I’m really not happy I was talked into having low lights to merge my roots I was my original colour would still show my hair is now brown.
Hi Sarah
I am really sorry to hear this. I understand you have not called the salon to explain, as we would be very happy to discuss this with you. Having spoken to the relevant stylist I am informed that you usually colour your hair yourself and was not happy with the result, your goal was to tone the ends down to blend your roots and it was discussed that it will feel darker to begin with. However if you are not feeling happy with the result we are very happy to take a look and rectify this for you, inline with our 7 day guarantee policy. I have arranged for someone to give you a call today, to see if we can get you booked in as soon as possible. Lisa
