Casa Pelo

126 Coldharbour Road, Westbury Park, Bristol, Bristol, BS6 7SL

About us

We are a team of creative hair stylists who love to give our clients a unique and personal service.
we pride ourselves on our happy and loyal client base built up over the last 6yrs.

Read more...

Opening hours

Monday Closed
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 18:30
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.91
447 verified reviews
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Value
Result
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Filter by rating

Great experience!

TJ
14th Jun 2024
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Rebecca always does a fantastic job with my hair and is very friendly! Rebecca is easy to talk to and always informs me of the products she'll use to increase the quality of my hair colour. She's professional and always enjoy having my hair done by her!

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Hair cut

Anonymous
31st May 2024
Team Member: jerica
5.0

Excellent

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Lovely salon

Lucy Twigger
26th May 2024
Team Member: jerica
5.0
Appointment verified by iSalon Software

Haircut for my 16 year old daughter. Lovely salon, Jerica did a super cut.

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Cut and blow dry

Alison Percival
22nd May 2024
Team Member: jerica
5.0
Appointment verified by iSalon Software

As always Jerica is warm chatty and attentive. She is an experienced stylist and is respectful to the ideas of the client. Excellent service!

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Cut and colour

Lorraine Barker
30th Apr 2024
Team Member: amy
5.0
Appointment verified by iSalon Software

Great cut and colour, exactly what I was looking for. Very happy customer 😁

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Nice friendly salon

Laura Wescott
12th Apr 2024
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

I had a cut and blow dry from Rebecca and I’m really pleased with the result, my stylist was very friendly and the experience was very relaxing, will be going back for a colour.

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Cut and blow dry

Ann Cooksey
11th Apr 2024
Team Member: jerica
5.0
Appointment verified by iSalon Software

Jerica is always friendly and listens to what you want done.

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Wash cut and dry

Rebecca McIntyre
6th Apr 2024
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Bit of a restyle to bring out lovely bouncy waves- love them! Always a good chat with Rebecca as well and you can’t beat the head massage 😀.

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Excellent as always

Rachel Limna
4th Apr 2024
Team Member: jerica
5.0
Appointment verified by iSalon Software

Jerica has been cutting my hair for a while now, always reliable and friendly and provides a great service. She's also brilliant (and very patient!) with my two girls who don't always sit very still!

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Best in Bristol

Sally Norris
25th Mar 2024
Team Member: amy
5.0
Appointment verified by iSalon Software

I have had my hair cut by Amy for more than 10 years occasionally visiting other hairdressers. Amy is by far the best in Bristol.

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Excellent

Donna Iles
23rd Mar 2024
Team Member: amy
5.0
Appointment verified by iSalon Software

Amy did a beautiful job on my daughter’s hair. Did exactly what she asked for.

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Great experience!

TJ
15th Mar 2024
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Rebecca always does a stellar job on my hair!
Rebecca is lovely, chatty and attentive. Really enjoy coming into the salon, everyone is lovely!

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Response from Casa Pelo

Hi TJ,

Thank you so much for leaving such a kind review about your experience at our salon. We are thrilled to hear that Rebecca has consistently done a stellar job on your hair. It's always great to have a stylist who is not only talented but also personable and attentive. We couldn't agree more that our team is filled with lovely individuals who make our salon a welcoming and enjoyable place to be.

We are grateful to have you as a loyal customer and we can't wait to see you again soon! Remember, if you ever need anything, don't hesitate to reach out.

Best regards,

The team at Casa Pelo

Hair colour

Sharon Cole
15th Mar 2024
Team Member: amy
5.0
Appointment verified by iSalon Software

Always friendly welcoming, good advice, listened to request.

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Response from Casa Pelo

Dear Sharon,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience at Casa Pelo. We strive to provide a friendly and welcoming atmosphere for all of our clients.

It's great to know that you also received good advice during your visit and that your requests were fully listened to. We always want to ensure that our clients are happy and feel heard. Your feedback is greatly appreciated and we hope to see you again soon at Casa Pelo.

Best,
The team at Casa Pelo

Great experience

Madeleine Hodson
2nd Mar 2024
Team Member: jerica
5.0
Appointment verified by iSalon Software

Always a good experience, Jerica is great and very patient dealing with my thick hair!

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Response from Casa Pelo

Hi Madeleine,

Thank you for taking the time to leave a review for us! We're so glad to hear that you always have a good experience at our salon and that Jerica has been doing a great job with your hair. We understand how challenging it can be to deal with thick hair, and we're happy to hear that Jerica has been patient and accommodating. We truly appreciate your kind words and we can't wait to see you again soon!

Brilliant

Jess
26th Jan 2024
Team Member: jerica
5.0
Appointment verified by iSalon Software

Jerrica is as always a great hairdresser and a lovely person. Thanks so much

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Response from Casa Pelo

Dear Jess,
We are delighted to hear that you had a great experience with Jerrica at our salon. We truly appreciate your kind words about her skills and personality. Our team takes great pride in providing top-notch services to our clients and it is always a pleasure to know that our efforts are noticed. Thank you for choosing our salon and we hope to see you again soon for your next hair appointment.
Best regards,
The team at Casa Pelo

Haircut review

Anonymous
25th Jan 2024
5.0

Rebecca is so lovely, I love my new haircut!! x

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Response from Casa Pelo

Hi Rebecca,

Thank you so much for your kind review! We are delighted to hear that you love your new haircut. Our team strives to provide the best services and we are thrilled that you are happy with the results.

Thank you again for choosing our salon and we hope to see you again soon!

Take care,
The team at Casa Pelo

great experience

ellie ashman
5th Jan 2024
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Love the result, it was done exactly how I wanted and Rebecca answered many questions I had to do with my hair. she gave me great advice on how to style it and what would suit me best cut and color wise. Very friendly and had a great conversation too 🥰

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Response from Casa Pelo

Hi Ellie, thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that Rebecca helped you achieve your desired result, and that she took the time to answer all your questions. Providing great service and advice is something we strive for at our salon. We are happy to have made your experience a pleasant one, and we hope to see you again soon. Take care! - The team at Casa Pelo

Fabulous time at Casa Pelo

Lottie Cartwright
5th Jan 2024
5.0
Appointment verified by iSalon Software

I had such a wonderful time at casa pelo, the lovely stylist was very welcoming and made the whole experience very enjoyable. She did everything I asked for.

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Response from Casa Pelo

Hi Lottie, thank you for your wonderful review! We're so happy to hear that you had a great time at our salon and that our stylist made your experience enjoyable. It's always our goal to make sure our clients are happy with the services they receive. We're glad that our stylist was able to fulfill your requests and give you the look you wanted. We hope to see you again soon for another enjoyable visit. All the best from the team at Casa Pelo.

Fantastic salon

MS
3rd Jan 2024
Team Member: jerica
5.0
Appointment verified by iSalon Software

Jerica is a great stylist, I always come to her when I want my hair cut short as I've struggled to find hairdressers that do this well. Jerica always listens to what I want, is lovely to chat to and I always leave happy. The salon is lovely very clean and relaxed.

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Response from Casa Pelo

Hi MS, thank you so much for taking the time to leave us such a lovely review! We're delighted to hear that Jerica has been taking great care of your hair cuts. Our team strives to provide the best service and make sure our clients feel happy and comfortable during their visit. Your kind words about our salon are greatly appreciated. We hope to see you again soon for your next haircut! Have a wonderful day.

Best regards,

The team at Casa Pelo

Cut wash and blow dry

Anonymous
17th Dec 2023
Team Member: amy
5.0

You get very good service at the salon always friendly

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Response from Casa Pelo

Thank you for taking the time to leave a review. We are delighted to hear that you have consistently received excellent service at our salon. Our team takes great pride in providing a friendly and welcoming atmosphere for all our customers.

We sincerely appreciate your kind words and we look forward to your next visit. We strive to maintain the highest level of service for all our clients and it means a lot to us to know that we have met your expectations.

Warm regards,

The team at Casa Pelo

Fabulous cut & blow dry!

Catherine Brennan
11th Dec 2023
Team Member: jerica
5.0
Appointment verified by iSalon Software

Jerica took time to layer my hair and create lots of body - love it, thank you!

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Response from Casa Pelo

Hi Catherine, thank you for taking the time to leave us a review! We are so happy to hear that you loved your new haircut. Our team always strives to create perfect layers and body for our clients, so we are thrilled that Jerica was able to achieve that for you. Thank you for choosing us for your hair needs. We look forward to seeing you again soon! Take care,
The team at Casa Pelo

Great experience!

TJ
7th Dec 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Rebecca does a smashing job! My hair feels great every time I visit the salon. Rebecca is very friendly and so are the rest of the staff! Really enjoy my time there

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Response from Casa Pelo

Hi TJ,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Rebecca did a smashing job on your hair and that you always leave feeling great. We take great pride in providing friendly and welcoming service to all our clients, and it's wonderful to hear that you enjoy your time with us.

We appreciate your kind words and look forward to seeing you again soon at Casa Pelo.

Best,
The Casa Pelo team

False price advertising, but good hair cut

Carly
6th Dec 2023
2.5
Appointment verified by iSalon Software

I found this salon online, I checked the services and price list. I called and was able to make an appointment for the same day, I stated what I wanted and booked. I arrived for my appointment where I was welcomed and my booking checked. I had my hair wash and cut, the lady was lovely and I was really happy with the service and my hair. As the website stated £36-£40 for a wet cut, I asked how much do I owe ? I was then informed I owed £47. I was confused and stated this was not what’s on the website, I got the website price list up and was then informed the manager had increased the prices a few days ago but had not updated the website. I was still expected to pay the new price ? I explained that I was not happy to do so as that was not what was advertised. I was then put on the telephone to the manager who after so argument agreed I could pay £40. There was no new price list given to me at any point just a number plucked out of the air. This completely ruined my experience and I felt the management could have handled the situation more professionally as it was in her error.

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Response from Casa Pelo

Hi Carly,

Thank you for visiting our salon and for taking the time to share your experience with us. We are glad to hear that you were happy with the service provided by our team member and the end result of your haircut.

We apologize for any confusion regarding the pricing and the manager's recent decision to increase our prices. We understand how important it is for our customers to have accurate information, and we are working on updating our website as soon as possible. We appreciate you bringing this to our attention and helping us improve our services.

We apologize for any inconvenience this may have caused and we are glad that we were able to find a resolution that was satisfactory for both parties. We value your feedback and we will make sure to use it to improve our services in the future.

Thank you again for choosing our salon and we hope to welcome you back soon for your next appointment.

Best,
The Team at Casa Pelo

Such a relaxed salon visit with friendly team

Nancy Chambers
2nd Dec 2023
Team Member: amy
4.5
Appointment verified by iSalon Software

Amy is always happy to advise on styling and gently nudges me towards new colours and styles to try.

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Response from Casa Pelo

Hi Nancy,

Thank you for your kind words and for taking the time to share your experience at our salon with others. We are delighted to hear that you have enjoyed your visits with our stylist Amy. Our team at Casa Pelo takes pride in providing friendly and professional advice to our clients, and we are happy to know that Amy has guided you towards new styles and colors that you have liked. We look forward to welcoming you back for your next visit.

Best,
The team at Casa Pelo

18 month kid haircut

Anonymous
1st Dec 2023
5.0

Really patient and lovely with little kid

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Recommend this salon!

Micaela Donnell
16th Nov 2023
Team Member: jerica
5.0
Appointment verified by iSalon Software

Jerica listened intently to what I was hoping to get from the haircut and understood my reference photo really well! She did such an amazing job and I’ll be requesting to have my haircut by her again!

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Fabulous

Sally Norris
15th Nov 2023
Team Member: amy
5.0
Appointment verified by iSalon Software

Just the best. Fabulous cut, great service.

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Hair

Keith and sally
21st Oct 2023
5.0

The salon has always a friendly atmosphere and the staff are very good as well

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Colour and cut

Jenny bundy
6th Oct 2023
Team Member: jerica
5.0

Lovely cut and colour, always made to feel at ease

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New woman!

Poppy Chappell
19th Sep 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

As always, really happy with my hair. Rebecca is a lovely stylist and really listens to what I want :)

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Great experience

TJ
16th Sep 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Rebecca is great. Easy to talk to, friendly and excellent at her job. My hair feels so good after she touched up my roots, washed and cut it!
I always enjoy going to the salon as everyone is so nice and welcoming!

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Hair colour

Sharon Cole
7th Sep 2023
Team Member: amy
5.0
Appointment verified by iSalon Software

Colour always as it should be, leave myself purely in Amy's hands, always a good result.

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Very happy!

Judy Markwick
6th Sep 2023
Team Member: amy
5.0
Appointment verified by iSalon Software

I had a total change of length and style and Amy took great care to listen and ensure I liked what she was doing.
I do! and everyone else does too so I am delighted!

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Very happy!

Judy Markwick
6th Sep 2023
Team Member: amy
5.0
Appointment verified by iSalon Software

I had a total change of length and style and Amy took great care to listen and ensure I liked what she was doing.
I do! and everyone else does too so I am delighted!

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Amazing cut

Kate Goater
31st Aug 2023
Team Member: jerica
5.0
Appointment verified by iSalon Software

I’m never disappointed after visiting Jerica for a cut. She always does an amazing job. 100% recommend.

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Blow dry

Jame Crawlford
30th Aug 2023
5.0
Appointment verified by iSalon Software

I don't know the name of my stylist but she was really lovely and made me feel relaxed and comfortable. She did a fantastic job on my hair!

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Salon

Anonymous
19th Aug 2023
5.0

The salon is very clean and friendly staff. They always ask you if you would like a drink ?

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Attention to detail

Ella Le Gris
5th Aug 2023
Team Member: jerica
5.0
Appointment verified by iSalon Software

My first visit – skin test and consultation.
I feel confident about my appointment for highlights and low lights next week, and I’m looking forward to it

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Hair

Colette burdge
29th Jul 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Such a lovely lady

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Hair

Colette burdge
29th Jul 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Such a lovely lady, made me laugh, just added to my hair appointment!

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Hair

Colette burdge
29th Jul 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

Such a lovely lady, made me laugh, just added to my hair appointment!

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Always a great experience

Jennifer
20th Jul 2023
Team Member: Amy
5.0
Appointment verified by iSalon Software

Amy always does a great job with my hair. She listens to what I need, makes good suggestions and gives me a finished style I love. I recommend her highly -- especially for colour and the management of curly hair.

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Highly recommended

Nancy Chambers
20th Jul 2023
Team Member: Amy
4.5
Appointment verified by iSalon Software

It’s always a treat to visit Casa Pelo with great products, skilled staff and excellent service. I always fine the whole team helpful and trust their recommendations.

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Thank you

Julia Packham
18th Jul 2023
Team Member: Amy
5.0
Appointment verified by iSalon Software

Once again a friendly and relaxing atmosphere. Thank you

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Great service

Andrea George
3rd Jul 2023
Team Member: jerica
5.0
Appointment verified by iSalon Software

As always, excellent service!

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Superb service!

Catherine Brennan
2nd Jul 2023
Team Member: jerica
4.5
Appointment verified by iSalon Software

Jerica listened to what I wanted and I’m thrilled with the results. A great colourist and I love my new shorter cut too - thank you!

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Hair colour and cut/ blowdry

Shirley Franklin
30th Jun 2023
Team Member: Amy
5.0
Appointment verified by iSalon Software

Excellent as always

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Nice

Zoe Schlossmacher
26th Jun 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

I have been coming here since summer 2021 and have always enjoyed it here. Lovely service, not too expensive, and always a great cut

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Cut and colour

Wendy Lander
24th Jun 2023
Team Member: Amy
5.0
Appointment verified by iSalon Software

Loved the colour and cut.. excellent job done.

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Great experience

TJ
23rd Jun 2023
Team Member: Rebecca
5.0
Appointment verified by iSalon Software

I've been coming to Casa Pelo for about 2 years now and I always have a fantastic experience. The team are lovely, the atmosphere is good. Rebecca is lovely, friendly and always makes sure you're comfortable! Rebecca always does a great job on my roots and cut!

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