Hair By Elements

26 South Street, Bishop's Stortford, Hertfordshire, CM23 3AT

About us

Our clients tell us we are the best hair & beauty salon in Hertfordshire because of the high-quality services and excellent level of customer service they receive each time they visit.

We’ve been in business for more than 40 years and have been open in Bishop’s Stortford since 2003. We also have a fantastic sister business, The Skin Clinic at Urban Spa in Devoils Lane, Bishop's Stortford, which focuses solely on fabulous spa & beauty treatments.

Never one to stand still, we re-launched and reinvented our hair salon as Hair by Elements in 2018, creating a fun, friendly and family atmosphere at our salon in South Street.

We have moved into a three-storey building next door to our old salon and now have hair services on the ground floor, with a Nails Lounge, Tattoo Studio and hairdresser training area on the floors above.

Our hair colour area has also been hugely enhanced with a unique colour table. This means you no longer have to sit and look at yourself in a mirror while your hair colour is developing but can relax around the table (where you can even charge up your phone, tablet or other mobile devices).

As our clients know, we care hugely about the community in which we live and work so we have worked with local businesses wherever possible and have also done our bit for the environmnent, installing mainly LED lights.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 10:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 18:00
Sunday Day of Rest

Services

Hair

Reviews

4.92
769 verified reviews
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Filter by rating

Perm

Gill Slater
30th Dec 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo was lovely, really friendly. She talked through what I could expect from the perm given my length of hair and the size curlers that needed to be used. Explained each step and did a fantastic job.
I’m really happy with the result and will definitely be going back to her in the future.
Thank you Jo x

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Response from Hair By Elements

Hi Gill,

Thank you so much for leaving us such a lovely review about Jo! We are thrilled to hear that she did a fantastic job on your perm and that you had a great experience at our salon. Jo is a valuable member of our team and we are lucky to have her.

We are glad that Jo took the time to explain each step to you and ensure you had a clear understanding of what to expect. We are also happy to hear that you are pleased with the end result and that you will be returning to us in the future.

We appreciate your business and look forward to seeing you at our salon again soon!

Best wishes,
The team at Hair By Elements

Fantastic!

Anonymous
29th Dec 2025
5.0

Fantastic as usual! Jo takes the time to listen ,is always polite and friendly

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Response from Hair By Elements

Hi there,

Thank you so much for your lovely review! We are thrilled to hear that you had a fantastic experience at our salon. We strive to provide exceptional services to all of our clients, and we're glad that you felt listened to and well taken care of by Jo.

We appreciate your kind words about our polite and friendly atmosphere. Our team at Hair By Elements always aims to create a welcoming and enjoyable environment for our clients. We look forward to seeing you again soon for your next appointment.

Best regards,
The team at Hair By Elements

5 star Again

Tina Gibbons
21st Dec 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always good going here, a lovely friendly atmosphere. Showed Ben a photo for a new hairstyle and I walked out with my hair looking exactly the same. Thank you x

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Response from Hair By Elements

Hi Tina! Thank you so much for your kind words and for choosing our salon for your hair needs. We're thrilled to hear that you enjoyed our friendly atmosphere. We always strive to create a welcoming environment for all our clients.
We apologize for your experience with your new hairstyle. Our team at Hair By Elements always aims to deliver the best results, and we're sorry that we missed the mark this time. Please feel free to come back to the salon, and we'll be more than happy to fix it for you. Thank you again for your feedback, and we hope to see you soon!
Best,
The Team at Hair By Elements

Perfection

Briony Humphreys
20th Dec 2025
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

I am so happy with my new cut and the way it was styled. Thank you, Shane!

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Response from Hair By Elements

Dear Briony,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you are happy with your new cut and the styling done by Shane. We strive to provide our clients with exceptional service and we are glad to hear that your experience with us was a positive one.

We will be sure to pass along your kind words to Shane. We greatly appreciate your support and we look forward to seeing you again soon!

Best regards,
The team at Hair By Elements

Exceptional service

Lucy Slatter
18th Dec 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa is exceptional everytime! I love having my hair done - the cut, colour and finish are all exactly how I want them. It’s so brilliant having a hair dresser you trust that much and who always puts the time in and attention to detail. I’d recommend Melissa to everyone!

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Response from Hair By Elements

Hi Lucy,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience with Melissa at Hair By Elements. It's wonderful to know that she consistently delivers exceptional results with your haircuts, color, and finish - exactly as you want them. We couldn't agree more that having a trusted and detail-oriented hairdresser is truly a blessing. Thank you for recommending Melissa to others, we truly appreciate it. We look forward to seeing you again soon at Hair By Elements for your next appointment.

Best regards,

The team at Hair By Elements

Mrs

Jean Lawson
15th Dec 2025
Team Member: Ami
5.0
Appointment verified by SaloniQ Software

Ami is very attentive and always does a brilliant job of my difficult hair!

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Response from Hair By Elements

Hi Jean,

Thank you for taking the time to leave a review. We are thrilled to hear that Ami was able to give you a great experience at our salon. We pride ourselves on providing attentive and skilled services to all of our clients. Rest assured, we will pass on your kind words to Ami.

We are always working hard to make sure our clients leave feeling happy and confident with their hair. We appreciate your support and hope to see you again soon at Hair By Elements.

Best,
The team at Hair By Elements

Excellent as always

Lisa Wilkins
14th Dec 2025
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Always so pleased with my haircut . Shane is not only an excellent hairdresser who gets exactly what you mean even when you can’t really explain but he is also the nicest human being and I always get a lovely cup of tea and a biscuit too ☺️

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Response from Hair By Elements

Hi Lisa,

Thank you for taking the time to leave such a kind review for our salon. We are so happy to hear that you are always pleased with your haircuts with Shane. We pride ourselves on having a team of talented and friendly hairdressers who truly listen to their clients.

We couldn't agree more that Shane is an excellent hairdresser and a lovely human being. We are glad that he always manages to understand exactly what you want, even when it's hard to explain. And what's a visit to our salon without a refreshing cup of tea and a sweet treat? We are glad you enjoy these little bonuses.

We look forward to seeing you again and providing you with the same top-notch service. Thank you again for your support.

Warm regards,

The team at Hair By Elements

Better than Mayfair!

Simone Berney
9th Dec 2025
Team Member: Rhianna
4.5
Appointment verified by SaloniQ Software

Just beyond, gets the mission every time. Just fantastic.

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Response from Hair By Elements

Hi Simone,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience at our salon. We strive to provide excellent services and it is wonderful to know that we were able to exceed your expectations.

We appreciate your kind words and we look forward to welcoming you back soon. Our team at Hair By Elements is always here to provide you with the best hair services possible. Thank you again for your support!

Best regards,
The team at Hair By Elements

Great

Josie Wilkin
8th Dec 2025
5.0
Appointment verified by SaloniQ Software

Brilliant, good availability, listened and very friendly. Good value for money

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Response from Hair By Elements

Hi Josie,

Thank you so much for leaving us a review. We are thrilled to hear that you had a brilliant experience at our salon. Our team takes pride in providing excellent service and we are glad that you found us friendly and accommodating. We always strive to listen to our clients and we are delighted that you felt heard.

Thank you also for mentioning our good value for money. We understand the importance of providing quality services at reasonable prices and we are happy to know that this was reflected in your visit.

We appreciate your feedback and cannot thank you enough for choosing our salon. We look forward to welcoming you back soon.

Best,
The Team at Hair By Elements

Hair cut and colour

Manjit Basuita
4th Dec 2025
Team Member: Ben
4.5
Appointment verified by SaloniQ Software

Excellent all around

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Response from Hair By Elements

Hi Manjit,

Thank you for taking the time to leave such a positive review for our salon. We are so happy to hear that you had a great experience with us. Our team always strives to provide excellent service and it means a lot to us when our efforts are appreciated.
We look forward to welcoming you back to our salon again soon.

Best,
The team at Hair By Elements

Hair cut and colour

Manjit Basuita
4th Dec 2025
Team Member: Ben
4.5
Appointment verified by SaloniQ Software

Excellent all around

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Brilliant

Gaynor Purkiss
4th Dec 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Ben is the business. He is great fun and makes the whole experience a joy.

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Response from Hair By Elements

Hi Gaynor! Thank you so much for your kind review. We are thrilled to hear that Ben made your experience at our salon enjoyable. Our team always strives to provide a fun and welcoming atmosphere for our clients. We hope to see you again soon!
Warm regards,
The team at Hair By Elements

Haircut review

Sarah
29th Nov 2025
Team Member: Shane
5.0

Lovely haircut and great stylist.

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Response from Hair By Elements

Hi Sarah, thank you so much for your kind words! We are thrilled to hear that you had a lovely experience with our stylist and that you are happy with your haircut. We take great pride in providing our clients with excellent service and we are grateful for your feedback. Our team at Hair By Elements is committed to making sure you walk out of our salon feeling and looking your best. Thank you for choosing us and we look forward to seeing you again soon. Take care!
Team at Hair By Elements

Root Tint

Cathy Mclornan
26th Nov 2025
Team Member: Kerry
5.0
Appointment verified by SaloniQ Software

Appt straight from long day at wotk. Tired. Greeted with warmth, chat and a much needed coffee. Coming to Elements is like going to see friends, but leaving with gorgeous hair!

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Response from Hair By Elements

Hi Cathy, we're so happy to hear that you felt welcomed and at ease during your appointment with us at Hair By Elements after a long day at work. Our team always strives to create a friendly and cozy atmosphere for our clients. We're glad we were able to add a little boost to your day with a warm greeting, chat and a much-needed coffee. We pride ourselves on not only providing great haircuts but also building strong, lasting relationships with our clients. Thank you for your lovely review, it means a lot to us. We hope to continue being your go-to place for fabulous hair. Take care from the team at Hair By Elements.

Amazing

Susan Liddiatt
26th Nov 2025
5.0

Warm & welcoming, very pleased with my cut & blow dry as always by Shane

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Response from Hair By Elements

Hi Susan,

We are so glad to hear that you had a warm and welcoming experience at our salon and that you were pleased with your cut and blow dry by Shane. It is always our goal to provide exceptional service to our clients.

Thank you for taking the time to leave us such a lovely review. We truly appreciate your support and hope to continue exceeding your expectations in the future.

Wishing you a great day ahead!

Kind regards,
The team at Hair By Elements

Perm

ND
18th Nov 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

Great work Rhianna thank you 😄

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Response from Hair By Elements

Hi ND,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Rhianna. We'll be sure to pass along your kind words to her.

We hope to see you back at our salon again soon!

Best,
The team at Hair By Elements

Fantastic experience

Dawn Wise
12th Nov 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

As always an amazing experience with Anastasia today - Anastasia is so personable and friendly I was so looked after - My hair feels and looks amazing - would highly recommend her ♥️⭐️

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Response from Hair By Elements

Dear Dawn,
Thank you for taking the time to leave such a lovely review about your experience with Anastasia at our salon. We are thrilled to hear that you had an amazing time and felt well taken care of during your visit. We strive to provide exceptional service to all our clients and it's wonderful to hear that we met your expectations. The team at Hair By Elements takes great pride in making sure our customers leave feeling satisfied and happy with their hair.
Thank you for recommending Anastasia and our salon, it means a lot to us. We can't wait to see you again for your next hair appointment.
Best wishes,
The team at Hair By Elements.

Cut an re-style

Jenny Davies
11th Nov 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

I've been seeing Ben for nearly 50 years ! Always a good experience A* as usual

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Response from Hair By Elements

Dear Jenny, thank you for taking the time to leave us such a lovely review! We are so grateful to have had the opportunity to provide you with 50 years of quality service at Hair By Elements. We are delighted to hear that you always have a good experience with Ben. We strive to maintain a high standard of service and it's great to know that we have met your expectations. Your A* rating means a lot to our team and we look forward to seeing you again soon! Stay amazing, The team at Hair By Elements.

AMAZING

Jamie Roberts
8th Nov 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

I would like to say a huge thank you to Anastasia, Courtney and Ami, they have helped me feel so special and amazing on the run up to my wedding and the glow up! My hair has been transformed it’s just stunning the colour and length, I have never felt more comfortable, they have also given me confidence, I will never forget it, I look forward to my wedding day with Anastasia and Courtney 💞💞

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Response from Hair By Elements

Dear Jamie Roberts,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that our team members Anastasia, Courtney, and Ami were able to help you feel special and confident during your wedding preparations. It makes us happy to know that you are pleased with your hair transformation and that you are looking forward to your big day with Anastasia and Courtney.

We truly appreciate your support and we are grateful to have been a part of your beauty journey. Please do not hesitate to visit us again for all your hair needs. Wishing you a magical wedding day!

Warmly,
The team at Hair By Elements

Colur and cut

Mrs Aylin Demirdag
8th Nov 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Amazing

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Response from Hair By Elements

Dear Mrs Aylin,

Thank you so much for leaving such a kind review! We are delighted to hear that you had an amazing experience with us at Hair By Elements. We pride ourselves on providing exceptional service to our valued customers and we are thrilled to know that we were able to exceed your expectations.

Looking forward to seeing you again soon!

Best regards,

The team at Hair By Elements

Cut and blow dry

Sally Thurley
8th Nov 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

Thank you for your guidance, care and the relaxing experience, it was amazing to have a stylist that gave me reassurance what was the best style that would be best to enhance my face

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Response from Hair By Elements

Hi Sally,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon. Our team always strives to provide our clients with the best guidance and care possible. We are glad that you felt relaxed and reassured during your appointment. Thank you for trusting us to enhance your face with the best style for you.

We hope to see you again soon for another pampering experience.

Warm regards,

The team at Hair By Elements.

Brilliant colour by Anastasia

Anonymous
7th Nov 2025
5.0

Absolutely amazing results today. As ever, Anastasia impresses and leaves me feeling a million dollars !

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Highlights t section.

Michaela J Cox
7th Nov 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Hayley is so amazing. So welcoming enthusiastic, bubbly and kind. I had such an amazing experience. Back to my Beautiful blonde colour. Thank you so much Hayley and for looking after me. I will be back in January for some more highlights

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Response from Hair By Elements

Hi Michaela J Cox,

Thank you so much for taking the time to leave such kind words about Hayley! We're so glad to hear that your experience with us was amazing and that you love your beautiful blonde color. We agree that Hayley is an amazing stylist who always goes above and beyond to ensure her clients are taken care of.

We can't wait to have you back in January for some more highlights. It's always a pleasure to have you at our salon. See you soon!

Best,
The team at Hair By Elements

Wonderful Ben!

Mandy Atkinson
7th Nov 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always a pleasure to see Ben. He went above and beyond, to accommodate the need to make a change to my appointment, and fitted me in to his lunch hour.

Thanks so much xxx

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Response from Hair By Elements

Dear Mandy,

Thank you for taking the time to leave a review for Ben! We are so glad to hear that your experience at Hair By Elements was a positive one. Our team always aims to go above and beyond for our clients, so it's great to know that Ben was able to accommodate your change in appointment and fit you in during his lunch hour.

We truly appreciate your kind words and we will make sure to pass them along to Ben. We can't wait to see you again soon and give you the same level of service that you have come to expect from our salon.

Warmly,

The team at Hair By Elements

Hair cut my daughter and me

Carmen Diana Ilie
5th Nov 2025
Team Member: Kerry
5.0

The staff was very nice and polite and we like the hair cut

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Response from Hair By Elements

Hi Carmen Diana Ilie,

Thank you so much for taking the time to share your thoughts about your recent visit to our salon. It makes us truly happy to hear that you had a positive experience with our staff and were pleased with your hair cut.

Our team takes great pride in providing exceptional service to our clients, and we are always thrilled to receive such kind words. We hope to have the pleasure of welcoming you back to our salon in the future.

Best regards,

The team at Hair By Elements

Fringe

Paula Ledain
3rd Nov 2025
5.0
Appointment verified by SaloniQ Software

Can’t remember the ladies name. But did a good job of my fringe

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Response from Hair By Elements

Hi Paula,

We're so glad to hear that you were happy with the job done on your fringe at our salon. Thank you for taking the time to leave this lovely review. We strive to provide excellent service to all of our clients and we're thrilled to hear that we were able to meet your expectations.
We appreciate your support and we look forward to welcoming you back to Hair By Elements in the future.

Best regards,
The Team at Hair By Elements

Love the new dtyle

Fiona Mettrick
3rd Nov 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo discussed my hair and discovered exactly how I wanted my hair. She cut it accordingly. I’m delighted with the result.

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Response from Hair By Elements

Hi Fiona,
Thank you for taking the time to share your experience at our salon. We are thrilled to hear that Jo was able to understand your desired hairstyle and gave you a result that you are delighted with. Customer satisfaction is our top priority, and we are happy to know that Jo met your expectations.
If you ever need any further hair services, please don't hesitate to reach out to us. We would be more than happy to have you back at our salon.
Take care and have a great day!
The team at Hair By Elements

Appointment at the Salon

Claudia
30th Oct 2025
Team Member: Rhianna
4.5
Appointment verified by SaloniQ Software

Great experience at the salon today - professionalism and customer care at its best. Rhianna is a knowledgeable and skilled hairdresser in tune with custoner requirements and styling needs. My hair was coloured to the highest standard, styled and dried with great care. The whole experience was amazing from the moment I walked in to the end. Really recommend Elements.

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Response from Hair By Elements

Hi Claudia,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon today.

We appreciate your kind words about Rhianna's expertise and customer care. We take pride in our team's ability to not only meet but also exceed our clients' expectations. We are glad you were happy with the high-standard coloring, styling, and drying of your hair.

Our team at Hair By Elements strives to provide a welcoming and exceptional experience to each and every client. We are grateful for your recommendation and we look forward to seeing you again soon.

Warm regards,
The team at Hair By Elements.

Haircut review

Andrea Gibson
24th Oct 2025
Team Member: Jo
5.0

Another fantastic cut and blow dry by Jo. I always leave feeling very pleased with how my looks and get numerous compliments from my friends.

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Response from Hair By Elements

Hi Andrea, thanks so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had another great experience with Jo. Our team takes pride in making sure our clients leave feeling happy and confident with their hair. We're glad to hear that you've received compliments from your friends as well - there's no better feeling than a fresh cut and style that makes you feel fabulous. We appreciate your continued support and look forward to seeing you again soon! Stay fabulous! The team at Hair By Elements

Highly recommend

Sandra Curran
23rd Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

I’m really happy with my cut and colour. It looks and feels great. Rhianna and the team are always welcoming and friendly.

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Response from Hair By Elements

Hi Sandra! Thank you so much for your positive review of your experience at our salon. We're glad to hear that you're happy with your cut and color and that it looks and feels great. Our team, especially Rhianna, works hard to provide a welcoming and friendly atmosphere for all our clients. We're happy to have met your expectations and we hope to see you again soon! Thank you for choosing Hair By Elements for your hair needs. Take care! - The Team at Hair By Elements

Freshen up - colour and cut!

Julia Statham
22nd Oct 2025
Team Member: Ben
5.0
Appointment verified by SaloniQ Software

Always good chats to accompany rejuvenation of colour and style. Nice glass of bubbles too!

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Response from Hair By Elements

Hi Julia,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience at our salon and enjoyed both your hair transformation and the chat with our team. We always aim to make our clients feel relaxed and at ease during their visit.

We take pride in our services and we are glad that you also appreciated the complimentary glass of bubbles. It's always a pleasure to pamper our clients and make them feel special.

Thank you once again for choosing our salon. We are looking forward to seeing you again soon!

Best regards,

The team at Hair By Elements

Amazing service as well as a fantastic haircut!

Lisa Thurley
18th Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

Rhianna was fantastic! She understood the brief and met it 100%! Kind and friendly, opening the door for me to be relaxed and genuinely feel happy. The team, the moment I walked in, everyone was so friendly and welcoming, they made my day.

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Response from Hair By Elements

Hi Lisa,

Thank you so much for your lovely review! We are thrilled to hear that Rhianna provided excellent service and that you were able to relax and feel happy during your visit. Our team takes great pride in creating a friendly and welcoming environment for all our clients.

We look forward to seeing you again soon at Hair By Elements.

Best regards,
The team at Hair By Elements

Colour and cut

Paula Wescott
15th Oct 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

As always lovely to see Anastasia who makes me feel and makes me look my best fab colour and cut thankyou so much clever lady!🥰

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Response from Hair By Elements

Hi Paula, thank you so much for leaving us such a kind review! We're thrilled to hear that Anastasia did an amazing job on your color and cut. She truly is a talented stylist who always makes our clients look and feel their best. We can't wait to see you again and continue to provide you with top-notch services. Take care and thank you for choosing Hair By Elements! Warmly, the team at Hair By Elements

Amazing service as always!

Shereen Elshazly
14th Oct 2025
Team Member: Rhianna
4.5
Appointment verified by SaloniQ Software

Lovely late Tuesday evening appointment, I came in for a treatment, had a chat with the stylist and left happier than ever expected. Thank you

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Response from Hair By Elements

Hi Shereen,

We are so glad to hear that you enjoyed your late Tuesday evening appointment at our salon. We strive to provide exceptional treatments and leave our clients feeling happier than ever expected. We are happy to hear that our stylist had a chat with you and made your experience even more enjoyable. Thank you for taking the time to share your feedback with us.

We appreciate your support and we look forward to welcoming you back for another great experience. Have a wonderful day!

Warm regards,
The team at Hair By Elements

Perfect cut!

Julia Eldred
14th Oct 2025
5.0
Appointment verified by SaloniQ Software

Courtney cut and blow dried my hair beautifully. Very attentive and polite and chatty.

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Response from Hair By Elements

Hi Julia,

Thank you for taking the time to leave us a review. We are delighted to hear that Courtney provided you with a beautiful cut and blow dry. It is always our goal to make sure our clients feel comfortable and taken care of while in our salon. We appreciate your kind words about Courtney's attentive and polite nature. We strive to create a friendly and welcoming atmosphere for all our customers, and we are happy that you enjoyed chatting with her.

Thank you again for choosing our salon and for your lovely feedback. We hope to see you again soon.

Best wishes,
The team at Hair By Elements

Excellent

Rebecca Aldave
13th Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

She was perfect

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Response from Hair By Elements

Dear Rebecca,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a perfect experience at our salon. Our team works hard to provide exceptional service to all of our clients, and it is always a joy to know that we have succeeded.

We value your feedback and appreciate your support. We hope to see you again soon for another visit.

Sincerely,
The Team at Hair By Elements

Excellent

Rebecca Aldave
13th Oct 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

She was perfect

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Response from Hair By Elements

Hi Rebecca,

Thank you so much for the kind words and taking the time to leave us a review. We are glad to hear that you had a positive experience with us and that our team was able to provide you with perfect service. We truly appreciate your support and we hope to see you again soon at Hair By Elements. Thanks again for choosing us!

Sincerely,
The team at Hair By Elements

Feeling fab

Sam Morris
11th Oct 2025
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Thank you Hayley for making me feel and look lovely
Hair is totally hydrated and silk to touch after a long overdue appointment

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Response from Hair By Elements

Hi Sam,

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your visit at Hair By Elements. It is our utmost goal to make all of our clients feel and look their best.

We're glad that our stylist, Hayley, was able to help you achieve healthy and silky hair. Your satisfaction is our top priority, and we look forward to seeing you again for any future hair needs.

Thank you for choosing Hair By Elements, Sam. We truly appreciate your support and we'll continue striving to provide the best salon experience for all of our clients.

Best,
The team at Hair By Elements

Friendly staff, excellent hairdressing!

Elizabeth Read
9th Oct 2025
Team Member: Rachel
5.0
Appointment verified by SaloniQ Software

Rachel was skilled and professional; she provided a personalised, considered service, and like all the staff at Elements Rachel was very friendly and welcoming. Thank you!

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Response from Hair By Elements

Hi Elizabeth,

Thank you for taking the time to leave us such a kind review. We are thrilled to hear about your positive experience with Rachel. We pride ourselves on our skilled and professional team here at Hair By Elements, and we are happy to hear that Rachel provided you with a personalized and considered service.

We are also glad that you found our staff to be friendly and welcoming. Providing a warm and inviting atmosphere for our clients is always a top priority for us. We are grateful for your support and we look forward to welcoming you back to our salon in the future.

Best regards,
The team at Hair By Elements

Birthday treat for myself

Anonymous
9th Oct 2025
5.0

Had a good experience was feeling a bit flat made me feel better getting my hair done feel I'm in good hands hair is in a lot better condition

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Response from Hair By Elements

Dear Valued Customer,

Thank you so much for leaving us a review! It brings us great joy to hear that you had a good experience at our salon and that your hair is now in better condition. Our team takes pride in providing top-notch services and ensuring that our clients leave feeling refreshed and rejuvenated. We are glad to know that we were able to make you feel better. Your satisfaction is our top priority, and we are honored to have been entrusted with your hair.

Thank you once again for choosing us. We look forward to seeing you soon and giving you another amazing hair experience.

Best regards,
The Team at Hair By Elements

Great service

Kelly
6th Oct 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

I had cut and colour with Jo, as always great service, very knowledgeable and always gives me useful tips for my hair type.

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Response from Hair By Elements

Hi Kelly, thank you so much for leaving us a lovely review! We're thrilled to hear that you had a great experience with Jo and that she was able to provide you with useful tips for your hair type. We really appreciate your kind words about our service and Jo's expertise. We hope to see you again soon for your next cut and colour at Hair By Elements. Take care!
-The team at Hair By Elements

Styling

Jean Lawson
6th Oct 2025
Team Member: Ami
5.0
Appointment verified by SaloniQ Software

Ami , as always, does a perfect job on my difficult hair! Cut and blow dry.

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Response from Hair By Elements

Hi Jean, thank you so much for taking the time to leave us a review. We're so happy to hear that Ami was able to work her magic on your hair once again! We always strive to provide the best services for our clients and we're glad we were able to make you happy. We look forward to seeing you again soon for your next cut and blow dry. Take care! - The team at Hair By Elements.

Brilliant shiny new colour and cut

Cassie Fox
3rd Oct 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Amazing serious work needed on dry overgrown mop of hair .Anastasia worked a miracle! All the stylists are exceptional at Elements Thankyou again .

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Response from Hair By Elements

Dear Cassie,
Thank you so much for taking the time to leave us a review. We are delighted to hear that Anastasia was able to work her magic on your dry and overgrown hair. Our team at Hair By Elements takes great pride in delivering exceptional results and we are thrilled that you were happy with your experience.
We look forward to seeing you again soon.
Best wishes,
The team at Hair By Elements

Courtney great job

Sheila Wright
25th Sep 2025
5.0
Appointment verified by SaloniQ Software

Courtney as a trainee will make a fine hairdresser. She’s well on her way now. Thank you Courtney for understanding what my hair and giving me confidence

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Colour Cut n Blow dry

ND
23rd Sep 2025
Team Member: Rhianna
4.5
Appointment verified by SaloniQ Software

Amazing salon experience, Rihanna and her colleagues have consistently been great -friendly and constructive approach when giving advice. Thank you.

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Response from Hair By Elements

Hi ND,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had an amazing experience with us and that Rihanna and our team members were able to provide you with friendly and constructive advice. It is always our goal to make sure our clients feel comfortable and confident with their hair. Thank you for choosing us and we look forward to seeing you again!

Sincerely,
The team at Hair By Elements

Excellent

Kathryn Sandell
23rd Sep 2025
Team Member: Ami
5.0

The ladies were very friendly, my haircut is perfect I’m very happy

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Response from Hair By Elements

Hi Kathryn,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that our team made you feel welcome and that you're happy with your haircut. That's what we strive for at Hair By Elements - providing excellent service and a perfect hairdo for our clients. We're glad we could make that happen for you.

We look forward to seeing you again in the future. Thank you again for choosing Hair By Elements.

Warmly,
The team at Hair By Elements

Great experience

Savannah May
22nd Sep 2025
Team Member: Jo
5.0
Appointment verified by SaloniQ Software

Jo was really lovely and spent a good amount of time trying to understand what I wanted. She was actually correcting a colour that I wasn’t happy with from a previous salon and she made sure to explain my options and test this to show me as much as she could with a strand test.

She took great care of me and my hair and it was a really enjoyable appointment. Everyone in the salon seemed lovely and helpful.

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Response from Hair By Elements

Hi Savannah May,

Thank you so much for your lovely review! We are thrilled to hear that Jo provided you with a positive experience at our salon. Our team takes great pride in ensuring that our clients feel understood and well-taken care of.

We understand how frustrating it can be to have a previous salon's color not turn out as expected, but we are happy to hear that Jo was able to correct it for you. It's also great to know that she took the time to explain your options and show you the results with a strand test.

We appreciate your kind words about our team and will make sure to pass them along. We hope to see you again soon and continue to provide you with enjoyable appointments.

Thank you again for choosing Hair By Elements!

Best,
The team at Hair By Elements

Fabulous

Lorna Yeadon
20th Sep 2025
Team Member: Rhianna
5.0
Appointment verified by SaloniQ Software

Had a perm, my hair was quite dry so struggled with it, their service to help me was superb. I felt awkward going back with an issue ( my hair was the issue not them) All sorted. So pleased with the service and kindness.

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Response from Hair By Elements

Hi Lorna, thank you for sharing your experience with us. We are glad to hear that our team provided you with superb service and helped solve the issue with your perm. We understand how difficult it can be to go back with an issue, but please know that we always strive to make sure our clients are happy with their hair. We are pleased that you are satisfied with our service and kindness. Thank you for choosing us and we hope to see you again soon! Best, The team at Hair By Elements

Cut and blow dry

Wendy Long
20th Sep 2025
Team Member: Anastasia
5.0
Appointment verified by SaloniQ Software

Fantastic haircut as usual. Anastasia has the ability to make a haircut personal and professional. Thank you so much

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Response from Hair By Elements

Hi Wendy! Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had another fantastic haircut with Anastasia. We are so lucky to have such a talented stylist on our team who always delivers a personalized and professional experience for our clients. We truly appreciate your support and can't wait to see you again soon.
Best,
The team at Hair By Elements

Hair cut

Kevin Eldred
19th Sep 2025
Team Member: Shane
5.0
Appointment verified by SaloniQ Software

Everyone is friendly, have been using Elements for over 20 years always a lovely experience

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Response from Hair By Elements

Dear Kevin, thank you so much for taking the time to leave such a lovely review. We appreciate your continued loyalty as a customer of our salon for over 20 years! We are thrilled to hear that you always have a pleasant experience with us. Our team takes great pride in providing top-notch services and creating a friendly environment for all our clients. Thank you again for your kind words and for your continued support. We look forward to seeing you again soon at Hair By Elements. Best regards, the team at Hair By Elements.