On 12th April I had an appointment booked with Tony and Guy Alerton road. On a way to salon I've stucked in school run traffic and was late for my appointment for SIX minutes. When I came the told me that my appointment has been cancelled and somebody allready in the chair, if you want we can book you for next Friday... No-one even tried to ring me just cancel and that's it. My day was wasted all that journey to Alerton road who's is 30 miles for me was wasted. All of these because I was late for 6 minutes. Disgusting Now I need to book somewhere else as I am not coming back to Tony & Guy Alerton road.