Thank you

Miss KM
18th Oct 2023
4.0

I love the look in the whole and good experience at the salon, excellent customer service. Very welcoming and friendly staff.

Unfortunately all my highlights have brown colour on the ends so the bottom of the hair is very dark, where as there is a lot of blonde at the top. I will need to get the highlights improved next time. Slightly disappointed with that.

Great on the whole though my hair feels softer and healthier.

Service
Value
Result
Cleanliness
Atmosphere
Response from KH Hair Leicester

Dear KM,
Thank you for your kind words about the customer service in our salon. We're so glad you enjoyed your visit and it's wonderful to hear your hair feels softer and healthier.

We are sorry to hear that you have some dark brown colour on the ends of your highlights. We take pride in delivering quality results and we are disappointed that this hasn't been achieved this time around. We always strive to get it right and would welcome you back to rectify this.

Again, thank you for taking the time to review us.

Warm wishes,
The team at KH Hair Leicester