My stylist was Tara, who clearly loves her job there, and is expert at it. I had a perm - something a bit new for me Just the right mix of chat, and being left in peace to relax over the 2 hours it takes. Tara capably advised me on everything - her choice of roller size, cut, blow-dry know-how, aftercare of a perm, Kerastase sprays, colour care, how to pin up the sides if I wanted, for a different look. And we enjoyed the process. I recommend Tara.