Zappas Caversham

4.88
24 Prospect Street, Caversham, Caversham, Berkshire, RG4 8JG

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.88
84 verified reviews
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Filter by rating

Fabulous treat!

Biddy
18th Feb 2026
Team Member: Carly
4.5
Appointment verified by SaloniQ Software

I enjoyed my experience at Zappas immensely and Carly was friendly yet professional. I had the best and most flattering haircut I’ve had in years! I booked another appointment before leaving the salon!

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Haircut today

Louise Diamond
17th Feb 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Thanks so much I love my cut

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Response from Zappas Caversham

Hi Louise,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you love your new cut!

At Zappas Caversham, our team strives to provide exceptional customer service and top-quality hair services. We are so happy that we were able to meet your expectations and give you a cut that you love.

We hope to see you again soon for another amazing experience. Thank you again for choosing Zappas Caversham!

Best wishes,
The Team at Zappas Caversham

Not as great as usual

Deborah Lloyd
15th Feb 2026
3.5

Not such a good experience this time. I felt rushed through.

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Response from Zappas Caversham

Dear Deborah, we are very sorry to hear that you did not have the best experience at our salon. Our goal is to always provide our clients with top-notch service and we apologize if you felt that you were rushed through. We want all of our clients to feel relaxed and comfortable during their appointments. Please know that we take your feedback seriously and we will do our best to ensure that this doesn't happen again in the future. Thank you for bringing this to our attention. We hope to have the opportunity to make it up to you in the future. Best, the team at Zappas Caversham.

Colour and cut

Ms Milly Milinkovic
12th Feb 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Excellent, I have been a customer for about 3 years. Today, I had a scalp analysis, full colour and cut, which, always looks amazing. Casey is a true master in her art and is a warm lovely person, who puts you easily at ease.
I had the colour changed slightly, and am delighted with the result. It's also worth coming for the relaxing back massage at the shampoo chairs along with a lovely head massage. Can highly recommend Casey, the Team Director and this salon.

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Response from Zappas Caversham

Dear Milly,

Thank you for taking the time to leave us such a kind review! It means a lot to hear that you have been a loyal customer for 3 years and that you had a great experience with us.

We are thrilled to hear that your visit with us was excellent, and that you were especially happy with your scalp analysis, full colour, and cut. Our team always strives to provide top-notch services and create amazing results for our clients.

We are also happy to hear that you enjoyed our relaxing back massage and head massage at the shampoo chairs. We believe that a visit to the salon should not only leave you looking great but also feeling relaxed and rejuvenated.

Thank you for your recommendation of Casey and our Team Director. It's reviews like yours that motivate and inspire us to continue providing exceptional services.

We can't wait for your next visit with us!

Best regards,
The team at Zappas Caversham

Lovely treat.

Shirley Donaldson
11th Feb 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Very pleased with the style and cut. Very welcoming and friendly made me feel at home .

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Response from Zappas Caversham

Hi Shirley, thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you were pleased with your style and cut at our salon. It's our aim to make each and every one of our clients feel welcome and at home while in our chairs. We're happy that you felt that way during your visit. We can't wait to see you again and create another fabulous look for you!
Warmly,
The Zappas Caversham Team

Hayley continues to star

Cecilie Hodgson
10th Feb 2026
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

A relaxing hour with Hayley after a fraught day. Luxury is affordable at Zappsd

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Response from Zappas Caversham

Hi Cecilie,

Thank you for taking the time to leave a review. We are so glad that you were able to relax and unwind during your appointment with Hayley. We strive to provide luxury services at affordable prices for all our clients.

We hope to see you again soon and continue to provide you with a soothing and enjoyable experience.

Warmly,
The team at Zappas Caversham

Lovely hair color

Customer
6th Feb 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Had a great service done, love my new hair

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Response from Zappas Caversham

Dear Customer,

Thank you so much for taking the time to leave us a lovely review! We're thrilled to hear that you had a great service and that you love your new hair. We truly appreciate your kind words and we're so glad that you're happy with the result.

It's always our goal to make our customers feel and look their best, and we're so glad that we were able to achieve that for you. We hope to see you again soon for your next hair transformation!

Best wishes,
The Team at Zappas Caversham

Blow dry

Anne Moir
5th Feb 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Relaxing hair wash and head massage. Very pleased with blow dry

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Response from Zappas Caversham

Dear Anne,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a relaxing experience at our salon and that you were pleased with your blow dry. We strive to provide top-notch services to all of our clients, and we are happy that we were able to meet your expectations.

We hope to have the pleasure of seeing you again at our salon soon. Please don't hesitate to let us know if there is anything else we can do to make your next visit even more enjoyable.

Thank you once again for your kind words and support.

Best regards,
The team at Zappas Caversham

Erika Kirk

Erika Kirk
4th Feb 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Very professional friendly salon. Especially recommend Lilly who’s really understanding my always changing needs of hair colouring and delivering a fantastic job every time. Thank you Lilly

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Response from Zappas Caversham

Hi Erika,

Thank you so much for taking the time to leave us a review! Our team at Zappas Caversham really appreciates your kind words about our salon and Lilly's services. We're glad to hear that she was able to understand and fulfill your changing hair colour needs. We strive to provide top-notch service and it's always great to hear when we've succeeded!

We look forward to seeing you again soon and providing you with another fantastic experience. Thanks again for choosing Zappas Caversham.

Best,
The Team at Zappas Caversham

Safe space

Rachel Harman (Caversham)
4th Feb 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Always a joy to come to the salon and see Lily. From the time I walk in until I leave it’s a haven! And of course an amazing stylist, great company, coffee and of course biscuits. See you soon

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Response from Zappas Caversham

Hi Rachel! Thank you so much for your kind words about our salon and Lily. We are happy to hear that your experience with us is always a joy and that you feel relaxed and welcomed from the moment you walk in. We are lucky to have Lily as part of our team and we will make sure to pass along your compliments to her.

We also love providing our clients with delicious coffee and biscuits to make their visit even more enjoyable. We can't wait to see you again soon and provide you with another amazing and relaxing experience.

Take care and see you soon!

The team at Zappas Caversham

Covering gray roots

Eileen Wallace
4th Feb 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Tallulah, mentored by excellent colourist/ stylist Carly, did an excellent job colouring my roots. Tallulah was meticulous, organised, through and tidy with the application of the dye, and has a lovely personality.
Tallulah along with her mentor Carly and Allison are a credit to the Zappas Team, Caversham.

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Response from Zappas Caversham

Dear Eileen,

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you had a great experience at our salon with Tallulah as your colorist and Carly as her mentor. It's wonderful to know that you were happy with the color of your roots and that Tallulah's precise and tidy application left you satisfied.

We couldn't agree more that Tallulah, Carly, and Allison are all fantastic members of our team. Thank you for recognizing their hard work and dedication to providing excellent service to our clients.

We look forward to seeing you again at Zappas Caversham for your next appointment.

Warm regards,
The team at Zappas Caversham

Highlights appointment

Mrs Alexandra Tepechina
31st Jan 2026
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Hayley always goes extra mile to have all the requests and concerns addressed and make a customer happy. My hair looks lovely ! Thank you Hayley!

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Response from Zappas Caversham

Dear Mrs. Alexandra,

Thank you for taking the time to leave such a kind and positive review. We are thrilled to hear that Hayley went the extra mile to ensure your requests and concerns were addressed, and that you left our salon feeling happy with your hair. At Zappas Caversham, we make it our priority to provide exceptional service to all our customers and we appreciate your feedback.

We will be sure to pass along your lovely words to Hayley. We know she will be delighted to hear that she made a difference in your experience with us. We can't wait to see you again in the salon.

Kind regards,
The team at Zappas Caversham

good services

Enrica Queck
30th Jan 2026
Team Member: Carly
5.0

very nice hair

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Response from Zappas Caversham

Hi Enrica,
We are thrilled to hear that you had a lovely experience at our salon! Thank you for leaving us such a kind review. We are so glad that you were happy with your hair.
We hope to see you again soon for your next appointment.
Thank you for choosing us!
Best,
The team at Zappas Caversham

Another fantastic treatment and cut

Janet Weekes
30th Jan 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily surpassed herself again!!! I had the premier treatment, blowdry and cut.
Lily has been helping me with my transition from relaxed hair to natural. She has been very patience and I appreciate the advice each time I visit the salon.

Thank you Lily

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Response from Zappas Caversham

Dear Janet,
We are so glad to hear that you enjoyed your premier treatment, blowdry, and cut at our salon. Lily is an incredibly talented and patient stylist, and we're happy to hear that she has been able to help you with your hair transition. We genuinely appreciate your kind words and are grateful for the opportunity to provide you with quality service. Thank you for choosing our salon and we look forward to seeing you again soon!
Best regards,
The team at Zappas Caversham

Salon invitation

Hannah Brown
27th Jan 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

I first came to Zappas in December as I received the salon invitation. I got put with Carly and honestly couldn’t be happier. She knew exactly what I wanted when I didn’t even know what I wanted. She brought my vision to life and made me feel so relaxed and comfortable. I couldn’t fault her and had the best experience :)

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Response from Zappas Caversham

Hi Hannah,

We are thrilled to hear that your experience at our salon with Carly was such a success! It's always our goal to bring our clients' visions to life, and we are so happy that she was able to do that for you. We pride ourselves on creating a relaxing and comfortable atmosphere for our clients, so we are glad that you felt at ease during your visit.

Thank you for taking the time to share your positive feedback with us. We look forward to seeing you again at our salon.

Best,
The Zappas Caversham Team

Amazing every time

Sue N
27th Jan 2026
4.5
Appointment verified by SaloniQ Software

I am 100% happy every time I walk out of Zappa’s Caversham after my 8 week appointments. My hair is cut to precision after the best products tailored to my needs are recommended /purchased leaving what was dead, dry snapped Brazilian blow dry hair (done at a competitor salon ) only 5 months ago to what is now, thanks to the magic worked at Zappas beautiful silky glossy, shiny healthy hair. I have never in my whole life had hair in such fantastic condition. The products are more expensive than high street chemists etc but wow these are premium products giving premium results on a perfectly styled hair. I have today had a nano keratin blowdry lasting four hours and wowwww my hair is stunning. I cannot recommend this salon highly enough. I won’t go anywhere else now

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Response from Zappas Caversham

Hi Sue, thank you for your kind words about your recent visit to our salon. We are thrilled to hear that you are 100% happy every time you leave Zappas Caversham. Our team takes great pride in providing precision haircuts and tailored product recommendations for our clients. We are delighted to hear that your hair has transformed from dry and damaged to silky, glossy, and healthy, thanks to the magic worked at our salon. We understand that our premium products may be more expensive than high street chemists, but we believe in using only the best to achieve premium results for our clients. It was a pleasure having you in for a nano keratin blowdry, and we are so happy that you are loving your stunning hair. Thank you for choosing our salon and we look forward to welcoming you back for your next appointment. Best regards, the team at Zappas Caversham.

Amazing!

Mia Broun
27th Jan 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

I was a model for tallulah and oh my god she did an amazing job! I love how she shaped my fringe round my face and make sure my layers was all equal! She made sure to tell me everything she was doing can’t wait to come back in

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Response from Zappas Caversham

Hi Mia,

Thank you so much for leaving such a lovely review about your experience at our salon. We're thrilled to hear that Tallulah did an amazing job and that you love the way she shaped your fringe and layers. It's always our goal to make sure our clients leave feeling happy and satisfied with their hair.

We can't wait to welcome you back for your next visit! See you soon.

All the best,
The team at Zappas Caversham

Wonderful Personalised Hair Makeover

Tracey Banahan
21st Jan 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Carly was very friendly and immediately put me at ease. She asked lots of questions about my hair type, what I hoped for from 3 pre-paid appointments and gave advice on options based on my answers and treatments available. I thoroughly enjoyed my visits and love my new hair colour.

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Response from Zappas Caversham

Hi Tracey,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with Carly at our salon. It's wonderful to know that she was able to make you feel comfortable and provide you with helpful advice.

We always strive to listen to our clients and cater to their specific hair needs, so we're delighted to hear that you enjoyed your visits and love your new hair color.

We look forward to seeing you again for your next pre-paid appointment and continuing to provide you with exceptional service. Thank you again for your kind words.

Warmly,
The team at Zappas Caversham

Fantastic

Mrs Mandy Harlow
16th Jan 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

From walking into this salon the whole experience was so good. All the staff were attentive. My stylist was also a mentor testing the young girls, she was so kind and caring towards them. It was a pleasure to see their attention to all. Thank you so much, I couldn’t praise them enough
Mandy Harlow

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Response from Zappas Caversham

Dear Mandy,

We are delighted to hear about your positive experience at our salon. Our team at Zappas Caversham prides ourselves on providing exceptional service to all our clients.

We are glad that you enjoyed the attentiveness of our staff and the care and kindness shown by your stylist and mentor. We take great pride in our mentoring program and it's wonderful to hear that it was a pleasure for you to witness.

Thank you for your kind words and praise. We appreciate your support and are grateful for your feedback. We look forward to welcoming you back for another wonderful experience.

Best regards,
The team at Zappas Caversham

Model Day

Sandra
14th Jan 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Very nervous as never had a trainee before. Tallulah was calm and patient with me and did not push for anything I wasn’t sure of. She was focused, kind and making sure I was happy at each stage of the process. I have no doubt she will pass her exams with amazing results. Thank you Tallulah ❤️

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Response from Zappas Caversham

Hello Sandra,

Thank you so much for taking the time to share your experience with us. We are so happy that you enjoyed your service with Tallulah. It means a lot to us that you felt calm and comfortable during your visit.

Tallulah is a dedicated and talented trainee who takes great pride in her work. We are thrilled to hear that she made sure you were happy with each step of the process. We have no doubt that she will excel in her exams.

It was a pleasure having you at our salon and we hope to see you again soon. Thank you for choosing us.

Best,
The team at Zappas Caversham

First visit

Emily Gingell
13th Jan 2026
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Had a great first experience
Carly was amazing spoke through everything
Hair looks amazing
Really great atmosphere

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Response from Zappas Caversham

Hi Emily,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great first experience with us at Zappas Caversham. We strive to create a positive and welcoming atmosphere for all our clients, and we're happy to hear that our stylist Carly provided excellent service and communication during your visit. We're also glad to know that you're happy with your new hairdo. We hope to see you again soon at our salon.

Best regards,
The team at Zappas Caversham

Excellent service

Janet Weekes
3rd Jan 2026
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lilly has been great. Giving me advice about a range of hair products that is suitable for afro caribbean hair. She treated and cut my hair really well. I would highly recommend her. Thank you Lilly.

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Response from Zappas Caversham

Hi Janet, thank you so much for leaving a positive review for our salon. We are delighted to hear that Lily provided excellent service and gave you helpful advice for your hair. We take pride in having a team of stylists who are knowledgeable and skilled in working with a range of hair types. We truly appreciate your recommendation and we look forward to seeing you again at Zappas Caversham. Warmly, The Zappas Caversham team.

Hair

Mary Owens
24th Dec 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I’ve had my hair done with Casey today. I am absolutely delighted with the results not only is she professional at her job, her personality shines through. I am so grateful having her as my Hair Stylist, because of her excellent work I get all the nice complaments about my hair . 😊

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Response from Zappas Caversham

Dear Mary,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a wonderful time with our stylist, Casey. Your kind words mean a lot to us and we will be sure to pass them along to Casey.

At Zappas Caversham, we pride ourselves on providing a professional and personalized service to our clients. We are delighted to hear that Casey's skills and personality shone through, leaving you delighted with the results.

Thank you for trusting us as your go-to hair salon. We look forward to welcoming you back for your next visit.

Best regards,
The team at Zappas Caversham

Treated like a queen for the day!

Dianne Caskie
20th Dec 2025
Team Member: Lily
5.0

Absolutely fantastic outcome - thank you Lily! Would recommend her to anyone! Did colour and cut on me and cut and curl on my 6 year old daughter who is in love with her new cut and curls! She was very patient with my little girl so much so she didn’t want to leave the salon as she felt like a queen ❤️

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Response from Zappas Caversham

Hi Dianne, we are thrilled to hear that you had a wonderful experience at our salon and thank you for taking the time to leave us a review! Lily is truly talented and we are so glad that she met your expectations for both your colour and cut, as well as your daughter's cut and curls. We always aim to make our clients feel like royalty during their visit and we are delighted that your little girl felt like a queen. We appreciate your recommendation and look forward to welcoming you both back to our salon in the near future. Take care, Team at Zappas Caversham.

Lovely experience as always

Emma Sayer
19th Dec 2025
Team Member: Megan
4.5
Appointment verified by SaloniQ Software

As always love my 8 weekly visits. I have been coming to Zappa’s all my life (40years!) and now feel like the team in Caversham are friends. Wouldn’t go anywhere else

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Response from Zappas Caversham

Hi Emma,

Thank you so much for your lovely review! We are thrilled to hear that you have been a loyal customer for over 40 years, and that our team in Caversham have become like friends to you. It's always a pleasure to have you visit us every eight weeks.

At Zappas, we strive to create a welcoming and friendly atmosphere for all our customers, and we are glad to know that this has been your experience. We look forward to continuing to provide you with excellent service during your future visits.

Thanks again for your support and for choosing us as your go-to salon. We appreciate you!

Best regards,
The Zappas Caversham team

Very professional and affordable experience

Aneta Whitbreab
16th Dec 2025
5.0

Thank you for beautiful cut

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Response from Zappas Caversham

Hi Aneta, Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a beautiful cut at our salon! Nothing makes us happier than knowing our clients are satisfied with their experience. We look forward to seeing you again soon for your next hair appointment. Best regards, The Zappas Caversham Team

Cut and finish

Zoe Zaltush
16th Dec 2025
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience and Jessica and the team looked after me beautifully. Loved the hair treatment and my cut is very manageable after washing. Jessica was very professional and thank you for the fringe tip.

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Response from Zappas Caversham

Hi Zoe,

Thank you for sharing your lovely review of your visit with us at Zappas Caversham! We're so happy that you had a wonderful experience and that our team, especially Jessica, took great care of you. We're so glad you loved your cut is easy to manage after washing. We will be sure to pass on your compliments to Jessica for her professionalism and for sharing that fringe tip with you.

We can't wait to welcome you back for your next visit and give you another fantastic experience at Zappas Caversham.

Warmly,

The Zappas Caversham Team

Fantastic

Noemi
13th Dec 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily was fantastic! I wanted to cut my long hair for something short and fun and have green colour added to the ends. Lily walked me through the options patiently and was lovely. I now I have a great haircut with the green colour I imagined

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Response from Zappas Caversham

Hi Noemi,

Thank you for taking the time to leave such a lovely review! We are so happy to hear that you had a fantastic experience with Lily at our salon. She is truly skilled and we will make sure to pass along your kind words.

We are thrilled that Lily was able to guide you through the process of cutting your hair and adding a fun green colour. It sounds like your new haircut and color turned out just as you imagined. We are always here to help you achieve the look you want!

Thank you again for your support and for choosing our salon. We can't wait to see you again soon.

Best wishes,

The team at Zappas Caversham

Lily is a god send!

Zara Wakeling
10th Dec 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily has been doing my hair for years, and every time without fail I am over the moon with the result. She’s one of those people who just gets it — calm, thoughtful, and incredibly talented. I always feel completely a relaxed at my appointments, and I honestly wouldn’t trust anyone else with my hair. She takes her time, listens, offers suggestions, and somehow makes the whole experience feel effortless whilst keeping me in check before I make crazy decisions! I walk out feeling amazing every single time, and I can’t recommend her enough. Thank you Lily x

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Response from Zappas Caversham

Dear Zara Wakeling,

Thank you so much for taking the time to share your experience with Lily at our salon. We are so happy to hear that she has been able to consistently provide you with wonderful results and a relaxing experience during your appointments. We truly appreciate your trust in her and our team at Zappas Caversham.

We will make sure to pass along your kind words to Lily and we know she will be thrilled to hear how much you appreciate her talent and expertise. We look forward to seeing you again soon and making sure you continue to leave our salon feeling amazing.

Take care and all the best from the team at Zappas Caversham.

Sincerely,
The Zappas Caversham Team

Great as usual

Anita Edwards
10th Dec 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey is brilliant, she always listens to my needs and I always come away from Zappas where she has preformed her magic touch on my hair.

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Response from Zappas Caversham

Hi Anita,

Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you had a great experience with Casey at Zappas Caversham. It's always our top priority to listen to our clients' needs, and we're glad to hear that Casey was able to work her magic on your hair. We're looking forward to welcoming you back for your next appointment.

Kind regards,
The team at Zappas Caversham

A great experience

Mrs Charlotte Dean
10th Dec 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

As always a great experience going to Zappa’s. Casey always listens to what I’d like and provides expert advice about what will work for my hair.

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Response from Zappas Caversham

Dear Charlotte,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. Casey is a highly talented stylist and we are so glad that she was able to provide you with expert advice for your hair.

At Zappas, we always strive to listen to our clients and provide them with the best service possible. We are delighted to know that Casey did just that. We hope you love your new look and look forward to seeing you again soon.

Thank you once again for your kind words and for choosing us for your hair needs.

Warmly,
The team at Zappas Caversham

Exceptional

Anonymous
6th Dec 2025
5.0

Exceptional attention to detail, friendly and professional. It is expensive but it is also very high quality!

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Response from Zappas Caversham

Hi there!

Thank you so much for taking the time to leave us this kind review! We're thrilled to hear that you had a positive experience at our salon and that our attention to detail and friendly professionalism left a lasting impression.

We look forward to seeing you again and thank you for choosing us!

Best,
The Team at Zappas Caversham

Lovely Lily

Ebony Bell
6th Dec 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Lily was brilliant with my daughter. My daughter has Autism and needs to ask 100 questions about everything. Lily had patience and explained it all before she done it. My daughter left and told her family she felt like a queen because of Lily.

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Response from Zappas Caversham

Dear Ebony,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Lily provided excellent service for your daughter during her visit to our salon.

We will be sure to pass on your kind words to Lily and the rest of our team. Thank you again for choosing to visit us and we hope to see you and your daughter again soon.

Best regards,
The team at Zappas Caversham

Lovely experience

Sharon Fitton
5th Dec 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

I always come away feeling that I've been very pampered. Carly takes real care to make sure my cut is exactly what I want and looks gorgeous

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Response from Zappas Caversham

Hi Sharon,

Thank you for taking the time to leave us a review! We are thrilled to hear that you always leave our salon feeling pampered.

We are especially glad to hear that Carly provides you with a cut that not only meets your expectations, but also makes you feel gorgeous.

We can't wait to see you again at our salon and continue providing you with the best service.

Warm regards,

The team at Zappas Caversham

Lovely colour thanks to Maddie’s hard work

Cecilie Hodgson
4th Dec 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Maddie is very conscientious and ensured my colour even and natural

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Response from Zappas Caversham

Hi Cecilie Hodgson,

Thank you for taking the time to leave us a review. We are so glad to hear that Maddie did a great job with your coloring, ensuring a beautiful and natural result. We'll make sure to pass along your kind words to her.

We appreciate your feedback and value your support. Thank you for choosing our salon and we look forward to seeing you again soon.

Best,
The Zappas Caversham team

Amazing hair cut

Di Mclaughlin
24th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

I have an amazing hair cut by Karen on Saturday
I am delighted with my hair stylist

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Response from Zappas Caversham

Hi Di,

Thank you so much for your lovely review! We are thrilled to hear that you had an amazing hair cut with Karen on Saturday. We strive to provide our clients with top-notch services, and we're glad that Karen lived up to your expectations.

We hope your new hairdo makes you feel fabulous and confident. Please don't hesitate to visit us again for your next hair appointment. Our team is always here to make sure you have the best experience.

Thank you for choosing Zappas Caversham and for taking the time to leave a review. Have a great day!

Best regards,

The team at Zappas Caversham

Fabulous

Sarah Parrish
22nd Nov 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Great advice and cut. Carly made me feel confident about a big change, talked me through all the stages and delivered a great look. Thank you so much!

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Response from Zappas Caversham

Hi Sarah,
Thank you so much for taking the time to leave us a review! We're so glad to hear that you had a great experience with Carly and that you're happy with your new look. We pride ourselves on providing excellent advice and service to our clients, so it's lovely to know that we were able to help you feel confident about your big change. We'll make sure to let Carly know about your kind words. We hope to see you again soon at Zappas Caversham.
Best regards,
The Zappas Caversham team

Wonderful Salon!

Sian Goff
21st Nov 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Zappas is an excellent salon. Casey is fantastic. She is a great listener and gives excellent advice. I’m thrilled with my hair. Thank you 🙏🏻

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Response from Zappas Caversham

Dear Sian,
Thank you for taking the time to write such a lovely review about our salon. We are delighted to hear that you had a great experience with Casey and that you are thrilled with your hair. Our team strives to provide the best services and create a wonderful atmosphere for our clients. It warms our hearts to know that we have achieved this for you. We appreciate your kind words and look forward to welcoming you back for your next appointment.
Best Regards,
The Team at Zappas Caversham

Wash cut and blow dry

Mary Owens
21st Nov 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Very happy with my wash cut and blow dry with Casey today fantastic job 🤗🤗🤗

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Response from Zappas Caversham

Hi Mary, thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience with Casey and are happy with your wash, cut, and blow dry. We'll be sure to pass along your kind words to her. We appreciate your support and look forward to seeing you again soon! All the best, the team at Zappas Caversham

Happy Highlights!

Katie Cook
20th Nov 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Another fantastic visit.. I always look forward to my quality “me time” whilst having my hair highlighted and cut by Megan. Such a lovely welcoming atmosphere from all the ladies and as usual Megan absolutely nailed my highlights.

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Response from Zappas Caversham

Hi Katie, we are thrilled to hear that you had another fantastic visit to our salon! We completely understand the importance of "me time" and are glad that Megan provided you with a relaxing and high-quality experience. Our team takes pride in creating a welcoming atmosphere for all our clients. Megan is indeed a skilled stylist and we're delighted that she nailed your highlights once again. Thank you for your kind words and we look forward to seeing you again soon! Best regards, The Team at Zappas Caversham

Haircut and style

Carolin
20th Nov 2025
Team Member: Jessica
5.0

Jessica is lovely and cuts and styles my hair perfectly with great advice on usefu products for my hair type.

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Response from Zappas Caversham

Hi Carolin,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Jessica. Our team strives to provide the best services and advice to our customers, and we are delighted that you were happy with your haircut and styling. We will definitely pass on your compliments to Jessica.

We appreciate your support and we hope to see you again soon!

Best,
The Team at Zappas Caversham

Lovely experience

Sarah Jane Fox
20th Nov 2025
Team Member: Lily
5.0
Appointment verified by SaloniQ Software

Kaitlin and Lily both lovely friendly and did an outstanding job. Thanks

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Response from Zappas Caversham

Hi Sarah Jane Fox,

Thank you so much for taking the time to leave us a review! It's wonderful to hear that you had a great experience at our salon and that Caitlin and Lily took such good care of you.
We truly appreciate your kind words and we hope to have the pleasure of welcoming you back to our salon in the future. Thank you for choosing us for your beauty needs!

Best,
The team at Zappas Caversham

KAREN IS A SUPERHERO

Holly
19th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen has made me sooooooo happy!
My hair was sooooo bad and with just one appointment she has saved it and made it fab!
It feels and looks healthy and is the exact colour I wanted.

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Response from Zappas Caversham

Hi Holly! We are thrilled to hear that Karen was able to make your hair so fab! We understand how important it is for our clients to have healthy and beautiful hair, and we are glad that Karen was able to achieve the exact colour you wanted. We would love to see you again for your next appointment! Please don't hesitate to reach out if you have any further hair needs.
Warmly,
the team at Zappas Caversham

Thanks you Megan!

LauraM
15th Nov 2025
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I’ve really struggled with hair dye in the past, especially because the one I’m able to use tends to change colour in the sun. Megan has been incredibly knowledgeable about INOA (the only dye I can safely use) and has taken so much care to work with me. She’s been helping me try different shades on my small amount of grey now, so that as I go greyer we already know what will suit me best.

My hair condition has also been terrible recently, and Megan has taken the time to explain what might be causing it, recommending products and little “ experiments” to help get it back on track. I’m so grateful for her patience, expertise, and genuine care.

I’m really happy with my hair — thank you, Megan!

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Response from Zappas Caversham

Dear LauraM,

Thank you for taking the time to share your positive experience with us here at Zappas Caversham. We are delighted to hear that Megan has been able to provide you with excellent service and support with your hair dye needs.

It's wonderful to know that Megan's knowledge and expertise on INOA has helped you achieve the desired results. We are glad that she has been working with you to find the perfect shades for your grey hair, ensuring that you feel confident as your hair transitions.

We are also pleased to know that Megan has been able to provide you with helpful tips and recommendations to improve the condition of your hair. Our team always strives to provide personalized care for each of our clients.

We appreciate your kind words and are grateful to have Megan on our team. We are thrilled that you are happy with the outcome of your hair, and we look forward to welcoming you back to Zappas Caversham in the future.

Best regards,
The team at Zappas Caversham

From someone who doesn’t love hairdressing or mirrors!

Kate Paterson
14th Nov 2025
Team Member: Carly
4.5
Appointment verified by SaloniQ Software

Honestly, I struggle with everything that comes with getting my hair cut/coloured - one-on-one interaction, bright lights, personal space being breached, looking at myself close up for a long time, sitting still etc etc…
But Carly makes it all brilliant.
She’s friendly and thoughtful and genuine, and clearly loves her work. And she’s great at it too.

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Response from Zappas Caversham

Hi Kate,

Thank you so much for sharing your experience with Carly at our salon. We truly appreciate your kind words and we are glad to hear that she made your visit a more enjoyable and comfortable one.

Our team always strives to create a relaxing and welcoming environment for our clients, and it's wonderful to know that Carly's friendly and genuine personality had a positive impact on your hair appointment. She definitely takes pride in her work and we are happy to see that it reflects in the results.

We hope to see you again soon at Zappas Caversham. Thank you for choosing us for your hair care needs!

Best regards,

The Zappas Caversham team

Very calm and helpful experience

Ms Linda Wild
11th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

First visit, all very friendly and full explanation of what was being done. Offered eg head massage, tea. Not at all pushed into buying products, but am confident that advice would be sound.

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Response from Zappas Caversham

Dear Ms Linda,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a pleasant first visit with us. Our team always strives to provide friendly and informative services to our customers.

We are happy to hear that you enjoyed the complimentary head massage and tea during your visit. We believe in creating a relaxing and enjoyable experience for our clients.

At Zappas, we take pride in offering honest and professional advice to our customers without any pressure to purchase products. We are glad to know that you trust our recommendations.

We look forward to welcoming you back in the future and providing you with another great experience.

Warmly,
The team at Zappas Caversham

Outstanding representative for Zappas Caversham

Eileen Wallace
10th Nov 2025
Team Member: Carly
5.0
Appointment verified by SaloniQ Software

Carly is an outstanding Hair Stylist at Zappas Caversham. Carly excels in formulating the exact personalised hair color for which she should be highly commended for. Carly takes meticulous care also with application of the colour. Carly is an excellent stylist, very knowledgeable, very professional and has a lovely personality.
🌟Carly is a outstanding credit to Zappas Caversham.

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Response from Zappas Caversham

Hi Eileen,

Thank you so much for taking the time to leave such a kind review for Carly at Zappas Caversham. We are thrilled to hear that you had such a positive experience with her.

Carly truly excels in formulating personalized hair colors, and we are delighted that you were pleased with the results. We are lucky to have someone as knowledgeable, professional, and lovely as Carly on our team.

Thank you for recognizing her hard work and for choosing Zappas Caversham. We look forward to welcoming you back soon.

Warmest regards,

The team at Zappas Caversham

Great experience

Stephanie Mackie
5th Nov 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

I trust Hayley to make me feel good about my hair. She listens to what I would like but evolves my style to keep it fresh.

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Response from Zappas Caversham

Hi Stephanie, thank you for your lovely review and for trusting Hayley with your hair! We are so glad to hear that she was able to create a fresh and stylish look for you while still incorporating your preferences. We appreciate your continued support and we will definitely pass along your kind words to Hayley. We can't wait to see you again at Zappas Caversham! Best, The Zappas Caversham Team

Salonspy.com last visit

Claire McCoy
1st Nov 2025
Team Member: Karen
5.0

Absolutely love zappers Karen absolutely amazing

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Response from Zappas Caversham

Hi Claire,

Thank you so much for your lovely words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. Karen is a true expert in her craft, and we are lucky to have her on our team. We can't wait to see you again soon for your next appointment.

Have a wonderful day!

The team at Zappas Caversham

Great experiences over the years

Emily Smeaton
28th Oct 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Cut and colour always fantastic and treatments that actually work. Always have a good experience at Zappas.

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Response from Zappas Caversham

Hi Emily,

Thank you so much for taking the time to leave us a review. We're delighted to hear that your cut and colour turned out fantastic and that you've had good experiences at our salon. We strive to provide our clients with effective treatments and we're glad to hear they've been working for you.

Best wishes,
Team at Zappas Caversham