I have been going to this salon forever and I have never reviewed but should have. Elaine is my stylist and I can honestly say she has looked after my (very thick, hard to handle) hair brilliantly, she instinctively knows what I will/will not suit and is a true professional. The staff are lovely and friendly, and I feel this salon gives a truly special service to everyone. Lisa does my nails and she definately is the queen of shellac. Love trying all the colours. Would recommend to anyone thats wants that feel good factor when you leave the salon.