I stopped by on the off chance and was warmly greeted by a gentleman who immediately went to see if they could accommodate me. I got a last minute appointment with Dawn for her final cut of the day. Dawn paid close attention to my brief and delivered to the brief. Dawn is clearly a very experienced hairdresser (having worked at Regis for many years) and has such a lovely approach and great customer service. I'm really pleased with the result and great experience.