Not for Curly Girls

Katey
6th Jan 2020
2.0
Appointment verified by Salon Iris Software

Whilst the staff were fairly friendly unfortunately I don't think they know how too treat curly hair. Conditioner was applied to the ends only but I am not convinced any was applied, it may have just been finger combing through, and I certainly didn't get a scalp massage which is my favourite part of a salon visit. Product wise the range used didnt suit my hair needs, I was expecting they would use the aveda curl range which I quite like or equivalent. I wasn't advised of what was used. I asked but just got the brand. The canopy of my hair was rubbed dry with a towel quite vigoursly as was the lengths a complete, no no for a curly girl. I was asked if I wanted my hair curly or straight, I wanted my curls too look fab. I got some kind of blow dried wave smothered in hairspray. I had too rewash & style my hair the following day as it had gone very frizzy and straw like too touch. The colour wasn't bad but was applied with straight hair in mind. It looked great on the day, not so good with my curls. Such a shame as I chose the salon based on reviews and products, just not the right place for curls.

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Response from James-Miller Hair

Thank you for your feedback and for speaking with me yesterday regarding this. i apologise your Visit wasn't up to our high standards and we will be having some training with the stylist involved for how to look after curly hair and to ensure our highest standards are met

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