Lovely cut as always.
I would if preferred to have been advised when booking a weekend appointment that prices for juniors are not at the reduced rate on a weekend as would have chosen a weekday appointment at a later date. Price was £45 instead of the usual £35 that we usually pay for both our boys.
It was abit if a shock to be honest as too late after the cut has been done. Really should have been advised before hand.
Hi Kelly,
Thanks for taking the time to share your feedback with us. We're glad to hear that you enjoyed your recent cut at our salon. We always strive to provide our clients with exceptional service and value for money.
We're sorry to hear that you were caught off guard by the price difference for a weekend appointment. We understand that this was not communicated to you beforehand, and we apologize for any inconvenience this may have caused. We will make sure to address this issue with our team to ensure that our clients are fully informed when scheduling appointments.
We hope this experience doesn't deter you from visiting us in the future. Our team looks forward to welcoming you back and providing you with the top-quality service that you deserve.
Best regards,
The Team at HOB Salons - Radlett
