High Street Hair

15 High Street, Kempston, Bedfordshire, MK42 7BT

About us

Hair salon for Ladies, little ladies & Trans ladies. Top quality salon with unique stylists who are experts in Colour Correction, Redesign cutting, Wigs and hair enhancers, Tape hair extensions Brides/Events

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:00
Friday 09:00 - 17:00
Saturday 08:00 - 16:00
Sunday 10:00 - 15:00

Reviews

4.93
320 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

New hair

Lucy Holden
27th Apr 2018
5.0
Appointment verified by iSalon Software

Loving my new hair.
Attention to detail fantastic and cut beautifully. Look forward to returning

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Frances Leonard
25th Apr 2018
5.0
Appointment verified by iSalon Software

Quick & efficient-felt listened to by stylist/salon owner Thank goodness no having to listen to lots of staff gossiping between themselved about their private lives and ignoring the customer

Service
Value
Result
Cleanliness
Atmosphere

Very happy

June Smith
22nd Apr 2018
5.0
Appointment verified by iSalon Software

Had a lovely relaxing cut and blow dry with Danielle this morning. Nothing was too much trouble, end result a very satisfied customer. Thankyou Danielle ????

Service
Value
Result
Cleanliness
Atmosphere

Last minute

Caroline Bhatti
20th Apr 2018
5.0
Appointment verified by iSalon Software

Very friendly local salon. Felt at ease and staff were very nice. Excellent cut and blow dry. Will go back.

Service
Value
Result
Cleanliness
Atmosphere

Wonderful hair do

Angelina Fruncillo
18th Apr 2018
5.0
Appointment verified by iSalon Software

Thankyou again to a wonderful hair do Jenny. Was so happy with end result lovely colour too . X

Service
Value
Result
Cleanliness
Atmosphere

First visit

Carol Smith
15th Apr 2018
5.0
Appointment verified by iSalon Software

Really friendly staff and very pleased with result

Service
Value
Result
Cleanliness
Atmosphere

Another great cut and style.

Joyce Antzoulatos
14th Apr 2018
4.5
Appointment verified by iSalon Software

Jenny is such a great stylist. Great colour and cut accompanied by practical advice on how to manage your hair. Thanks.

Service
Value
Result
Cleanliness
Atmosphere

Happiness...

Karen Simpson
7th Apr 2018
5.0
Appointment verified by iSalon Software

Happiness in feeling at home in the salon.
Very attentive and nothing is too much trouble.
Any problem that occurred with my hair Lorraine was happy to work with and change.
Excellent cut/style and colour thanks.
Really happy with the result....

Service
Value
Result
Cleanliness
Atmosphere

Happiness...

Karen Simpson
7th Apr 2018
5.0
Appointment verified by iSalon Software

Happiness in feeling at home in the salon.
Very attentive and nothing is too much trouble.
Any problem that occurred with my hair Lorraine was happy to work with and change.
Excellent cut/style and colour thanks.
Really happy with the result....

Service
Value
Result
Cleanliness
Atmosphere

Great hair wash

Lorraine Biswell
4th Apr 2018
5.0
Appointment verified by iSalon Software

Thank you Abbie for a lovely massage

Service
Value
Result
Cleanliness
Atmosphere

Nice cut but not trustworthy

Aileen
2nd Apr 2018
3.0
Appointment verified by iSalon Software

I booked a wash and cut over the phone with Lorraine, the salon owner, who confirmed the price. It was my first visit having recently moved into the area looking for a new salon. I do however normally have a wash and cut / wet cut, which I've had in various other salons. After the cut I was asked if I wanted a blow dry and whether I wanted it wavy. I said just natural, no straighteners. This is in line with what other hairdressers have asked me/offered. I was surprised when I came to pay that I was charged £9 more. When I queried this I was told this was because I had had a cut and blow dry. I said I didn't want to walk out of the salon with wet hair, to which I was told 'oh that's a blast dry'. Firstly I am not a hairdresser so how I should know the terminology. Secondly, and most crucially, why would you offer something to a client (which they had not even originally booked for) without telling them that you are charging more for it? To top it off, whilst I was asking these questions I was holding my credit card and kept getting nudged to pay. Despite the fact it was clear why I hadn't yet proceeded. Rather than any understanding of what had happened I was met with a defense/excuse, despite not trying to be confrontational. So I was disappointed that despite being happy with the cut I was left with a bitter taste. It comes across as a sneaky attempt to overcharge, which I don't understand from a business perspective where client loyalty is a factor. Needless to say I won't be returning.
Cleanliness rated low because there was a dog freely roaming inside the salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Hi Alleen
Thank you for your comments, This is definitely not the standard of service our customers have come to expect.
Sometimes clients may change their mind and have extras which isn't uncommon. I asked if you wanted your hair blowdried? Natural no straightener's was your reply. I am sorry I miss took your answer as a natural blowdry with no straighteners. I dried your hair keeping your natural movement using a brush.
You let me continue and we spoke about how well your hair dries with lots of body and bounce at no point did you ask me to stop.
I was lead to believe this was what you wanted. Sorry for any confusion on my part.
Our salon is our home and we live here, kids and dogs with come into the salon at some point. If a client is afraid of our small dogs or allergic they will be removed.
Please contact me, as I would like to make up for your disappointment.
Lorraine salon owner 01234840923

Friendly and Welcoming

Debbie Cleary
29th Mar 2018
5.0
Appointment verified by iSalon Software

Hair colour and cut by Lorraine today. Friendly and very welcoming and takes the time to discuss options or any concerns you have.

Service
Value
Result
Cleanliness
Atmosphere

Great salon

Shirley Brown
27th Mar 2018
5.0
Appointment verified by iSalon Software

I always come away feeling very happy with the way Lorraine does my hair. This is a lovely salon and the staff are highly experienced and professional. A very friendly service and I would definitely recommend.

Service
Value
Result
Cleanliness
Atmosphere

First visit

Jackie Barrat
24th Mar 2018
4.5
Appointment verified by iSalon Software

Was running a little bit late, but friendly efficient and was really pleased with the result, kept in all day with no effort very happy. Don't go to hairdressers very often but will go again

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you and lovely meeting you.

blow Dry

Janice Marvin
22nd Mar 2018
5.0
Appointment verified by iSalon Software

As always came away relaxed and feeling totally pamperdXx

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Janice x

Lovely experience

Tricia Lewis
22nd Mar 2018
5.0
Appointment verified by iSalon Software

Relaxing & a haircut to suit as always

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Tricia x

full head highlights

Doreen Beard
21st Mar 2018
2.0
Appointment verified by iSalon Software

absolutely terrible a complete mess would not use again very ubhappy pensioner will be making an official complaint

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Hi Doreen Thank you for taking the time to write a review and we value everyone's feedback. After our phone conversation where we invited you back into the salon for your second visit. I hope you left feeling happy with the result. Any more feedback please let me know Lorraine Salon Director

Great haircut and colour

Geraldine Crowther
17th Mar 2018
5.0
Appointment verified by iSalon Software

Nice, small, friendly hairdressers with considerate, kind staff.
Talented hairdressers, always been very happy with each cut. Listens well to what I wish for and I come away pleased with the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Geraldine x

Amazing service!

Vikkie Abbott
17th Mar 2018
5.0
Appointment verified by iSalon Software

Jenny was very friendly and knew exactly how I wanted my hair done. I am extremely pleased with the results!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, lovely meeting you

Fabulous and friendly

Dee Kiely
17th Mar 2018
5.0

A friend recommended this hair salon and it was coming up to my sister's wedding so needed a good cut and definitely a colour!! So on the advice of a friend rang and got an appointment ...I was glad of the friendly atmosphere as was a tad nervous felt like she listened and gave me some good advice on what colour to go for and even persuaded me to have a bit cut off which I hate having done ..I'm now on my 5th visit and always feel Fab after the cut and colour ..never feel rushed ..always chatty and friendly ..the dogs are great ?...I would recommend this hair salon to anyone looking for somewhere ??

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Dee x

Excellent

Anonymous
17th Mar 2018
5.0

Excellent and professional service.Very pleasant staff.Highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you for your review x

Amazing Service

Wendy Robertson
16th Mar 2018
5.0
Appointment verified by iSalon Software

This was my first visit after the hard decision to change hairdressers and I can say I wasn’t disappointed. Thank you to Danielle and Lorraine for a speedy (as requested) service, looking forward to my next visit already. ?

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Wendy x

Fantastic colour and cut

Anita Drummond
15th Mar 2018
5.0
Appointment verified by iSalon Software

Thankyou to lorraine for the great colour and cut again I love it always a great place to go to and feel so welcomed as usual see you again soon

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Anita x

Glad to have found this lovely ladies' salon

Tammy
9th Mar 2018
5.0
Appointment verified by iSalon Software

I hadn't had a haircut in over 9 months and my hair had lost its shape and bounce (I have curly hair prone to occasional frizz). I was impressed by HSH's opening hours and the information on the website so I made an appointment.

Lorraine was great from the moment the consultation started, giving lots of tips for my hair type and caring for the hair in addition to really listening to what I wanted. She recommended some great product types to try as well, without pushing salon only brands which might not have worked.

The cut was brilliant, lifting the whole style and creating volume and movement, while still keeping my length. I'd definitely go back in future. The salon also had a lovely homely atmosphere which was great to see.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Tammy, was lovely meeting you x

Fantasic

Anonymous
8th Mar 2018
5.0

I went today with my little girl to have her first haircut. The hairdresser Lorraine was fantastic and made the experience for emily amazing. We certainly will be back

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Lovely to meet Emily and enjoying her new hair products x

Hair colour

Margaret Sheraton
7th Mar 2018
5.0
Appointment verified by iSalon Software

Love the colour of my hair along with the added highlights

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Margaret x

Fantastic Results

Jodie Piper
3rd Mar 2018
5.0
Appointment verified by iSalon Software

I have been going to this salon for while now and have my hair done by Lorraine who always listen carefully to what I want manages to achieve the result I wanted.
I always feel so welcomed and looked after while I’m here (it’s a real treat!)
Highly recommend..

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Jodie x

First impressions count

Thea Lee
2nd Mar 2018
5.0
Appointment verified by iSalon Software

A lovely friendly welcome on this my first but not last visit. Danielle is an excellent stylist, and I’m very happy with the results. I’ve already booked my next appointment.
The coffee was good too!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Thea, was lovely meeting you x

Beautiful and elegant updo done by Jenny

Jabeen khan
27th Feb 2018
5.0

Jenny is a wonderful hairdresser highly talented, and professional with a beautiful bubbly personality. Really enjoyed my experience with her and loved the way she did my hair which was tailored around the make up, outfit and event. Lovely salon very friendly staff great atmosphere. Will be coming back and highly recommend to family and friends.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, was lovely meeting you x

Wash, cut and a good natter

Julia F
27th Feb 2018
5.0

A fully enjoyable experience with great results!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, it was lovely meeting you x

Miss

Jo Woods
24th Feb 2018
5.0
Appointment verified by iSalon Software

I had a good vibe from the phone call I made for my appointment the day before. and my first impressions of walking in to the salon was felt welcomed and they made me feel welcome in every way. I like the way they take a photo before and after as it's shows you how you look when you first walked in and that makes you feel special and you can see the full change at the end. I felt special when I walked out and I would recommend them to anybody. My other half love it. Even my two young children felt welcome and that may me even happier thank you so much ?

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, it was lovely meeting you x

Daughters new hairstyle

Kelly Beale
24th Feb 2018
5.0
Appointment verified by iSalon Software

Jasmine was and still is over the moon with her new hair! Friendly and warm welcome and great atmosphere. They really couldn't do more to make you feel at ease. Excellent prices, and we will continue to keep coming back.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, it was lovely meeting you x

Consultation Appointment

Gia Al Amleh
24th Feb 2018
5.0
Appointment verified by iSalon Software

Warm welcome friendly staff and very confident in demonstrating hair colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you x

BRILLIANT SERVICE!!!

Naomi
22nd Feb 2018
5.0
Appointment verified by iSalon Software

Friendly, professional and attentive service. Feel very relaxed and always pleased with results. Great value for money too!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Naomi x

Great experience

Dawn Manu
21st Feb 2018
5.0
Appointment verified by iSalon Software

Absolutely loved it! My hair looks great,will definitely be coming again! Xx

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, it was lovely meeting you x

Fab

Vanessa Fryer
17th Feb 2018
5.0
Appointment verified by iSalon Software

Never been disappointed, Lorraine is brilliant without the exorbitant prices

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Vanessa x

Hair appointment

Linda Bryant
10th Feb 2018
5.0
Appointment verified by iSalon Software

Really pleased with my haircut today with Lorraine, thank you. Five stars all round xxxxx

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Linda x

First time at the salon

Laura Healy
10th Feb 2018
5.0
Appointment verified by iSalon Software

A lovely overall experience. Great advice given on how to manage my hair and what’s best for me. I love my blow dry and so happy to have my health hair again. I’ll be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, it was lovely meeting you x

Great friendly service

Nicola Cope
6th Feb 2018
5.0
Appointment verified by iSalon Software

Fabulous place for a great hair raising experience. Such friendly staff. Very relaxed and calm. I was offered a drink when I went in. Had a most enjoyable hair wash and massage. Lorraine has a very professional and personal attitude with plenty of great advice on hair. I love all the decor in the hair dressers along with all the great quotes and pictures. I know a lot of people who visit this hair dressers they are very popular!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Nicola x

Classy updo

Cecilia Thomas
5th Feb 2018
5.0
Appointment verified by iSalon Software

Thank you Lorraine for creating a classy updo for my party. Everyone loved it and it lasted the night on the dance floor!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Cecilia x

Fabulous cut and colour

Leigh Baker
3rd Feb 2018
5.0
Appointment verified by iSalon Software

Just had a fabulous cut, colour and blow dry at High Street Hair. After having some bad hairdresser experiences in the past, it's a relief to have found a hairdresser I look forward to visiting. Jenny you're a genius, thank you for a lovely styling and all your great hair advice.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, it was lovely meeting you x

Very happy customer

Marie O'Sullivan
2nd Feb 2018
5.0

After deciding on a hair make over after having the same style for too long made an appointment at High Street Hair, very pleased with my restyle very welcoming and friendly listened to what Oliver wanted and did exactly that, so happy to have found such a great salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Marie x

Simply amazing

Cheryl W
2nd Feb 2018
5.0
Appointment verified by iSalon Software

A warm welcoming salon with first class care.
Thank you so much for my hair today no one can do it like Lorriane . Look forward to returning soon x

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Cheryl x

High street hair

Sandra Bloch
29th Jan 2018
5.0
Appointment verified by iSalon Software

Wonderful hairdo and service!

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Sandra x

High St hair

Sylvia
24th Jan 2018
5.0

Went in dishevelled came out feeling good.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you, it was lovely meeting you x

High St hair

Sylvia Sexton
24th Jan 2018
5.0
Appointment verified by iSalon Software

Very pleased, a good experience.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous as always

Lin Diaby
20th Jan 2018
5.0
Appointment verified by iSalon Software

Yet another fabulous haircut. I leave it way too long between cuts and Lorraine always sorts it out and makes me feels fab.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Lin x

Fantastic hair

Helen Romayne
19th Jan 2018
5.0
Appointment verified by iSalon Software

Jenny is a fantastic stylist the whole salon is great love love love my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Helen x

Happy hair

Michelle Aulsberry
19th Jan 2018
5.0
Appointment verified by iSalon Software

Really happy with all the advice I got given ..extremely happy with colour very friendly staff and atmosphere x

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Michelle x

Cut and colour

Linda Dyne
17th Jan 2018
5.0
Appointment verified by iSalon Software

Fantastic cut. Lovely atmosphere.

Service
Value
Result
Cleanliness
Atmosphere
Response from High Street Hair

Thank you Linda x