I was a walk in and although they couldnt do anything there and then i was offered an appointment 45 mins later. I was welcomed by Shellie and as i hadnt had a cut ( apart from a bodged home trim ) for at least 3 yrs my hair was a long mess....I walked out with hair about 3/4inches shorter and it felt a whole lot lighter. I was even complemented on my natural hair colouring. Wonderful service and I will certainly be a regular customer from now on.