I had my hair cut but was not happy on the length once I got home. I sent them an email requesting it to be done to my liking. They called me back immediately and asked me to come in straight away. They recut my hair to my liking and I am 100% and some more satisfied. Definitely am making glitterati my place to go for my hair. Have recommended my daughter who will be making appointment as well. In my opinion the best salon I have been to in years. Thank you glitterati for taking my insecurities and turning me into a stunner. ????