Unacceptable kids haircuts

Sarah Griffin
14th Aug 2023
3.0

I took both my girls (aged 4 and 2) in for haircuts this weekend based on a recommendation from a friend. I couldn’t be more disappointed. For my youngest, she had short hair and the sides are completely uneven (we’re talking almost and inch difference above her ear). My eldest has long straight hair, and was cut by *****. I’m no expert but that feels like it should be a basic cut. Again it is uneven across the length of hair, pretty materially. I fully appreciate kids don’t sit as still as adults but the result of those cuts is unacceptable. I’m disappointed I didn’t notice while I was in the salon but I was 100% focused on trying to keep them as still as possible. Won’t be returning.

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Response from Academy Salons Hersham

Dear Sarah

Thank you for spending your valuable time giving us your feedback.
We have tried calling you and left a message regarding your experience in our salon, please feel free to call us at your convenience so we can resolve this matter.

Best Wishes

Salv