Response from House of Colour - Abbey
Hi Grace,
We are very sorry to hear that you are not fully satisfied with your recent haircut at our salon. We always strive to provide the best experience for our guests and we apologize that we missed the mark in your case.
Please know that our team of stylists are highly trained and experienced in dealing with all hair types, including curly hair. We understand that thinning out your hair was not your preference and we apologize for any miscommunication that may have occurred.
We value your feedback and would love the opportunity to make things right for you. Please feel free to reach out to us and we would be more than happy to make any necessary adjustments to your haircut.
Thank you for taking the time to share your thoughts with us. We hope to have the chance to show you the true quality of service that the team at House of Colour - Abbey is known for.
Best regards,
The team at House of Colour - Abbey