frankie's Salon truly values our clients and wants to make sure that they are happy and satisfied with their hair. We are so glad that Alisa took the time to explain everything and provide recommendations tailored to your hair and face shape. We can't wait to see you again for your color appointment!

Warmly,
The Team at Frankie's Salon

Best hairdressers

Lorraine Norton
10th Apr 2026
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

As always I come away very happy. Frankie always delivers, she listens to what you want and makes it a nice experience. I’d have no qualms having my hair done with any of the stylists there as clients always seem to go away happy. 😊

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Response from Frankie's Salon

Hi Lorraine, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon. We pride ourselves on our attentive and skilled stylists who always listen to our clients' wants and needs. We're glad that we were able to provide you with a great experience and we look forward to having you back at Frankie's Salon soon. Warmly, the team at Frankie's Salon.

First time getting highlights!!

Lili Angus
2nd Apr 2026
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

I can't put into words how happy I am with my hair! Tawan did an amazing job of guiding me in choosing what I wanted, and the end result is stunning! Highly recommend and will definitely be coming back again 😊

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Response from Frankie's Salon

Dear Lili,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you are happy with your hair and that Tawan did an amazing job in guiding you towards your desired look. It's wonderful to know that our efforts paid off and resulted in a stunning end result.

We greatly appreciate your recommendation and we look forward to welcoming you back in the future! Our team strives to provide excellent service and create beautiful results for all our clients, and we are overjoyed that we were able to do so for you.

Thank you once again for choosing our salon and for your kind words. We truly value your support and we can't wait to see you again soon!

Warmly,

The team at Frankie's Salon

The best salon

Anonymous
1st Apr 2026
Team Member: Frankie
5.0

The best, most professional salon, with the greatest staff

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Response from Frankie's Salon

Thank you so much for your kind review! We are thrilled to hear that you had a great experience at our salon and that our staff provided you with excellent service. We strive to maintain a high level of professionalism and are happy to know that this was reflected in your visit. We appreciate your support and look forward to seeing you again at Frankie's Salon. Have a wonderful day!

Best regards,
The team at Frankie's Salon

As always a great cut

Anne Pettigrew
1st Apr 2026
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

So sad that Tawan is leaving, but I'm sure I'll be in great hands with whoever cuts my hair in the future.

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Response from Frankie's Salon

Hi Anne, thank you for your review and for your loyalty to our salon. We are sorry to hear that Tawan is leaving, but we are confident that our team of stylists will continue to provide you with excellent services. Each of our stylists goes through rigorous training and we are certain you will be in wonderful hands with whoever cuts your hair in the future. Thank you for trusting us with your hair and we look forward to seeing you again soon. Best, The team at Frankie's Salon.

Excellent experience with Tawan :)

Jess T
23rd Mar 2026
Team Member: Tawan
4.5

Tawan was excellent and so friendly!! She gave me exactly what I asked for and was clear about the whole process of my reverse balayage! Highly recommend :)

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Response from Frankie's Salon

Hi Jess T,

We are thrilled to hear that you had a wonderful experience with our stylist, Tawan! She takes great pride in delivering the results that her clients ask for and we are glad she did just that with your reverse balayage. Thank you for recommending us, we truly appreciate it.

We hope to see you again soon for your next hair transformation!

Best,
The team at Frankie's Salon

Fringe cut

Anna
13th Mar 2026
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Brilliant service! I was very pleased on my first visit. I felt very welcomed, listen to and I got exactly the cut I wanted. I'll be definitely coming back and recommending this place to my friends and family.

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Response from Frankie's Salon

Hi Anna,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had a brilliant experience during your first visit to our salon. Our team takes pride in providing exceptional service and ensuring our clients feel welcomed and listened to.

We are happy to hear that you got the exact cut you wanted and we can't wait to have you back in our salon. Thank you for recommending us to your friends and family, it means a lot to us.

We look forward to seeing you again soon!

Warmest regards,
The team at Frankie's Salon

Super cut

Margaret Cowling
11th Mar 2026
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Super cutting and great shape after a discussion to meet the needs of my problematic hair.

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Response from Frankie's Salon

Hi Margaret, thank you for your kind review! Our team at Frankie's Salon is delighted to hear that you had a positive experience with us. We always strive to provide our clients with quality services that meet their specific needs. We're glad to hear that our stylist was able to have a productive discussion with you and give you a great shape. We appreciate your feedback and hope to see you again soon. Take care!
Warmly,
The team at Frankie's Salon

Mind body & soul revived!

Nicole Edwards
4th Mar 2026
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

So happy with my hair and felt really well looked after thank you!

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Response from Frankie's Salon

Hi Nicole,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you are happy with your hair and that you felt well taken care of. We strive to provide all of our clients with the best experience possible.

Our team at Frankie's Salon is dedicated to ensuring that each and every one of our clients leaves feeling confident and satisfied with their hair. We hope to see you again soon for your next hair appointment.

Warmly,
The team at Frankie's Salon

Best Service

Rachel
25th Feb 2026
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

I love coming to Frankie's. She takes time to listen, ensuring I get exactly the style I'm after. I trust her advice and I've never been made to feel a nuisance when I have ideas. I would 100% recommend

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Response from Frankie's Salon

Hi Rachel,

Thank you so much for taking the time to leave such a kind review. We are delighted to hear that you enjoy your visits to our salon and that you have always felt listened to and valued by our team. Your trust in our advice and openness to collaboration are greatly appreciated.

We are grateful for your recommendation and we hope to continue providing you with the best service possible. We look forward to welcoming you back in the future.

Best regards,
The team at Frankie's Salon

Thanks!

Robert Sutton
26th Jan 2026
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Hello Tawan. Robert was recommended to come to you by Helen Etherington and she gave him the reference SAF50. I’m afraid I forgot to give it to you, but if you could give Helen the discount for recommending Robert that would be appreciated.

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Response from Frankie's Salon

Hi Robert,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Helen recommended you to come to our salon. We truly appreciate your support and are so glad that you had a positive experience with us.
The discount was applied to your appointment so Helen will get her 50% when she is next in. It means a lot to us that you were referred by Helen and we are grateful for your loyalty.

We hope to see you again soon for your next visit.

Best,
The team at Frankie's Salon

Perfect service

Lydia Hall
15th Jan 2026
Team Member: Alisa
5.0
Appointment verified by SaloniQ Software

Service given was amazing. I was made to feel comfortable and heard. I was given exactly what I wanted, plus offered some things to help me decide what to have. I left very happy and appreciate everything you’ve done!

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Response from Frankie's Salon

Hi Lydia,

Thank you for your lovely review! We're so happy to hear that you enjoyed your experience at our salon. Our team strives to make our clients feel comfortable and heard, and we're glad that we were able to do that for you.

It's great to know that we were able to give you exactly what you wanted and even help you decide on a few extra things. Your satisfaction is our top priority and it means a lot to us that you left feeling happy.

Thank you for choosing our salon for your beauty needs. We truly appreciate your support and look forward to seeing you again soon!

Best,
The team at Frankie's Salon

Good experience

Natalie
15th Jan 2026
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Tawan was brilliant at advising what to do for my fine and curly hair. I’m really pleased with my cut.

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Response from Frankie's Salon

Hi Natalie,

We are so glad to hear that you had a great experience at our salon! Tawan is truly talented and we are happy to hear that you were happy with your cut. Thank you for trusting us with your fine and curly hair, and for taking the time to leave such a positive review.

We always strive to provide the best advice and services to our clients, and it's wonderful to hear that we met your expectations. We hope to see you again soon for your next hair appointment!

Warm regards,
The team at Frankie's Salon

Competition Winner

Gemma Coteman
30th Dec 2025
Team Member: Tawan
5.0

I had a great experience at Frankie’s today.
I’d won a competition on IG, and came in for a wash/cut & blow dry. I had a thorough consultation with Tawan and I’m very pleased with my hair.
My daughter also went to see Jo who had her nails done, and she loves Jo and loves her nails.
Thanks ladies xx

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Response from Frankie's Salon

Hi Gemma,

Thank you for leaving such a lovely review! We're so glad to hear that you and your daughter had a great experience at our salon.
It's always our goal to make our clients feel welcomed and satisfied with their services.

We're happy to hear that Tawan provided you with a thorough consultation and that you are pleased with your hair. We pride ourselves on having a skilled team who can create beautiful styles for our clients.

It's also wonderful to hear that your daughter enjoyed her time with Jo and her nails. We'll be sure to pass along your kind words.

Thank you for choosing Frankie's Salon and we hope to see you both again soon!

Warmly,
The team at Frankie's Salon

Great haircut

Cathy Taylor
24th Dec 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Frankie took the time to listen to what I wanted and talked through options based on my hair type. She also talked through how I could style it myself. I'm super happy with the result, thank you Frankie!

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Response from Frankie's Salon

Hi Cathy,

Thank you so much for taking the time to leave a review for Frankie at our salon. We are glad to hear that she took the time to understand your hair type and discussed styling options with you. Our team always strives to provide personalized and satisfactory services to our clients.

We are thrilled to know that you are happy with the final result and we will make sure to pass on your kind words to Frankie. We truly appreciate your support and feedback and we hope to see you again in the future.

Warmly,
The Team at Frankie's Salon

Fringe trim

Anonymous
23rd Dec 2025
5.0

Amazing as always!

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Response from Frankie's Salon

Dear Valued Customer,

Thank you for leaving such a lovely review! It means a lot to our team at Frankie's Salon. We're glad to hear that your experience with us was amazing, and we appreciate you taking the time to share your thoughts.

At Frankie's, we strive to provide exceptional service and create a welcoming environment for all our clients. Your satisfaction is our top priority, and we're delighted to know that we have met your expectations.

Thank you for choosing Frankie's Salon, and we look forward to seeing you again soon!

Warm regards,
The Team at Frankie's Salon

Great service and friendly staff

Ellen Hegarty
21st Dec 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

My hairdesser was super friendly and also did my sons first haircut. I couldn't ask for a better stylist thank you!! Also I loved the music!!

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Response from Frankie's Salon

Hi Ellen,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our stylist and that you were happy with your son's first haircut. We strive to create a friendly and welcoming atmosphere for our clients, and we're glad that was reflected in your visit.

We're also happy to hear that you enjoyed the music. We believe that good music can really enhance the overall salon experience.

We appreciate your kind words and hope to see you and your son again soon!

Best,
The Team at Frankie's Salon

Fabulous

Sara Attfield
27th Nov 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

So experienced, friendly & so professional

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Response from Frankie's Salon

Hi Sara Attfield, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. Our team takes pride in providing professional and friendly services to all of our clients. We appreciate your kind words and we hope to see you again soon.
Best, the team at Frankie's Salon

As always, brilliant!

Anonymous
26th Nov 2025
5.0

Once you go there you’ll never go anywhere else. Great atmosphere, great stylists ! Thank you once again x

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Response from Frankie's Salon

Hi there,

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience at our salon and that you enjoyed the atmosphere and our talented stylists. We truly appreciate your support and look forward to seeing you again soon.

Warmly,
The team at Frankie's Salon

Couldn't be more delighted

Linda Cooper
25th Nov 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Brilliant cut and blow dry! Frankie totally understood my hair and what I'd hoped to achieve, and she did it - in record time, too.

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Response from Frankie's Salon

Hi Linda,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a brilliant experience at our salon. We are happy that Frankie was able to understand your hair and give you the cut and blow dry that you wanted. She is known for her skills and dedication and we are glad she could impress you in record time!

We hope to see you again soon at our salon.

Best,
The team at Frankie's Salon

First haircut at Frankie’s

Anonymous
22nd Nov 2025
4.5

Good experience. Would recommend. Bonus: got a slot last minute and free parking

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Response from Frankie's Salon

Thank you for taking the time to leave us a review! We're glad to hear that you had a good experience with us and would recommend our salon. We always try our best to accommodate last minute appointments and are happy to offer free parking for our clients. Thank you for choosing Frankie's Salon and we look forward to seeing you again soon. Take care!

Ms

Wendy Stevenson
10th Nov 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Wonderful experience. Very friendly, kind and patient My hair cut was by far the best I've had in many years! Definitely see you again soon. Many thanks. Wendy

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Response from Frankie's Salon

Dear Wendy Stevenson,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you had a wonderful experience at our salon and that you were pleased with your haircut. Our team prides itself on being friendly, kind, and patient so it's wonderful to know that our efforts have made a difference. We look forward to seeing you again soon and creating more amazing haircuts for you. Thank you for choosing us and for your kind words!

Best regards,
The team at Frankie's Salon

Great cut and blow dry

Sara Seddon
8th Nov 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Really happy with the cut and styling.

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Response from Frankie's Salon

Hi Sara, thank you for your kind words and for choosing our salon for your haircut and styling. We are delighted to hear that you are happy with the results. Our team always strives to provide top-notch services to all our clients. Feedback like yours motivates us to continue delivering the best experience possible. We hope to see you again soon and give you another fantastic haircut. Thank you for your trust and support! Sincerely, the team at Frankie's Salon.

Frankie’s Salon Cambridge.

Virgina Hill
6th Nov 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Frankie is a very professional hairdresser who listens to what her customers want and gives them a beautiful styling. She is second to none at her job as well as being welcoming and cheerful and a pleasure to be around. If you want a tiptop hairdressing experience you should visit her salon. The salon is modern, bright and spotless and there is also a lady doing nails beautifully there. The other hairdresser there is also great.

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Response from Frankie's Salon

Dear Virginia Hill,

Thank you for taking the time to leave such a lovely review about your experience at Frankie's Salon. We are thrilled to hear that you had a tiptop hairdressing experience and that Frankie was able to give you a beautiful styling that met your expectations.

At Frankie's Salon, we strive to provide professional and welcoming service, and we're pleased to know that you felt that way during your visit. Our team takes pride in keeping our salon modern, bright, and spotless for the enjoyment of our clients.

We appreciate you mentioning our talented nail technician and our other great hairdresser. We pride ourselves on having a dedicated team that works hard to ensure our clients leave feeling satisfied and confident.

Thank you again for your kind words. We look forward to welcoming you back to Frankie's Salon in the future.

Best regards,
The team at Frankie's Salon

colour

Julie Tarrant
6th Nov 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

very pleased with my colour great job done

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Response from Frankie's Salon

Dear Julie,

Thank you so much for taking the time to share your experience at our salon.

We hope that your new color brings you joy and confidence. Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,

The team at Frankie's Salon

Great results with great value!

Anonymous
17th Oct 2025
5.0

Tawan knew exactly what I wanted and she delivered… my hair looks gorgeous and I feel beautiful thanks to her!

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Response from Frankie's Salon

Dear valued customer,

Thank you so much for taking the time to leave this lovely review. We are thrilled to hear that Tawan was able to understand your desired look and deliver it flawlessly. Your happiness and confidence in your appearance means the world to us.

We hope to continue providing you with exceptional service and beautiful results in the future. Thank you for choosing us and for supporting our salon. We truly appreciate your kind words.

Warmly,
The team at Frankie's Salon

Cut/blow dry

Clare Donnelly
16th Oct 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

I visited the salon today and had a cut and blow dry with Frankie. I’m very, very happy with the result. A wonderful cut!

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Response from Frankie's Salon

Hi Clare, thank you so much for leaving a review about your recent visit to our salon. We're thrilled to hear that you had a positive experience and are happy with your cut and blow dry by Frankie. We pride ourselves on providing top-notch services and are glad to hear that you were impressed with the final result. We hope to see you again soon for your next hair appointment. Keep up that wonderful cut!
Best wishes,
The team at Frankie's Salon

Great service

Raqual Ponio
15th Oct 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Fantastic personal touch.
Very relaxing atmosphere.

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Response from Frankie's Salon

Dear Raqual, thank you so much for taking the time to leave us a review! We are glad to hear that you enjoyed the personal touch and relaxing atmosphere at our salon. Your satisfaction is our top priority and we are thrilled that we were able to provide you with a positive experience. Thank you again for your kind words and we look forward to seeing you again soon! Sincerely, the team at Frankie's Salon.

Great Haircut!

Claire A
15th Oct 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

I just had a great wash, cut and dry by Tawan. Lovely, warm and friendly salon, relaxing head massage, and a wonderful cut! My hair looks full of life again! Just what I wanted. Thank you very much, Tawan!

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Response from Frankie's Salon

Hi Claire A,

Thank you so much for taking the time to leave us this amazing review! We are so glad to hear that you had a great experience at Frankie's Salon with Tawan. We strive to create a warm and friendly atmosphere for our clients and we are happy to hear that it was relaxing for you. Our team members are dedicated to providing excellent services and we are delighted to know that you are happy with your cut. Thank you once again for choosing Frankie's Salon and we hope to see you again soon.

Best,
The Team at Frankie's Salon

Haircut

C.townrow@yahoo n
2nd Oct 2025
4.5

Price I cease of over £50 too excessive
Hence cancel my apt. In December
Thanks

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Response from Frankie's Salon

Dear C.townrow,

Thank you for taking the time to review your experience at our salon. We apologize that you found the price to be excessive. We always strive to provide quality services at a fair price. We understand your decision to cancel your appointment due to the cost, and we hope to have the opportunity to make it up to you in the future.

If you have any further feedback or concerns, please feel free to reach out to us at [salon email/phone number]. We value your opinion and would love to hear from you. Thank you for considering us and we hope to see you again soon.

Best regards,
The team at Frankie's Salon

Mr

Steve Ridgway
13th Sep 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Been with Frankie from Toni & Guy and superb 👌 recommend to every one who wants good customer service and a great cut ✂️

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Response from Frankie's Salon

Hi Steve,

Thank you so much for your positive review! We are thrilled to hear that you have been enjoying your experience with Frankie at our salon. Providing top-notch customer service and quality cuts is our top priority, and we are happy to know that we have exceeded your expectations. We truly appreciate your recommendation to others and look forward to seeing you again soon for your next great cut.

Best regards,
The team at Frankie's Salon

Mrs

Maureen peck
12th Sep 2025
Team Member: Ben
4.5

Very polite and considerate, checking on the water heat and very good with the message, well done

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Response from Frankie's Salon

Dear Maureen,

Thank you so much for your kind review! We're delighted to hear that you had a positive experience at our salon. Your comfort and satisfaction are our top priorities, so we always make sure to check on the water temperature and provide a great massage. We appreciate your acknowledgement of our efforts. Your feedback means a lot to us and we hope to see you again soon!

Sincerely,

The team at Frankie's Salon

Great job

Suzanna Dodd
10th Sep 2025
Team Member: Tawan
4.5
Appointment verified by SaloniQ Software

Love my new hair Excellent service

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Response from Frankie's Salon

Hi Suzanna, we were so happy to read your lovely review about your recent visit to our salon. We're thrilled to hear that you love your new hair and that you received excellent service from our team. We strive to make every client feel happy, comfortable, and satisfied during their visit. Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon at Frankie's Salon. Take care and have a great day! All the best, The team at Frankie's Salon.

Great service

Sumita Pai
2nd Sep 2025
Team Member: Tawan
4.5
Appointment verified by SaloniQ Software

My daughter and I regularly get our hair cut at Frankie’s. It’s always a positive experience and would recommend Tawan and Ben.

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Response from Frankie's Salon

Hi Sumita,

We are so happy to hear that you and your daughter are regulars at our salon! Thank you for taking the time to leave us a review. We are thrilled to know that your experience at Frankie's has always been a positive one.

We will definitely pass along your wonderful feedback to Tawan and Ben. They will be delighted to hear that their work is appreciated and recommended.

Have a great day and we look forward to seeing you both again soon!

The team at Frankie's Salon

The best!

Lorraine Norton
29th Aug 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

As always, I came away very happy today. Nice atmosphere, nice coffee, great haircut! Oh and lovely staff of course! 😊

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Response from Frankie's Salon

Hi Lorraine! Thank you so much for leaving us such a kind review! We are thrilled to hear that you had another great experience with us. Creating a warm and inviting atmosphere for our clients is very important to us, and we are glad that you enjoyed your coffee and haircut. Our team is dedicated to providing excellent service and we're happy to know you appreciate it. We look forward to seeing you again soon!
Warmly,
The Team at Frankie's Salon

Another great haircut, in a nice salon

Mirela Marinescu
9th Aug 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Tawan did another great haircut and blow dry for me, she styled my hair very nicely and she is super fast.

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Response from Frankie's Salon

Dear Mirela,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had another great experience at our salon. Tawan is definitely a talented stylist and we are glad that she was able to style your hair exactly how you wanted it. We appreciate your kind words about her speed and expertise!

We strive to provide efficient and exceptional services for all of our clients, and it's always a pleasure to know when we have succeeded. We can't wait to have you back at our salon for your next haircut and blow dry, Mirela!

Sincerely,
The team at Frankie's Salon

Great cut

Anne Pettigrew
1st Aug 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Tawan was lovely and did a great job with both my hair and my daughter's.

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Response from Frankie's Salon

Hi Anne,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you and your daughter had a great experience with Tawan. We take great pride in delivering high-quality services to our clients and it's always amazing to hear when we have succeeded in doing so.

We hope to see you back at our salon soon and we'll make sure to pass on your kind words to Tawan. So, thank you for choosing our salon for your hair needs.

Warmest Regards,
The Team at Frankie's Salon

Haircut

Dorota Plichowska
8th Jul 2025
5.0
Appointment verified by SaloniQ Software

Very helpful and understanding in fitting me in for a same-day appointment. Ben had a lovely, polite approach—he asked what kind of haircut I wanted and clearly explained what he was going to do. He made me feel comfortable throughout the entire appointment. Overall, it was a professional, efficient, and friendly experience. I left the salon with a great haircut and a smile on my face. Highly recommended, and I’ll definitely be returning!

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Response from Frankie's Salon

Hi Dorota,

Thank you so much for taking the time to leave such a positive review for our salon. We are glad to hear that Ben provided you with a helpful and understanding service during your same-day appointment. Our team takes pride in providing top-notch customer service, and it sounds like Ben lived up to those expectations. We are thrilled that you felt comfortable throughout the entire appointment and left with a great haircut and a smile on your face. We appreciate your recommendation and cannot wait to welcome you back in the future.

Warmly,
The Team at Frankie's Salon

Mrs

Maureen peck
25th Jun 2025
Team Member: Tawan
5.0

Very pleasant and friendly, made to feel very welcome my first time but will be back, nice salon and lovely staff, thank you very much x

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Response from Frankie's Salon

Hi Maureen,

Thank you for your kind review! We are thrilled to hear that you had a pleasant experience and felt welcomed during your first visit. We strive to create a warm and friendly atmosphere for all our customers and we are glad it was reflected during your visit.

We look forward to having you back at our salon and providing you with more great service. Thank you again for your support and for taking the time to leave a review.

Best,
The team at Frankie's Salon

Good servicr

Veronica Chang
14th Jun 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

The haircut service was professional and good.

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Response from Frankie's Salon

Dear Veronica,

Thank you for taking the time to leave a review for us. We are thrilled to hear that you had a professional and good experience with our haircut service. Our team at Frankie's is dedicated to providing top-notch services to all our customers.

Thank you for choosing Frankie's Salon, we truly appreciate your support. We look forward to seeing you again soon for your next haircut!

Sincerely,

The Team at Frankie's Salon

Time for a change

Jo Stone
20th May 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

After lots of deliberation I decided to change my years of blonde and opt for some more tones of my natural colour. I felt unsure about doing it and Tawan gave me really good options on what I could do to achieve moving towards this. I loved how it turned out. The care and attention to detail really shows in the overall result. I really love this salon, nice feel, friendly staff and I liked how both Tawan and Frankie collaborated their ideas on my best options., made me feel I was in good and professional hands. Thank you

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Response from Frankie's Salon

Dear Jo Stone,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience at our salon and that our team, especially Tawan and Frankie, were able to assist you in achieving the new look you were looking for.

At Frankie's Salon, we strive to provide a relaxing and friendly atmosphere, and it means a lot to us to hear that our staff made you feel comfortable and taken care of. Our team takes great pride in paying attention to detail and ensuring that our clients are happy with the end result.

Thank you for choosing our salon for your hair transformation and we appreciate your kind words. We hope to continue providing you with excellent service in the future.

Best regards,

The team at Frankie's Salon

Hair wash and cut

Yazmine moore
17th May 2025
Team Member: Frankie
5.0

Great customer services
Very happy with my hair

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Response from Frankie's Salon

Hi Yazmine Moore,

Thank you so much for taking the time to leave us such a kind review. We are delighted to hear that you had a great experience with our customer services and you left our salon happy with your hair. Our team always strives to provide the best services to our clients and your feedback means a lot to us.

We hope to have the pleasure of welcoming you back to our salon in the near future.

Warm regards,

The team at Frankie's Salon

Haircut

Anonymous
10th May 2025
5.0

Fine.punctual. Taiwan is a pleasant and capable stylist

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Response from Frankie's Salon

Dear Valued Customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon.

We take pride in providing excellent customer service and we are glad that our stylist was able to meet your expectations. We will definitely pass on your compliments to them.

We appreciate your support and look forward to seeing you again soon. Thank you for choosing Frankie's Salon.

Best regards,
The team at Frankie's Salon

Daughters haircut

Kelly Cooper
4th Apr 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Absolutely bloody amazing. I love how the beautiful ladies in Frankie’s Salon always go above and beyond for there customes. Always friendly, polite, and extremely kind. My 9 year old girl absolutely loves her haircut, and curls. Thank you to the beautiful Tawan

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Response from Frankie's Salon

Hi Kelly, thank you so much for your absolutely lovely review! We are thrilled to hear that you and your daughter had a wonderful experience at our salon. Our team, especially Tawan, takes pride in providing exceptional service to our customers. It's always a pleasure to help our clients feel beautiful and confident. Thank you for choosing us and we look forward to seeing you both again soon! Have a fantastic day! Warmly, The team at Frankie's Salon

Excellent hair cut

Margaret Cowling
26th Mar 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Tawan takes time to know exactly what is required and continues to ask what we want. Both my husband and I are delighted with our hairstyles. Excellent service and ambience in the salon

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Response from Frankie's Salon

Hi Margaret, thank you for taking the time to leave a review for us. We're so glad to hear that you and your husband are delighted with your hairstyles. Our team at Frankie's Salon always strives to understand our clients' needs and we're happy to hear that Tawan took the time to ensure your satisfaction. We pride ourselves on providing excellent service and creating a welcoming ambience in our salon. We hope to see you both again soon. All the best, The team at Frankie's Salon

Cut/blow dry

Clare Donnelly
17th Mar 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

Am absolutely thrilled with my cut/blow dry with Frankie. I would wholeheartedly recommend the salon.

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Response from Frankie's Salon

Hi Clare,

Thank you so much for your kind words about your recent visit with Frankie at our salon. We're delighted to hear that you were thrilled with your cut and blow dry, and that you would recommend us to others. We always strive to provide top-notch services and leave our clients feeling satisfied and confident.

We value your recommendation and are grateful for your support. We hope to see you again soon for another great experience.

Best regards,
The team at Frankie's Salon

😊

Lorraine Norton
8th Mar 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

As always Frankie delivers a perfect result, I always come away very happy. Also as I always say, it’s important for me to feel comfortable and relaxed and Frankie’s has that sort of environment. The staff are just so easy going and do their best to make you comfortable and happy. Thanks again! X

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Response from Frankie's Salon

Dear Lorraine,

Thank you so much for your kind review! We are thrilled to hear that you were once again satisfied with your experience at our salon. Our team takes pride in creating a comfortable and relaxing environment for all of our clients. We are pleased that you enjoyed the easy-going atmosphere and friendly staff.

Thank you for choosing our salon and we look forward to seeing you again soon.

Best,
The team at Frankie's Salon

Happy with my hair!

Claire A
7th Mar 2025
Team Member: Tawan
5.0
Appointment verified by SaloniQ Software

Lovely welcoming salon. Tawan is friendly, professional and very skilled at hair styling. I am so happy with my haircut! Thank you.

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Response from Frankie's Salon

Hi Claire,

Thank you so much for taking the time to share your experience at our salon! We are thrilled to hear that you found our salon welcoming and enjoyed your haircut from Tawan. We pride ourselves on creating a friendly and professional atmosphere and it's wonderful to know that it was reflected in your visit.

Tawan truly is a skilled hair stylist and we are delighted that you were happy with your haircut. We will be sure to pass along your kind words to Tawan. We appreciate your positive feedback and hope to see you again soon!

Warm regards,
The team at Frankie's Salon

Fantastic!

Emma M
28th Feb 2025
Team Member: Frankie
5.0
Appointment verified by SaloniQ Software

I’m so pleased with my haircut - Frankie listened to what I wanted but also gave individualised advice based on my hair type which resulted in the best cut I’ve had in a long long time! She was also generally interested in future treatments for my hair that might make my life easier, without any pressure to book. Thank you!

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Response from Frankie's Salon

Hi Emma, thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience at our salon and that you are happy with your haircut. It's great to hear that Frankie listened to your requests and also provided personalized advice based on your hair type. We strive to make sure all of our clients leave feeling satisfied and we are glad that we were able to do so for you. We always want to make sure our clients have all the information they need for future treatments to make choices easier for the future without pressure. Thank you for choosing our salon and we hope to see you again soon! Take care, the team at Frankie's Salon.