Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.92
742 verified reviews
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Filter by rating

Appointment at the Salon

Claudia
30th Oct 2025
Team Member: Rhianna
4.5
Appointment verified by SaloniQ Software

Great experience at the salon today - professionalism and customer care at its best. Rhianna is a knowledgeable and skilled hairdresser in tune with custoner requirements and styling needs. My hair was coloured to the highest standard, styled and dried with great care. The whole experience was amazing from the moment I walked in to the end. Really recommend Elements.

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Response from Hair By Elements

Hi Claudia,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon today.

We appreciate your kind words about Rhianna's expertise and customer care. We take pride in our team's ability to not only meet but also exceed our clients' expectations. We are glad you were happy with the high-standard coloring, styling, and drying of your hair.

Our team at Hair By Elements strives to provide a welcoming and exceptional experience to each and every client. We are grateful for your recommendation and we look forward to seeing you again soon.

Warm regards,
The team at Hair By Elements.

Haircut review

Andrea Gibson
24th Oct 2025
Team Member: Jo
5.0

Another fantastic cut and blow dry by Jo. I always leave feeling very pleased with how my looks and get numerous compliments from my friends.

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Response from Hair By Elements

Hi Andrea, thanks so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had another great experience with Jo. Our team takes pride in making sure our clients leave feeling happy and confident with their hair. We're glad to hear that you've received compliments from your friends as well - there's no better feeling than a fresh cut and style that makes you feel fabulous. We appreciate your continued support and look forward to seeing you again soon! Stay fabulous! The team at Hair By Elements

Highly recommend

Sandra Curran
23rd Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

I’m really happy with my cut and colour. It looks and feels great. Rhianna and the team are always welcoming and friendly.

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Freshen up - colour and cut!

Julia Statham
22nd Oct 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always good chats to accompany rejuvenation of colour and style. Nice glass of bubbles too!

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Response from Hair By Elements

Hi Julia,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience at our salon and enjoyed both your hair transformation and the chat with our team. We always aim to make our clients feel relaxed and at ease during their visit.

We take pride in our services and we are glad that you also appreciated the complimentary glass of bubbles. It's always a pleasure to pamper our clients and make them feel special.

Thank you once again for choosing our salon. We are looking forward to seeing you again soon!

Best regards,

The team at Hair By Elements

Amazing service as well as a fantastic haircut!

Lisa Thurley
18th Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

Rhianna was fantastic! She understood the brief and met it 100%! Kind and friendly, opening the door for me to be relaxed and genuinely feel happy. The team, the moment I walked in, everyone was so friendly and welcoming, they made my day.

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Response from Hair By Elements

Hi Lisa,

Thank you so much for your lovely review! We are thrilled to hear that Rhianna provided excellent service and that you were able to relax and feel happy during your visit. Our team takes great pride in creating a friendly and welcoming environment for all our clients.

We look forward to seeing you again soon at Hair By Elements.

Best regards,
The team at Hair By Elements

Colour and cut

Paula Wescott
15th Oct 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

As always lovely to see Anastasia who makes me feel and makes me look my best fab colour and cut thankyou so much clever lady!🥰

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Response from Hair By Elements

Hi Paula, thank you so much for leaving us such a kind review! We're thrilled to hear that Anastasia did an amazing job on your color and cut. She truly is a talented stylist who always makes our clients look and feel their best. We can't wait to see you again and continue to provide you with top-notch services. Take care and thank you for choosing Hair By Elements! Warmly, the team at Hair By Elements

Amazing service as always!

Shereen Elshazly
14th Oct 2025
Team Member: Rhianna
4.5
Appointment verified by SaloniQ Software

Lovely late Tuesday evening appointment, I came in for a treatment, had a chat with the stylist and left happier than ever expected. Thank you

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Response from Hair By Elements

Hi Shereen,

We are so glad to hear that you enjoyed your late Tuesday evening appointment at our salon. We strive to provide exceptional treatments and leave our clients feeling happier than ever expected. We are happy to hear that our stylist had a chat with you and made your experience even more enjoyable. Thank you for taking the time to share your feedback with us.

We appreciate your support and we look forward to welcoming you back for another great experience. Have a wonderful day!

Warm regards,
The team at Hair By Elements

Perfect cut!

Julia Eldred
14th Oct 2025
5.0
Appointment verified by SaloniQ Software

Courtney cut and blow dried my hair beautifully. Very attentive and polite and chatty.

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Response from Hair By Elements

Hi Julia,

Thank you for taking the time to leave us a review. We are delighted to hear that Courtney provided you with a beautiful cut and blow dry. It is always our goal to make sure our clients feel comfortable and taken care of while in our salon. We appreciate your kind words about Courtney's attentive and polite nature. We strive to create a friendly and welcoming atmosphere for all our customers, and we are happy that you enjoyed chatting with her.

Thank you again for choosing our salon and for your lovely feedback. We hope to see you again soon.

Best wishes,
The team at Hair By Elements

Excellent

Rebecca Aldave
13th Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

She was perfect

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Response from Hair By Elements

Dear Rebecca,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a perfect experience at our salon. Our team works hard to provide exceptional service to all of our clients, and it is always a joy to know that we have succeeded.

We value your feedback and appreciate your support. We hope to see you again soon for another visit.

Sincerely,
The Team at Hair By Elements

Excellent

Rebecca Aldave
13th Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

She was perfect

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Response from Hair By Elements

Hi Rebecca,

Thank you so much for the kind words and taking the time to leave us a review. We are glad to hear that you had a positive experience with us and that our team was able to provide you with perfect service. We truly appreciate your support and we hope to see you again soon at Hair By Elements. Thanks again for choosing us!

Sincerely,
The team at Hair By Elements

Feeling fab

Sam Morris
11th Oct 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Thank you Hayley for making me feel and look lovely
Hair is totally hydrated and silk to touch after a long overdue appointment

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Response from Hair By Elements

Hi Sam,

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your visit at Hair By Elements. It is our utmost goal to make all of our clients feel and look their best.

We're glad that our stylist, Hayley, was able to help you achieve healthy and silky hair. Your satisfaction is our top priority, and we look forward to seeing you again for any future hair needs.

Thank you for choosing Hair By Elements, Sam. We truly appreciate your support and we'll continue striving to provide the best salon experience for all of our clients.

Best,
The team at Hair By Elements

Friendly staff, excellent hairdressing!

Elizabeth Read
9th Oct 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel was skilled and professional; she provided a personalised, considered service, and like all the staff at Elements Rachel was very friendly and welcoming. Thank you!

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Response from Hair By Elements

Hi Elizabeth,

Thank you for taking the time to leave us such a kind review. We are thrilled to hear about your positive experience with Rachel. We pride ourselves on our skilled and professional team here at Hair By Elements, and we are happy to hear that Rachel provided you with a personalized and considered service.

We are also glad that you found our staff to be friendly and welcoming. Providing a warm and inviting atmosphere for our clients is always a top priority for us. We are grateful for your support and we look forward to welcoming you back to our salon in the future.

Best regards,
The team at Hair By Elements

Birthday treat for myself

Anonymous
9th Oct 2025
5.0

Had a good experience was feeling a bit flat made me feel better getting my hair done feel I'm in good hands hair is in a lot better condition

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Response from Hair By Elements

Dear Valued Customer,

Thank you so much for leaving us a review! It brings us great joy to hear that you had a good experience at our salon and that your hair is now in better condition. Our team takes pride in providing top-notch services and ensuring that our clients leave feeling refreshed and rejuvenated. We are glad to know that we were able to make you feel better. Your satisfaction is our top priority, and we are honored to have been entrusted with your hair.

Thank you once again for choosing us. We look forward to seeing you soon and giving you another amazing hair experience.

Best regards,
The Team at Hair By Elements

Great service

Kelly
6th Oct 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I had cut and colour with Jo, as always great service, very knowledgeable and always gives me useful tips for my hair type.

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Response from Hair By Elements

Hi Kelly, thank you so much for leaving us a lovely review! We're thrilled to hear that you had a great experience with Jo and that she was able to provide you with useful tips for your hair type. We really appreciate your kind words about our service and Jo's expertise. We hope to see you again soon for your next cut and colour at Hair By Elements. Take care!
-The team at Hair By Elements

Styling

Jean Lawson
6th Oct 2025
Team Member: Ami
5.0
Appointment verified by SaloniQ Software

Ami , as always, does a perfect job on my difficult hair! Cut and blow dry.

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Response from Hair By Elements

Hi Jean, thank you so much for taking the time to leave us a review. We're so happy to hear that Ami was able to work her magic on your hair once again! We always strive to provide the best services for our clients and we're glad we were able to make you happy. We look forward to seeing you again soon for your next cut and blow dry. Take care! - The team at Hair By Elements.

Brilliant shiny new colour and cut

Cassie Fox
3rd Oct 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Amazing serious work needed on dry overgrown mop of hair .Anastasia worked a miracle! All the stylists are exceptional at Elements Thankyou again .

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Response from Hair By Elements

Dear Cassie,
Thank you so much for taking the time to leave us a review. We are delighted to hear that Anastasia was able to work her magic on your dry and overgrown hair. Our team at Hair By Elements takes great pride in delivering exceptional results and we are thrilled that you were happy with your experience.
We look forward to seeing you again soon.
Best wishes,
The team at Hair By Elements

Courtney great job

Sheila Wright
25th Sep 2025
5.0
Appointment verified by SaloniQ Software

Courtney as a trainee will make a fine hairdresser. She’s well on her way now. Thank you Courtney for understanding what my hair and giving me confidence

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Colour Cut n Blow dry

ND
23rd Sep 2025
Team Member: Rhianna
4.5
Appointment verified by SaloniQ Software

Amazing salon experience, Rihanna and her colleagues have consistently been great -friendly and constructive approach when giving advice. Thank you.

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Response from Hair By Elements

Hi ND,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had an amazing experience with us and that Rihanna and our team members were able to provide you with friendly and constructive advice. It is always our goal to make sure our clients feel comfortable and confident with their hair. Thank you for choosing us and we look forward to seeing you again!

Sincerely,
The team at Hair By Elements

Excellent

Kathryn Sandell
23rd Sep 2025
Team Member: Ami
5.0

The ladies were very friendly, my haircut is perfect I’m very happy

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Response from Hair By Elements

Hi Kathryn,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that our team made you feel welcome and that you're happy with your haircut. That's what we strive for at Hair By Elements - providing excellent service and a perfect hairdo for our clients. We're glad we could make that happen for you.

We look forward to seeing you again in the future. Thank you again for choosing Hair By Elements.

Warmly,
The team at Hair By Elements

Great experience

Savannah May
22nd Sep 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo was really lovely and spent a good amount of time trying to understand what I wanted. She was actually correcting a colour that I wasn’t happy with from a previous salon and she made sure to explain my options and test this to show me as much as she could with a strand test.

She took great care of me and my hair and it was a really enjoyable appointment. Everyone in the salon seemed lovely and helpful.

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Response from Hair By Elements

Hi Savannah May,

Thank you so much for your lovely review! We are thrilled to hear that Jo provided you with a positive experience at our salon. Our team takes great pride in ensuring that our clients feel understood and well-taken care of.

We understand how frustrating it can be to have a previous salon's color not turn out as expected, but we are happy to hear that Jo was able to correct it for you. It's also great to know that she took the time to explain your options and show you the results with a strand test.

We appreciate your kind words about our team and will make sure to pass them along. We hope to see you again soon and continue to provide you with enjoyable appointments.

Thank you again for choosing Hair By Elements!

Best,
The team at Hair By Elements

Fabulous

Lorna Yeadon
20th Sep 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

Had a perm, my hair was quite dry so struggled with it, their service to help me was superb. I felt awkward going back with an issue ( my hair was the issue not them) All sorted. So pleased with the service and kindness.

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Response from Hair By Elements

Hi Lorna, thank you for sharing your experience with us. We are glad to hear that our team provided you with superb service and helped solve the issue with your perm. We understand how difficult it can be to go back with an issue, but please know that we always strive to make sure our clients are happy with their hair. We are pleased that you are satisfied with our service and kindness. Thank you for choosing us and we hope to see you again soon! Best, The team at Hair By Elements

Cut and blow dry

Wendy Long
20th Sep 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Fantastic haircut as usual. Anastasia has the ability to make a haircut personal and professional. Thank you so much

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Response from Hair By Elements

Hi Wendy! Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had another fantastic haircut with Anastasia. We are so lucky to have such a talented stylist on our team who always delivers a personalized and professional experience for our clients. We truly appreciate your support and can't wait to see you again soon.
Best,
The team at Hair By Elements

Hair cut

Kevin Eldred
19th Sep 2025
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Everyone is friendly, have been using Elements for over 20 years always a lovely experience

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Response from Hair By Elements

Dear Kevin, thank you so much for taking the time to leave such a lovely review. We appreciate your continued loyalty as a customer of our salon for over 20 years! We are thrilled to hear that you always have a pleasant experience with us. Our team takes great pride in providing top-notch services and creating a friendly environment for all our clients. Thank you again for your kind words and for your continued support. We look forward to seeing you again soon at Hair By Elements. Best regards, the team at Hair By Elements.

Undecided

Diane Baker
18th Sep 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I had an appointment to discuss what I could do with my hair.
Jo was full of ideas and gave me confidence in making a change. It was also suggested that my hair would benefit from some prescription hair products.
I’m so pleased with all the help I received and have booked in for my hair appointment with Jo.

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Response from Hair By Elements

Hi Diane,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you had a positive and helpful consultation with our stylist Jo. We strive to provide our clients with new ideas and the confidence to make a change.

It's great to know that our recommendation for prescription hair products proved to be beneficial for you as well. We truly believe in using the best products for our clients to achieve the best results.

We are all looking forward to seeing you again for your hair appointment with Jo. If you have any questions or additional concerns, please don't hesitate to reach out to us.

Take care and see you soon!

The team at Hair By Elements

Amazing

Lucy Slatter
17th Sep 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Absolutely amazing as always! I’ve always had my hair coloured but since coming to elements it’s the best colour and finish I’ve ever had, wouldn’t go anywhere else and it’s such a lovely, friendly atmosphere! Cannot fault the entire experience and I’d recommend them time and time again!

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Response from Hair By Elements

Hi Lucy, thank you for leaving such a kind review. We're thrilled to hear that you had an amazing experience at our salon. It's always our goal to provide the best colour and finish for our clients and we're glad to know we achieved that with you. We pride ourselves on creating a friendly and welcoming atmosphere for everyone who comes through our doors. Thank you for choosing us and for recommending us. We look forward to seeing you again soon!
-The team at Hair By Elements

Haircut

Anonymous
10th Sep 2025
5.0

Its always a nice experience
Love being pampered by elements

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Response from Hair By Elements

Hi there,

Thank you so much for taking the time to leave us a review! We are thrilled that you had a nice experience at our salon. Our team is dedicated to providing our clients with a pampering and relaxing experience.

We appreciate your kind words and we look forward to welcoming you back in the future. Thank you for choosing our salon for your pampering needs.

Best,
The Team at Hair By Elements

Excellent

Jo French
9th Sep 2025
Team Member: Jo
4.5
Appointment verified by SaloniQ Software

I had a great experience with Jo
From my consultation to my appointment!
And the whole salon experience was Lovely... the Latte was a great extra and all the staff were really friendly.
The lady who did my skin test and booked my initial appointment was really informative and helpful.
Thank you Jo for making my hair look lovely.

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Response from Hair By Elements

Hi Jo French,

We are thrilled to hear that you had a great experience with us at Hair By Elements! It brings us joy to know that you felt valued and comfortable throughout your consultation and appointment. Our team takes pride in providing a lovely and inviting salon experience for all of our clients.

We are glad that you enjoyed our complementary latte and found our staff to be friendly. Our goal is to create a warm and welcoming atmosphere for our clients. We are also happy to hear that the lady who did your skin test and booked your appointment was informative and helpful.

Most importantly, we are honored to have had the opportunity to make your hair look lovely. Thank you for trusting us with your hair and for your wonderful review. We hope to see you again soon at Hair By Elements.

Best,
The team at Hair By Elements.

Fringe trim

Mary Bate
8th Sep 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

I think it was Ben. I came in for a fringe trim and he did exactly what I wanted. Very pleasant and chatty

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Box dye convert.

Sarah Day
8th Sep 2025
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Having dyed my hair at home for decades I really appreciated the time Kerry took to advise me about my colouring goals. I was delighted with the results today- just what I wanted! Thanks!

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Response from Hair By Elements

Hi Sarah,
Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you had a positive experience with Kerry and that she was able to help you achieve your desired hair color. Our team strives to provide personalized advice and services, and it's always great to know when our efforts are appreciated. We hope to see you again soon for your next hair appointment.
Best,
The team at Hair By Elements.

Amazing

Tracy Clarke
5th Sep 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always love seeing and talking to Ben. He’s such an amazing and knowledgeable stylist, I feel completely revamped and smiley after spending time getting my hair done by him! He’s a gem!

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Response from Hair By Elements

Hi Tracy, we are so happy to hear that you had a great experience with Ben at our salon. He truly is a gem and we are lucky to have him on our team. We strive to provide top-notch service and are glad to know that you felt completely revamped and happy after your visit. We appreciate your kind words and will make sure to pass them along to Ben. Thank you for choosing us and we can't wait to see you again! Best wishes, The team at Hair By Elements.

A professional and expert service

Sarah Paul
4th Sep 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

As usual, time, care and expertise is what you can expect from this hairdressing salon and all of the stylists. From their advice, products, luxurious setting, wonderful coffee to the occasional gin and tonic, it really is a treat to have your hair done here.

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Response from Hair By Elements

Hi Sarah,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you have consistently had a great experience with our salon and team. Your words truly mean a lot to us and we're happy to have provided you with exceptional service, from our advice and products to our luxurious setting and delicious coffee (and occasional gin and tonic!). We always strive to make sure our clients leave feeling pampered and satisfied with their hair.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon!

Warmly,
The team at Hair By Elements

Amazing colour

Louise Knight
3rd Sep 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

What can I say about Ben… he is truly wonderful. I frequently arrive with ideas and he always takes the time to work it through and find the best option. Never afraid to try new things. I always leave feeling fresh and new…

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Response from Hair By Elements

Dear Louise Knight,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful experience with Ben at Hair By Elements. We pride ourselves on having stylists who are skilled at working with clients to achieve their desired look, and we are glad to hear that Ben did just that for you.

We appreciate your trust in our team to try new things and always strive to provide a fresh look that leaves you feeling new and confident. It's reviews like yours that keep us motivated and passionate about what we do. Thank you for choosing us and we look forward to seeing you again at Hair By Elements.

Warmly,
The Team at Hair By Elements

Thank you!but a top man as well!

Wayne Cooper
30th Aug 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Thank you again! Bens not just a great hair dresser

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Response from Hair By Elements

Hi Wayne,

Thank you for your kind review! We are so happy to hear that you had a great experience with Ben as your stylist. Our team at Hair By Elements is dedicated to providing top-notch hair services and we are thrilled that it showed during your visit. We appreciate your support and hope to see you again soon!

Warmly,
The team at Hair By Elements.

Hair Colour and Blow Dry

Sharn Wood
27th Aug 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Lovely service! Wonderful care and treatments.

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Response from Hair By Elements

Hi Sharn Wood, thank you so much for your lovely review! We are glad to hear that you had a wonderful experience at our salon. Our team takes great pride in providing exceptional care and treatments to our clients. We appreciate your kind words and are grateful for your support. We look forward to seeing you again soon for another relaxing and rejuvenating visit. Take care!
The team at Hair By Elements

Fantastic!

Rosie Bryan
26th Aug 2025
Team Member: Anastasia
4.5

Fantastic!

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Response from Hair By Elements

Hi Rosie,

Thank you so much for your fantastic review! We are thrilled to hear that you had a great experience at our salon. Our team truly strives to provide the best service possible for our clients.

We are delighted that you were pleased with your visit and we hope to see you again soon! Thank you for choosing us for your hair needs.

Warmly,
The team at Hair By Elements

Visit to a salon

Belinda Back
20th Aug 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben is a talented/skilful stylist with great integrity who looks after his clients professionally and very passionate about his work. Look after Ben!

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Response from Hair By Elements

Hi Belinda,

Thank you so much for your lovely review! We are thrilled to hear that you had a positive experience with our stylist Ben. He is truly passionate about his work and always strives to provide professional and high-quality services to our clients. We will certainly make sure to pass along your kind words to him.

Thank you for being a valued client and for choosing our salon. We look forward to welcoming you back for your next visit.

Warmly,
The team at Hair By Elements

Melissa

Maureen Dunkley
20th Aug 2025
5.0
Appointment verified by SaloniQ Software

It is always a treat to see Melissa plus I always walk out from the hairdressers feeling good. Thank you Melissa. X

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Response from Hair By Elements

Hello Maureen, thank you so much for taking the time to leave such lovely feedback. We are thrilled to hear that you had a positive experience with Melissa at our salon. Our team takes pride in providing great services and it's always rewarding to hear that our clients leave feeling good. We appreciate your support and hope to see you again in the future. Have a wonderful day! Best, The team at Hair By Elements.

Lovely Anastasia

Gilly Sissens
13th Aug 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Anastasia is so lovely, she knows exactly what colour suits me and is a delight to talk to as well. 😊

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Response from Hair By Elements

Hi Gilly, thank you so much for leaving such a sweet review! We're thrilled to hear that Anastasia was able to find the perfect color for you and that you enjoyed chatting with her. We always strive to create a comfortable and friendly atmosphere for our clients. Thank you for choosing us and we can't wait to see you again soon! 😊 All the best, The team at Hair By Elements.

Fab as always

Anonymous
12th Aug 2025
5.0

Ben always makes me feel like million bucks ( and I get lots admin work done ✔️ ) Win win

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Response from Hair By Elements

Hi there!

Thank you so much for taking the time to leave such a kind review. We're thrilled to hear that Ben made you feel like a million bucks during your visit to our salon.

We are also glad that you were able to get some work done while getting pampered, that's definitely a win-win situation! We appreciate you choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Hair by Elements

Wonderful

Stephanie Newcomb
12th Aug 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I went in early this morning for a fringe trim and Jo saw me straight away and made me look human again Jo and another girl - short blond hair with lots of tattoos made me feel so welcome - thank you

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Response from Hair By Elements

Hi Stephanie,

Thanks for leaving such a wonderful review for our salon. We are glad to hear that Jo took care of your fringe and made you feel human again. Our team at Hair By Elements takes great pride in providing excellent services to our clients and making them feel comfortable and welcome. We're happy that Jo and the other girl with short blond hair and tattoos made you feel at home during your visit. We appreciate your patronage and hope to see you again soon.

Warmly,
The Team at Hair By Elements

⭐️⭐️⭐️⭐️⭐️

Anonymous
11th Aug 2025
5.0

I'm very satisfied, Jo was professional and very nice from the beginning. Highly recommended and will definitely visit you again. 👍

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Response from Hair By Elements

Dear valued customer,

Thank you for taking the time to leave us a review. We are glad to hear that you had a satisfactory experience during your visit with Jo. Our team strives to provide professional and friendly service to all of our clients, and it's wonderful to know that Jo exceeded your expectations.

We truly appreciate your recommendation and look forward to welcoming you back to our salon in the future. Please don't hesitate to reach out to us if you have any further feedback or questions.

Sincerely,
The team at Hair by Elements

Color and extensions

Madeleine Black
11th Aug 2025
Team Member: Ami
5.0
Appointment verified by SaloniQ Software

Ami is an amazing colorist, working to create the perfect tones for my skin and adapts color variations for changing seasons

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Response from Hair By Elements

Hi Madeleine, Thank you so much for taking the time to leave us a review. We're thrilled to hear that Ami did an amazing job with your hair color! We take pride in adapting color variations for changing seasons to suit our clients' needs. We hope you continue to love your look and we look forward to seeing you again soon! Best, The team at Hair By Elements

The Best

Lynne Robbins
9th Aug 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Always look forward to going to Elements. Everyone so friendly and make you so welcome. Rachel knows exactly what my requirements are without even asking. Now that is a good hairdresser.

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Response from Hair By Elements

Hi Lynne,

Thank you so much for your kind review! We are thrilled that you always enjoy your visits to our salon. Our team strives to make every client feel welcome and comfortable during their visit.

We are so glad that Rachel was able to exceed your expectations and provide you with the perfect hair services without even having to ask. That's the mark of a truly skilled hairdresser!

Thank you for choosing our salon for your hair needs and we look forward to seeing you again soon!

Sincerely,
The Hair By Elements team

Gone short

Jennifer Green
9th Aug 2025
Team Member: Rachel
4.5
Appointment verified by SaloniQ Software

Once again Rachel has been a magician with my terrible mop.
This time we have gone short short and I LOVE it.
I should have done this weeks ago
She always listens to what I want and comes up with the goods
Besides which, she is a lovely person

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Response from Hair By Elements

Hi Jennifer,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that Rachel worked her magic on your hair and that you love your new short hairstyle. We're glad you finally took the plunge and we're even happier to know that Rachel listened to your preferences and delivered the perfect result for you.

At Hair By Elements, we truly care about not only the end result but also the overall experience. We're happy to have such a talented and kind stylist on our team like Rachel. We hope to see you again soon for your next hair transformation!

Best regards,
The team at Hair By Elements

Mrs

Anonymous
4th Aug 2025
5.0

Jo is amazing and always does a fantastic job of my hair I would not go to anyone else

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Response from Hair By Elements

Dear reviewer, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Jo continues to impress you with her skills and talents. We strive to provide top-notch services for all of our clients and we are so happy to know that we have met your expectations. We appreciate your loyalty and trust in our salon and we look forward to seeing you again soon. Thank you for choosing us and for being a part of the Hair By Elements family. Regards, The Hair By Elements Team

Very pleased

Carl Harvey
4th Aug 2025
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane listened to my input and did an excellent job.

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Response from Hair By Elements

Hi Carl! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team and that Shane did an excellent job on your hair. We are always grateful for customer input and strive to make sure every client is happy with their results. We hope to see you again soon for your next hair appointment. Take care!
Best,
The team at Hair By Elements

Great experience!

Alison Burgess
27th Jul 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo was lovely as always. Colour is fab. Jo always does a great job with my hair & takes time to discuss what's best every visit and makes sure I'm happy with everything. Jo is warm, friendly and chatty. Everyone in the salon is so nice!

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Response from Hair By Elements

Hi Alison,

Thank you for taking the time to leave such a wonderful review for Jo and our salon. We are thrilled to hear that you had a lovely experience and are happy with your fabulous colour! Our team at Hair By Elements always strives to make sure all our clients feel welcomed and comfortable during their visits. We're glad that Jo takes the time to discuss your hair needs and ensures your satisfaction. We truly appreciate your kind words and we look forward to seeing you again soon.

Warm regards,

The team at Hair By Elements

Excellent as always!

Ramesh Sadhwani
24th Jul 2025
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Warm, friendly and welcoming and a true Pro stylist!

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Response from Hair By Elements

Hi Ramesh,

Thank you so much for your kind words and positive review! We are thrilled to hear that you had such a great experience with us at Hair By Elements. Our team strives to create a warm and welcoming environment for all our clients and we are happy to hear that you felt that during your visit.

We take great pride in our stylists and are pleased that you were impressed with their skills and professionalism. We are always here to provide top-quality services and we are so grateful that you chose us.

Thank you again for your wonderful review. We look forward to seeing you again soon at Hair By Elements.

Best,
The team at Hair By Elements

A lovely cut.

Sheila Wright
24th Jul 2025
5.0
Appointment verified by SaloniQ Software

I have had my hair cut by Courtney, the trainee. I have had my hair cut by Courtney for her assessment and I couldn’t have been more happy with my cut. She was lovely and all the while she was watched/taught by a professional stylist who showed her what to do when she felt Courtney could do with it at the time. Courtney with the help of the staff at Elements will be a wonderful hairdresser . I am really pleased with my cut.

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Response from Hair By Elements

Hi Sheila,

Thank you so much for taking the time to leave us such a great review! We're happy to hear that you had a positive experience with Courtney during your recent visit. It's always a pleasure to see our trainees learn and grow with the guidance of our professional stylists. We know Courtney will make a fantastic hairdresser with the support of our team at Hair By Elements. We're glad to hear that you're pleased with your cut and we look forward to seeing you again soon!

Best regards,
The team at Hair By Elements

Wonderful experience

Sue Jinks
19th Jul 2025
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Shane was friendly, professional, polite, knowledgeable and was very considerate when moving the table top mirror to ensure I could always see him when chatting. Shane also ensured he was gentle with my hair checking I was ok, and aswell as making me cups of tea, he even bought me a packet of crisps. I was really happy with the results of the Aura smoothing treatment and will be returning to Hair by Elements and recommending them to my friends and family.

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Response from Hair By Elements

Dear Sue,

Thank you so much for taking the time to write such a kind review. We are thrilled to hear that you had a great experience at our salon with Shane. Our team strives to make sure every client feels comfortable, and it's wonderful to know that Shane's professionalism and thoughtfulness stood out to you. We're also glad to hear that you're happy with the results of your Aura smoothing treatment.

We truly appreciate you recommending Hair By Elements to your friends and family. Your satisfaction means the world to us and we look forward to seeing you again soon.

Warmly,
The Team at Hair By Elements