I had the pleasure of having my hair cut by the lovely Jess, she is friendly, helpful and understanding and immediately put me at ease. Jess listened to what I wanted doing and offered great advice for when I go back to get my hair coloured. All the staff at the Salon are lovely and really friendly. When leaving this review there was not an option to put in Jess’s name hence the review being in Rihanna’s name. I am looking forward to going back soon and I can not recommend them highly enough. 5*
"Dear Paula,
Thank you so much for taking the time to leave such kind feedback about your experience at our salon. We are thrilled to hear that you had a wonderful time with our stylist Jess and that she was able to provide you with helpful and understanding service. We pride ourselves on creating a friendly and welcoming atmosphere for all our clients.
We're glad Jess listened to your needs and gave you some great advice for your next visit. We apologize for the issue with the name on the review and have since rectified it. We cannot wait to see you again and continue to provide you with 5-star service.
Thank you again for your recommendation and we appreciate your support!
All the best,
The team at Carter & Shields Hair and Beauty"
