I have been having my hair done at this salon for the best part of 3 years and have always been happy. Today though my colour was much darker than usual and I was disappointed.
Dear Annette,
Thank you for your honest feedback. It is our main aim to ensure that our clients leave the salon feeling happy and confident. We sincerely apologize that you were not happy with our service. We appreciate your loyalty and will do our absolute best to ensure this won't happen again.
Sincerest apologies,
Julia and Team
