Hadn't been in for 9 months due to... life. Toni immediately made me feel so welcome and relaxed. I used to feel nervous going to get my hair cut but not anymore. Toni is so lovely and very patient especially with all my erms and I'm not sure, and seems to have the ability to know exactly what I'm thinking for my hair! Love my fresh new do, my hair feels amazing and now looks so healthy. Can't recommend her highly enough.