Zappas Caversham

4.88
24 Prospect Street, Caversham, Caversham, Berkshire, RG4 8JG

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.88
62 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Hair

Mary Owens
24th Dec 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I’ve had my hair done with Casey today. I am absolutely delighted with the results not only is she professional at her job, her personality shines through. I am so grateful having her as my Hair Stylist, because of her excellent work I get all the nice complaments about my hair . 😊

Service
Value
Result
Cleanliness
Atmosphere

Treated like a queen for the day!

Dianne Caskie
20th Dec 2025
Team Member: Lily
5.0

Absolutely fantastic outcome - thank you Lily! Would recommend her to anyone! Did colour and cut on me and cut and curl on my 6 year old daughter who is in love with her new cut and curls! She was very patient with my little girl so much so she didn’t want to leave the salon as she felt like a queen ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Dianne, we are thrilled to hear that you had a wonderful experience at our salon and thank you for taking the time to leave us a review! Lily is truly talented and we are so glad that she met your expectations for both your colour and cut, as well as your daughter's cut and curls. We always aim to make our clients feel like royalty during their visit and we are delighted that your little girl felt like a queen. We appreciate your recommendation and look forward to welcoming you both back to our salon in the near future. Take care, Team at Zappas Caversham.

Lovely experience as always

Emma Sayer
19th Dec 2025
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

As always love my 8 weekly visits. I have been coming to Zappa’s all my life (40years!) and now feel like the team in Caversham are friends. Wouldn’t go anywhere else

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Emma,

Thank you so much for your lovely review! We are thrilled to hear that you have been a loyal customer for over 40 years, and that our team in Caversham have become like friends to you. It's always a pleasure to have you visit us every eight weeks.

At Zappas, we strive to create a welcoming and friendly atmosphere for all our customers, and we are glad to know that this has been your experience. We look forward to continuing to provide you with excellent service during your future visits.

Thanks again for your support and for choosing us as your go-to salon. We appreciate you!

Best regards,
The Zappas Caversham team

Very professional and affordable experience

Aneta Whitbreab
16th Dec 2025
5.0

Thank you for beautiful cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Aneta, Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a beautiful cut at our salon! Nothing makes us happier than knowing our clients are satisfied with their experience. We look forward to seeing you again soon for your next hair appointment. Best regards, The Zappas Caversham Team

Cut and finish

Zoe Zaltush
16th Dec 2025
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience and Jessica and the team looked after me beautifully. Loved the hair treatment and my cut is very manageable after washing. Jessica was very professional and thank you for the fringe tip.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Zoe,

Thank you for sharing your lovely review of your visit with us at Zappas Caversham! We're so happy that you had a wonderful experience and that our team, especially Jessica, took great care of you. We're so glad you loved your cut is easy to manage after washing. We will be sure to pass on your compliments to Jessica for her professionalism and for sharing that fringe tip with you.

We can't wait to welcome you back for your next visit and give you another fantastic experience at Zappas Caversham.

Warmly,

The Zappas Caversham Team

Fantastic

Noemi
13th Dec 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily was fantastic! I wanted to cut my long hair for something short and fun and have green colour added to the ends. Lily walked me through the options patiently and was lovely. I now I have a great haircut with the green colour I imagined

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Noemi,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you had a fantastic experience with Lily at our salon. She is truly skilled and we will make sure to pass along your kind words.

We are thrilled that Lily was able to guide you through the process of cutting your hair and adding a fun green colour. It sounds like your new haircut and color turned out just as you imagined. We are always here to help you achieve the look you want!

Thank you again for your support and for choosing our salon. We can't wait to see you again soon.

Best wishes,

The team at Zappas Caversham

Lily is a god send!

Zara Wakeling
10th Dec 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily has been doing my hair for years, and every time without fail I am over the moon with the result. She’s one of those people who just gets it — calm, thoughtful, and incredibly talented. I always feel completely a relaxed at my appointments, and I honestly wouldn’t trust anyone else with my hair. She takes her time, listens, offers suggestions, and somehow makes the whole experience feel effortless whilst keeping me in check before I make crazy decisions! I walk out feeling amazing every single time, and I can’t recommend her enough. Thank you Lily x

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Zara Wakeling,

Thank you so much for taking the time to share your experience with Lily at our salon. We are so happy to hear that she has been able to consistently provide you with wonderful results and a relaxing experience during your appointments. We truly appreciate your trust in her and our team at Zappas Caversham.

We will make sure to pass along your kind words to Lily and we know she will be thrilled to hear how much you appreciate her talent and expertise. We look forward to seeing you again soon and making sure you continue to leave our salon feeling amazing.

Take care and all the best from the team at Zappas Caversham.

Sincerely,
The Zappas Caversham Team

Great as usual

Anita Edwards
10th Dec 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey is brilliant, she always listens to my needs and I always come away from Zappas where she has preformed her magic touch on my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Anita,

Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you had a great experience with Casey at Zappas Caversham. It's always our top priority to listen to our clients' needs, and we're glad to hear that Casey was able to work her magic on your hair. We're looking forward to welcoming you back for your next appointment.

Kind regards,
The team at Zappas Caversham

A great experience

Mrs Charlotte Dean
10th Dec 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

As always a great experience going to Zappa’s. Casey always listens to what I’d like and provides expert advice about what will work for my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Charlotte,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. Casey is a highly talented stylist and we are so glad that she was able to provide you with expert advice for your hair.

At Zappas, we always strive to listen to our clients and provide them with the best service possible. We are delighted to know that Casey did just that. We hope you love your new look and look forward to seeing you again soon.

Thank you once again for your kind words and for choosing us for your hair needs.

Warmly,
The team at Zappas Caversham

Exceptional

Anonymous
6th Dec 2025
5.0

Exceptional attention to detail, friendly and professional. It is expensive but it is also very high quality!

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi there!

Thank you so much for taking the time to leave us this kind review! We're thrilled to hear that you had a positive experience at our salon and that our attention to detail and friendly professionalism left a lasting impression.

We look forward to seeing you again and thank you for choosing us!

Best,
The Team at Zappas Caversham

Lovely Lily

Ebony Bell
6th Dec 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily was brilliant with my daughter. My daughter has Autism and needs to ask 100 questions about everything. Lily had patience and explained it all before she done it. My daughter left and told her family she felt like a queen because of Lily.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Ebony,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Lily provided excellent service for your daughter during her visit to our salon.

We will be sure to pass on your kind words to Lily and the rest of our team. Thank you again for choosing to visit us and we hope to see you and your daughter again soon.

Best regards,
The team at Zappas Caversham

Lovely experience

Sharon Fitton
5th Dec 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

I always come away feeling that I've been very pampered. Carly takes real care to make sure my cut is exactly what I want and looks gorgeous

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Sharon,

Thank you for taking the time to leave us a review! We are thrilled to hear that you always leave our salon feeling pampered.

We are especially glad to hear that Carly provides you with a cut that not only meets your expectations, but also makes you feel gorgeous.

We can't wait to see you again at our salon and continue providing you with the best service.

Warm regards,

The team at Zappas Caversham

Lovely colour thanks to Maddie’s hard work

Cecilie Hodgson
4th Dec 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Maddie is very conscientious and ensured my colour even and natural

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Cecilie Hodgson,

Thank you for taking the time to leave us a review. We are so glad to hear that Maddie did a great job with your coloring, ensuring a beautiful and natural result. We'll make sure to pass along your kind words to her.

We appreciate your feedback and value your support. Thank you for choosing our salon and we look forward to seeing you again soon.

Best,
The Zappas Caversham team

Amazing hair cut

Di Mclaughlin
24th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

I have an amazing hair cut by Karen on Saturday
I am delighted with my hair stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Di,

Thank you so much for your lovely review! We are thrilled to hear that you had an amazing hair cut with Karen on Saturday. We strive to provide our clients with top-notch services, and we're glad that Karen lived up to your expectations.

We hope your new hairdo makes you feel fabulous and confident. Please don't hesitate to visit us again for your next hair appointment. Our team is always here to make sure you have the best experience.

Thank you for choosing Zappas Caversham and for taking the time to leave a review. Have a great day!

Best regards,

The team at Zappas Caversham

Fabulous

Sarah Parrish
22nd Nov 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Great advice and cut. Carly made me feel confident about a big change, talked me through all the stages and delivered a great look. Thank you so much!

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Sarah,
Thank you so much for taking the time to leave us a review! We're so glad to hear that you had a great experience with Carly and that you're happy with your new look. We pride ourselves on providing excellent advice and service to our clients, so it's lovely to know that we were able to help you feel confident about your big change. We'll make sure to let Carly know about your kind words. We hope to see you again soon at Zappas Caversham.
Best regards,
The Zappas Caversham team

Wonderful Salon!

Sian Goff
21st Nov 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Zappas is an excellent salon. Casey is fantastic. She is a great listener and gives excellent advice. I’m thrilled with my hair. Thank you 🙏🏻

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Sian,
Thank you for taking the time to write such a lovely review about our salon. We are delighted to hear that you had a great experience with Casey and that you are thrilled with your hair. Our team strives to provide the best services and create a wonderful atmosphere for our clients. It warms our hearts to know that we have achieved this for you. We appreciate your kind words and look forward to welcoming you back for your next appointment.
Best Regards,
The Team at Zappas Caversham

Wash cut and blow dry

Mary Owens
21st Nov 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Very happy with my wash cut and blow dry with Casey today fantastic job 🤗🤗🤗

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Mary, thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience with Casey and are happy with your wash, cut, and blow dry. We'll be sure to pass along your kind words to her. We appreciate your support and look forward to seeing you again soon! All the best, the team at Zappas Caversham

Happy Highlights!

Katie Cook
20th Nov 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Another fantastic visit.. I always look forward to my quality “me time” whilst having my hair highlighted and cut by Megan. Such a lovely welcoming atmosphere from all the ladies and as usual Megan absolutely nailed my highlights.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Katie, we are thrilled to hear that you had another fantastic visit to our salon! We completely understand the importance of "me time" and are glad that Megan provided you with a relaxing and high-quality experience. Our team takes pride in creating a welcoming atmosphere for all our clients. Megan is indeed a skilled stylist and we're delighted that she nailed your highlights once again. Thank you for your kind words and we look forward to seeing you again soon! Best regards, The Team at Zappas Caversham

Haircut and style

Carolin
20th Nov 2025
Team Member: Jessica
5.0

Jessica is lovely and cuts and styles my hair perfectly with great advice on usefu products for my hair type.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Carolin,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Jessica. Our team strives to provide the best services and advice to our customers, and we are delighted that you were happy with your haircut and styling. We will definitely pass on your compliments to Jessica.

We appreciate your support and we hope to see you again soon!

Best,
The Team at Zappas Caversham

Lovely experience

Sarah Jane Fox
20th Nov 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Kaitlin and Lily both lovely friendly and did an outstanding job. Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Sarah Jane Fox,

Thank you so much for taking the time to leave us a review! It's wonderful to hear that you had a great experience at our salon and that Caitlin and Lily took such good care of you.
We truly appreciate your kind words and we hope to have the pleasure of welcoming you back to our salon in the future. Thank you for choosing us for your beauty needs!

Best,
The team at Zappas Caversham

KAREN IS A SUPERHERO

Holly
19th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen has made me sooooooo happy!
My hair was sooooo bad and with just one appointment she has saved it and made it fab!
It feels and looks healthy and is the exact colour I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Holly! We are thrilled to hear that Karen was able to make your hair so fab! We understand how important it is for our clients to have healthy and beautiful hair, and we are glad that Karen was able to achieve the exact colour you wanted. We would love to see you again for your next appointment! Please don't hesitate to reach out if you have any further hair needs.
Warmly,
the team at Zappas Caversham

Thanks you Megan!

LauraM
15th Nov 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I’ve really struggled with hair dye in the past, especially because the one I’m able to use tends to change colour in the sun. Megan has been incredibly knowledgeable about INOA (the only dye I can safely use) and has taken so much care to work with me. She’s been helping me try different shades on my small amount of grey now, so that as I go greyer we already know what will suit me best.

My hair condition has also been terrible recently, and Megan has taken the time to explain what might be causing it, recommending products and little “ experiments” to help get it back on track. I’m so grateful for her patience, expertise, and genuine care.

I’m really happy with my hair — thank you, Megan!

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear LauraM,

Thank you for taking the time to share your positive experience with us here at Zappas Caversham. We are delighted to hear that Megan has been able to provide you with excellent service and support with your hair dye needs.

It's wonderful to know that Megan's knowledge and expertise on INOA has helped you achieve the desired results. We are glad that she has been working with you to find the perfect shades for your grey hair, ensuring that you feel confident as your hair transitions.

We are also pleased to know that Megan has been able to provide you with helpful tips and recommendations to improve the condition of your hair. Our team always strives to provide personalized care for each of our clients.

We appreciate your kind words and are grateful to have Megan on our team. We are thrilled that you are happy with the outcome of your hair, and we look forward to welcoming you back to Zappas Caversham in the future.

Best regards,
The team at Zappas Caversham

From someone who doesn’t love hairdressing or mirrors!

Kate Paterson
14th Nov 2025
Team Member: Carly
4.5
Appointment verified by SaloniQ Software

Honestly, I struggle with everything that comes with getting my hair cut/coloured - one-on-one interaction, bright lights, personal space being breached, looking at myself close up for a long time, sitting still etc etc…
But Carly makes it all brilliant.
She’s friendly and thoughtful and genuine, and clearly loves her work. And she’s great at it too.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Kate,

Thank you so much for sharing your experience with Carly at our salon. We truly appreciate your kind words and we are glad to hear that she made your visit a more enjoyable and comfortable one.

Our team always strives to create a relaxing and welcoming environment for our clients, and it's wonderful to know that Carly's friendly and genuine personality had a positive impact on your hair appointment. She definitely takes pride in her work and we are happy to see that it reflects in the results.

We hope to see you again soon at Zappas Caversham. Thank you for choosing us for your hair care needs!

Best regards,

The Zappas Caversham team

Very calm and helpful experience

Ms Linda Wild
11th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

First visit, all very friendly and full explanation of what was being done. Offered eg head massage, tea. Not at all pushed into buying products, but am confident that advice would be sound.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Ms Linda,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a pleasant first visit with us. Our team always strives to provide friendly and informative services to our customers.

We are happy to hear that you enjoyed the complimentary head massage and tea during your visit. We believe in creating a relaxing and enjoyable experience for our clients.

At Zappas, we take pride in offering honest and professional advice to our customers without any pressure to purchase products. We are glad to know that you trust our recommendations.

We look forward to welcoming you back in the future and providing you with another great experience.

Warmly,
The team at Zappas Caversham

Outstanding representative for Zappas Caversham

Eileen Wallace
10th Nov 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Carly is an outstanding Hair Stylist at Zappas Caversham. Carly excels in formulating the exact personalised hair color for which she should be highly commended for. Carly takes meticulous care also with application of the colour. Carly is an excellent stylist, very knowledgeable, very professional and has a lovely personality.
🌟Carly is a outstanding credit to Zappas Caversham.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Eileen,

Thank you so much for taking the time to leave such a kind review for Carly at Zappas Caversham. We are thrilled to hear that you had such a positive experience with her.

Carly truly excels in formulating personalized hair colors, and we are delighted that you were pleased with the results. We are lucky to have someone as knowledgeable, professional, and lovely as Carly on our team.

Thank you for recognizing her hard work and for choosing Zappas Caversham. We look forward to welcoming you back soon.

Warmest regards,

The team at Zappas Caversham

Great experience

Stephanie Mackie
5th Nov 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

I trust Hayley to make me feel good about my hair. She listens to what I would like but evolves my style to keep it fresh.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Stephanie, thank you for your lovely review and for trusting Hayley with your hair! We are so glad to hear that she was able to create a fresh and stylish look for you while still incorporating your preferences. We appreciate your continued support and we will definitely pass along your kind words to Hayley. We can't wait to see you again at Zappas Caversham! Best, The Zappas Caversham Team

Salonspy.com last visit

Claire McCoy
1st Nov 2025
Team Member: Karen
5.0

Absolutely love zappers Karen absolutely amazing

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Claire,

Thank you so much for your lovely words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. Karen is a true expert in her craft, and we are lucky to have her on our team. We can't wait to see you again soon for your next appointment.

Have a wonderful day!

The team at Zappas Caversham

Great experiences over the years

Emily Smeaton
28th Oct 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Cut and colour always fantastic and treatments that actually work. Always have a good experience at Zappas.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Emily,

Thank you so much for taking the time to leave us a review. We're delighted to hear that your cut and colour turned out fantastic and that you've had good experiences at our salon. We strive to provide our clients with effective treatments and we're glad to hear they've been working for you.

Best wishes,
Team at Zappas Caversham

Great experience

Claire Hagon
28th Oct 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

A really great experience and I love my colour

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Claire,
Thank you for taking the time to share your positive experience at our salon. We're thrilled to hear that you love your new hair color!
It means a lot to us that you had a great experience with us.
We hope to see you again soon for your next hair appointment!
Best regards,
The team at Zappas Caversham

Beautiful haircut, fabulous service

Ms Sue Parker
26th Oct 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Excellent hairstyle with faultless service in comfortable surroundings.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Ms Sue,

Thank you for taking the time to leave a review. We are so happy to hear that you had an excellent hairstyle and received faultless service at our salon.
We truly appreciate your kind words and recommendation. It was a pleasure to have you in our salon, and we hope to see you again soon.

Warmest regards,
The team at Zappas Caversham

Cut wash and blow dry

Anonymous
18th Oct 2025
5.0

I always look forward to having my hair done with. Casey she is so professional and I always receive lovely comments from my family and friends. I’m very happy and privileged to have Casey as my hair stylist .

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi there! Thank you so much for taking the time to leave such a lovely review for Casey at our salon. We're thrilled to hear that you always have a great experience with her and that your family and friends notice the great work she does. We feel lucky to have Casey as part of our team and we're glad you feel the same way. We can't wait to see you again for your next appointment. Best regards, the team at Zappas Caversham.

A lovely warm welcome.

Kelly Sheridan
17th Oct 2025
5.0
Appointment verified by SaloniQ Software

I had a lovely warm welcome from the two ladies on reception my beautiful magic hands and her colleague whom I can’t remember her name they both greeted me with most wonderful smile always helping me with my coats offering me refreshments. They are just both wonderful such a lovely asset as zappers I am so happy with my hair salon I really feel part of the family

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Kelly,

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you had a warm welcome from our reception team and that you feel like a part of our Zappas family.

We hope you enjoyed your refreshments and had a great experience with our team of stylists. We look forward to seeing you again soon and giving you another fantastic salon experience.

Warmly,

The team at Zappas Caversham

Outstanding service

Kelly Sheridan
17th Oct 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

I had a wonderful pamper day with my hairdresser, Carly 🥰 Carly always makes me feel so welcome. She always advises on the best style and colour for my hair. She’s an absolute asset to zappers a lovely person great gossip partner. Long May you rain xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Kelly, thank you so much for taking the time to share your experience at our salon with us. We are delighted to hear that you had a wonderful time during your pamper day with Carly. It's always our goal to make everyone feel welcomed and comfortable in our salon. We're glad that Carly's expertise and advice on the best style and colour for your hair has left you satisfied. We'll make sure to pass your kind words along to her. Thank you for your support and we hope to see you again soon! Team at Zappas Caversham.

Amazing cut

Di Mclaughlin
12th Oct 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

I had an amazing hair cut on Saturday
I felt very welcomed by Mariella e

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Di, thank you so much for leaving us a positive review! We're thrilled to hear that you had an amazing hair cut on Saturday and that Mariella made you feel welcomed. We pride ourselves on providing exceptional service to all of our clients and we're happy to hear that you had a great experience. We hope to see you again soon at Zappas Caversham. Take care! -The Zappas Caversham team

Extremely happy

Sue
8th Oct 2025
Team Member: Casey
4.5
Appointment verified by SaloniQ Software

I have recently started visiting Zappas every 8 weeks for regular cut and blowdrys going forward following a disaster in another local salon.
Casey is extremely knowledgeable in not only the practical side of hairdressing but also in the health of the hair and the best products for my needs. Admittedly she has taken on quite an undertaking to rescue my damaged hair but she has not been fazed at any point whatsoever and meets everything with professionalism, positivity, honesty and above all an extremely friendly approach.
Yes, I’ve only visited here twice so far in the past 8 weeks but I am so happy that I’ve now booked up on a regular basis for the next year and will not go anywhere else. The 2 haircuts I have received so far are exceptional to the point my hair is so shiny and with a style where I look as though I’ve just stepped out of a magazine. I like my hair to look perfectly done at all times and I am not disappointed. On both occasions I’ve been here, other clients have commented at the desk who beautiful my hair has been done and also upon leaving the salon where total strangers have complimented me on my beautiful hair. The damage caused elsewhere is a work in process at Zappas but you’d never know there was anything wrong to look at it now. My first 2 visits have been more expensive than usual as I have invested in a lot of the higher end hair products and brushes recommended to me to maintain my hair at home between visits. Nobody can expect to have fantastic hair with a mirror shine on it without investing in the correct (recommended products) or without taking on board the (honest) advice you’re given. I am 100% happy that I came to Zappas and I cannot thank Casey enough. I hope she receives high acknowledgment from her seniors regarding my feedback. I have never met her before going here 8 weeks ago but I’ve come away again feeling a million dollars .
THANK YOU X

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Sue,

Thank you so much for taking the time to leave such a lovely review of your recent experiences with us at Zappas. Casey and the rest of our team are thrilled to hear that you are happy with your regular cut and blowdries, and we are so grateful that you have chosen to continue to book with us for the next year.

We are delighted to hear that Casey's expertise and dedication to the health of your hair has left you with such fantastic results. It brings us great joy to know that you have received compliments from both our staff and other clients about the beautiful style and shine of your hair.

We couldn't agree more that investing in the right products and taking on board honest advice is crucial for achieving and maintaining strong, shiny hair. We are happy to hear that this investment has been worth it for you and has helped your hair recover from its previous damage.

Thank you once again for choosing Zappas and for your kind words about Casey. We truly appreciate your support and look forward to seeing you again soon.

Best regards,
The Team at Zappas Caversham

Feedback

Christian John
30th Sep 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Great consultation, always putting customer first

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Christian John,

Thank you so much for your lovely review! We're glad to hear that you had a great consultation and felt that our team always puts the customer first. We truly appreciate your kind words.

We hope to see you again soon!

Best regards,
The Team at Zappas Caversham

More praise for Hayley and Zappas !

Cecilie Hodgson
27th Sep 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

An hour having a cut to sort out wayward hair is money well spent.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Cecilie! Thank you for the lovely review. We are glad to hear that you had a positive experience with us. Thank you for choosing our salon, and we hope to see you again soon! Take care, The team at Zappas Caversham

Magic

Carol Kirk
24th Sep 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

I always enjoy a visit to the Caversham salon. Hayley cuts and blow dries my hair to perfection and it's always a pleasure to sit back while she works her magic.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Carol,

Thank you so much for your kind words! We're delighted to hear that you enjoyed your visit to our Caversham salon and that Hayley was able to give you a perfect cut and blow dry. It's always lovely to relax and let our talented stylists work their magic on your hair.

We can't wait to have you back in the salon for another wonderful experience. See you soon!

Best wishes ,
The Zappas Caversham Team

Ns

Miss Lynette Bird
23rd Sep 2025
Team Member: Hayley
4.5
Appointment verified by SaloniQ Software

Excellent cut & friendly &approachable style

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Lynette,

Thank you for taking the time to leave us such a lovely review! We're glad to hear that you had an excellent cut and that our team was both friendly and approachable. That's exactly the kind of experience we strive to provide for all our clients.

We appreciate your positive feedback and hope to see you again soon for another pampering session. Until then, take care!

Best wishes,
The Team at Zappas Caversham

Just fab!

Ms Clare Long
17th Sep 2025
Team Member: Hayley
4.5
Appointment verified by SaloniQ Software

As always Hayley takes the time to find out how best works for my little boy to have his hair cut she is accommodating and just lovely. I discovered her years ago now after an op where I couldn’t wash my hair and had a wedding to attend. She always makes my hair look fab as well and I wouldn’t want to go anywhere else! I’ve been a client of Zappa’s for over 16 years now and they really are the best around!

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Ms Clare,
Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that Hayley has consistently provided excellent service for your little boy's haircuts and your own hair as well. It's wonderful to know that Hayley's accommodating nature and lovely personality have made a lasting impression on you. We truly appreciate your loyalty to our salon for over 16 years and we look forward to continuing to provide you with the best hair services.
Best regards,
The team at Zappas Caversham

Lovely cut

Mrs Linda Bradbury
16th Sep 2025
5.0
Appointment verified by SaloniQ Software

Mariella a trainee cut my hair & it looked really good. Am very pleased. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Dear Mrs. Linda,
Thank you for taking the time to share your positive experience with us! We are glad to hear that you were pleased with the haircut provided by our trainee, Mariella. We strive to provide top-notch services and it is lovely to know that we met your expectations. We will make sure to pass on your compliments to Mariella.
Your kind words mean a lot to us and we are looking forward to welcoming you back at our salon in the future. Thank you for choosing Zappas Caversham for your hair needs.
Best regards,
The Salon Team at Zappas Caversham

Colour, cut ✂️ blow-dry

Miss Guruinder Kaw Dhesi
13th Sep 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Always a wonderful result at the end. Megan is brilliant! Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Miss Guruinder Kaw Dhesi,

Thank you so much for leaving us such a lovely review! It's great to hear that you had a wonderful result with Megan at our salon. We are so grateful for your recommendation and we will be sure to pass along the kind words to Megan.

We look forward to welcoming you back in the future for more amazing hair experiences.

Best regards,

The team at Zappas Caversham

No more grey!8

Cecilie Hodgson
9th Sep 2025
Team Member: Megan
5.0

Tallulah have my hair a great colour refresh. Megan advised on a colour change which I really likr

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Cecilie Hodgson!

We are delighted to hear that you had a great experience with Tallulah at our salon and that Megan was able to give you helpful advice for a colour change. Thank you for taking the time to share your thoughts with us, we truly appreciate it. We hope to see you again soon for your next hair appointment!

Best wishes,
The team at Zappas Caversham

Restyle by Lily

Diane Hodder
8th Sep 2025
5.0
Appointment verified by SaloniQ Software

Love my restyle by Lily., just what I wanted. Lily listened and understood what I wanted. The whole way through she explained what she was going to do and what she was doing. Checking if I was happy with the 'very short length'. Great cut, thank you .

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Diane,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you love your recent restyle by Lily. Our team always strives to make sure our clients leave feeling happy and satisfied with their new look.

We are delighted that you had a great experience with us and that you are loving your new cut. Thank you for choosing our salon and we look forward to seeing you again soon!

Best wishes from the team at Zappas Caversham.

Casey is a star!

Susannah Herbert
29th Aug 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Just amazing. Casey cut my two little boys (18 months and 3 yr old) hair and was so patient, kind and attentive to both of them, made the experience which I was dreading so good. Thank you! She is a star!

Service
Value
Result
Cleanliness
Atmosphere
Response from Zappas Caversham

Hi Susannah Herbert,

Thank you so much for your kind words and taking the time to leave us a review. We are delighted to hear that Casey made your little ones' haircuts a positive experience for you.

We truly appreciate your support and we look forward to seeing you and your boys again soon. Have a great day!

Best regards,
The team at Zappas Caversham

Expert hair salon

Lula May
23rd Aug 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

I’ve been visiting the salon and Carly for many years, and every experience has been exceptional.
The entire team is professional, welcoming, and always makes my visit enjoyable. Carly is truly an expert—she skillfully manages my very challenging hair. She always listens, offers thoughtful advice, and styles my hair in a way that suits its unique texture. I couldn’t recommend her more highly or zapper’s if you would like a positive salon experience.

Service
Value
Result
Cleanliness
Atmosphere

First class service

Sue
13th Aug 2025
Team Member: Casey
4.5
Appointment verified by SaloniQ Software

This is the best and most professional experience I’ve received from a hairdresser.
I went to Zappa’s in Caversham as a new client with terrible shedding and hair breakage following a Brazilian Blowdry done elsewhere.. I was initially going to have a more gentle version of the Brazilian Blowdry with Casey called nano plastia but every day my hair was shedding more and more so couldn’t risk having another heat process exacerbating the problem. I paid a 50% deposit already for the nano plastia but Casey fully understood my concerns and instead allowed me to book in for a shorter haircut and Blowdry where she assessed the health of my hair with a camera and recommended the correct products to use going forward. Casey’s knowledge, expertise and professional were amazing and never rushed me at any point. Not only have I come away with a stunning new haircut , I now feel a lot more comfortable going forward knowing I’m armed with the correct products and advice to start my journey back on the road to healthy hair again. I thoroughly recommend this salon . Thank you

Service
Value
Result
Cleanliness
Atmosphere

Lovely experience

Sharon Fitton
13th Aug 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Carly has been very patient and we have finally got to the right cut that works for me. We have a lovely chat and I feel well cared for

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Miss Jane Stephens
9th Aug 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

My granddaughters hair, really long - she looked fab, start to finish her hair was AMAZING X

Service
Value
Result
Cleanliness
Atmosphere

Exceptional service

Pauline Palmer
7th Aug 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Usual polite and attentive service.
Listens to what you would like your hair to look like and works really hard get it right.
Also good company and is always interested in what you have been doing - a very understanding and relaxed person.

Service
Value
Result
Cleanliness
Atmosphere