I expected Jessie to work on my hair again after she canceled my appointment, but because she was busy, another stylist worked on my hair and I am not at all satisfied with her work, neither with the colour that I wanted, nor the way she brushed my hair, which was completely painful.
Although I am satisfied with Jesse's work but I prefer to find another salon for my hair next time.
Hello Shorough, I am so sorry you have had a bad experience in our salon I can only apologise, and I apologise for not being able to re schedule your appointment with Jess but due to being busy and you needing it asap it had to be with someone else, but that being said we are sad to hear you have come away very unhappy with your hair.
We value your loyalty to our salon and would like to offer you to return with an appointment with Jess when you are ready to do your colour free of charge? If you are happy to return please contact myself Wendy 07765408649 and I can arrange that for you in advance.
