My most recent visit was the weekend before Christmas; even though the salon was very busy the level of service was maintained regarding: welcome, consultation, shampooing, neck/shoulder massage, cut and finish. Chloe is always very professional; she cuts my hair just as I like it and she is friendly and sociable. I was very pleased with the result of my visit and it was a treat to have a complimentary glass of wind since it was the Festive Season.